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Compare Symantec Web Security Service and Zscaler Internet Access 
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At a Glance
Market Segments
Enterprise (45.0% of reviews)
Enterprise (53.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Symantec Web Security Service
Star Rating
(120)4.4 out of 5
Market Segments
Enterprise (45.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Symantec Web Security ServiceZscaler Internet Access
Star Rating
(159)4.4 out of 5
Market Segments
Enterprise (53.9% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Zscaler Internet AccessSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Symantec Web Security Service excels in Data Loss Prevention (DLP), with a score of 8.7, while Zscaler Internet Access also performs well but slightly lower at 8.6. Reviewers mention that Symantec's DLP features are robust and effective in preventing data breaches.
- Reviewers mention that Zscaler Internet Access shines in Access Management, scoring 9.0 compared to Symantec's 8.8. Users on G2 appreciate Zscaler's seamless integration with existing identity management systems, enhancing user authentication processes.
- Users say that Symantec Web Security Service offers superior Sandbox capabilities, with a score of 8.8, which is crucial for malware evaluation. Reviewers highlight that this feature allows for effective testing of suspicious files before they enter the network.
- G2 users report that Zscaler Internet Access has a slight edge in Quality of Support, scoring 8.8 compared to Symantec's 8.4. Reviewers mention that Zscaler's support team is responsive and knowledgeable, which is vital for troubleshooting and implementation.
- Users report that both products perform well in Ease of Setup, with both scoring 8.9. However, reviewers mention that Zscaler's setup process is more intuitive, making it easier for teams to get started quickly without extensive training.
- Reviewers mention that Symantec Web Security Service has a strong focus on Compliance, scoring 9.4 in this area, while Zscaler follows closely with 9.0. Users appreciate Symantec's comprehensive compliance features that help organizations meet regulatory requirements effectively.
Pricing
Entry-Level Pricing
Symantec Web Security Service
No pricing availableZscaler Internet Access
No pricing availableFree Trial
Symantec Web Security Service
No trial information availableZscaler Internet Access
No trial information availableRatings
Meets Requirements
8.7
89
8.8
123
Ease of Use
8.9
90
8.7
126
Ease of Setup
8.9
37
8.4
80
Ease of Admin
9.0
33
8.8
48
Quality of Support
8.4
87
8.7
115
Has the product been a good partner in doing business?
8.8
32
8.8
45
Product Direction (% positive)
8.4
82
9.3
122
Features by Category
Sandbox
Not enough data
8.8
20
Evaluation
Not enough data
9.0
20
Not enough data
9.0
20
Not enough data
9.1
20
Not enough data
8.6
20
Administration
Not enough data
9.0
26
Not enough data
9.0
27
Not enough data
9.0
26
Governance
Not enough data
9.3
27
Not enough data
9.2
25
Not enough data
9.1
27
Security
Not enough data
9.3
26
Not enough data
8.9
26
Not enough data
9.2
27
Not enough data
9.1
27
Analysis
8.6
16
Not enough data
8.7
15
Not enough data
8.4
16
Not enough data
Functionality
8.5
16
Not enough data
8.7
15
Not enough data
8.8
15
Not enough data
Security
8.7
15
Not enough data
8.9
17
Not enough data
8.6
18
Not enough data
9.3
18
Not enough data
Administration
Not enough data
8.8
42
Not enough data
9.2
41
Not enough data
9.1
42
Not enough data
9.1
41
Agentic AI - Firewall Software
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
9.2
39
Not enough data
9.0
39
Not enough data
9.2
41
Not enough data
9.1
40
Monitoring
Not enough data
9.0
42
Not enough data
9.1
41
Not enough data
9.3
42
Not enough data
9.2
41
Generative AI
Not enough data
8.0
15
Artificial Intelligence - Firewall
Not enough data
9.7
5
Administration
Not enough data
8.1
7
Not enough data
8.1
7
Not enough data
7.9
7
Protection
Not enough data
8.6
7
Not enough data
9.2
8
Not enough data
8.8
7
Not enough data
8.6
7
Monitoring
Not enough data
8.8
8
Not enough data
9.0
7
Not enough data
8.6
7
Not enough data
9.0
7
Web Content and Traffic Filtering - Secure Web Gateways
Not enough data
9.2
33
Not enough data
8.7
33
Not enough data
8.8
33
Not enough data
9.0
32
Not enough data
8.5
32
Data Protection and Loss Prevention - Secure Web Gateways
Not enough data
9.2
31
Not enough data
9.0
31
Not enough data
9.2
30
Not enough data
8.9
30
Access Control and Authentication - Secure Web Gateways
Not enough data
9.2
31
Not enough data
9.1
31
Not enough data
9.2
31
Performance and Management - Secure Web Gateways
Not enough data
8.9
31
Not enough data
8.8
30
Not enough data
8.7
32
Not enough data
8.8
32
Not enough data
8.9
32
Identity and Access Management - Zero Trust Platforms
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Security - Zero Trust Platforms
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.7
6
Data Security - Zero Trust Platforms
Not enough data
10.0
6
Not enough data
9.7
6
Application Visibility - Zero Trust Platforms
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
9.2
6
Reporting and Policies - Zero Trust Platforms
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.7
6
Not enough data
8.9
6
Not enough data
8.9
6
Agentic AI - Zero Trust Platforms
Not enough data
8.6
6
Not enough data
8.1
6
Not enough data
9.2
6
Not enough data
9.2
6
Components - Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence -Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Symantec Web Security Service and Zscaler Internet Access are categorized as Secure Web Gateways
Unique Categories
Symantec Web Security Service is categorized as Cloud Access Security Broker (CASB) and Browser Isolation
Zscaler Internet Access is categorized as Software-Defined Perimeter (SDP), Data Loss Prevention (DLP), Network Sandboxing, Firewall Software, Secure Service Edge (SSE) Solutions, and Zero Trust Platforms
Reviews
Reviewers' Company Size
Symantec Web Security Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zscaler Internet Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.5%
Computer Software
11.9%
Financial Services
7.3%
Computer & Network Security
6.4%
Manufacturing
2.8%
Other
44.0%
Information Technology and Services
24.1%
Computer Software
9.9%
Computer & Network Security
7.8%
Financial Services
7.1%
Hospital & Health Care
4.3%
Other
46.8%
Alternatives
Discussions
Symantec Web Security Service has no discussions with answers
What is Zscaler Internet Access used for?
1 Comment
NK
Block the unwanted access of websites where organizations control it from anywhere via this tool.Read more
Zscaler Internet Access has no more discussions with answers
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