Compare Symantec Web Security Service and Zscaler Internet Access
At a Glance
Market Segments
Enterprise (45.0% of reviews)
Enterprise (51.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
Symantec Web Security Service
Star Rating
(120)4.4 out of 5
Market Segments
Enterprise (45.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Symantec Web Security Service
Zscaler Internet Access
Star Rating
(195)4.4 out of 5
Market Segments
Enterprise (51.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zscaler Internet Access
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zscaler Internet Access excels in providing a seamless, cloud-delivered security experience, allowing users to enforce security policies globally without the need for complex on-prem infrastructure. This is particularly appreciated for its consistent performance and easy scalability, making it a strong choice for organizations looking to enhance their security posture.
- Users say that Symantec Web Security Service offers a straightforward implementation process, with many highlighting its simple user interface and complete functionality for policy creation. This ease of use is a significant advantage for teams that prioritize quick onboarding and management.
- Reviewers mention that Zscaler's URL Filtering Policies provide granular control over web access, which helps reduce the risk of users accessing blocked URLs. This feature is particularly valued by organizations that need to maintain strict compliance and security standards.
- According to verified reviews, while both products have similar star ratings, Zscaler Internet Access has a much higher G2 Score, indicating greater overall user satisfaction. This is supported by a larger volume of recent reviews, suggesting that Zscaler is currently meeting user needs more effectively.
- Users highlight that Symantec Web Security Service is effective in preventing zero-day malware and phishing threats, which is a critical feature for organizations concerned about endpoint security. This capability is often cited as a key reason for choosing Symantec over competitors.
- Reviewers appreciate Zscaler's robust security features, which not only protect users but also enhance internet speed. The ability to manage everything in the cloud while preventing accidental data leaks is a significant benefit for businesses looking to streamline their security operations.
Pricing
Entry-Level Pricing
Symantec Web Security Service
No pricing availableZscaler Internet Access
No pricing availableFree Trial
Symantec Web Security Service
No trial information availableZscaler Internet Access
No trial information availableRatings
Meets Requirements
8.7
89
8.8
141
Ease of Use
8.9
90
8.8
145
Ease of Setup
8.9
37
8.6
97
Ease of Admin
9.0
33
8.9
50
Quality of Support
8.4
87
8.7
131
Has the product been a good partner in doing business?
8.8
32
8.9
47
Product Direction (% positive)
8.4
82
9.3
140
Features by Category
Sandbox
Not enough data
8.9
21
Evaluation
Not enough data
9.0
20
Not enough data
9.0
20
Not enough data
9.1
20
Not enough data
8.6
20
Administration
Not enough data
9.1
27
Not enough data
9.0
28
Not enough data
9.0
27
Governance
Not enough data
9.3
28
Not enough data
9.2
26
Not enough data
9.2
28
Security
Not enough data
9.3
27
Not enough data
9.0
27
Not enough data
9.2
29
Not enough data
9.0
28
Analysis
8.6
16
Not enough data
8.7
15
Not enough data
8.4
16
Not enough data
Functionality
8.5
16
Not enough data
8.7
15
Not enough data
8.8
15
Not enough data
Security
8.7
15
Not enough data
8.9
17
Not enough data
8.6
18
Not enough data
9.3
18
Not enough data
Administration
Not enough data
8.7
43
Not enough data
9.2
42
Not enough data
9.1
43
Not enough data
9.1
42
Agentic AI - Firewall Software
Not enough data
9.7
5
Not enough data
9.7
5
Functionality
Not enough data
9.2
40
Not enough data
9.0
40
Not enough data
9.2
42
Not enough data
9.1
41
Monitoring
Not enough data
9.0
43
Not enough data
9.1
42
Not enough data
9.3
43
Not enough data
9.2
42
Generative AI
Not enough data
8.1
16
Artificial Intelligence - Firewall
Not enough data
9.7
5
Administration
Not enough data
8.3
8
Not enough data
8.3
8
Not enough data
8.3
9
Protection
Not enough data
8.9
9
Not enough data
9.3
9
Not enough data
9.0
8
Not enough data
8.8
8
Monitoring
Not enough data
8.7
9
Not enough data
8.8
8
Not enough data
8.8
8
Not enough data
8.5
8
Web Content and Traffic Filtering - Secure Web Gateways
Not enough data
9.1
39
Not enough data
8.7
36
Not enough data
8.7
38
Not enough data
9.1
39
Not enough data
8.4
33
Data Protection and Loss Prevention - Secure Web Gateways
Not enough data
9.3
36
Not enough data
9.1
34
Not enough data
9.3
34
Not enough data
9.0
33
Access Control and Authentication - Secure Web Gateways
Not enough data
9.1
35
Not enough data
9.1
37
Not enough data
9.2
39
Performance and Management - Secure Web Gateways
Not enough data
8.7
43
Not enough data
8.8
33
Not enough data
8.6
34
Not enough data
8.6
42
Not enough data
8.9
32
Identity and Access Management - Zero Trust Platforms
Not enough data
9.2
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
9.2
6
Security - Zero Trust Platforms
Not enough data
10.0
6
Not enough data
8.9
6
Not enough data
9.4
6
Not enough data
9.2
6
Not enough data
9.7
6
Data Security - Zero Trust Platforms
Not enough data
10.0
7
Not enough data
9.7
6
Application Visibility - Zero Trust Platforms
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
9.4
6
Not enough data
8.6
6
Not enough data
9.2
6
Reporting and Policies - Zero Trust Platforms
Not enough data
9.2
6
Not enough data
9.7
6
Not enough data
9.8
7
Not enough data
9.0
7
Not enough data
8.9
6
Agentic AI - Zero Trust Platforms
Not enough data
8.6
6
Not enough data
8.1
6
Not enough data
9.2
6
Not enough data
9.2
6
Components - Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence -Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Secure Service Edge (SSE)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Model Protection - AI Security Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Runtime Monitoring - AI Security Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Policy Enforcement and Compliance - AI Security Solutions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Cloud Visibility
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Symantec Web Security Service and Zscaler Internet Access are categorized as Secure Web Gateways
Unique Categories
Symantec Web Security Service is categorized as Cloud Access Security Broker (CASB) and Browser Isolation
Zscaler Internet Access is categorized as Secure Service Edge (SSE) Solutions, Zero Trust Platforms, Software-Defined Perimeter (SDP), Data Loss Prevention (DLP), Network Sandboxing, Firewall Software, and AI Security Solutions
Reviews
Reviewers' Company Size
Symantec Web Security Service
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zscaler Internet Access
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
27.5%
Computer Software
11.9%
Financial Services
7.3%
Computer & Network Security
6.4%
Manufacturing
2.8%
Other
44.0%
Information Technology and Services
22.5%
Computer Software
10.0%
Computer & Network Security
7.5%
Financial Services
6.3%
Hospital & Health Care
4.4%
Other
49.4%
Alternatives
Discussions
Symantec Web Security Service has no discussions with answers
What is Zscaler Internet Access used for?
1 Comment
NK
Block the unwanted access of websites where organizations control it from anywhere via this tool.Read more
Zscaler Internet Access has no more discussions with answers
