# Symantec Endpoint Detection and Response (EDR) vs ThreatDown Comparison
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## AI Generated Summary
- **G2 reviewers report** that ThreatDown excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Symantec Endpoint Detection and Response (EDR). Users appreciate its comprehensive suite of features, including Email Security and Patch Management, which they find invaluable for managing multiple clients.
- **Users say** that ThreatDown's implementation process is notably smooth, with many highlighting the intuitive OneView dashboard that allows for easy monitoring of endpoints across various sites. This contrasts with Symantec EDR, where some users have expressed challenges in setup and configuration.
- **Reviewers mention** that ThreatDown provides exceptional customer support, with users noting that the team is responsive and helpful. In comparison, while Symantec EDR offers solid incident response capabilities, feedback on support quality is less prominent, indicating a potential area for improvement.
- **According to verified reviews** , ThreatDown is praised for its ease of use, with users reporting a straightforward interface that simplifies daily operations. In contrast, Symantec EDR, while effective in threat detection, has received mixed feedback regarding its user interface, which some find less intuitive.
- **G2 reviewers highlight** that ThreatDown's proactive approach to product development keeps it ahead of the curve, with users appreciating the regular updates and new features. On the other hand, Symantec EDR, while effective in threat visibility and remediation, may not offer the same level of innovation as perceived by its users.
- **Users report** that ThreatDown's ability to meet diverse security needs across various client environments is a significant advantage, with many utilizing its full range of products. Conversely, while Symantec EDR is recognized for its strong threat response capabilities, some users feel it may not cater as effectively to the specific needs of smaller businesses.



| | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 15 | 1,088 | 
| **Largest Market Segment** | Small-Business (36.4% of reviews) | Small-Business (47.1% of reviews) | 
| **Entry Level Price** | No pricing available | Starting at $345.00 5 Device Per Year | 

---
## Top Pros & Cons

### Symantec Endpoint Detection and Response (EDR)

**Not enough data**

### ThreatDown

Pros:
- Ease of Use (99 reviews)
- Features (68 reviews)

Cons:
- Poor Customer Support (23 reviews)
- Lack of Clarity (22 reviews)

---
## Ratings Comparison
| Rating | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
  | **Meets Requirements** | 8.6 (7 reviews) | 9.2 (974 reviews) | 
  | **Ease of Use** | 7.6 (7 reviews) | 9.2 (980 reviews) | 
  | **Ease of Setup** | 8.3 (5 reviews) | 9.2 (742 reviews) | 
  | **Ease of Admin** | Not enough data | 9.1 (706 reviews) | 
  | **Quality of Support** | Not enough data | 8.8 (871 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 9.2 (685 reviews) | 
  | **Product Direction (% positive)** | 10.0 (6 reviews) | 8.9 (962 reviews) | 

---
## Pricing

### Symantec Endpoint Detection and Response (EDR)

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### ThreatDown

#### Entry-Level Pricing

Plan: Core Next-Gen AV

Price: Starting at $345.00 5 Device Per Year

Description: AI-powered protection that stops threats before they get in.

Key Features:
- Incident Response
- Central management console
- Next-Gen AV

[Browse all 4 editions](https://www.g2.com/products/threatdown/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |
| **ThreatDown** | 8.9/10 | 297 |

#### Administration

| Feature | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **Compliance** | Not enough data | 9.1 (235 reviews) | 
| **Web Control** | Not enough data | 8.8 (242 reviews) | 
| **Application Control** | Not enough data | 8.9 (224 reviews) | 
| **Asset Management** | Not enough data | 8.5 (205 reviews) | 
| **Device Control** | Not enough data | 8.8 (225 reviews) | 

#### Functionality

| Feature | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **System Isolation** | Not enough data | 8.9 (215 reviews) | 
| **Firewall** | Not enough data | 8.9 (216 reviews) | 
| **Endpoint Intelligence** | Not enough data | 9.0 (250 reviews) | 
| **Malware Detection** | Not enough data | 9.6 (264 reviews) | 

#### Analysis

| Feature | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **Automated Remediation** | Not enough data | 9.0 (237 reviews) | 
| **Incident Reports** | Not enough data | 8.9 (241 reviews) | 
| **Behavioral Analysis** | Not enough data | 8.9 (224 reviews) | 

### Managed Detection and Response (MDR)

| Product | Score | Reviews |
|---|---|---|
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |
| **ThreatDown** | 8.7/10 | 133 |

#### Platform Features

| Feature | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **24/7 support** | Not enough data | 9.1 (125 reviews) | 
| **Proactive report alerts** | Not enough data | 9.2 (124 reviews) | 
| **Application  control** | Not enough data | 8.9 (119 reviews) | 
| **Proactive threat hunting** | Not enough data | 9.2 (123 reviews) | 
| **Rapid response time** | Not enough data | 9.3 (123 reviews) | 
| **Customizeable reports** | Not enough data | 8.7 (121 reviews) | 
| **Managed Services** | Not enough data | 9.5 (11 reviews) | 

#### Automation Capabilities

| Feature | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **Automated remediation** | Not enough data | 9.1 (122 reviews) | 
| **Automated investigation** | Not enough data | 9.1 (122 reviews) | 
| **AI Agents** | Not enough data | 5.3 (5 reviews) | 

### Antivirus

| Product | Score | Reviews |
|---|---|---|
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |
| **ThreatDown** | 6.9/10 | 170 |

#### Generative AI

| Feature | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **AI Text Generation** | Not enough data | 6.8 (170 reviews) | 
| **AI Text Summarization** | Not enough data | 6.9 (156 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |
| **ThreatDown** | 7.4/10 | 115 |

#### Generative AI

| Feature | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **AI Text Summarization** | Not enough data | 7.4 (115 reviews) | 

### Endpoint Detection & Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |
| **ThreatDown** | 9.7/10 | 13 |

#### Services - Endpoint Detection & Response (EDR) 

| Feature | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **Managed Services** | Not enough data | 9.7 (13 reviews) | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **Symantec Endpoint Detection and Response (EDR)** | N/A | N/A |
| **ThreatDown** | N/A | N/A |

#### System Control

| Feature | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr)


**Unique to ThreatDown (4):** [Managed Detection and Response (MDR)  Software](https://www.g2.com/categories/managed-detection-and-response-mdr), [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Antivirus Software](https://www.g2.com/categories/antivirus)


---
## Reviewer Demographics

### By Company Size

| Segment | Symantec Endpoint Detection and Response (EDR) | ThreatDown | 
|---|---|---|
| **Small-Business** | 36.4% | 47.1% | 
| **Mid-Market** | 27.3% | 41.2% | 
| **Enterprise** | 36.4% | 11.7% | 

### By Industry

#### Symantec Endpoint Detection and Response (EDR)

- **Information Technology and Services:** 36.4%
- **Computer & Network Security:** 18.2%
- **Accounting:** 18.2%
- **Human Resources:** 9.1%
- **Hospital & Health Care:** 9.1%
- **Consumer Services:** 9.1%

#### ThreatDown

- **Information Technology and Services:** 12.9%
- **Computer & Network Security:** 6.9%
- **Construction:** 4.5%
- **Computer Software:** 4.3%
- **Education Management:** 4.0%
- **Hospital & Health Care:** 3.8%
- **Non-Profit Organization Management:** 3.4%
- **Higher Education:** 3.3%
- **Primary/Secondary Education:** 3.2%
- **Financial Services:** 2.9%
- **Other:** 50.8%

---
## Alternatives

### Alternatives to Symantec Endpoint Detection and Response (EDR)

- [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (312 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (562 reviews)
- [Trellix Endpoint Security](https://www.g2.com/products/trellix-endpoint-security/reviews) — 4.3/5 stars (327 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (834 reviews)
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.8/5 stars (889 reviews)
- [Cisco Secure Endpoints](https://www.g2.com/products/cisco-secure-endpoints/reviews) — 4.5/5 stars (27 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (202 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (1002 reviews)
- [N-able N-Sight RMM](https://www.g2.com/products/n-able-n-sight-rmm/reviews) — 4.3/5 stars (349 reviews)

### Alternatives to ThreatDown

- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (1002 reviews)
- [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (202 reviews)
- [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (834 reviews)
- [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) — 4.2/5 stars (106 reviews)
- [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (312 reviews)
- [FortiClient](https://www.g2.com/products/forticlient/reviews) — 4.4/5 stars (276 reviews)
- [Symantec End-user Endpoint Security](https://www.g2.com/products/symantec-end-user-endpoint-security/reviews) — 4.4/5 stars (553 reviews)
- [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews)
- [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.8/5 stars (889 reviews)

---
## Top Discussions

### Symantec Endpoint Detection and Response (EDR)

No discussions available for this product.

### ThreatDown

- Title: [Is Malwarebytes enough for your computer to be 100% secure?](https://www.g2.com/discussions/14696-is-malwarebytes-enough-for-your-computer-to-be-100-secure) — 5 comments, 1 upvote
  > **Top comment:** "Malwarebytes is not a virus scanner, a PC cleaner, nor is it a defragger. So it can not by itself keep your computer 100% secure, however Maywarebytes is one..."
- Title: [Using Malwarebytes EDR in a midsize company needs extra investment for web filter?](https://www.g2.com/discussions/using-malwarebytes-edr-in-a-midsize-company-needs-extra-investment-for-web-filter) — 4 comments, 1 upvote
  > **Top comment:** "No, MB catches sites that have malware on it and will block the site. "
- Title: [What is malwarebytes tray application?](https://www.g2.com/discussions/10146-what-is-malwarebytes-tray-application) — 4 comments, 1 upvote
  > **Top comment:** "You should see the Malwarebytes icon by the date/time in the upper right corner of your MacBook device.  You can right click to see options.  You can also go..."
- Title: [What additional products can Small Businesses benefit from with Malwarebytes as a Company?](https://www.g2.com/discussions/14733-what-additional-products-can-small-businesses-benefit-from-with-malwarebytes-as-a-company) — 3 comments, 1 upvote
  > **Top comment:** "I would advise you to visit below link, you will notice Currently Endpoint Protection comes with Cloud Support.
https://support.malwarebytes.com/

For any..."
- Title: [Best way to migrate the on-prem console to the cloud based environment ?](https://www.g2.com/discussions/13322-best-way-to-migrate-the-on-prem-console-to-the-cloud-based-environment) — 3 comments, 1 upvote
  > **Top comment:** "If you use the Discovery and Deployment tool there is a Migrate to Cloud option. Hope this helps and isn't too late."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/symantec-symantec-endpoint-detection-and-response-edr-vs-threatdown)