# Swimlane vs Tines Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Tines excels in user experience, particularly with its visual workflow builder, which simplifies the design and understanding of automation processes. Users appreciate how this feature allows them to manage complex workflows effortlessly, making it a strong choice for those looking to streamline operations.
- **Users say** that Swimlane offers a high degree of customization, allowing them to create workflows and automations on the fly. This flexibility is particularly beneficial for addressing niche issues, as highlighted by users who value the ability to tailor the platform to their specific needs.
- **According to verified reviews** , Tines has a significant edge in support quality, with users noting prompt and effective assistance. This level of support contributes to a smoother user experience, especially for those who may encounter challenges during implementation or day-to-day operations.
- **Reviewers mention** that Swimlane is easy to navigate, which enhances day-to-day usability. Users have expressed satisfaction with its intuitive interface, allowing them to perform tasks efficiently while integrating seamlessly with existing systems like SIEM and Elastic.
- **G2 reviewers highlight** that Tines is actively evolving, with recent additions of AI features that enhance its automation capabilities. This forward-thinking approach appeals to users looking for innovative solutions to improve their workflows and operational efficiency.
- **Users report** that while both platforms meet their requirements effectively, Tines has a slight advantage in ease of setup and administration. Reviewers appreciate Tines' straightforward onboarding process, which helps new users get up to speed quickly, contrasting with some configuration challenges noted by Swimlane users.



| | Swimlane | Tines | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 45 | 401 | 
| **Largest Market Segment** | Mid-Market (48.9% of reviews) | Mid-Market (39.1% of reviews) | 
| **Entry Level Price** | No pricing available | Free | 

---
## Top Pros & Cons

### Swimlane

Pros:
- Ease of Use (6 reviews)
- Easy Integrations (6 reviews)

Cons:
- Complexity (2 reviews)
- Learning Curve (2 reviews)

### Tines

Pros:
- Ease of Use (73 reviews)
- Automation (57 reviews)

Cons:
- Learning Curve (15 reviews)
- Missing Features (15 reviews)

---
## Ratings Comparison
| Rating | Swimlane | Tines | 
|---|---|---|
  | **Meets Requirements** | 9.1 (44 reviews) | 9.1 (243 reviews) | 
  | **Ease of Use** | 9.0 (44 reviews) | 9.1 (259 reviews) | 
  | **Ease of Setup** | 8.0 (17 reviews) | 9.1 (179 reviews) | 
  | **Ease of Admin** | 8.5 (18 reviews) | 9.2 (100 reviews) | 
  | **Quality of Support** | 9.1 (44 reviews) | 9.6 (228 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (19 reviews) | 9.8 (95 reviews) | 
  | **Product Direction (% positive)** | 9.5 (43 reviews) | 9.5 (228 reviews) | 

---
## Pricing

### Swimlane

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Tines

#### Entry-Level Pricing

Plan: Community Edition

Price: Free

Description: For experimenting with Tines

Key Features:
- 1 builder
- 3 flows

[Browse all 3 editions](https://www.g2.com/products/tines/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Workload Automation

| Product | Score | Reviews |
|---|---|---|
| **Swimlane** | N/A | N/A |
| **Tines** | 9.1/10 | 12 |

#### Automation

| Feature | Swimlane | Tines | 
|---|---|---|
| **Workload Processing** | Not enough data | 9.4 (8 reviews) | 
| **Scalability** | Not enough data | 9.5 (7 reviews) | 
| **Intelligent Automation** | Not enough data | 8.7 (5 reviews) | 

#### Administration

| Feature | Swimlane | Tines | 
|---|---|---|
| **Administration Console** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | 9.0 (7 reviews) | 
| **IT Issue Identification** | Not enough data | Not enough data | 
| **Proactive Workflow** | Not enough data | Not enough data | 
| **Error Alerts** | Not enough data | 10.0 (5 reviews) | 
| **Service Management** | Not enough data | Not enough data | 

#### Functionality

| Feature | Swimlane | Tines | 
|---|---|---|
| **Job Scheduling** | Not enough data | Not enough data | 
| **API / Integrations** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - Workload Automation

| Feature | Swimlane | Tines | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### iPaaS

| Product | Score | Reviews |
|---|---|---|
| **Swimlane** | N/A | N/A |
| **Tines** | 9.5/10 | 16 |

#### Development 

| Feature | Swimlane | Tines | 
|---|---|---|
| **Real-Time Integration** | Not enough data | 9.9 (16 reviews) | 
| **API Designer** | Not enough data | 9.4 (14 reviews) | 
| **Flow Designer** | Not enough data | 9.8 (15 reviews) | 
| **Pre-Built Connectors** | Not enough data | 9.6 (15 reviews) | 
| **Custom Connectors** | Not enough data | 9.8 (15 reviews) | 
| **Reusable connectors** | Not enough data | 9.8 (15 reviews) | 
| **Multi - tenant architecture** | Not enough data | 9.6 (9 reviews) | 

#### Management 

| Feature | Swimlane | Tines | 
|---|---|---|
| **Monitoring & Notification** | Not enough data | 9.7 (16 reviews) | 
| **Routing And Orchestration** | Not enough data | 9.8 (14 reviews) | 
| **Data Mapping** | Not enough data | 9.7 (13 reviews) | 
| **Data Transformation** | Not enough data | 9.5 (13 reviews) | 
| **API Management** | Not enough data | 9.6 (13 reviews) | 

#### Security

| Feature | Swimlane | Tines | 
|---|---|---|
| **Data Encryption** | Not enough data | 9.3 (12 reviews) | 
| **Security Standards** | Not enough data | 9.4 (14 reviews) | 
| **Communication Protocol** | Not enough data | 9.5 (14 reviews) | 

#### Integration Options

| Feature | Swimlane | Tines | 
|---|---|---|
| **Data Virtualization** | Not enough data | 9.0 (12 reviews) | 
| **Managed File Transfers** | Not enough data | 9.0 (8 reviews) | 
| **Big Data Processing** | Not enough data | 8.5 (8 reviews) | 
| **EDI** | Not enough data | 9.4 (8 reviews) | 

#### Deployment 

| Feature | Swimlane | Tines | 
|---|---|---|
| **Hybrid** | Not enough data | 9.0 (7 reviews) | 
| **Cloud to Cloud** | Not enough data | 9.3 (12 reviews) | 

### Incident Response

| Product | Score | Reviews |
|---|---|---|
| **Swimlane** | N/A | N/A |
| **Tines** | 8.6/10 | 35 |

#### Response

| Feature | Swimlane | Tines | 
|---|---|---|
| **Resolution Automation** | Not enough data | Feature Not Available | 
| **Resolution Guidance** | Not enough data | 9.3 (26 reviews) | 
| **System Isolation** | Not enough data | 8.0 (25 reviews) | 
| **Threat Intelligence** | Not enough data | 8.7 (26 reviews) | 
| **Incident Investigation** | Not enough data | Not enough data | 

#### Records

| Feature | Swimlane | Tines | 
|---|---|---|
| **Incident Logs** | Not enough data | 9.4 (28 reviews) | 
| **Incident Reports** | Not enough data | 8.9 (25 reviews) | 

#### Management

| Feature | Swimlane | Tines | 
|---|---|---|
| **Incident Alerts** | Not enough data | 9.3 (27 reviews) | 
| **Incident Case Management** | Not enough data | 8.6 (22 reviews) | 
| **Workflow Management** | Not enough data | 9.4 (28 reviews) | 

#### Generative AI

| Feature | Swimlane | Tines | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.9 (20 reviews) | 
| **AI Text Summarization** | Not enough data | 7.8 (19 reviews) | 

### Enterprise IT Management

| Product | Score | Reviews |
|---|---|---|
| **Swimlane** | N/A | N/A |
| **Tines** | N/A | N/A |

#### Analysis

| Feature | Swimlane | Tines | 
|---|---|---|
| **Threat Detection** | Not enough data | Not enough data | 

#### Platform

| Feature | Swimlane | Tines | 
|---|---|---|
| **Unified Communications Platform** | Not enough data | Not enough data | 
| **Remote Access** | Not enough data | Not enough data | 
| **ITIL Policy Compliance** | Not enough data | Not enough data | 
| **Asset Tracking** | Not enough data | Not enough data | 
| **IT Knowledge Management** | Not enough data | Not enough data | 

#### Security

| Feature | Swimlane | Tines | 
|---|---|---|
| **Endpoint Protection** | Not enough data | Not enough data | 
| **Patch Management** | Not enough data | Not enough data | 
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Service Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 

#### Agentic AI - Enterprise IT Management

| Feature | Swimlane | Tines | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Security Orchestration, Automation, and Response (SOAR)

| Product | Score | Reviews |
|---|---|---|
| **Swimlane** | 8.6/10 | 20 |
| **Tines** | 9.0/10 | 187 |

#### Automation

| Feature | Swimlane | Tines | 
|---|---|---|
| **Workflow Mapping** | 8.3 (20 reviews) | 9.3 (153 reviews) | 
| **Workflow Automation** | 9.3 (20 reviews) | 9.6 (178 reviews) | 
| **Automated Remediation** | 9.2 (20 reviews) | 9.3 (134 reviews) | 
| **Log Monitoring** | 8.0 (19 reviews) | 8.6 (113 reviews) | 

#### Orchestration

| Feature | Swimlane | Tines | 
|---|---|---|
| **Security Orchestration** | 9.5 (20 reviews) | 9.5 (154 reviews) | 
| **Data Collection** | 8.5 (19 reviews) | 9.1 (129 reviews) | 
| **Threat Intelligence** | 8.7 (20 reviews) | 8.6 (110 reviews) | 
| **Data Visualization** | 8.2 (20 reviews) | 8.1 (99 reviews) | 

#### Response

| Feature | Swimlane | Tines | 
|---|---|---|
| **Alerting** | 8.8 (20 reviews) | 9.4 (141 reviews) | 
| **Performance Baselin** | 8.0 (20 reviews) | 8.6 (97 reviews) | 
| **High Availability/Disaster Recovery** | 8.4 (18 reviews) | 8.5 (95 reviews) | 

---
## Categories
**Shared Categories (1):** [Security Orchestration, Automation, and Response (SOAR) Software](https://www.g2.com/categories/security-orchestration-automation-and-response-soar)


**Unique to Tines (5):** [Workload Automation Software](https://www.g2.com/categories/workload-automation), [iPaaS Software](https://www.g2.com/categories/ipaas), [Incident Response Software](https://www.g2.com/categories/incident-response), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Other Process Automation Software](https://www.g2.com/categories/other-process-automation)


---
## Reviewer Demographics

### By Company Size

| Segment | Swimlane | Tines | 
|---|---|---|
| **Small-Business** | 31.1% | 24.6% | 
| **Mid-Market** | 48.9% | 39.1% | 
| **Enterprise** | 20.0% | 36.3% | 

### By Industry

#### Swimlane

- **Information Technology and Services:** 40.0%
- **Computer Software:** 24.4%
- **Computer & Network Security:** 15.6%
- **Security and Investigations:** 6.7%
- **Financial Services:** 4.4%
- **Manufacturing:** 2.2%
- **Utilities:** 2.2%
- **Semiconductors:** 2.2%
- **Insurance:** 2.2%

#### Tines

- **Computer & Network Security:** 20.9%
- **Information Technology and Services:** 15.9%
- **Computer Software:** 13.2%
- **Financial Services:** 10.6%
- **Security and Investigations:** 5.3%
- **Media Production:** 3.0%
- **Marketing and Advertising:** 2.6%
- **Consulting:** 2.0%
- **Banking:** 1.7%
- **Broadcast Media:** 1.7%
- **Other:** 23.2%

---
## Alternatives

### Alternatives to Swimlane

- [Google Security Operations](https://www.g2.com/products/google-security-operations/reviews) — 4.4/5 stars (54 reviews)
- [Demisto](https://www.g2.com/products/demisto/reviews) — 4.5/5 stars (15 reviews)
- [D3 Security](https://www.g2.com/products/d3-security/reviews) — 4.2/5 stars (69 reviews)
- [IBM QRadar SOAR](https://www.g2.com/products/ibm-qradar-soar/reviews) — 4.0/5 stars (29 reviews)
- [Microsoft Sentinel](https://www.g2.com/products/microsoft-sentinel/reviews) — 4.4/5 stars (295 reviews)
- [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) — 4.8/5 stars (150 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (400 reviews)
- [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) — 4.6/5 stars (566 reviews)
- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (283 reviews)
- [Splunk SOAR (Security Orchestration, Automation and Response)](https://www.g2.com/products/splunk-soar-security-orchestration-automation-and-response/reviews) — 4.4/5 stars (40 reviews)

### Alternatives to Tines

- [n8n](https://www.g2.com/products/n8n/reviews) — 4.7/5 stars (283 reviews)
- [Torq AI SOC Platform](https://www.g2.com/products/torq-ai-soc-platform/reviews) — 4.8/5 stars (150 reviews)
- [Workato](https://www.g2.com/products/workato/reviews) — 4.7/5 stars (757 reviews)
- [Zapier](https://www.g2.com/products/zapier/reviews) — 4.5/5 stars (2079 reviews)
- [KnowBe4 PhishER/PhishER Plus](https://www.g2.com/products/knowbe4-phisher-phisher-plus/reviews) — 4.6/5 stars (566 reviews)
- [Sumo Logic](https://www.g2.com/products/sumo-logic/reviews) — 4.3/5 stars (400 reviews)
- [UiPath Agentic Automation](https://www.g2.com/products/uipath-agentic-automation/reviews) — 4.6/5 stars (7579 reviews)
- [MuleSoft Anypoint Platform](https://www.g2.com/products/mulesoft-anypoint-platform/reviews) — 4.5/5 stars (760 reviews)
- [Boomi](https://www.g2.com/products/boomi/reviews) — 4.4/5 stars (506 reviews)
- [Integrately](https://www.g2.com/products/integrately/reviews) — 4.7/5 stars (705 reviews)

---
## Top Discussions

### Swimlane

No discussions available for this product.

### Tines

- Title: [What is Tines automation?](https://www.g2.com/discussions/what-is-tines-automation) — 2 comments
  > **Top comment:** "Tines Automation is a tool that can turn any manual process into an automated one. Example would be new hire on-boarding or case creation and notification..."
- Title: [Is tines a soar?](https://www.g2.com/discussions/is-tines-a-soar) — 1 comment
  > **Top comment:** "In my mind, SOAR is specific to handling the automation of security use cases. It's more than a SOAR in that it ALSO allows you to automate IT use cases,..."
- Title: [What does Tines do?](https://www.g2.com/discussions/what-does-tines-do) — 1 comment
  > **Top comment:** "Tines s a radically different approach to displace legacy SOAR and automation for security teams. They provide exceptional automation power in an intuitive,..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/swimlane-vs-tines)