Compare Suzy and Zappi 
Featured Products
At a Glance
Market Segments
Mid-Market (42.1% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
Custom Number of interviews
No pricing available
Suzy
Star Rating
(135)4.7 out of 5
Market Segments
Mid-Market (42.1% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Number of interviews
Browse all 3 pricing plansZappi
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZappiSuzy vs Zappi
- Reviewers felt that Suzy meets the needs of their business better than Zappi.
- When comparing quality of ongoing product support, reviewers felt that Suzy is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Suzy over Zappi.
Pricing
Entry-Level Pricing
Suzy
Suzy Live
Custom
Number of interviews
Capture consumer understanding with 1-on-1, in-depth interviews with the audiences you care about most.
- Built-in scheduling logistics
- Respondent incentives included
- Recordings & transcripts
Zappi
No pricing availableFree Trial
Suzy
No trial information availableZappi
Free Trial is available
Ratings
Meets Requirements
8.9
100
8.8
13
Ease of Use
9.1
101
9.0
13
Ease of Setup
9.2
20
Not enough data
Ease of Admin
9.1
17
Not enough data
Quality of Support
9.7
99
8.7
13
Has the product been a good partner in doing business?
9.7
19
Not enough data
Product Direction (% positive)
9.7
92
9.1
13
Features by Category
User Response Methods
9.4
49
Not enough data
7.9
22
Not enough data
8.0
20
Not enough data
8.2
28
Not enough data
8.1
33
Not enough data
Participant Selection
8.3
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
39
Not enough data
Insights
8.5
46
Not enough data
8.8
41
Not enough data
8.3
37
Not enough data
Generative AI
7.3
13
Not enough data
Data collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segment Trending
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.9
66
Feature Not Available
9.1
67
Not enough data
8.5
55
Not enough data
8.5
59
Not enough data
Survey Customization
8.1
61
Not enough data
Feature Not Available
Not enough data
7.9
52
Not enough data
6.3
35
Not enough data
Survey Insights
8.2
65
Not enough data
6.7
29
Not enough data
8.6
62
Not enough data
8.2
39
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Signals
8.5
21
Not enough data
6.9
14
Not enough data
7.9
21
Not enough data
Brand Analytics
8.2
19
Not enough data
7.8
15
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Suzy and Zappi are categorized as Survey, Brand Intelligence, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
Suzy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zappi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
30.4%
Marketing and Advertising
17.6%
Food & Beverages
14.4%
Retail
4.0%
Market Research
4.0%
Other
29.6%
Food & Beverages
15.4%
Computer Software
15.4%
Telecommunications
7.7%
Retail
7.7%
Restaurants
7.7%
Other
46.2%
Alternatives
Discussions
Suzy has no discussions with answers
Zappi has no discussions with answers
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