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Compare Suzy and Userlytics 
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At a Glance
Market Segments
Mid-Market (41.6% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Custom Number of interviews
Free Trial
Suzy
Star Rating
(134)4.7 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Number of interviews
Browse all 3 pricing plansUserlytics
Star Rating
(171)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 6 pricing plansSuzy vs Userlytics
When assessing the two solutions, reviewers found Suzy easier to use, set up, and administer. Reviewers also preferred doing business with Suzy overall.
- Reviewers felt that Suzy meets the needs of their business better than Userlytics.
- When comparing quality of ongoing product support, reviewers felt that Suzy is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Suzy over Userlytics.
Pricing
Entry-Level Pricing
Suzy
Suzy Live
Custom
Number of interviews
Capture consumer understanding with 1-on-1, in-depth interviews with the audiences you care about most.
- Built-in scheduling logistics
- Respondent incentives included
- Recordings & transcripts
Userlytics
Try Userlytics for Free
Free Trial
- https://www.userlytics.com/demo
Free Trial
Suzy
No trial information availableUserlytics
Free Trial is available
Ratings
Meets Requirements
8.9
100
8.5
125
Ease of Use
9.1
101
8.2
126
Ease of Setup
9.2
20
8.6
70
Ease of Admin
9.1
17
8.6
63
Quality of Support
9.7
99
9.5
126
Has the product been a good partner in doing business?
9.7
19
9.3
64
Product Direction (% positive)
9.7
92
9.0
114
Features by Category
User Response Methods
9.4
49
8.3
77
|
Verified
7.9
22
8.4
89
|
Verified
8.0
20
8.4
86
|
Verified
8.2
28
7.3
51
8.1
33
8.0
82
|
Verified
Participant Selection
8.3
21
7.5
66
|
Verified
Feature Not Available
7.2
42
Feature Not Available
7.4
52
|
Verified
8.3
39
8.2
90
|
Verified
Insights
8.5
46
8.0
90
|
Verified
8.8
41
7.9
82
|
Verified
8.3
37
7.6
77
Generative AI
7.3
13
7.6
33
Feedback Source
Not enough data
8.1
13
Not enough data
8.7
13
Not enough data
7.7
11
Not enough data
7.7
10
Not enough data
7.7
15
Feedback Management
Not enough data
8.2
11
Not enough data
8.5
12
Not enough data
8.5
14
Not enough data
8.8
14
Insights
Not enough data
Feature Not Available
Not enough data
8.5
14
Not enough data
8.4
15
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.9
66
Not enough data
9.1
67
Not enough data
8.5
55
Not enough data
8.5
59
Not enough data
Survey Customization
8.1
61
Not enough data
Feature Not Available
Not enough data
7.9
52
Not enough data
6.3
35
Not enough data
Survey Insights
8.2
65
Not enough data
6.7
29
Not enough data
8.6
62
Not enough data
8.2
39
Not enough data
Agentic AI - Survey
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Signals
8.5
21
Not enough data
6.9
14
Not enough data
7.9
21
Not enough data
Brand Analytics
8.2
19
Not enough data
7.8
15
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Suzy and Userlytics are categorized as User Research
Unique Categories
Userlytics is categorized as Software Testing, Enterprise Feedback Management, and Consumer Video Feedback
Reviews
Reviewers' Company Size
Suzy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Consumer Goods
30.4%
Marketing and Advertising
17.6%
Food & Beverages
14.4%
Retail
4.0%
Market Research
4.0%
Other
29.6%
Computer Software
13.0%
Information Technology and Services
9.3%
Financial Services
8.7%
Marketing and Advertising
8.1%
Retail
5.0%
Other
55.9%
Discussions
Suzy has no discussions with answers
Userlytics has no discussions with answers
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