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Compare Survicate and Zonka Feedback 
Featured Products
At a Glance
Market Segments
Small-Business (45.9% of reviews)
Small-Business (64.9% of reviews)
Entry-Level Pricing
Free
Starting at $99.00 Per Month
Survicate
Star Rating
(197)4.6 out of 5
Market Segments
Small-Business (45.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 6 pricing plansZonka Feedback
Star Rating
(79)4.6 out of 5
Market Segments
Small-Business (64.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $99.00 Per Month
Free Trial is available
Browse all 2 pricing plansSurvicate vs Zonka Feedback
When assessing the two solutions, reviewers found them equally easy to use and set up. However, reviewers preferred the ease of administration and doing business with Zonka Feedback overall.
- Reviewers felt that Zonka Feedback meets the needs of their business better than Survicate.
- When comparing quality of ongoing product support, Survicate and Zonka Feedback provide similar levels of assistance.
- For feature updates and roadmaps, our reviewers preferred the direction of Zonka Feedback over Survicate.
Pricing
Entry-Level Pricing
Survicate
Free
Free
For beginners just starting to collect feedback. No strings attached.
- Collect feedback across email, link, and web
- Create a survey with AI or templates
- Display survey logic
Zonka Feedback
Customer Feedback
Starting at $99.00
Per Month
Zonka Feedback’s Customer Feedback Platform enables businesses to capture and act on feedback across every channel, measure CX metrics, and close the loop with automation and collaboration.
- Multi-channel surveys (email, SMS, WhatsApp, kiosks, web, in-app, offline)
- NPS, CSAT & CES measurement
- Online reputation management
Free Trial
Survicate
Free Trial is available
Zonka Feedback
Free Trial is available
Ratings
Meets Requirements
8.9
157
9.2
53
Ease of Use
9.3
161
9.3
55
Ease of Setup
9.1
109
9.1
39
Ease of Admin
9.0
88
9.1
35
Quality of Support
9.4
154
9.4
50
Has the product been a good partner in doing business?
9.3
86
9.5
33
Product Direction (% positive)
9.3
148
9.5
50
Features by Category
User Response Methods
9.4
54
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
44
|
Verified
Not enough data
Participant Selection
8.7
35
|
Verified
Not enough data
6.9
25
Not enough data
8.3
36
|
Verified
Not enough data
Feature Not Available
Not enough data
Insights
8.5
47
|
Verified
Not enough data
8.2
37
|
Verified
Not enough data
8.2
34
|
Verified
Not enough data
Generative AI
5.7
12
Not enough data
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.2
10
9.7
19
8.7
10
9.8
18
9.0
10
9.9
17
7.4
9
Feature Not Available
Customization
8.0
9
9.2
16
8.1
9
9.2
15
7.8
9
9.1
18
8.1
8
8.9
14
Generative AI
Not enough data
6.0
8
7.8
6
7.3
8
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.0
9
8.2
19
7.6
9
8.1
20
8.3
9
8.4
20
Feedback Analysis
7.0
9
8.0
18
6.9
9
7.8
13
8.9
9
8.9
20
Feedback Sources
9.4
8
8.5
20
8.9
9
8.7
21
7.9
8
7.8
15
8.5
8
8.5
16
Generative AI
7.1
8
6.2
11
7.4
7
6.7
10
Survey Management
9.2
74
Not enough data
8.8
73
Not enough data
8.6
68
Not enough data
8.7
70
Not enough data
Survey Customization
8.8
68
Not enough data
8.8
66
Not enough data
7.8
57
Not enough data
8.4
50
Not enough data
Survey Insights
8.2
73
Not enough data
8.1
53
Not enough data
8.8
65
Not enough data
8.3
63
Not enough data
Agentic AI - Survey
7.0
9
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
Setup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Survicate and Zonka Feedback are categorized as Experience Management and Feedback Analytics
Reviews
Reviewers' Company Size
Survicate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zonka Feedback
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.6%
Information Technology and Services
11.2%
Financial Services
9.6%
Marketing and Advertising
7.0%
Internet
6.4%
Other
49.2%
Marketing and Advertising
7.8%
Hospital & Health Care
7.8%
Education Management
7.8%
Information Technology and Services
6.5%
Professional Training & Coaching
5.2%
Other
64.9%
Alternatives
Discussions
Survicate has no discussions with answers
Zonka Feedback has no discussions with answers
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