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At a Glance
Market Segments
Small-Business (46.2% of reviews)
Mid-Market (48.4% of reviews)
Entry-Level Pricing
Free
Free Trial
Survicate
Star Rating
(196)4.6 out of 5
Market Segments
Small-Business (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 6 pricing plansUserlytics
Star Rating
(170)4.4 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Free Trial is available
Browse all 6 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Survicate excels in its survey builder, achieving a score of 9.2, which reviewers mention makes it easy to create customized surveys with various question types and templates. In contrast, Userlytics, while still effective, scores lower at 8.8 for its survey management features.
- Reviewers mention that Survicate's ease of use is a standout feature, scoring 9.3, which users on G2 attribute to its intuitive interface. Userlytics, however, has a lower ease of use rating at 8.1, indicating a steeper learning curve for new users.
- G2 users highlight Survicate's superior quality of support, with a score of 9.4, noting that the responsiveness and helpfulness of the support team significantly enhance their experience. Userlytics, while still rated highly at 9.5, does not receive as many mentions for support quality as Survicate does.
- Users say that Survicate's analytics capabilities shine, particularly in Net Promoter Score (NPS) tracking, where it scores a perfect 10.0. In comparison, Userlytics does not provide the same level of detailed analytics, scoring lower in this area.
- Reviewers mention that Userlytics offers robust video interview features, scoring 8.5, which is a significant advantage for those looking to gather qualitative feedback. Survicate, however, scores only 2.7 in this area, indicating a lack of focus on video-based feedback methods.
- Users on G2 report that Survicate's feedback collection methods are highly effective, scoring 9.0, while Userlytics scores lower at 7.3 for photo submission, suggesting that Survicate provides a more comprehensive approach to gathering diverse feedback types.
Pricing
Entry-Level Pricing
Survicate
Free
Free
For beginners just starting to collect feedback. No strings attached.
- Collect feedback across email, link, and web
- Create a survey with AI or templates
- Display survey logic
Userlytics
Try Userlytics for Free
Free Trial
- https://www.userlytics.com/demo
Free Trial
Survicate
Free Trial is available
Userlytics
Free Trial is available
Ratings
Meets Requirements
8.9
158
8.5
125
Ease of Use
9.2
162
8.2
126
Ease of Setup
9.1
110
8.6
70
Ease of Admin
9.0
88
8.6
63
Quality of Support
9.4
155
9.5
126
Has the product been a good partner in doing business?
9.3
86
9.3
64
Product Direction (% positive)
9.3
149
9.0
114
Features by Category
User Response Methods
9.4
54
|
Verified
8.3
77
|
Verified
Feature Not Available
8.4
89
|
Verified
Feature Not Available
8.4
86
|
Verified
Feature Not Available
7.3
51
8.4
44
|
Verified
8.0
82
|
Verified
Participant Selection
8.7
35
|
Verified
7.5
66
|
Verified
6.9
25
7.2
42
8.3
36
|
Verified
7.4
52
|
Verified
Feature Not Available
8.2
90
|
Verified
Insights
8.5
47
|
Verified
8.0
90
|
Verified
8.2
37
|
Verified
7.9
82
|
Verified
8.2
34
|
Verified
7.6
77
Generative AI
5.7
12
7.6
33
Feedback Source
Not enough data
8.1
13
Not enough data
8.7
13
Not enough data
7.7
11
Not enough data
7.7
10
Not enough data
7.7
15
Feedback Management
Not enough data
8.2
11
Not enough data
8.5
12
Not enough data
8.5
14
Not enough data
8.8
14
Insights
Not enough data
Feature Not Available
Not enough data
8.5
14
Not enough data
8.4
15
Agentic AI - Demo Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice
Not enough data
Not enough data
Not enough data
Not enough data
Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Editing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Transcription
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
9.2
10
Not enough data
8.7
10
Not enough data
9.0
10
Not enough data
7.4
9
Not enough data
Customization
8.0
9
Not enough data
8.1
9
Not enough data
7.8
9
Not enough data
8.1
8
Not enough data
Generative AI
Not enough data
Not enough data
7.8
6
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.0
9
Not enough data
7.6
9
Not enough data
8.3
9
Not enough data
Feedback Analysis
7.0
9
Not enough data
6.9
9
Not enough data
8.9
9
Not enough data
Feedback Sources
9.4
8
Not enough data
8.9
9
Not enough data
7.9
8
Not enough data
8.5
8
Not enough data
Generative AI
7.1
8
Not enough data
7.4
7
Not enough data
Survey Management
9.2
74
Not enough data
8.8
73
Not enough data
8.6
68
Not enough data
8.7
70
Not enough data
Survey Customization
8.8
68
Not enough data
8.8
66
Not enough data
7.8
57
Not enough data
8.4
50
Not enough data
Survey Insights
8.2
73
Not enough data
8.1
53
Not enough data
8.8
65
Not enough data
8.3
63
Not enough data
Agentic AI - Survey
7.0
9
Not enough data
7.0
9
Not enough data
6.9
9
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Management
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Software Testing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Survicate and Userlytics are categorized as User Research
Unique Categories
Userlytics is categorized as Software Testing, Enterprise Feedback Management, and Consumer Video Feedback
Reviews
Reviewers' Company Size
Survicate
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Userlytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.5%
Information Technology and Services
11.2%
Financial Services
9.6%
Marketing and Advertising
6.9%
Internet
6.4%
Other
49.5%
Computer Software
13.0%
Information Technology and Services
9.3%
Financial Services
8.7%
Marketing and Advertising
8.1%
Retail
5.0%
Other
55.9%
Alternatives
Discussions
Survicate has no discussions with answers
Userlytics has no discussions with answers
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