Compare SurveySparrow and Zoho Survey
At a Glance
Market Segments
Small-Business (68.6% of reviews)
Small-Business (50.7% of reviews)
Entry-Level Pricing
$19.00
0
SurveySparrow
Star Rating
(2,056)4.4 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Free Trial is available
Browse all 8 pricing plans
Zoho Survey
Star Rating
(1,027)4.4 out of 5
Market Segments
Small-Business (50.7% of reviews)
Pros & Cons
Entry-Level Pricing
0
Browse all 4 pricing plans
Summary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Zoho Survey excels in its user-friendly interface, making survey creation intuitive and straightforward. Users appreciate features like drag-and-drop question placement and powerful analytics that simplify data interpretation.
- According to verified reviews, SurveySparrow stands out for its conversational survey experience, which enhances engagement and leads to higher completion rates. Users enjoy the chat-style format that feels personal, helping to reduce survey fatigue.
- Users say that Zoho Survey offers a variety of distribution options, including email, web links, and social media, which makes it easy to reach respondents across different platforms. This flexibility is a significant advantage for businesses looking to maximize their survey reach.
- Reviewers mention that SurveySparrow's initial setup process is exceptionally easy, with many users rating it highly for its simplicity. This quick onboarding can be a crucial factor for teams needing to deploy surveys rapidly.
- G2 reviewers highlight that while both platforms have similar star ratings, Zoho Survey's overall G2 Score reflects a higher level of user satisfaction, particularly in areas like reporting and analytics, where users find its capabilities robust and reliable.
- According to recent feedback, Zoho Survey's integration with CRM tools is a significant plus, allowing for seamless data management and reporting. Users find this integration enhances their workflow, making it easier to analyze survey results alongside other business metrics.
Pricing
Entry-Level Pricing
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
Zoho Survey
FREE
0
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey
Free Trial
SurveySparrow
Free Trial is available
Zoho Survey
Free Trial is available
Ratings
Meets Requirements
8.7
1,388
8.9
807
Ease of Use
9.0
1,397
8.9
815
Ease of Setup
9.0
892
8.8
420
Ease of Admin
8.8
857
8.7
318
Quality of Support
8.8
1,204
8.5
721
Has the product been a good partner in doing business?
8.9
793
8.7
300
Product Direction (% positive)
8.5
1,238
8.9
778
Features by Category
Basics
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Not enough data
Content
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Not enough data
Data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Not enough data
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
44
Not enough data
9.0
38
Not enough data
8.9
33
Not enough data
Feature Not Available
Not enough data
Customization
8.2
31
Not enough data
8.2
35
Not enough data
8.2
32
Not enough data
8.5
29
Not enough data
Generative AI
7.8
23
Not enough data
7.9
21
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.2
172
Not enough data
8.2
210
Not enough data
8.3
246
Not enough data
Feedback Analysis
8.0
60
Not enough data
8.2
185
Not enough data
8.4
178
Not enough data
Feedback Sources
8.5
196
Not enough data
9.1
291
Not enough data
8.0
47
Not enough data
8.4
182
Not enough data
Generative AI
7.4
50
Not enough data
7.6
45
Not enough data
Survey Management
8.9
614
9.2
232
8.8
618
9.1
228
8.5
562
8.7
210
8.7
568
8.9
203
Survey Customization
8.6
526
8.6
191
8.4
517
8.6
198
8.4
407
8.5
183
8.2
344
8.5
178
Survey Insights
8.4
551
8.7
216
8.2
318
8.4
183
8.6
478
8.8
197
8.5
403
8.7
181
Agentic AI - Survey
8.6
6
7.9
41
7.8
6
7.9
43
8.3
6
8.2
45
Customization
8.5
151
Not enough data
8.6
155
Not enough data
8.7
160
Not enough data
8.8
179
Not enough data
Additional Functionality
8.5
133
Not enough data
8.0
89
Not enough data
8.4
120
Not enough data
7.7
87
Not enough data
8.3
135
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
168
Not enough data
8.7
216
Not enough data
8.5
137
Not enough data
Platform Content
8.9
184
Not enough data
8.9
233
Not enough data
Feature Not Available
Not enough data
8.4
135
Not enough data
Platform Additional Functionality
8.6
151
Not enough data
Feature Not Available
Not enough data
8.8
147
Not enough data
8.6
152
Not enough data
Platform
8.5
345
Not enough data
8.4
217
Not enough data
8.4
223
Not enough data
8.5
309
Not enough data
8.9
336
Not enough data
8.7
291
Not enough data
8.4
316
Not enough data
8.5
333
Not enough data
Categories
Categories
Shared Categories
SurveySparrow and Zoho Survey are categorized as Survey
Unique Categories
SurveySparrow is categorized as Feedback Analytics, Experience Management, Exit Interview Management, Online Form Builder, Employee Engagement, and Online Reputation Management
Zoho Survey has no unique categories
Reviews
Reviewers' Company Size
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Survey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.8%
Marketing and Advertising
7.9%
Computer Software
7.8%
Education Management
4.7%
Financial Services
3.4%
Other
67.4%
Information Technology and Services
10.1%
Education Management
6.3%
Marketing and Advertising
5.3%
Computer Software
5.0%
Financial Services
3.0%
Other
70.4%
Alternatives
Discussions
What is SurveySparrow used for?
2 Comments
EF
SurveySparrow helps you measure employee motivation by using surveys specially made for them. You can measure how engaged they are, their job satisfaction...Read more
Please increase the trail period if needed. not for all but who requests it.
2 Comments
CS
A perfect choice for business development. Thank you.Read more
What is Zoho Survey used for?
4 Comments
TA
It helps create a survey page to gather opinions based on drag and drop method interface.Read more
How come sometimes Zoho Survey slow in loading?
3 Comments
KH
It may be the network issue. please contact your network operator. Read more
Is Zoho survey legit?
2 Comments
SS
Zoho Survey is a versatile and user-friendly tool that can be used for various uses. There is a wide variety of questions available, each of which can be...Read more