Compare SurveySparrow and User Interviews 
At a Glance
Market Segments
Small-Business (68.6% of reviews)
Small-Business (52.7% of reviews)
Entry-Level Pricing
$19.00
$49.00
SurveySparrow
Star Rating
(2,044)4.4 out of 5
Market Segments
Small-Business (68.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00
Free Trial is available
Browse all 8 pricing plansUser Interviews
Star Rating
(1,045)4.6 out of 5
Market Segments
Small-Business (52.7% of reviews)
Pros & Cons
Entry-Level Pricing
$49.00
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveySparrow excels in user experience, particularly highlighting its intuitive user interface that allows for quick creation and deployment of surveys. Users appreciate features like customizable themes and automated question logic, making it a preferred choice for many.
- Users say that User Interviews offers a straightforward setup process, with a simple and intuitive UI that makes initial stages efficient. This ease of use is often praised, especially for those looking to access a large pool of participants quickly.
- Reviewers mention that while SurveySparrow has a slightly lower overall satisfaction score, it still provides a robust set of features, including interactive dashboards that help users analyze customer feedback effectively, which some find superior to User Interviews' offerings.
- According to verified reviews, User Interviews shines in customer support, with users noting that responses are almost immediate. This level of support is crucial for users who may encounter challenges during their research processes.
- G2 reviewers highlight that SurveySparrow's pricing is more accessible, starting at $19, which is significantly lower than User Interviews' entry-level price of $49. This affordability makes SurveySparrow a more attractive option for small businesses looking to manage their survey needs without breaking the bank.
- Users report that both platforms are user-friendly, but SurveySparrow's survey builder is particularly noted for its ease of use, allowing for complex branching and skip logic to be implemented effortlessly, which can be a game-changer for detailed survey designs.
Pricing
Entry-Level Pricing
SurveySparrow
Basic
$19.00
Essential features for individuals to get started in one pack.
- 2,500 Responses
- Accept payments
- Display logic & Skip logic
User Interviews
Recruit Pay As You Go
$49.00
For teams doing occasional research.
- Access to 5 million+ participants
- Rich targeting & screening
- Scheduling automation
Free Trial
SurveySparrow
Free Trial is available
User Interviews
Free Trial is available
Ratings
Meets Requirements
8.7
1,382
8.9
571
Ease of Use
9.0
1,391
9.0
590
Ease of Setup
8.9
886
8.6
208
Ease of Admin
8.8
857
9.0
114
Quality of Support
8.8
1,199
9.1
525
Has the product been a good partner in doing business?
8.9
793
9.1
114
Product Direction (% positive)
8.5
1,232
9.3
586
Features by Category
User Response Methods
Not enough data
7.5
223
|
Verified
Not enough data
6.2
193
Not enough data
8.2
223
Not enough data
5.9
190
Not enough data
6.6
202
Participant Selection
Not enough data
6.9
195
Not enough data
4.9
48
Not enough data
6.0
187
Not enough data
8.1
215
|
Verified
Insights
Not enough data
6.7
188
|
Verified
Not enough data
6.9
197
|
Verified
Not enough data
6.7
196
|
Verified
Generative AI
Not enough data
4.9
74
Basics
8.8
38
Not enough data
9.2
49
Not enough data
9.1
47
Not enough data
8.7
39
Not enough data
Content
8.9
45
Not enough data
9.0
44
Not enough data
9.2
48
Not enough data
Data
9.0
41
Not enough data
9.1
43
Not enough data
9.1
48
Not enough data
Agentic AI - Exit Interview Management
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.8
42
Not enough data
9.0
37
Not enough data
8.9
32
Not enough data
Feature Not Available
Not enough data
Customization
8.2
30
Not enough data
8.2
34
Not enough data
8.2
32
Not enough data
Feature Not Available
Not enough data
Generative AI
7.8
23
Not enough data
Feature Not Available
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
8.2
172
Not enough data
8.2
210
Not enough data
8.3
245
Not enough data
Feedback Analysis
8.0
60
Not enough data
8.2
185
Not enough data
8.4
178
Not enough data
Feedback Sources
8.5
195
Not enough data
9.1
289
Not enough data
8.0
47
Not enough data
8.4
182
Not enough data
Generative AI
7.4
50
Not enough data
Feature Not Available
Not enough data
Survey Management
8.9
610
8.3
179
8.8
616
8.5
226
8.5
561
8.2
170
8.7
566
8.6
188
Survey Customization
8.6
526
7.7
160
8.4
514
8.0
161
8.4
407
7.9
165
8.2
344
Feature Not Available
Survey Insights
8.4
548
Feature Not Available
8.2
318
Feature Not Available
8.6
477
8.4
147
8.5
402
8.5
162
Agentic AI - Survey
8.3
5
5.2
10
7.7
5
6.2
10
8.0
5
7.2
10
Customization
8.5
151
Not enough data
8.6
155
Not enough data
8.7
160
Not enough data
8.8
179
Not enough data
Additional Functionality
8.5
133
Not enough data
8.0
89
Not enough data
8.4
120
Not enough data
7.7
87
Not enough data
Feature Not Available
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Media Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
In-House Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Online Reputation Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.7
168
Not enough data
8.7
216
Not enough data
8.5
137
Not enough data
Platform Content
8.9
184
Not enough data
8.9
233
Not enough data
Feature Not Available
Not enough data
8.4
135
Not enough data
Platform Additional Functionality
8.6
151
Not enough data
Feature Not Available
Not enough data
8.8
147
Not enough data
8.6
152
Not enough data
Platform
8.5
345
Not enough data
8.4
217
Not enough data
8.4
223
Not enough data
8.5
309
Not enough data
8.9
336
Not enough data
8.7
291
Not enough data
8.4
316
Not enough data
8.5
333
Not enough data
Categories
Categories
Shared Categories
SurveySparrow and User Interviews are categorized as Survey
Unique Categories
SurveySparrow is categorized as Feedback Analytics, Experience Management, Exit Interview Management, Online Form Builder, Employee Engagement, and Online Reputation Management
User Interviews is categorized as User Research
Reviews
Reviewers' Company Size
SurveySparrow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
User Interviews
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
8.7%
Marketing and Advertising
8.0%
Computer Software
7.8%
Education Management
4.7%
Financial Services
3.4%
Other
67.4%
Information Technology and Services
11.0%
Computer Software
9.5%
Market Research
8.5%
Financial Services
5.5%
Research
4.5%
Other
61.1%
Discussions
What's the best thing about using survey sparrow?
2 Comments
VJ
easy to use, get variety of formats and can change accordingly.
better then other online surveyRead more
Survey sparrow is legitimate.
2 Comments
TR
Survey Sparrow is legal, and they don't take visitors personal information. Survey Sparrow website is very simple to understand, and one can get amazing gift...Read more
My email is no longer on the system, what can be the course of it?
2 Comments
Official Response from SurveySparrow
Hi Prince,
Happy New year, would you mind sharing the URL that you are trying to login?
This will help us locate your account and get you the...Read more
How many user interviews should you do?
2 Comments
ID
as many as your knowledge/data set would benefitRead more
What do user interviews pay?
2 Comments
CM
As mentioned in the previous comment the pay is typically done via a choice of literary hundreds of gift card options. Some studies, although rare will lay...Read more
Why is paypal the only disbursement option
1 Comment
UM
Hi Ken! We recently launched "Reward Link" which means there are many new incentive types beyond Amazing including Starbucks, Target, DoorDash, Uber, and...Read more
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