# SurveyMonkey vs SurveyPlanet Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user experience, with many praising its intuitive interface for creating and completing surveys. Users highlight that the entire process feels fast and straightforward, making it a preferred choice for data collection.
- **Users say** that SurveyPlanet offers a user-friendly platform that looks professional and is easy to set up. Reviewers appreciate the precise analysis capabilities, which help in visualizing results effectively, although it may not have the same level of comprehensive features as SurveyMonkey.
- **According to verified reviews** , SurveyMonkey stands out with a significantly higher overall satisfaction score, reflecting its strong market presence and reliability. Users frequently mention the ease of exporting data for analysis, which enhances its utility for businesses.
- **Reviewers mention** that while SurveyPlanet provides great customer service, with specific praise for helpful support staff, it lacks the extensive resources and community support that SurveyMonkey offers, which can be crucial for users needing assistance.
- **Users highlight** that SurveyMonkey's robust feature set, including advanced survey customization and tracking capabilities, makes it a powerful tool for businesses of all sizes, whereas SurveyPlanet, while effective, may not meet the needs of larger organizations looking for more complex functionalities.
- **G2 reviewers note** that both platforms have similar ease of setup scores, but SurveyMonkey's higher ratings in ease of use suggest that users find it more intuitive for day-to-day operations, which can be a deciding factor for teams looking to streamline their survey processes.



| | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 23,543 | 25 | 
| **Largest Market Segment** | Small-Business (36.5% of reviews) | Mid-Market (34.8% of reviews) | 
| **Entry Level Price** | Contact Us | $0.00 1 Free License | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

### SurveyPlanet

**Not enough data**

---
## Ratings Comparison
| Rating | SurveyMonkey | SurveyPlanet | 
|---|---|---|
  | **Meets Requirements** | 9.0 (20671 reviews) | 9.0 (20 reviews) | 
  | **Ease of Use** | 9.2 (20789 reviews) | 8.4 (20 reviews) | 
  | **Ease of Setup** | 9.0 (8124 reviews) | 9.0 (5 reviews) | 
  | **Ease of Admin** | 8.9 (7621 reviews) | 9.3 (5 reviews) | 
  | **Quality of Support** | 8.6 (14664 reviews) | 8.8 (15 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6671 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 7.7 (20213 reviews) | 7.5 (19 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### SurveyPlanet

#### Entry-Level Pricing

Plan: Free

Price: $0.00 1 Free License

Key Features:
- Unlimited Surveys
- Unlimited Questions
- Unlimited Responses

[Browse all 4 editions](https://www.g2.com/products/surveyplanet/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 7.9/10 | 193 |
| **SurveyPlanet** | N/A | N/A |

#### Feedback Management

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Tagging** | 7.8 (149 reviews) | Not enough data | 
| **Segmentation** | 8.1 (147 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.1 (158 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Thematic Analysis** | 8.1 (144 reviews) | Not enough data | 
| **Sentiment Analysis** | 7.9 (144 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 7.6 (138 reviews) | Not enough data | 

#### Feedback Sources

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Online Reviews** | 8.1 (147 reviews) | Not enough data | 
| **Surveys** | 9.1 (169 reviews) | Not enough data | 
| **Social Media** | 7.8 (138 reviews) | Not enough data | 
| **Customer Service Channels** | 7.7 (136 reviews) | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **AI Text Generation** | 7.4 (130 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (81 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1703 |
| **SurveyPlanet** | N/A | N/A |

#### Survey Management

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Survey Builder** | 9.0 (1501 reviews) | Not enough data | 
| **Question Types** | 8.9 (1443 reviews) | Not enough data | 
| **Templates** | 8.6 (1358 reviews) | Not enough data | 
| **Survey Distribution** | 8.9 (1418 reviews) | Not enough data | 

#### Survey Customization

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Branching/Skip Logic** | 8.4 (1169 reviews) | Not enough data | 
| **Branding** | 8.2 (1205 reviews) | Not enough data | 
| **Multimedia Support** | 8.1 (1073 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.1 (905 reviews) | Not enough data | 

#### Survey Insights

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1413 reviews) | Not enough data | 
| **BI Tools Integration** | 8.0 (945 reviews) | Not enough data | 
| **Data Exporting** | 8.5 (1266 reviews) | Not enough data | 
| **Permissions** | 8.4 (1138 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Adaptive Learning** | 7.6 (147 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (151 reviews) | Not enough data | 
| **Decision Making** | 8.0 (152 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 245 |
| **SurveyPlanet** | N/A | N/A |

#### Customization

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Custom Fields** | 8.6 (209 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (194 reviews) | Not enough data | 
| **Multi-page Forms** | 8.7 (214 reviews) | Not enough data | 
| **Design** | 8.6 (227 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Embedded Forms** | 8.3 (173 reviews) | Not enough data | 
| **Offline Capability** | 7.6 (151 reviews) | Not enough data | 
| **Notifications** | 8.3 (197 reviews) | Not enough data | 
| **Payments** | 7.8 (150 reviews) | Not enough data | 
| **Mobile Forms** | 8.5 (205 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Small-Business** | 36.5% | 30.4% | 
| **Mid-Market** | 34.1% | 34.8% | 
| **Enterprise** | 29.4% | 34.8% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### SurveyPlanet

- **Retail:** 13.0%
- **Education Management:** 13.0%
- **Computer Software:** 13.0%
- **Marketing and Advertising:** 8.7%
- **Sports:** 4.3%
- **Restaurants:** 4.3%
- **Machinery:** 4.3%
- **Leisure, Travel & Tourism:** 4.3%
- **Legal Services:** 4.3%
- **Information Technology and Services:** 4.3%
- **Other:** 26.1%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5153 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (950 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)

### Alternatives to SurveyPlanet

- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (950 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1036 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1139 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5153 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5819 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### SurveyPlanet

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-surveyplanet)