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Compare SurveyMonkey and Zoho Forms 
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At a Glance
Market Segments
Small-Business (36.3% of reviews)
Small-Business (65.8% of reviews)
Entry-Level Pricing
Contact Us
$ 25/Month
SurveyMonkey
Star Rating
(23,254)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansZoho Forms
Star Rating
(126)4.4 out of 5
Market Segments
Small-Business (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
$ 25/Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Reviews say that SurveyMonkey excels in its Survey Builder, with a score of 9.0, making it user-friendly for creating complex surveys. Users appreciate the intuitive drag-and-drop interface that simplifies the survey creation process.
- Users report that Zoho Forms shines in its Offline Capability, scoring 8.0, which allows users to collect responses even without an internet connection. This feature is particularly beneficial for fieldwork or remote areas.
- Reviewers mention that SurveyMonkey's ease of use is rated at 9.2, with many users highlighting the straightforward setup process and the availability of numerous templates that help streamline survey creation.
- G2 users indicate that Zoho Forms offers better Customization options, particularly with Conditional Logic, scoring 8.6. This feature allows users to create dynamic forms that adapt based on previous answers, enhancing user engagement.
- Users on G2 note that SurveyMonkey's Reporting & Analytics feature, rated at 8.6, provides robust insights and visualizations, which help in understanding survey results effectively. Reviewers appreciate the detailed analytics that aid in decision-making.
- Users say that Zoho Forms provides excellent Embedded Forms functionality, scoring 8.6, which allows seamless integration into websites and applications, making it easier for businesses to gather feedback directly from their platforms.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Zoho Forms
STANDARD
$ 25
/Month
10 Users,
Unlimited Forms,
25,000 Submissions/month.
- Unlimited Reports
- Payment Integration (Paypal, Stripe, 2Checkout)
- 2 GB Storage
Free Trial
SurveyMonkey
Free Trial is available
Zoho Forms
No trial information availableRatings
Meets Requirements
9.0
20,442
8.7
108
Ease of Use
9.2
20,554
9.0
109
Ease of Setup
9.0
7,893
8.9
49
Ease of Admin
8.9
7,582
8.8
42
Quality of Support
8.6
14,491
8.5
97
Has the product been a good partner in doing business?
8.8
6,631
8.5
44
Product Direction (% positive)
7.7
20,005
9.2
107
Features by Category
Feedback Management
7.7
144
Not enough data
8.0
142
Not enough data
8.1
143
Not enough data
Feedback Analysis
8.1
140
Not enough data
7.9
139
Not enough data
7.6
135
Not enough data
Feedback Sources
8.1
141
Not enough data
8.9
141
Not enough data
7.7
137
Not enough data
7.7
136
Not enough data
Generative AI
7.3
130
Not enough data
7.6
84
Not enough data
Survey Management
9.0
1359
Not enough data
8.9
1389
Not enough data
8.6
1311
Not enough data
8.8
1353
Not enough data
Survey Customization
8.5
1139
Not enough data
8.2
1173
Not enough data
8.1
1066
Not enough data
8.1
892
Not enough data
Survey Insights
8.6
1300
Not enough data
8.0
923
Not enough data
8.5
1236
Not enough data
8.4
1126
Not enough data
Agentic AI - Survey
7.6
143
Not enough data
7.7
142
Not enough data
8.0
143
Not enough data
Customization
8.6
204
8.6
38
8.3
188
8.6
36
8.7
209
8.8
36
8.6
216
8.1
36
Additional Functionality
8.3
170
8.7
36
7.7
149
8.1
31
8.3
193
8.5
35
7.8
149
8.1
30
8.6
198
8.4
35
Categories
Categories
Shared Categories
SurveyMonkey and Zoho Forms are categorized as Online Form Builder
Unique Categories
SurveyMonkey is categorized as Survey and Feedback Analytics
Zoho Forms has no unique categories
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
11.7%
Marketing and Advertising
8.3%
Computer Software
6.7%
Apparel & Fashion
5.0%
Wholesale
4.2%
Other
64.2%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Zoho Forms has no more discussions with answers
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