Compare SurveyMonkey and Zoho Forms 
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Small-Business (65.8% of reviews)
Entry-Level Pricing
Contact Us
$ 25/Month
SurveyMonkey
Star Rating
(23,419)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansZoho Forms
Star Rating
(126)4.4 out of 5
Market Segments
Small-Business (65.8% of reviews)
Pros & Cons
Entry-Level Pricing
$ 25/Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its customizability and the ease of creating surveys without the need for training. Users appreciate that "everything is available on a single platform," making it a go-to choice for quick and efficient survey creation.
- Users say that Zoho Forms is a straightforward tool for form creation, particularly highlighting its ease of use for both personal and client websites. Reviewers mention that it is "very easy to configure the form from the designer," which can be a significant advantage for those looking for simplicity.
- According to verified reviews, SurveyMonkey's implementation process is notably quick, with users noting that setting it up is "easy" and that it integrates well with other software, enhancing its overall functionality. This seamless integration is a key factor for users who rely on multiple tools.
- Reviewers mention that while both platforms offer solid support, SurveyMonkey has a slight edge with its quality of support ratings. Users feel that they receive better assistance when needed, which can be crucial for businesses that require reliable help during their survey processes.
- G2 reviewers highlight that SurveyMonkey has a significantly larger user base, which contributes to its higher overall satisfaction ratings. With over 23,000 reviews, users feel more confident in its capabilities compared to Zoho Forms, which has a much smaller review count, making it harder to gauge reliability.
- Users say that while Zoho Forms offers good features like conditional logic and multi-page forms, they still find SurveyMonkey's overall feature set to be more comprehensive, particularly in areas like design and embedded forms, which can enhance the user experience significantly.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Zoho Forms
STANDARD
$ 25
/Month
10 Users,
Unlimited Forms,
25,000 Submissions/month.
- Unlimited Reports
- Payment Integration (Paypal, Stripe, 2Checkout)
- 2 GB Storage
Free Trial
SurveyMonkey
Free Trial is available
Zoho Forms
No trial information availableRatings
Meets Requirements
9.0
20,570
8.7
108
Ease of Use
9.2
20,688
9.0
109
Ease of Setup
9.0
8,023
8.9
49
Ease of Admin
8.9
7,613
8.8
42
Quality of Support
8.6
14,596
8.5
97
Has the product been a good partner in doing business?
8.8
6,662
8.5
44
Product Direction (% positive)
7.7
20,132
9.2
107
Features by Category
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Not enough data
Feedback Analysis
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
147
Not enough data
9.0
161
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
83
Not enough data
Survey Management
9.0
1442
Not enough data
8.9
1427
Not enough data
8.6
1354
Not enough data
8.8
1398
Not enough data
Survey Customization
8.5
1160
Not enough data
8.2
1198
Not enough data
8.1
1076
Not enough data
8.1
907
Not enough data
Survey Insights
8.6
1367
Not enough data
8.0
937
Not enough data
8.5
1259
Not enough data
8.4
1136
Not enough data
Agentic AI - Survey
7.6
148
Not enough data
7.7
148
Not enough data
8.0
151
Not enough data
Customization
8.6
210
8.6
38
8.3
195
8.6
36
8.7
215
8.8
36
8.6
228
8.1
36
Additional Functionality
8.3
174
8.7
36
7.6
152
8.1
31
8.3
196
8.5
35
7.8
151
8.1
30
8.5
204
8.4
35
Categories
Categories
Shared Categories
SurveyMonkey and Zoho Forms are categorized as Online Form Builder
Unique Categories
SurveyMonkey is categorized as Survey and Feedback Analytics
Zoho Forms has no unique categories
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Forms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
11.7%
Marketing and Advertising
8.3%
Computer Software
6.7%
Apparel & Fashion
5.0%
Wholesale
4.2%
Other
64.2%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Zoho Forms has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
