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Compare SurveyMonkey and Zigpoll 
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At a Glance
Market Segments
Small-Business (36.3% of reviews)
Small-Business (56.4% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
SurveyMonkey
Star Rating
(23,264)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansZigpoll
Star Rating
(40)4.3 out of 5
Market Segments
Small-Business (56.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZigpollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its "Survey Builder" feature, scoring 9.0, which allows for a highly intuitive and user-friendly experience when creating surveys. In contrast, Zigpoll's "Survey Builder" scored slightly lower at 8.9, indicating a marginally less favorable user experience.
- Reviewers mention that Zigpoll shines in "Survey Distribution," achieving a score of 9.1, which is higher than SurveyMonkey's 8.8. This suggests that Zigpoll may offer more effective or diverse options for distributing surveys to target audiences.
- G2 users highlight that SurveyMonkey's "Quality of Support" is rated at 8.6, which is slightly lower than Zigpoll's 8.8. This indicates that users may find Zigpoll's customer support to be more responsive or helpful when issues arise.
- Users on G2 note that SurveyMonkey's "Customization" features, particularly "Custom Fields" and "Conditional Logic," scored 8.8 and 8.5 respectively, showcasing its robust customization capabilities. Zigpoll, however, does not have these features rated, which may limit its flexibility in tailoring surveys.
- Reviewers mention that Zigpoll offers superior "Data Exporting" capabilities with a score of 9.1 compared to SurveyMonkey's 8.6. This suggests that users may find it easier to extract and utilize their survey data with Zigpoll.
- Users say that while both platforms offer "Multilingual Surveys," Zigpoll's score of 8.8 outperforms SurveyMonkey's 8.2, indicating that Zigpoll may provide a better experience for users needing to conduct surveys in multiple languages.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Zigpoll
No pricing availableFree Trial
SurveyMonkey
Free Trial is available
Zigpoll
No trial information availableRatings
Meets Requirements
9.0
20,446
8.1
31
Ease of Use
9.2
20,558
9.0
31
Ease of Setup
9.0
7,897
8.8
15
Ease of Admin
8.9
7,581
8.1
7
Quality of Support
8.6
14,495
8.4
29
Has the product been a good partner in doing business?
8.8
6,630
8.0
5
Product Direction (% positive)
7.7
20,009
8.4
30
Features by Category
Feedback Management
7.7
145
Not enough data
8.0
143
Not enough data
8.1
144
Not enough data
Feedback Analysis
8.1
141
Not enough data
7.9
140
Not enough data
7.6
136
Not enough data
Feedback Sources
8.1
142
Not enough data
8.9
142
Not enough data
7.8
138
Not enough data
7.7
137
Not enough data
Generative AI
7.3
130
Not enough data
7.6
84
Not enough data
Survey Management
9.0
1364
8.9
26
8.9
1393
8.3
25
8.6
1315
8.3
24
8.8
1358
8.8
24
Survey Customization
8.5
1142
8.3
20
8.2
1176
8.6
22
8.1
1069
8.5
19
8.1
895
8.3
23
Survey Insights
8.6
1303
8.6
25
8.0
925
8.2
21
8.5
1238
8.8
24
8.4
1128
8.9
20
Agentic AI - Survey
7.6
144
Not enough data
7.7
143
Not enough data
7.9
144
Not enough data
Customization
8.6
205
Not enough data
8.3
189
Not enough data
8.7
210
Not enough data
8.6
217
Not enough data
Additional Functionality
8.3
171
Not enough data
7.7
150
Not enough data
8.3
194
Not enough data
7.8
149
Not enough data
8.6
199
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Zigpoll are categorized as Survey
Unique Categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Zigpoll has no unique categories
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zigpoll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
17.9%
Marketing and Advertising
7.7%
Hospitality
7.7%
Education Management
7.7%
Medical Practice
5.1%
Other
53.8%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Zigpoll has no discussions with answers
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