Compare SurveyMonkey and zenloop 
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Mid-Market (88.9% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
SurveyMonkey
Star Rating
(23,419)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing planszenloop
Star Rating
(13)4.7 out of 5
Market Segments
Mid-Market (88.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about zenloopSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in customization, allowing users to create surveys tailored to their specific needs without requiring extensive training. This flexibility is highlighted by users who appreciate the platform's comprehensive features available on a single interface.
- Users say zenloop stands out for its intuitive user interface and quick setup, making it easy to integrate feedback queries into existing customer journeys. This ease of use is frequently mentioned by reviewers who find it valuable for understanding customer sentiments.
- Reviewers mention that while SurveyMonkey has a robust feature set, some users find it challenging to navigate through its extensive options. However, many appreciate the seamless integration with other software, which enhances their survey experience.
- According to verified reviews, zenloop receives high praise for its quality of support, with users noting that the assistance provided is responsive and effective. This level of support is a significant advantage for businesses looking to implement feedback systems quickly.
- G2 reviewers highlight that SurveyMonkey's ease of access and user-friendly design contribute to a satisfying survey submission experience. Users enjoy the joy of submitting feedback and find the AI features beneficial for deeper analysis.
- Users report that while zenloop is particularly effective for mid-market businesses, its limited number of reviews compared to SurveyMonkey may indicate a less established presence in the market. Nonetheless, users appreciate the actionable insights gained from customer feedback, which helps in making informed service improvements.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
zenloop
No pricing availableFree Trial
SurveyMonkey
Free Trial is available
zenloop
No trial information availableRatings
Meets Requirements
9.0
20,570
8.8
7
Ease of Use
9.2
20,688
9.5
7
Ease of Setup
9.0
8,023
9.3
5
Ease of Admin
8.9
7,613
Not enough data
Quality of Support
8.6
14,596
9.8
7
Has the product been a good partner in doing business?
8.8
6,662
Not enough data
Product Direction (% positive)
7.7
20,132
10.0
6
Features by Category
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Experience Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Not enough data
Feedback Analysis
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
147
Not enough data
9.0
161
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
83
Not enough data
Survey Management
9.0
1442
Not enough data
8.9
1427
Not enough data
8.6
1354
Not enough data
8.8
1398
Not enough data
Survey Customization
8.5
1160
Not enough data
8.2
1198
Not enough data
8.1
1076
Not enough data
8.1
907
Not enough data
Survey Insights
8.6
1367
Not enough data
8.0
937
Not enough data
8.5
1259
Not enough data
8.4
1136
Not enough data
Agentic AI - Survey
7.6
148
Not enough data
7.7
148
Not enough data
8.0
151
Not enough data
Customization
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and zenloop are categorized as Survey
Unique Categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
zenloop is categorized as Experience Management
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
zenloop
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
22.2%
Apparel & Fashion
22.2%
Sporting Goods
11.1%
Media Production
11.1%
Furniture
11.1%
Other
22.2%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
What is zenloop used for?
1 Comment
HW
zenloop helps to create easy AI-powered customer surveys for satisfaction measurement, NPS and beyond. Our CXM platform delivers actionable insights towards...Read more
zenloop has no more discussions with answers
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