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Compare SurveyMonkey and Zappi 
Featured Products
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Enterprise (46.2% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
SurveyMonkey
Star Rating
(23,396)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansZappi
Star Rating
(15)4.6 out of 5
Market Segments
Enterprise (46.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about ZappiSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user-friendliness, with many users highlighting how easy it is to create, update, and analyze surveys. The platform's straightforward process and variety of templates make it a go-to choice for those needing efficient survey solutions.
- Users say Zappi stands out for its quick implementation and intuitive design, allowing users to launch tests globally in real time. The platform's self-serve model and ease of activation are frequently praised, making it a convenient option for regular use.
- Reviewers mention that SurveyMonkey's extensive distribution options, including email and codes, enhance its usability for teams. This flexibility is a significant advantage for users looking to gather feedback from diverse sources.
- According to verified reviews, Zappi's support model is generally well-received, with users appreciating the connection with the support team. This aspect is crucial for users who value responsive assistance during their testing processes.
- G2 reviewers highlight that while SurveyMonkey has a higher overall satisfaction score, Zappi's users rate its product direction positively, indicating a strong alignment with user needs and future enhancements.
- Users report that despite Zappi's strengths, SurveyMonkey's larger user base and higher total number of reviews suggest a more established presence in the market, which can be reassuring for potential buyers looking for a reliable solution.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Zappi
No pricing availableFree Trial
SurveyMonkey
Free Trial is available
Zappi
Free Trial is available
Ratings
Meets Requirements
9.0
20,559
8.8
13
Ease of Use
9.2
20,675
9.0
13
Ease of Setup
9.0
8,011
Not enough data
Ease of Admin
8.9
7,612
Not enough data
Quality of Support
8.6
14,587
8.7
13
Has the product been a good partner in doing business?
8.8
6,661
Not enough data
Product Direction (% positive)
7.7
20,120
9.1
13
Features by Category
Data collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segment Trending
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Not enough data
Feedback Analysis
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
83
Not enough data
Survey Management
9.0
1435
Feature Not Available
8.9
1424
Not enough data
8.6
1352
Not enough data
8.8
1397
Not enough data
Survey Customization
8.5
1160
Not enough data
8.2
1197
Not enough data
8.1
1076
Not enough data
8.1
907
Not enough data
Survey Insights
8.6
1364
Not enough data
8.0
936
Not enough data
8.5
1258
Not enough data
8.4
1136
Not enough data
Agentic AI - Survey
7.6
148
Not enough data
7.7
147
Not enough data
8.0
151
Not enough data
Customization
8.6
209
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
227
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Not enough data
Brand Signals
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Zappi are categorized as Survey
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zappi
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Food & Beverages
15.4%
Computer Software
15.4%
Telecommunications
7.7%
Retail
7.7%
Restaurants
7.7%
Other
46.2%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Zappi has no discussions with answers
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