# SurveyMonkey vs Wufoo Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user experience, with many praising its intuitive interface that makes creating and completing surveys a breeze. Users highlight that the entire process feels fast and efficient, making it their preferred choice for data collection.
- **Users say** Wufoo offers strong integration capabilities, particularly with tools like Zapier, which allows for automated data entry. This feature is particularly beneficial for users looking to streamline their workflows and connect with other applications seamlessly.
- **Reviewers mention** that SurveyMonkey's robust reporting and analytics features stand out, with users appreciating how easy it is to track results and export data for analysis. This capability is a significant advantage for those who need to derive insights from their surveys quickly.
- **According to verified reviews** , Wufoo shines in its ease of use, with many users noting that they can quickly create polished forms thanks to its user-friendly interface. This makes it a solid option for those who prioritize simplicity in form creation.
- **G2 reviewers highlight** that SurveyMonkey has a much larger user base and more recent reviews, indicating a higher level of satisfaction and ongoing support. This extensive feedback suggests that users feel confident in the platform's reliability and effectiveness.
- **Users report** that while Wufoo has a free entry-level option, it may not offer the same depth of features as SurveyMonkey, which, despite its cost, provides a more comprehensive suite for serious data collection and analysis needs.



| | SurveyMonkey | Wufoo | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 23,538 | 296 | 
| **Largest Market Segment** | Small-Business (36.5% of reviews) | Small-Business (52.6% of reviews) | 
| **Entry Level Price** | Contact Us | FREE | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

### Wufoo

Pros:
- Automation (1 reviews)
- Automations (1 reviews)

Cons:
- Reliability Issues (1 reviews)
- Submission Limitations (1 reviews)

---
## Ratings Comparison
| Rating | SurveyMonkey | Wufoo | 
|---|---|---|
  | **Meets Requirements** | 9.0 (20665 reviews) | 8.5 (263 reviews) | 
  | **Ease of Use** | 9.2 (20783 reviews) | 8.8 (264 reviews) | 
  | **Ease of Setup** | 9.0 (8119 reviews) | 8.9 (120 reviews) | 
  | **Ease of Admin** | 8.9 (7621 reviews) | 8.7 (120 reviews) | 
  | **Quality of Support** | 8.6 (14659 reviews) | 8.1 (172 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6671 reviews) | 8.8 (99 reviews) | 
  | **Product Direction (% positive)** | 7.7 (20207 reviews) | 6.9 (255 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### Wufoo

#### Entry-Level Pricing

Plan: FREE

Price: FREE

Key Features:
-  5 Forms 
-  100 Entries 
-  10 Fields 

[Browse all 4 editions](https://www.g2.com/products/wufoo/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 7.9/10 | 192 |
| **Wufoo** | N/A | N/A |

#### Feedback Management

| Feature | SurveyMonkey | Wufoo | 
|---|---|---|
| **Tagging** | 7.8 (149 reviews) | Not enough data | 
| **Segmentation** | 8.1 (147 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.1 (158 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | SurveyMonkey | Wufoo | 
|---|---|---|
| **Thematic Analysis** | 8.1 (144 reviews) | Not enough data | 
| **Sentiment Analysis** | 7.9 (144 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 7.6 (138 reviews) | Not enough data | 

#### Feedback Sources

| Feature | SurveyMonkey | Wufoo | 
|---|---|---|
| **Online Reviews** | 8.1 (146 reviews) | Not enough data | 
| **Surveys** | 9.1 (168 reviews) | Not enough data | 
| **Social Media** | 7.8 (138 reviews) | Not enough data | 
| **Customer Service Channels** | 7.7 (136 reviews) | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | Wufoo | 
|---|---|---|
| **AI Text Generation** | 7.4 (130 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (81 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1697 |
| **Wufoo** | 7.9/10 | 11 |

#### Survey Management

| Feature | SurveyMonkey | Wufoo | 
|---|---|---|
| **Survey Builder** | 9.0 (1498 reviews) | 8.8 (10 reviews) | 
| **Question Types** | 8.9 (1440 reviews) | 8.5 (11 reviews) | 
| **Templates** | 8.6 (1356 reviews) | 8.0 (9 reviews) | 
| **Survey Distribution** | 8.9 (1417 reviews) | 8.3 (10 reviews) | 

#### Survey Customization

| Feature | SurveyMonkey | Wufoo | 
|---|---|---|
| **Branching/Skip Logic** | 8.4 (1168 reviews) | 8.3 (10 reviews) | 
| **Branding** | 8.2 (1205 reviews) | 6.1 (11 reviews) | 
| **Multimedia Support** | 8.1 (1073 reviews) | 7.0 (9 reviews) | 
| **Multilingual Surveys** | 8.1 (905 reviews) | 7.1 (8 reviews) | 

#### Survey Insights

| Feature | SurveyMonkey | Wufoo | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1411 reviews) | 7.6 (11 reviews) | 
| **BI Tools Integration** | 8.0 (945 reviews) | 8.5 (8 reviews) | 
| **Data Exporting** | 8.5 (1265 reviews) | 8.6 (11 reviews) | 
| **Permissions** | 8.4 (1138 reviews) | 7.7 (11 reviews) | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | Wufoo | 
|---|---|---|
| **Adaptive Learning** | 7.6 (147 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (151 reviews) | Not enough data | 
| **Decision Making** | 8.0 (151 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 245 |
| **Wufoo** | 8.2/10 | 10 |

#### Customization

| Feature | SurveyMonkey | Wufoo | 
|---|---|---|
| **Custom Fields** | 8.6 (209 reviews) | 8.8 (8 reviews) | 
| **Conditional Logic** | 8.3 (194 reviews) | 6.9 (6 reviews) | 
| **Multi-page Forms** | 8.7 (214 reviews) | 7.7 (8 reviews) | 
| **Design** | 8.6 (227 reviews) | 7.4 (9 reviews) | 

#### Additional Functionality

| Feature | SurveyMonkey | Wufoo | 
|---|---|---|
| **Embedded Forms** | 8.3 (173 reviews) | 9.6 (9 reviews) | 
| **Offline Capability** | 7.6 (151 reviews) | 9.2 (6 reviews) | 
| **Notifications** | 8.3 (197 reviews) | 9.3 (9 reviews) | 
| **Payments** | 7.8 (150 reviews) | 8.3 (8 reviews) | 
| **Mobile Forms** | 8.5 (205 reviews) | 6.7 (6 reviews) | 

---
## Categories
**Shared Categories (2):** [Survey Software](https://www.g2.com/categories/survey), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to SurveyMonkey (1):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | Wufoo | 
|---|---|---|
| **Small-Business** | 36.5% | 52.6% | 
| **Mid-Market** | 34.1% | 33.7% | 
| **Enterprise** | 29.4% | 13.7% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.1%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### Wufoo

- **Non-Profit Organization Management:** 10.9%
- **Higher Education:** 6.8%
- **Marketing and Advertising:** 5.5%
- **Internet:** 5.5%
- **Religious Institutions:** 4.8%
- **Education Management:** 4.1%
- **Computer Software:** 3.8%
- **Events Services:** 3.8%
- **Information Technology and Services:** 2.7%
- **Insurance:** 2.4%
- **Other:** 49.8%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2061 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5134 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (993 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (469 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)

### Alternatives to Wufoo

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5134 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (993 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (469 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3015 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2061 reviews)
- [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) — 4.6/5 stars (118 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (969 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### Wufoo

- Title: [When it comes to the monthly reset limits, Is there a way for the monthly entry limits to reset on their own?](https://www.g2.com/discussions/when-it-comes-to-the-monthly-reset-limits-is-there-a-way-for-the-monthly-entry-limits-to-reset-on-their-own) — 2 comments, 1 upvote
  > **Top comment:** "Only of you have a paid subscription.  Of your using the free model, you have to manually reset it"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-wufoo)