Introducing G2.ai, the future of software buying.Try now
Compare SurveyMonkey and WPForms 
Featured Products
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Survio
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Alchemer Survey
Visit Website
Sponsored
You’re seeing this ad based on the product’s relevance to this page. Sponsored content does not receive preferential treatment in any of G2’s ratings.
Quizell
Visit Website
At a Glance
Market Segments
Small-Business (36.3% of reviews)
Small-Business (90.1% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
SurveyMonkey
Star Rating
(23,254)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansWPForms
Star Rating
(957)4.7 out of 5
Market Segments
Small-Business (90.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WPFormsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its "Survey Builder" feature, with a score of 9.0, making it easy to create surveys quickly. In contrast, WPForms also offers a strong survey builder but shines with a higher score of 9.5, indicating a more user-friendly experience.
- Reviewers mention that WPForms provides superior "Customization" options, particularly with "Custom Fields" (9.2) and "Conditional Logic" (9.1), allowing for more tailored forms. SurveyMonkey, while competent, scores lower in these areas, with 8.8 and 8.5 respectively, suggesting less flexibility in form design.
- G2 users highlight the "Quality of Support" as a significant advantage for WPForms, scoring 9.3 compared to SurveyMonkey's 8.6. This indicates that users find WPForms more responsive and helpful when issues arise.
- Users on G2 report that WPForms has a better "Mobile Forms" experience, scoring 9.1, which is crucial for users needing to collect data on-the-go. SurveyMonkey, while functional, scores lower at 8.8, suggesting a less optimized mobile experience.
- Reviewers mention that SurveyMonkey's "Survey Distribution" feature is robust, scoring 8.8, which is beneficial for reaching a wider audience. However, WPForms outperforms in "Embedded Forms" with a score of 9.3, making it easier to integrate forms directly into websites.
- Users say that WPForms offers better "Notifications" functionality, scoring 9.0, which helps users stay updated on form submissions. SurveyMonkey's score of 8.4 indicates that while it has notification capabilities, they may not be as comprehensive or user-friendly.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
WPForms
No pricing availableFree Trial
SurveyMonkey
Free Trial is available
WPForms
No trial information availableRatings
Meets Requirements
9.0
20,440
9.2
629
Ease of Use
9.2
20,552
9.5
642
Ease of Setup
9.0
7,891
9.6
546
Ease of Admin
8.9
7,582
9.5
534
Quality of Support
8.6
14,489
9.3
538
Has the product been a good partner in doing business?
8.8
6,631
9.5
505
Product Direction (% positive)
7.7
20,003
8.8
588
Features by Category
Feedback Management
7.7
144
Not enough data
8.0
142
Not enough data
8.1
143
Not enough data
Feedback Analysis
8.1
140
Not enough data
7.9
139
Not enough data
7.6
135
Not enough data
Feedback Sources
8.1
141
Not enough data
8.9
141
Not enough data
7.7
137
Not enough data
7.7
136
Not enough data
Generative AI
7.3
130
Not enough data
7.6
84
Not enough data
Survey Management
9.0
1357
Not enough data
8.9
1388
Not enough data
8.6
1311
Not enough data
8.8
1352
Not enough data
Survey Customization
8.5
1139
Not enough data
8.2
1173
Not enough data
8.1
1066
Not enough data
8.1
892
Not enough data
Survey Insights
8.6
1299
Not enough data
8.0
923
Not enough data
8.5
1236
Not enough data
8.4
1126
Not enough data
Agentic AI - Survey
7.6
143
Not enough data
7.7
142
Not enough data
8.0
143
Not enough data
Customization
8.6
204
9.1
199
8.3
188
9.1
187
8.7
209
9.2
171
8.6
216
8.5
202
Additional Functionality
8.3
170
9.2
190
7.7
149
7.9
138
8.3
193
9.0
198
7.8
149
8.8
132
8.6
198
9.1
178
Categories
Categories
Shared Categories
SurveyMonkey and WPForms are categorized as Online Form Builder
Unique Categories
SurveyMonkey is categorized as Survey and Feedback Analytics
WPForms has no unique categories
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WPForms
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Marketing and Advertising
14.0%
Non-Profit Organization Management
6.5%
Information Technology and Services
5.4%
Design
4.8%
Health, Wellness and Fitness
4.0%
Other
65.3%
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
What is WPForms used for?
1 Comment
JS
It is a plugin used for building surveys, contact forms, polls, etc. Read more
WPForms has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
