Compare SurveyMonkey and WPForms

At a Glance
SurveyMonkey
SurveyMonkey
Star Rating
(23,436)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plans
WPForms
WPForms
Star Rating
(966)4.7 out of 5
Market Segments
Small-Business (89.8% of reviews)
Information
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WPForms
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that SurveyMonkey excels in customization and ease of use, with users highlighting its ability to provide a comprehensive platform where "everything is available on a single platform" and no training is required to create surveys.
  • Users say WPForms stands out for its intuitive drag-and-drop builder, making it accessible even for those with no coding experience. Reviewers appreciate the "smooth integration with reliable spam proofing," which enhances the overall user experience.
  • According to verified reviews, SurveyMonkey's implementation process is praised for its quick setup, with users noting that it is easy to gather information from multiple people through surveys, which is crucial for efficient data collection.
  • Reviewers mention that WPForms has proven to be a reliable asset for managing forms across multiple sites, with users emphasizing its consistency and solid performance over time, making it a trusted choice for high-volume form management.
  • G2 reviewers highlight that while SurveyMonkey has a higher overall satisfaction score, WPForms receives slightly better ratings for support quality, with users noting that it has been a "good partner in doing business," reflecting a strong commitment to customer service.
  • Users report that both platforms offer valuable features, but WPForms shines in areas like conditional logic and mobile forms, with reviewers appreciating its "many features" that cater specifically to WordPress users, enhancing functionality and user engagement.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
Browse all 4 pricing plans
WPForms
No pricing available
Free Trial
SurveyMonkey
Free Trial is available
WPForms
No trial information available
Ratings
Meets Requirements
9.0
20,581
9.2
638
Ease of Use
9.2
20,699
9.5
651
Ease of Setup
9.0
8,034
9.6
555
Ease of Admin
8.9
7,613
9.5
540
Quality of Support
8.6
14,604
9.3
546
Has the product been a good partner in doing business?
8.8
6,662
9.5
510
Product Direction (% positive)
7.7
20,140
8.8
597
Features by Category
7.9
180
Not enough data
Feedback Management
7.7
148
Not enough data
8.1
146
Not enough data
8.1
153
Not enough data
Feedback Analysis
8.1
145
Not enough data
7.9
145
Not enough data
7.6
139
Not enough data
Feedback Sources
8.1
147
Not enough data
9.0
164
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
83
Not enough data
8.3
1,606
Not enough data
Survey Management
9.0
1450
Not enough data
8.9
1432
Not enough data
8.6
1356
Not enough data
8.9
1400
Not enough data
Survey Customization
8.5
1162
Not enough data
8.2
1199
Not enough data
8.1
1077
Not enough data
8.1
908
Not enough data
Survey Insights
8.6
1374
Not enough data
8.0
942
Not enough data
8.5
1261
Not enough data
8.4
1138
Not enough data
Agentic AI - Survey
7.6
150
Not enough data
7.6
151
Not enough data
8.0
153
Not enough data
8.3
242
8.9
225
Customization
8.6
210
9.1
204
8.3
195
9.1
191
8.7
215
9.2
174
8.6
228
8.5
205
Additional Functionality
8.3
174
9.3
194
7.6
152
7.9
139
8.3
196
9.0
201
7.8
151
8.8
134
8.5
204
9.1
180
Categories
Categories
Shared Categories
SurveyMonkey
SurveyMonkey
WPForms
WPForms
SurveyMonkey and WPForms are categorized as Online Form Builder
Unique Categories
SurveyMonkey
SurveyMonkey is categorized as Survey and Feedback Analytics
WPForms
WPForms has no unique categories
Reviews
Reviewers' Company Size
SurveyMonkey
SurveyMonkey
Small-Business(50 or fewer emp.)
36.4%
Mid-Market(51-1000 emp.)
34.2%
Enterprise(> 1000 emp.)
29.5%
WPForms
WPForms
Small-Business(50 or fewer emp.)
89.8%
Mid-Market(51-1000 emp.)
9.2%
Enterprise(> 1000 emp.)
1.0%
Reviewers' Industry
SurveyMonkey
SurveyMonkey
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
WPForms
WPForms
Marketing and Advertising
14.3%
Non-Profit Organization Management
6.4%
Information Technology and Services
5.4%
Design
4.7%
Health, Wellness and Fitness
3.9%
Other
65.2%
Alternatives
SurveyMonkey
SurveyMonkey Alternatives
SurveySparrow
SurveySparrow
Add SurveySparrow
Jotform
Jotform
Add Jotform
Typeform
Typeform
Add Typeform
Alchemer Survey
Alchemer Survey
Add Alchemer Survey
WPForms
WPForms Alternatives
Jotform
Jotform
Add Jotform
Typeform
Typeform
Add Typeform
Gravity Forms
Gravity Forms
Add Gravity Forms
Microsoft Forms
Microsoft Forms
Add Microsoft Forms
Discussions
SurveyMonkey
SurveyMonkey Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish, We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
Dan S.
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
WPForms
WPForms Discussions
What is WPForms used for?
1 Comment
JS
It is a plugin used for building surveys, contact forms, polls, etc. Read more
Monty the Mongoose crying
WPForms has no more discussions with answers