# SurveyMonkey, Typeform vs Jotform Comparison

| | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 23,533 | 992 | 5,113 | 
| **Largest Market Segment** | Small-Business (36.5% of reviews) | Small-Business (64.8% of reviews) | Small-Business (73.7% of reviews) | 
| **Entry Level Price** | Contact Us | Free Per Month | Free | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

### Typeform

Pros:
- Ease of Use (138 reviews)
- Intuitive (87 reviews)

Cons:
- Expensive (47 reviews)
- Limited Customization (21 reviews)

### Jotform

Pros:
- Ease of Use (1139 reviews)
- Simple (740 reviews)

Cons:
- Expensive (287 reviews)
- Missing Features (250 reviews)

---
## Ratings Comparison
| Rating | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
  | **Meets Requirements** | 9.0 (20660 reviews) | 8.9 (815 reviews) | 9.1 (3894 reviews) | 
  | **Ease of Use** | 9.2 (20778 reviews) | 9.3 (827 reviews) | 9.2 (3976 reviews) | 
  | **Ease of Setup** | 9.0 (8114 reviews) | 9.1 (542 reviews) | 9.1 (3087 reviews) | 
  | **Ease of Admin** | 8.9 (7620 reviews) | 9.0 (434 reviews) | 9.1 (2664 reviews) | 
  | **Quality of Support** | 8.6 (14655 reviews) | 8.4 (592 reviews) | 8.8 (3069 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6670 reviews) | 8.8 (414 reviews) | 9.1 (2540 reviews) | 
  | **Product Direction (% positive)** | 7.7 (20204 reviews) | 8.6 (778 reviews) | 9.3 (3872 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### Typeform

#### Entry-Level Pricing

Plan: FREE

Price: Free Per Month

Description: Discover the possibilities of conversational forms

Key Features:
- 10 responses/month
- 1 user
- Unlimited typeforms

[Browse all 3 editions](https://www.g2.com/products/typeform/pricing)

#### Free Trial

Yes

### Jotform

#### Entry-Level Pricing

Plan: FREE

Price: Free

Description: Use Jotform absolutely free

Key Features:
- 100 Monthly Submissions
- SSL Secure Submissions
- Receive 10 Payments

[Browse all 5 editions](https://www.g2.com/products/jotform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Event Registration & Ticketing

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |
| **Jotform** | 8.0/10 | 856 |

#### Registration

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Event creation** | Not enough data | Not enough data | 9.0 (756 reviews) | 
| **User registration process** | Not enough data | Not enough data | 9.2 (775 reviews) | 
| **Payment processing** | Not enough data | Not enough data | 8.0 (652 reviews) | 
| **Mobile check-in** | Not enough data | Not enough data | 7.9 (623 reviews) | 
| **On-site tickets and registration** | Not enough data | Not enough data | 8.2 (627 reviews) | 

#### Generative AI

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.4 (401 reviews) | 

#### Marketing and Communications

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Event website creation** | Not enough data | Not enough data | 7.8 (591 reviews) | 
| **Email automation** | Not enough data | Not enough data | 8.5 (679 reviews) | 
| **Email customization** | Not enough data | Not enough data | 8.3 (667 reviews) | 
| **Contact list management** | Not enough data | Not enough data | 8.3 (622 reviews) | 
| **Social media promotion** | Not enough data | Not enough data | 7.5 (572 reviews) | 
| **Lead generation and retrieval** | Not enough data | Not enough data | 7.8 (574 reviews) | 

#### Agentic AI - Event Registration & Ticketing

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.1 (79 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.3 (79 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 7.3 (81 reviews) | 

### Lead Generation

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Lead Generation

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Lead Builder** | Not enough data | Not enough data | Not enough data | 
| **CRM Integration** | Not enough data | Not enough data | Not enough data | 
| **Marketing Automation Integration** | Not enough data | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | Not enough data | 
| **Data Import & Export Tools** | Not enough data | Not enough data | Not enough data | 

### Lead Capture

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | 8.7/10 | 134 |
| **Jotform** | 8.5/10 | 95 |

#### Lead Monitoring

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Features** | Not enough data | 8.6 (127 reviews) | 8.5 (62 reviews) | 
| **Performance** | Not enough data | 8.7 (123 reviews) | 8.7 (61 reviews) | 
| **Identification** | Not enough data | Feature Not Available | 8.0 (59 reviews) | 

#### Agentic AI - Lead Capture

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Cross-system Integration** | Not enough data | Feature Not Available | 7.9 (53 reviews) | 
| **Proactive Assistance** | Not enough data | Feature Not Available | 7.7 (50 reviews) | 

#### Data Capture

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Mobile** | Not enough data | 8.7 (124 reviews) | 8.4 (59 reviews) | 
| **Websites** | Not enough data | 8.9 (121 reviews) | 8.7 (65 reviews) | 
| **Social Media** | Not enough data | 8.4 (111 reviews) | 7.7 (59 reviews) | 
| **Data** | Not enough data | 8.8 (116 reviews) | 8.5 (62 reviews) | 

#### Analytics

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Export/Import** | Not enough data | 8.7 (115 reviews) | 8.7 (62 reviews) | 
| **Reporting** | Not enough data | 8.4 (116 reviews) | 8.5 (64 reviews) | 

#### Customization

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Forms** | Not enough data | 9.3 (121 reviews) | 9.2 (74 reviews) | 
| **Personalization** | Not enough data | 9.1 (120 reviews) | 9.0 (63 reviews) | 
| **Templates** | Not enough data | 8.6 (115 reviews) | 8.8 (68 reviews) | 
| **Integration** | Not enough data | 8.7 (117 reviews) | 8.8 (64 reviews) | 

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 7.9/10 | 191 |
| **Typeform** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Feedback Management

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Tagging** | 7.8 (150 reviews) | Not enough data | Not enough data | 
| **Segmentation** | 8.1 (146 reviews) | Not enough data | Not enough data | 
| **Custom Reports and Dashboards** | 8.1 (158 reviews) | Not enough data | Not enough data | 

#### Feedback Analysis

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Thematic Analysis** | 8.2 (145 reviews) | Not enough data | Not enough data | 
| **Sentiment Analysis** | 7.9 (145 reviews) | Not enough data | Not enough data | 
| **NPS/CSAT Scoring** | 7.6 (139 reviews) | Not enough data | Not enough data | 

#### Feedback Sources

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Online Reviews** | 8.1 (147 reviews) | Not enough data | Not enough data | 
| **Surveys** | 9.1 (169 reviews) | Not enough data | Not enough data | 
| **Social Media** | 7.8 (139 reviews) | Not enough data | Not enough data | 
| **Customer Service Channels** | 7.7 (137 reviews) | Not enough data | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **AI Text Generation** | 7.4 (131 reviews) | Not enough data | Not enough data | 
| **AI Text Summarization** | 7.6 (82 reviews) | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1692 |
| **Typeform** | 8.5/10 | 284 |
| **Jotform** | 8.4/10 | 1313 |

#### Survey Management

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Survey Builder** | 9.0 (1498 reviews) | 9.0 (269 reviews) | 9.3 (1179 reviews) | 
| **Question Types** | 8.9 (1441 reviews) | 9.2 (268 reviews) | 9.3 (1199 reviews) | 
| **Templates** | 8.6 (1357 reviews) | 8.5 (254 reviews) | 8.8 (1139 reviews) | 
| **Survey Distribution** | 8.9 (1415 reviews) | 8.7 (252 reviews) | 9.0 (1092 reviews) | 

#### Survey Customization

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Branching/Skip Logic** | 8.4 (1168 reviews) | 8.7 (258 reviews) | 8.6 (1016 reviews) | 
| **Branding** | 8.2 (1204 reviews) | 8.5 (250 reviews) | 8.6 (1063 reviews) | 
| **Multimedia Support** | 8.1 (1074 reviews) | 8.4 (231 reviews) | 8.3 (948 reviews) | 
| **Multilingual Surveys** | 8.1 (905 reviews) | 7.9 (198 reviews) | 8.0 (853 reviews) | 

#### Survey Insights

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Reporting & Analytics** | 8.6 (1409 reviews) | 8.4 (253 reviews) | 8.6 (1094 reviews) | 
| **BI Tools Integration** | 8.0 (946 reviews) | 7.9 (190 reviews) | 7.9 (842 reviews) | 
| **Data Exporting** | 8.5 (1265 reviews) | 8.8 (239 reviews) | 8.8 (1093 reviews) | 
| **Permissions** | 8.4 (1139 reviews) | 8.7 (219 reviews) | 8.5 (1020 reviews) | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Adaptive Learning** | 7.6 (147 reviews) | Feature Not Available | 7.6 (128 reviews) | 
| **Proactive Assistance** | 7.7 (151 reviews) | Feature Not Available | 7.6 (125 reviews) | 
| **Decision Making** | 8.0 (151 reviews) | Feature Not Available | 7.7 (128 reviews) | 

### Online Appointment Scheduling

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |
| **Jotform** | 7.9/10 | 60 |

#### Notifications

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Confirmations & Reminders** | Not enough data | Not enough data | 8.7 (47 reviews) | 
| **Appointment Follow-Up** | Not enough data | Not enough data | 8.5 (47 reviews) | 
| **Scheduling Notifications** | Not enough data | Not enough data | 8.6 (45 reviews) | 

#### Settings

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Time Zone Detection** | Not enough data | Not enough data | 8.3 (46 reviews) | 
| **Availability Settings** | Not enough data | Not enough data | 8.6 (46 reviews) | 
| **Blocked Time Settings** | Not enough data | Not enough data | 8.3 (46 reviews) | 

#### Personalization

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Branding** | Not enough data | Not enough data | 9.0 (46 reviews) | 
| **Links** | Not enough data | Not enough data | 8.9 (40 reviews) | 

#### Integrations

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Multi- Calendar Integration** | Not enough data | Not enough data | 7.5 (41 reviews) | 
| **Website Integration** | Not enough data | Not enough data | 8.8 (45 reviews) | 
| **Payment Acceptance** | Not enough data | Not enough data | 8.1 (42 reviews) | 
| **Video Conferencing** | Not enough data | Not enough data | 7.2 (41 reviews) | 
| **Communication** | Not enough data | Not enough data | 7.5 (40 reviews) | 

#### Generative AI

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 7.7 (36 reviews) | 
| **AI Text Summarization** | Not enough data | Not enough data | 7.3 (37 reviews) | 
| **AI Text-to-Image** | Not enough data | Not enough data | 7.0 (36 reviews) | 
| **AI Text-to-Speech** | Not enough data | Not enough data | 7.1 (36 reviews) | 
| **AI Image-to-Text** | Not enough data | Not enough data | 6.8 (36 reviews) | 

#### Agentic AI - Online Appointment Scheduling

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 7.3 (37 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 7.5 (36 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.7 (38 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 246 |
| **Typeform** | 8.6/10 | 241 |
| **Jotform** | 8.6/10 | 2657 |

#### Customization

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Custom Fields** | 8.6 (210 reviews) | 8.6 (194 reviews) | 9.0 (2215 reviews) | 
| **Conditional Logic** | 8.3 (195 reviews) | 8.9 (205 reviews) | 8.8 (2055 reviews) | 
| **Multi-page Forms** | 8.7 (215 reviews) | 9.0 (199 reviews) | 9.0 (2037 reviews) | 
| **Design** | 8.6 (228 reviews) | 9.0 (221 reviews) | 8.7 (2249 reviews) | 

#### Additional Functionality

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Embedded Forms** | 8.3 (174 reviews) | 8.8 (183 reviews) | 8.8 (1972 reviews) | 
| **Offline Capability** | 7.6 (152 reviews) | Feature Not Available | 7.7 (1697 reviews) | 
| **Notifications** | 8.3 (198 reviews) | 8.4 (176 reviews) | 8.9 (2079 reviews) | 
| **Payments** | 7.8 (151 reviews) | 7.6 (155 reviews) | 8.0 (1726 reviews) | 
| **Mobile Forms** | 8.5 (206 reviews) | 8.6 (177 reviews) | 8.9 (2033 reviews) | 

### 360 Feedback Software

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |
| **Jotform** | 8.9/10 | 237 |

#### Performance reviews

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **customizable forms** | Not enough data | Not enough data | 9.2 (227 reviews) | 
| **360 reviews** | Not enough data | Not enough data | 8.8 (207 reviews) | 

#### Feedback

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **requesting feedback** | Not enough data | Not enough data | 9.0 (212 reviews) | 
| **continuous feedback** | Not enough data | Not enough data | 8.7 (198 reviews) | 

#### Data

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Dashboard and Reporting** | Not enough data | Not enough data | 8.9 (210 reviews) | 
| **Historical Analysis** | Not enough data | Not enough data | 8.6 (198 reviews) | 

### Field Service Management

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |
| **Jotform** | 7.3/10 | 189 |

#### Generative AI

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 7.4 (98 reviews) | 
| **AI Image-to-Text** | Not enough data | Not enough data | 6.9 (96 reviews) | 

#### Before the Job

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Calendar** | Not enough data | Not enough data | 7.1 (152 reviews) | 
| **Dispatch** | Not enough data | Not enough data | 7.2 (143 reviews) | 
| **Roles** | Not enough data | Not enough data | 7.5 (151 reviews) | 
| **Booking** | Not enough data | Not enough data | 7.3 (150 reviews) | 

#### On the Job

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Location** | Not enough data | Not enough data | 7.3 (147 reviews) | 
| **Employee Communication** | Not enough data | Not enough data | 7.9 (162 reviews) | 
| **Behavior Monitoring** | Not enough data | Not enough data | 7.3 (146 reviews) | 
| **Client Notifications** | Not enough data | Not enough data | 7.8 (155 reviews) | 
| **Field Sales** | Not enough data | Not enough data | 7.4 (144 reviews) | 

#### After the Job

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Reports** | Not enough data | Not enough data | 8.4 (168 reviews) | 
| **Analytics** | Not enough data | Not enough data | 8.1 (165 reviews) | 
| **Invoicing** | Not enough data | Not enough data | 7.0 (144 reviews) | 
| **CRM Integrations** | Not enough data | Not enough data | 7.3 (143 reviews) | 

#### Agentic AI - Field Service Management

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.4 (25 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.4 (25 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.5 (25 reviews) | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |
| **Jotform** | N/A | N/A |

#### Generative AI

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | Not enough data | 

### Salesforce AppExchange Apps

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |
| **Jotform** | 6.7/10 | 7 |

#### Agentic AI - Salesforce AppExchange Apps

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 6.9 (6 reviews) | 
| **Multi-step Planning** | Not enough data | Not enough data | 6.7 (6 reviews) | 
| **Cross-system Integration** | Not enough data | Not enough data | 6.4 (6 reviews) | 
| **Adaptive Learning** | Not enough data | Not enough data | 6.9 (6 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 6.4 (6 reviews) | 
| **Proactive Assistance** | Not enough data | Not enough data | 6.4 (6 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 6.9 (6 reviews) | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |
| **Jotform** | 7.8/10 | 983 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 7.6 (28 reviews) | 
| **Natural Language Interaction** | Not enough data | Not enough data | 7.4 (28 reviews) | 
| **Decision Making** | Not enough data | Not enough data | 7.4 (28 reviews) | 

#### Sourcing

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Candidate Search** | Not enough data | Not enough data | 7.5 (212 reviews) | 
| **Career Page Configuration** | Not enough data | Not enough data | 7.5 (202 reviews) | 
| **Social Sourcing** | Not enough data | Not enough data | 7.3 (35 reviews) | 
| **Job Posting** | Not enough data | Not enough data | 6.9 (36 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 7.0 (33 reviews) | 

#### Candidate Management - Applicant Tracking System

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Candidate Evaluations** | Not enough data | Not enough data | 8.1 (224 reviews) | 
| **Applicant Data Management** | Not enough data | Not enough data | 8.1 (35 reviews) | 
| **Hiring Processes Tracking** | Not enough data | Not enough data | 8.2 (33 reviews) | 
| **Automated Resume Parsing** | Not enough data | Not enough data | 7.4 (31 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 7.3 (31 reviews) | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 7.3 (30 reviews) | 
| **Workflow Building** | Not enough data | Not enough data | 8.3 (33 reviews) | 

#### Platform

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 8.9 (909 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | 8.1 (790 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 8.0 (752 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.6 (831 reviews) | 
| **Performance** | Not enough data | Not enough data | 9.1 (876 reviews) | 
| **Mobility** | Not enough data | Not enough data | 8.8 (828 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.7 (852 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.7 (840 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 7.2 (27 reviews) | 
| **AI Job Description** | Not enough data | Not enough data | 7.0 (26 reviews) | 
| **Chatbot** | Not enough data | Not enough data | 6.8 (27 reviews) | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | N/A | N/A |
| **Typeform** | N/A | N/A |
| **Jotform** | 8.4/10 | 982 |

#### Platform Basics

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | 8.4 (411 reviews) | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 8.6 (444 reviews) | 
| **Interoperability** | Not enough data | Not enough data | 8.3 (422 reviews) | 

#### Platform Content

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 8.5 (410 reviews) | 
| **Survey Customization** | Not enough data | Not enough data | 8.8 (448 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 8.3 (399 reviews) | 
| **Science-based templates** | Not enough data | Not enough data | 7.8 (383 reviews) | 

#### Platform Additional Functionality

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 8.0 (383 reviews) | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 8.3 (399 reviews) | 
| **Peer Recognition** | Not enough data | Not enough data | 7.9 (388 reviews) | 
| **Social Feedback Portal** | Not enough data | Not enough data | 7.9 (387 reviews) | 

#### Platform

| Feature | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Customization ** | Not enough data | Not enough data | 8.9 (909 reviews) | 
| **Integration APIs** | Not enough data | Not enough data | 8.1 (790 reviews) | 
| **Internationalization** | Not enough data | Not enough data | 8.0 (752 reviews) | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 8.6 (831 reviews) | 
| **Performance** | Not enough data | Not enough data | 9.1 (876 reviews) | 
| **Mobility** | Not enough data | Not enough data | 8.8 (828 reviews) | 
| **Reporting** | Not enough data | Not enough data | 8.7 (852 reviews) | 
| **Dashboards** | Not enough data | Not enough data | 8.7 (840 reviews) | 

---
## Categories
**Shared Categories (2):** [Survey Software](https://www.g2.com/categories/survey), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to SurveyMonkey (1):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)

**Unique to Typeform (1):** [Lead Capture Software](https://www.g2.com/categories/lead-capture)

**Unique to Jotform (8):** [360 Feedback Software](https://www.g2.com/categories/360-feedback-software), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Lead Capture Software](https://www.g2.com/categories/lead-capture), [Event Registration and Ticketing Software](https://www.g2.com/categories/event-registration-ticketing), [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps), [Field Service Management Software](https://www.g2.com/categories/field-service-management), [Online Appointment Scheduling Software](https://www.g2.com/categories/online-appointment-scheduling)


---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | Typeform | Jotform | 
|---|---|---|---|
| **Small-Business** | 36.5% | 64.8% | 73.7% | 
| **Mid-Market** | 34.1% | 28.6% | 22.2% | 
| **Enterprise** | 29.4% | 6.6% | 4.1% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.1%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### Typeform

- **Marketing and Advertising:** 11.7%
- **Information Technology and Services:** 9.3%
- **Computer Software:** 8.9%
- **Health, Wellness and Fitness:** 4.0%
- **Non-Profit Organization Management:** 3.6%
- **Internet:** 3.5%
- **Education Management:** 3.5%
- **Retail:** 2.9%
- **Financial Services:** 2.5%
- **Real Estate:** 2.2%
- **Other:** 47.9%

#### Jotform

- **Non-Profit Organization Management:** 9.5%
- **Marketing and Advertising:** 4.9%
- **Education Management:** 4.7%
- **Health, Wellness and Fitness:** 4.5%
- **Primary/Secondary Education:** 3.5%
- **Real Estate:** 3.2%
- **Hospital & Health Care:** 2.9%
- **Higher Education:** 2.8%
- **Construction:** 2.4%
- **Events Services:** 2.4%
- **Other:** 59.1%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (468 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (206 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7388 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3014 reviews)

### Alternatives to Typeform

- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (328 reviews)
- [involve.me](https://www.g2.com/products/involve-me/reviews) — 4.7/5 stars (102 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (468 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (497 reviews)
- [Paperform](https://www.g2.com/products/paperform/reviews) — 4.8/5 stars (82 reviews)

### Alternatives to Jotform

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2058 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (468 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)
- [123FormBuilder](https://www.g2.com/products/123formbuilder/reviews) — 4.5/5 stars (175 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (497 reviews)
- [Outgrow](https://www.g2.com/products/outgrow/reviews) — 4.7/5 stars (328 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (948 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3474 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### Typeform

- Title: [what is my gain?](https://www.g2.com/discussions/what-is-my-gain) — 2 comments, 1 upvote
  > **Top comment:** "more thoughtful responses, and higher completion rates"
- Title: [Can we randomize the questions based on the audience?](https://www.g2.com/discussions/51173-can-we-randomize-the-questions-based-on-the-audience) — 2 comments, 1 upvote
  > **Top comment:** "Hey Nishant,

you can use "logicJump" to let people jump to a specific question. Or you can create different Typeforms for different groups of people...."
- Title: [Have you got APIs?](https://www.g2.com/discussions/have-you-got-apis) — 2 comments, 1 upvote
  > **Top comment:** "Yes, you can see the information here: https://developer.typeform.com/"
- Title: [Is it possible to set up an integration in Typeform where only the file uploads that user provide get pulled into a google sheet not the whole entry?](https://www.g2.com/discussions/is-it-possible-to-set-up-an-integration-in-typeform-where-only-the-file-uploads-that-user-provide-get-pulled-into-a-google-sheet-not-the-whole-entry) — 2 comments
  > **Top comment:** "I would just set up a separate typeform with just the one question in addition to basic confirmation or id. You can then link people to the new form from the..."
- Title: [What is Typeform used for?](https://www.g2.com/discussions/typeform-what-is-typeform-used-for) — 1 comment
  > **Top comment:** "Typeform is used for collecting data from user's. Such as surveys / forms and Quiz. it is easy to create and instantly make it live."

### Jotform

- Title: [What is JotForm used for?](https://www.g2.com/discussions/what-is-jotform-used-for) — 10 comments
  > **Top comment:** "Hello there!
 Jotform is an online application that allows anyone to quickly create custom online forms, collect responses directly in the email, create..."
- Title: [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) — 7 comments, 1 upvote
  > **Top comment:** "As far as I can tell, Jotform is safe.  It gives me the option to delete files over a period of time that I am no longer using.  I appreciate that ability!"
- Title: [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) — 4 comments, 2 upvotes
  > **Top comment:** "Jotform can be used for a plethora of things!
From employee surveys, to required forms, or just for fun!"
- Title: [Is it possible to make surveys for Social Media using Jotform?](https://www.g2.com/discussions/is-it-possible-to-make-surveys-for-social-media-using-jotform) — 3 comments, 2 upvotes
  > **Top comment:** "Yes, it is possible and very functional, I am sure that Jotform will meet your needs."
- Title: [What is the best thing about Jotform?](https://www.g2.com/discussions/what-is-the-best-thing-about-jotform) — 1 comment, 1 upvote
  > **Top comment:** "I Would say the AI Features"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-typeform-vs-jotform)