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At a Glance
Market Segments
Small-Business (36.3% of reviews)
Mid-Market (46.7% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
SurveyMonkey
Star Rating
(23,270)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansToluna Start
Star Rating
(31)4.2 out of 5
Market Segments
Mid-Market (46.7% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Toluna StartSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its "Survey Builder" feature, providing a user-friendly interface that allows for easy creation of surveys, while Toluna Start's survey creation process is noted to be slightly more complex, which may deter some users.
- Reviewers mention that SurveyMonkey's "Survey Distribution" capabilities are robust, enabling users to easily share surveys across various platforms, whereas Toluna Start's distribution options are perceived as less versatile, limiting outreach potential.
- G2 users highlight that SurveyMonkey's "Custom Reports and Dashboards" feature is intuitive and highly customizable, allowing for tailored insights, while Toluna Start's reporting tools are seen as less flexible, which may hinder detailed analysis.
- Users on G2 indicate that Toluna Start shines in "Feedback Analysis" with its advanced "Thematic Analysis" and "Sentiment Analysis" features, providing deeper insights into responses compared to SurveyMonkey, which has lower ratings in these areas.
- Reviewers say that SurveyMonkey's "Ease of Use" is a significant advantage, with a score of 9.2, making it more accessible for small businesses, while Toluna Start, despite its strengths, has a slightly lower ease of use rating at 9.0, which could impact user experience.
- Users report that Toluna Start's "Quality of Support" is commendable, with a score of 8.8, often receiving praise for responsive customer service, while SurveyMonkey's support is rated slightly lower at 8.6, indicating a potential area for improvement.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Toluna Start
No pricing availableFree Trial
SurveyMonkey
Free Trial is available
Toluna Start
No trial information availableRatings
Meets Requirements
9.0
20,452
9.0
24
Ease of Use
9.2
20,564
9.0
24
Ease of Setup
9.0
7,903
9.2
6
Ease of Admin
8.9
7,583
9.2
6
Quality of Support
8.6
14,500
8.8
22
Has the product been a good partner in doing business?
8.8
6,632
9.2
6
Product Direction (% positive)
7.7
20,015
8.1
24
Features by Category
User Response Methods
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Participant Selection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Capabilities
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Methodology
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Data collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Segment Trending
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Market Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
7.7
146
Not enough data
8.0
143
Not enough data
8.1
144
Not enough data
Feedback Analysis
8.1
141
Not enough data
7.9
140
Not enough data
7.6
136
Not enough data
Feedback Sources
8.1
142
Not enough data
8.9
142
Not enough data
7.8
138
Not enough data
7.7
137
Not enough data
Generative AI
7.3
130
Not enough data
7.6
84
Not enough data
Survey Management
9.0
1369
Not enough data
8.9
1397
Not enough data
8.6
1317
Not enough data
8.8
1359
Not enough data
Survey Customization
8.5
1143
Not enough data
8.2
1177
Not enough data
8.1
1069
Not enough data
8.1
896
Not enough data
Survey Insights
8.6
1304
Not enough data
8.0
926
Not enough data
8.5
1239
Not enough data
8.4
1129
Not enough data
Agentic AI - Survey
7.6
144
Not enough data
7.7
143
Not enough data
7.9
144
Not enough data
Customization
8.6
205
Not enough data
8.3
189
Not enough data
8.7
210
Not enough data
8.6
217
Not enough data
Additional Functionality
8.3
171
Not enough data
7.7
150
Not enough data
8.3
194
Not enough data
7.8
149
Not enough data
8.6
199
Not enough data
Brand Signals
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Brand Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Toluna Start are categorized as Survey
Unique Categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Toluna Start is categorized as Statistical Analysis, User Research, Market Intelligence, Brand Intelligence, and Consumer Insights Platforms
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toluna Start
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Marketing and Advertising
10.0%
Market Research
10.0%
Hospital & Health Care
10.0%
Computer Software
10.0%
Higher Education
6.7%
Other
53.3%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Toluna Start has no discussions with answers
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