Introducing G2.ai, the future of software buying.Try now
Compare SurveyMonkey and ThoughtExchange 
Featured Products
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Enterprise (40.5% of reviews)
Entry-Level Pricing
Contact Us
No pricing available
SurveyMonkey
Star Rating
(23,368)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansThoughtExchange
Star Rating
(46)4.7 out of 5
Market Segments
Enterprise (40.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about ThoughtExchangeSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate features like ready-made templates and straightforward reporting tools, making it accessible even for those without IT experience.
- Users say that ThoughtExchange stands out for its focus on collaboration and inclusivity, allowing organizations to prioritize values and gather feedback effectively. Reviewers highlight its ability to facilitate consensus quickly, which is particularly beneficial for team discussions.
- According to verified reviews, SurveyMonkey's integration capabilities are a significant advantage, with users noting how well it connects with tools like MS Teams. This integration helps streamline workflows and reduces manual tasks, enhancing overall productivity.
- Reviewers mention that ThoughtExchange offers strong consulting support, which users find helpful in navigating the platform. The insights provided are often described as easy to digest, making it simpler for teams to present findings to stakeholders.
- G2 reviewers highlight that while SurveyMonkey has a higher overall satisfaction score, ThoughtExchange receives slightly better ratings for support quality and product direction. Users appreciate the responsive assistance from ThoughtExchange, which contributes to a positive experience.
- Users report that SurveyMonkey's implementation process is quick and user-friendly, with many noting the effectiveness of its onboarding features. In contrast, ThoughtExchange, while powerful, may require more time to fully leverage its capabilities, especially for new users.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
ThoughtExchange
No pricing availableFree Trial
SurveyMonkey
Free Trial is available
ThoughtExchange
No trial information availableRatings
Meets Requirements
9.0
20,539
9.1
25
Ease of Use
9.2
20,652
9.4
24
Ease of Setup
9.0
7,988
9.5
14
Ease of Admin
8.9
7,609
9.5
14
Quality of Support
8.6
14,572
9.5
23
Has the product been a good partner in doing business?
8.8
6,659
9.6
14
Product Direction (% positive)
7.7
20,102
8.9
22
Features by Category
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.0
149
Not enough data
Feedback Analysis
8.1
143
Not enough data
7.9
144
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
145
Not enough data
9.0
157
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
83
Not enough data
Audience Engagement
Not enough data
9.3
5
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Event Support
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Engagement Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Audience Response
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
9.0
1423
Feature Not Available
8.9
1417
Not enough data
8.6
1347
Not enough data
8.8
1387
Not enough data
Survey Customization
8.5
1159
Feature Not Available
8.2
1193
Not enough data
8.1
1075
Not enough data
8.1
905
Not enough data
Survey Insights
8.6
1355
Not enough data
8.0
934
Feature Not Available
8.5
1256
Not enough data
8.4
1135
Not enough data
Agentic AI - Survey
7.6
148
Not enough data
7.7
147
Not enough data
8.0
151
Not enough data
Customization
8.6
209
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
226
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.6
203
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Decision-Making
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.8
10
Not enough data
9.2
6
Platform Content
Not enough data
9.2
8
Not enough data
9.2
11
Not enough data
8.1
9
Not enough data
8.6
7
Platform Additional Functionality
Not enough data
9.4
6
Not enough data
8.1
9
Not enough data
7.4
7
Not enough data
7.9
8
Platform
Not enough data
9.6
8
Not enough data
Not enough data
Not enough data
9.7
5
Not enough data
9.6
8
Not enough data
Feature Not Available
Not enough data
9.8
7
Not enough data
9.4
8
Not enough data
9.6
8
Categories
Categories
Shared Categories
SurveyMonkey and ThoughtExchange are categorized as Survey
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ThoughtExchange
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Education Management
21.4%
Primary/Secondary Education
9.5%
Information Technology and Services
9.5%
Hospital & Health Care
7.1%
Construction
7.1%
Other
45.2%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
ThoughtExchange has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
