Link copied to clipboard # SurveyMonkey vs Suzy Comparison - What are their main differences? Share [ Export ](/compare/surveymonkey/suzy/export.csv) SurveyMonkeySuzy[+ Add Product](#) Pricing **SurveyMonkey** Free Trial **Contact Us** · SurveyMonkey Enterprise **$139.00** 1 user Per Month · Premier **$39.00** 1 user Per Month · Advantage **Free** 1 user · Basic Show more **Suzy** **Custom** Number of interviews · Suzy Live **Custom** Service hours and support · Managed Service **Custom** Number of research questions · Suzy Insights **Pricing Insights** from reviews Perceived Cost **SurveyMonkey** $$$$$ **Suzy** $$$$$ Average Discount **SurveyMonkey** 7% **Suzy** Not enough reviews yet Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **SurveyMonkey** 6 months Based on 100 responses **Suzy** 6 months Based on 100 responses Return on Investment **SurveyMonkey** 6 months Based on 100 responses **Suzy** 6 months Based on 100 responses ![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey") ![Suzy](https://images.g2crowd.com/uploads/product/hd_favicon/1cbdff917ff897a0038de2226cc7127b/suzy.svg "Suzy") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **SurveyMonkey** [ Ease of Use (376) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082395&qs=pros-and-cons#reviews)[ Ease of Creation (171) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1082655&qs=pros-and-cons#reviews)[ Expensive (116) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1080695&qs=pros-and-cons#reviews)[ Limitations (91) ](https://www.g2.com/products/surveymonkey/reviews?filters%5Bsentiment_snippet%5D=1081220&qs=pros-and-cons#reviews) **Suzy** [ Ease of Use (19) ](https://www.g2.com/products/suzy/reviews?filters%5Bsentiment_snippet%5D=1745176&qs=pros-and-cons#reviews)[ Helpful (13) ](https://www.g2.com/products/suzy/reviews?filters%5Bsentiment_snippet%5D=1745819&qs=pros-and-cons#reviews)[ Limited Customization (5) ](https://www.g2.com/products/suzy/reviews?filters%5Bsentiment_snippet%5D=1745921&qs=pros-and-cons#reviews)[ Survey Issues (5) ](https://www.g2.com/products/suzy/reviews?filters%5Bsentiment_snippet%5D=1747291&qs=pros-and-cons#reviews) Integrations **SurveyMonkey** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign ](https://www.g2.com/products/activecampaign/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_1b942147d923804649a7e758050d7600/administrate.png "Product Avatar Image") Administrate ](https://www.g2.com/products/administrate/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image") Adobe Marketo Engage ](https://www.g2.com/products/adobe-marketo-engage/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_083e9816c543715e87591bf0e68c2734/airbyte.png "Product Avatar Image") Airbyte ](https://www.g2.com/products/airbyte/reviews)[ View all ](https://www.g2.com/products/surveymonkey/integrations) **Suzy** Not enough data Screenshots **SurveyMonkey** ![SurveyMonkey screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1468809/Create.png) **Suzy** ![Suzy screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/146165/Screen-Shot-2020-09-03-at-3.35.50-PM.png) **Ratings** from reviews Meets Requirements **SurveyMonkey** **9.0** /10 Based on 21,081 responses **Suzy** **8.9** /10 Based on 100 responses Ease of Use **SurveyMonkey** **9.2** /10 Based on 21,226 responses **Suzy** **9.1** /10 Based on 101 responses Ease of Setup **SurveyMonkey** **9.0** /10 Based on 8,574 responses **Suzy** **9.2** /10 Based on 20 responses Ease of Admin **SurveyMonkey** **8.9** /10 Based on 7,912 responses **Suzy** **9.1** /10 Based on 17 responses Quality of Support **SurveyMonkey** **8.5** /10 Based on 14,914 responses **Suzy** **9.7** /10 Based on 99 responses Has the product been a good partner in doing business? **SurveyMonkey** **8.8** /10 Based on 6,940 responses **Suzy** **9.7** /10 Based on 19 responses Product Direction (% positive) **SurveyMonkey** **7.7** /10 Based on 20,541 responses **Suzy** **9.7** /10 Based on 92 responses **Features** ratings from reviews Survey **8.6** /10 Based on 1,930 responses **8.1** /10 Based on 71 responses User Research Not enough data **8.3** /10 Based on 55 responses Feedback Analytics **8.0** /10 Based on 429 responses Not enough data Uncover more feature rated insights from real users to improve your shopping experience. See it for free Online Form Builder **8.7** /10 Based on 373 responses Not enough data Brand Intelligence Not enough data **7.9** /10 Based on 29 responses Consumer Insights Platforms **8.7** /10 Based on 66 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 28.9% Small-Business(50 or fewer emp.) 36.8% Mid-Market(51-1000 emp.) 34.2% Enterprise(\> 1000 emp.) 28.9% Small-Business(50 or fewer emp.) 24.8% Mid-Market(51-1000 emp.) 44.4% Enterprise(\> 1000 emp.) 30.8% Small-Business(50 or fewer emp.) 24.8% Mid-Market(51-1000 emp.) 44.4% Enterprise(\> 1000 emp.) 30.8% **Reviewers' Industry** [![SurveyMonkey](https://images.g2crowd.com/uploads/product/hd_favicon/14719688a688f7283815b6565517d7ee/surveymonkey.svg "SurveyMonkey")](https://www.g2.com/products/surveymonkey/reviews) SurveyMonkey Education Management 8.4% Hospital & Health Care 5.9% Higher Education 5.8% Marketing and Advertising 5.0% Non-Profit Organization Management 4.9% Other 69.9% [![Suzy](https://images.g2crowd.com/uploads/product/hd_favicon/1cbdff917ff897a0038de2226cc7127b/suzy.svg "Suzy")](https://www.g2.com/products/suzy/reviews) Suzy Consumer Goods 30.4% Marketing and Advertising 17.6% Food & Beverages 14.4% Retail 4.0% Market Research 4.0% Other 29.6% Alternatives **SurveyMonkey Alternatives** ![SurveySparrow](https://images.g2crowd.com/uploads/product/hd_favicon/34e4440db5272a243ee825c7797defa3/surveysparrow.svg "SurveySparrow") [ SurveySparrow ](/products/surveysparrow/reviews) ![Jotform](https://images.g2crowd.com/uploads/product/hd_favicon/db92fdbe82415a54d6c44d2085e85c83/jotform.svg "Jotform") [ Jotform ](/products/jotform/reviews) ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) ![Typeform](https://images.g2crowd.com/uploads/product/hd_favicon/842b61c38f4967b97c955896deb22411/typeform.svg "Typeform") [ Typeform ](/products/typeform/reviews) **Suzy Alternatives** ![Qualtrics Market Research](https://images.g2crowd.com/uploads/product/hd_favicon/8890eea0cb317c903c079caf28914e83/qualtrics-market-research.svg "Qualtrics Market Research") [ Qualtrics Market Research ](/products/qualtrics-market-research/reviews) ![UserTesting](https://images.g2crowd.com/uploads/product/hd_favicon/ac57cca9184c8ef16c868d466e726c9f/usertesting.svg "UserTesting") [ UserTesting ](/products/usertesting/reviews) ![Zappi](https://images.g2crowd.com/uploads/product/hd_favicon/28b19830ca116ba01a9d842f47789639/zappi.svg "Zappi") [ Zappi ](/products/zappi/reviews) ![Attest](https://images.g2crowd.com/uploads/product/hd_favicon/b8553ff6ed795d6956fd6a2b34042328/attest.svg "Attest") [ Attest ](/products/attest/reviews) ## SurveyMonkey vs Suzy FAQs Generated using AI Last updated: August 15, 2026 ### What is the difference between SurveyMonkey vs Suzy? SurveyMonkey and Suzy differ most clearly in reviewer satisfaction with support and setup, with Suzy leading on both dimensions and SurveyMonkey offering more advanced branding features. | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | [Suzy](https://www.g2.com/products/suzy/reviews) | | --- | --- | | 4.4/5 (23,901 reviews) | 4.7/5 (141 reviews) | | Small-Business | Mid-Market | | 9.0 | 9.2 | | 8.5 | 9.7 | | Ease of Use (375 all-time mentions) | Ease of Use (19 all-time mentions) | ### How do the pricing models of SurveyMonkey and Suzy compare? Suzy is rated higher for value, with a stronger Price/Cost satisfaction score than SurveyMonkey. - **SurveyMonkey:** Reviewers frequently cite cost concerns, with 116 all-time mentions of "Expensive" and 32 for "Expensive Features"; several recent reviews note that advanced features are locked behind higher-tier plans and the free plan is limited. - **Suzy:** Reviewers describe Suzy as cost-efficient and valuable for rapid insights, but also note that its enterprise-focused pricing is a barrier for small teams or startups. - **Switching reasons:** Recent Suzy reviewers highlight switching for faster turnaround and more modern, streamlined study building compared to older tools. ### What are the best alternatives to SurveyMonkey and Suzy? The top three alternatives to SurveyMonkey and Suzy are Qualtrics Market Research, SurveySparrow, and Jotform. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5 (23,901) | Small-Business | Cost concerns for advanced features; free plan is limited | Ease of Use (375 all-time mentions) | | [Suzy](https://www.g2.com/products/suzy/reviews) | 4.7/5 (141) | Mid-Market | Enterprise-focused pricing; cost-efficient for rapid insights | Ease of Use (19 all-time mentions) | | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5 (3,018) | Enterprise | — | Advanced research capabilities | | [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) | 4.4/5 (2,067) | Small-Business | — | User-friendly interface | | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5 (5,425) | Small-Business | — | Flexible form creation | ### Which Survey features should I prioritize when comparing SurveyMonkey and Suzy? Buyers comparing SurveyMonkey and Suzy should prioritize Ease of Use, Customization, Quality of Support, Branding, and Insights Generation. - **Ease of Use:** SurveyMonkey 9.2, Suzy 9.1; 375 all-time mentions for SurveyMonkey, 19 for Suzy. - **Customization:** SurveyMonkey 61 all-time mentions, Suzy 5 all-time mentions for limited customization. - **Quality of Support:** SurveyMonkey 8.5, Suzy 9.7; 73 all-time mentions for SurveyMonkey, 8 for Suzy. - **Branding:** SurveyMonkey offers branding features not present in Suzy. - **Insights Generation:** SurveyMonkey 59 all-time mentions, Suzy 12 all-time mentions. ### What are the pros and cons of SurveyMonkey vs Suzy? SurveyMonkey's headline strength is its ease of use and creation, while Suzy's is rapid insights and high-quality support. - **SurveyMonkey strengths:** Ease of Use (375 all-time mentions), Ease of Creation (171), Intuitive (120), Templates (88), Features (86), Customer Support (73), Customization (61), Insights Generation (59), Easy Integrations (56). - **SurveyMonkey trade-offs:** Expensive (116), Limitations (91), Limited Customization (62), Restrictions (46), Poor Visualization (33), Expensive Features (32). - **Suzy strengths:** Ease of Use (19), Helpful (13), Insights (12), Customer Support (8), Survey Creation (8), Intuitive (7), Research Efficiency (7), Features (6), Market Research (6), Setup Ease (6), Time Management (6). - **Suzy trade-offs:** Limited Customization (5), Survey Issues (5), Complexity (4). ### Is SurveyMonkey or Suzy better for small businesses? SurveyMonkey is the better fit for small businesses, as it is most frequently reviewed by small-business users and praised for its ease of use and cost-effectiveness at scale. - **SurveyMonkey:** Largest segment is Small-Business; reviewers highlight its quick setup, cost-effectiveness, and user-friendly interface for small teams. - **Suzy:** Largest segment is Mid-Market; reviewers note its enterprise-focused pricing and value for larger organizations, with cost cited as a barrier for small businesses. ### Which Survey platform has better integrations? SurveyMonkey is favored for integrations, with more reviewer-cited mentions and broader integration support. - **SurveyMonkey:** Integrations are cited in 53 all-time reviews, with recent mentions of CRM, Outlook, and Office365 integrations. - **Suzy:** Reviewers mention integration with Slack and cloud collaboration tools, but with fewer all-time mentions and requests for more native integrations. ### How do SurveyMonkey and Suzy compare on customer support? Suzy leads SurveyMonkey in Quality of Support by a material margin, with a 1.2-point advantage (9.7 vs 8.5). - **SurveyMonkey:** Reviewers describe support as generally helpful, but note occasional slow response times and technical limitations. - **Suzy:** Reviewers consistently praise Suzy's support team for responsiveness, expertise, and proactive guidance, with multiple recent reviews highlighting "outstanding" and "amazing" customer service. ### Which is easier to implement, SurveyMonkey or Suzy? Suzy and SurveyMonkey score within 0.2 points on Ease of Setup (9.2 vs 9.0), indicating near-parity in implementation experience. - **SurveyMonkey:** Reviewers frequently describe setup as quick and straightforward, with many citing a 7/7 ease-of-setup score and positive onboarding experiences. - **Suzy:** Reviewers highlight very easy initial setup, intuitive onboarding, and rapid configuration, with several noting a 7/7 ease-of-setup score. ### Which product has better Surveys? SurveyMonkey and Suzy both deliver strong survey capabilities, with SurveyMonkey leading in reviewer-cited survey strengths and Suzy praised for rapid insights and ease of use. - **SurveyMonkey:** Surveys are the most frequently cited feature, with 375 all-time mentions for Ease of Use, 171 for Ease of Creation, and 88 for Templates; reviewers highlight advanced survey logic, templates, and analytics. - **Suzy:** Surveys are frequently praised for speed, real-time insights, and ease of creation, with 19 all-time mentions for Ease of Use and 8 for Survey Creation; reviewers note rapid turnaround and actionable insights.