Compare SurveyMonkey and Suzy 
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Mid-Market (42.5% of reviews)
Entry-Level Pricing
Contact Us
Custom Number of interviews
SurveyMonkey
Star Rating
(23,496)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSuzy
Star Rating
(135)4.7 out of 5
Market Segments
Mid-Market (42.5% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Number of interviews
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Suzy. Users appreciate its extensive customization options, stating, "It is so much customizable. Everything is available on a single platform," which enhances their survey creation experience.
- Users say that SurveyMonkey's ease of use is a standout feature, with many highlighting the intuitive setup process. One reviewer noted, "I find that setting it up was easy too," indicating that new users can quickly get started without extensive training.
- According to verified reviews, Suzy shines in its quality of support, receiving high praise for its responsiveness and helpfulness. Users mention, "I like Suzy's efficiency," which suggests that the support team is effective in addressing user needs, particularly in specialized areas like sports industry insights.
- Reviewers mention that while Suzy has a user-friendly interface, it may not offer the same breadth of features as SurveyMonkey. Users appreciate Suzy's focus on specific market needs, but some feel that it lacks the comprehensive tools available in SurveyMonkey, which integrates seamlessly with other software.
- G2 reviewers highlight that SurveyMonkey's reporting and analytics capabilities are robust, with users noting, "The AI features improve efficiency, allowing for deeper and faster analysis." This suggests that SurveyMonkey provides valuable insights that can enhance decision-making processes.
- Users report that Suzy's initial setup is straightforward, which is a plus for teams looking to implement a new tool quickly. However, some users feel that its focus on niche markets may limit its appeal for broader applications, contrasting with SurveyMonkey's versatility across various sectors.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Suzy
Suzy Live
Custom
Number of interviews
Capture consumer understanding with 1-on-1, in-depth interviews with the audiences you care about most.
- Built-in scheduling logistics
- Respondent incentives included
- Recordings & transcripts
Free Trial
SurveyMonkey
Free Trial is available
Suzy
No trial information availableRatings
Meets Requirements
9.0
20,626
8.9
100
Ease of Use
9.2
20,745
9.1
101
Ease of Setup
9.0
8,083
9.2
20
Ease of Admin
8.9
7,620
9.1
17
Quality of Support
8.6
14,634
9.7
99
Has the product been a good partner in doing business?
8.8
6,669
9.7
19
Product Direction (% positive)
7.7
20,181
9.7
92
Features by Category
User Response Methods
Not enough data
9.4
49
Not enough data
7.9
22
Not enough data
8.0
20
Not enough data
8.2
28
Not enough data
8.1
33
Participant Selection
Not enough data
8.3
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
39
Insights
Not enough data
8.5
46
Not enough data
8.8
41
Not enough data
8.3
37
Generative AI
Not enough data
7.3
13
Feedback Management
7.7
149
Not enough data
8.1
146
Not enough data
8.1
157
Not enough data
Feedback Analysis
8.2
146
Not enough data
7.9
145
Not enough data
7.6
139
Not enough data
Feedback Sources
8.1
148
Not enough data
9.0
168
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
83
Not enough data
Survey Management
9.0
1476
8.9
66
8.9
1440
9.1
67
8.6
1356
8.5
55
8.9
1410
8.5
59
Survey Customization
8.4
1166
8.1
61
8.2
1201
Feature Not Available
8.1
1076
7.9
52
8.1
907
6.3
35
Survey Insights
8.6
1390
8.2
65
8.0
946
6.7
29
8.5
1265
8.6
62
8.4
1140
8.2
39
Agentic AI - Survey
7.6
150
Not enough data
7.6
151
Not enough data
8.0
153
Not enough data
Customization
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
198
Not enough data
7.8
151
Not enough data
8.5
205
Not enough data
Brand Signals
Not enough data
8.5
21
Not enough data
6.9
14
Not enough data
7.9
21
Brand Analytics
Not enough data
8.2
19
Not enough data
7.8
15
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Suzy are categorized as Survey
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Suzy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Consumer Goods
30.4%
Marketing and Advertising
17.6%
Food & Beverages
14.4%
Retail
4.0%
Market Research
4.0%
Other
29.6%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Suzy has no discussions with answers
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