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Compare SurveyMonkey and Suzy 
Featured Products
At a Glance
Market Segments
Small-Business (36.4% of reviews)
Mid-Market (41.6% of reviews)
Entry-Level Pricing
Contact Us
Custom Number of interviews
SurveyMonkey
Star Rating
(23,387)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSuzy
Star Rating
(135)4.7 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Number of interviews
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user-friendliness, with many users highlighting how easy it is to create, update, and analyze surveys. The platform offers a variety of templates and question types, making it straightforward for users to gather data efficiently.
- Users say that Suzy is particularly effective for quick consumer surveys and market research, with its ability to recontact respondents being a standout feature. This capability, combined with strong data quality and fraud protection, makes it a reliable choice for businesses needing fast insights.
- According to verified reviews, SurveyMonkey has a significantly larger user base, which contributes to its higher overall satisfaction score. Users appreciate the numerous distribution methods available, such as email and codes, which enhance the survey experience.
- Reviewers mention that Suzy's speed in delivering insights is impressive, allowing users to launch surveys and receive statistically valid results in hours. This rapid turnaround is crucial for businesses that need to make quick decisions based on market feedback.
- G2 reviewers highlight that while SurveyMonkey has a solid ease of setup, Suzy slightly edges it out in this area, with users noting that the initial setup process for Suzy is relatively simple and efficient, allowing for a smoother onboarding experience.
- Users report that while SurveyMonkey has a robust set of features for survey building, Suzy's focus on business decision-making tools is a unique advantage. Users appreciate that Suzy's features are specifically designed to address critical business questions, enhancing its value for strategic insights.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Suzy
Suzy Live
Custom
Number of interviews
Capture consumer understanding with 1-on-1, in-depth interviews with the audiences you care about most.
- Built-in scheduling logistics
- Respondent incentives included
- Recordings & transcripts
Free Trial
SurveyMonkey
Free Trial is available
Suzy
No trial information availableRatings
Meets Requirements
9.0
20,554
8.9
100
Ease of Use
9.2
20,670
9.1
101
Ease of Setup
9.0
8,006
9.2
20
Ease of Admin
8.9
7,610
9.1
17
Quality of Support
8.6
14,584
9.7
99
Has the product been a good partner in doing business?
8.8
6,660
9.7
19
Product Direction (% positive)
7.7
20,115
9.7
92
Features by Category
User Response Methods
Not enough data
9.4
49
Not enough data
7.9
22
Not enough data
8.0
20
Not enough data
8.2
28
Not enough data
8.1
33
Participant Selection
Not enough data
8.3
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
39
Insights
Not enough data
8.5
46
Not enough data
8.8
41
Not enough data
8.3
37
Generative AI
Not enough data
7.3
13
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.1
151
Not enough data
Feedback Analysis
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
147
Not enough data
9.0
159
Not enough data
7.8
139
Not enough data
7.7
137
Not enough data
Generative AI
7.4
131
Not enough data
7.6
83
Not enough data
Survey Management
9.0
1433
8.9
66
8.9
1421
9.1
67
8.6
1351
8.5
55
8.8
1395
8.5
59
Survey Customization
8.5
1159
8.1
61
8.2
1196
Feature Not Available
8.1
1076
7.9
52
8.1
906
6.3
35
Survey Insights
8.6
1363
8.2
65
8.0
936
6.7
29
8.5
1257
8.6
62
8.4
1135
8.2
39
Agentic AI - Survey
7.6
148
Not enough data
7.7
147
Not enough data
8.0
151
Not enough data
Customization
8.6
209
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
227
Not enough data
Additional Functionality
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Not enough data
Brand Signals
Not enough data
8.5
21
Not enough data
6.9
14
Not enough data
7.9
21
Brand Analytics
Not enough data
8.2
19
Not enough data
7.8
15
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Suzy are categorized as Survey
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Suzy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Consumer Goods
30.4%
Marketing and Advertising
17.6%
Food & Beverages
14.4%
Retail
4.0%
Market Research
4.0%
Other
29.6%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Suzy has no discussions with answers
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