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Compare SurveyMonkey and Suzy 
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At a Glance
Market Segments
Small-Business (36.4% of reviews)
Mid-Market (41.6% of reviews)
Entry-Level Pricing
Contact Us
Custom Number of interviews
SurveyMonkey
Star Rating
(23,312)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSuzy
Star Rating
(134)4.7 out of 5
Market Segments
Mid-Market (41.6% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Number of interviews
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Suzy. Users appreciate its user-friendly interface and the ability to create surveys quickly, with one reviewer noting they could generate a professionally structured survey in under a minute.
- According to verified reviews, SurveyMonkey's extensive library of over 500 expert-written templates is a standout feature, making it easier for users to design scientifically sound surveys. In contrast, while Suzy is also praised for its ease of use, it lacks the same depth of template options.
- Users say that SurveyMonkey's implementation process is notably quick and intuitive, with many highlighting how they completed global surveys in just a few days. Suzy, while easy to navigate, may not offer the same level of rapid deployment for larger-scale surveys.
- Reviewers mention that Suzy shines in providing real-time insights and targeted audience reach, allowing users to survey specific demographics effectively. This feature is particularly beneficial for businesses looking for quick consumer insights, although it may not match the comprehensive capabilities of SurveyMonkey.
- Users highlight the quality of support from Suzy, which receives high praise for its responsiveness and helpfulness. In comparison, while SurveyMonkey's support is adequate, it does not reach the same level of satisfaction reported by Suzy users.
- According to recent feedback, both platforms are easy to use, but SurveyMonkey edges out with slightly higher ratings in areas like survey distribution and multimedia support. Users appreciate the flexibility and options available in SurveyMonkey, which can enhance the overall survey experience.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Suzy
Suzy Live
Custom
Number of interviews
Capture consumer understanding with 1-on-1, in-depth interviews with the audiences you care about most.
- Built-in scheduling logistics
- Respondent incentives included
- Recordings & transcripts
Free Trial
SurveyMonkey
Free Trial is available
Suzy
No trial information availableRatings
Meets Requirements
9.0
20,485
8.9
100
Ease of Use
9.2
20,597
9.1
101
Ease of Setup
9.0
7,935
9.2
20
Ease of Admin
8.9
7,592
9.1
17
Quality of Support
8.6
14,526
9.7
99
Has the product been a good partner in doing business?
8.8
6,641
9.7
19
Product Direction (% positive)
7.7
20,047
9.7
92
Features by Category
User Response Methods
Not enough data
9.4
49
Not enough data
7.9
22
Not enough data
8.0
20
Not enough data
8.2
28
Not enough data
8.1
33
Participant Selection
Not enough data
8.3
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
39
Insights
Not enough data
8.5
46
Not enough data
8.8
41
Not enough data
8.3
37
Generative AI
Not enough data
7.3
13
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Not enough data
Feedback Analysis
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
144
Not enough data
9.0
147
Not enough data
7.8
139
Not enough data
7.7
138
Not enough data
Generative AI
7.3
131
Not enough data
7.6
84
Not enough data
Survey Management
9.0
1393
8.9
66
8.9
1404
9.1
67
8.6
1326
8.5
55
8.8
1366
8.5
59
Survey Customization
8.5
1148
8.1
61
8.2
1181
Feature Not Available
8.1
1072
7.9
52
8.1
898
6.3
35
Survey Insights
8.6
1318
8.2
65
8.0
927
6.7
29
8.5
1241
8.6
62
8.4
1130
8.2
39
Agentic AI - Survey
7.6
145
Not enough data
7.7
144
Not enough data
8.0
148
Not enough data
Customization
8.6
207
Not enough data
8.3
191
Not enough data
8.7
211
Not enough data
8.6
221
Not enough data
Additional Functionality
8.3
173
Not enough data
7.6
151
Not enough data
8.3
195
Not enough data
7.8
150
Not enough data
8.6
202
Not enough data
Brand Signals
Not enough data
8.5
21
Not enough data
6.9
14
Not enough data
7.9
21
Brand Analytics
Not enough data
8.2
19
Not enough data
7.8
15
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Suzy are categorized as Survey
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Suzy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Consumer Goods
30.4%
Marketing and Advertising
17.6%
Food & Beverages
14.4%
Retail
4.0%
Market Research
4.0%
Other
29.6%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Suzy has no discussions with answers
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