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Compare SurveyMonkey and Suzy 
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At a Glance
Market Segments
Small-Business (36.3% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
Contact Us
Custom Number of interviews
SurveyMonkey
Star Rating
(23,267)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSuzy
Star Rating
(130)4.7 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
Custom Number of interviews
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in its user-friendly Survey Builder, allowing for easy creation of surveys with a variety of question types, which received a score of 9.0. In contrast, Suzy also offers a strong Survey Builder but slightly edges out with a score of 9.1, indicating a marginally better user experience in survey creation.
- Reviewers mention that Suzy's Quality of Support is notably high, scoring 9.7, which is significantly better than SurveyMonkey's score of 8.6. Users appreciate the responsiveness and helpfulness of Suzy's support team, making it a preferred choice for those needing assistance.
- G2 users highlight that Suzy's Product Direction is rated at 9.7, suggesting a strong confidence in the product's future development and enhancements. In comparison, SurveyMonkey's score of 7.7 indicates some concerns among users regarding its ongoing innovation and updates.
- Users on G2 report that Suzy offers superior Feedback Management features, particularly in Custom Reports and Dashboards, which scored 9.1 compared to SurveyMonkey's 7.9. This functionality allows users to tailor their reporting needs more effectively, enhancing data analysis capabilities.
- Reviewers mention that SurveyMonkey's Survey Distribution capabilities are robust, scoring 8.8, but Suzy's score of 8.5 indicates it may not be as versatile in this area. Users appreciate the various distribution options available in SurveyMonkey, which can be crucial for reaching diverse audiences.
- Users say that while both platforms offer multimedia support, SurveyMonkey's score of 8.2 in this area is slightly better than Suzy's 7.8. This suggests that SurveyMonkey may provide a more seamless experience for users looking to incorporate multimedia elements into their surveys.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Suzy
Suzy Live
Custom
Number of interviews
Capture consumer understanding with 1-on-1, in-depth interviews with the audiences you care about most.
- Built-in scheduling logistics
- Respondent incentives included
- Recordings & transcripts
Free Trial
SurveyMonkey
Free Trial is available
Suzy
No trial information availableRatings
Meets Requirements
9.0
20,448
8.9
99
Ease of Use
9.2
20,560
9.1
100
Ease of Setup
9.0
7,899
9.2
20
Ease of Admin
8.9
7,581
9.1
17
Quality of Support
8.6
14,496
9.7
98
Has the product been a good partner in doing business?
8.8
6,630
9.7
19
Product Direction (% positive)
7.7
20,011
9.7
91
Features by Category
User Response Methods
Not enough data
9.4
49
Not enough data
7.9
22
Not enough data
8.0
20
Not enough data
8.2
28
Not enough data
8.1
33
Participant Selection
Not enough data
8.3
21
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
39
Insights
Not enough data
8.4
45
Not enough data
8.8
40
Not enough data
8.3
37
Generative AI
Not enough data
7.3
13
Feedback Management
7.7
145
Not enough data
8.0
143
Not enough data
8.1
144
Not enough data
Feedback Analysis
8.1
141
Not enough data
7.9
140
Not enough data
7.6
136
Not enough data
Feedback Sources
8.1
142
Not enough data
8.9
142
Not enough data
7.8
138
Not enough data
7.7
137
Not enough data
Generative AI
7.3
130
Not enough data
7.6
84
Not enough data
Survey Management
9.0
1366
8.9
66
8.9
1395
9.1
67
8.6
1315
8.5
55
8.8
1358
8.5
59
Survey Customization
8.5
1142
8.1
61
8.2
1176
Feature Not Available
8.1
1069
7.9
52
8.1
896
6.3
35
Survey Insights
8.6
1303
8.2
65
8.0
925
6.7
29
8.5
1238
8.6
62
8.4
1128
8.2
39
Agentic AI - Survey
7.6
144
Not enough data
7.7
143
Not enough data
7.9
144
Not enough data
Customization
8.6
205
Not enough data
8.3
189
Not enough data
8.7
210
Not enough data
8.6
217
Not enough data
Additional Functionality
8.3
171
Not enough data
7.7
150
Not enough data
8.3
194
Not enough data
7.8
149
Not enough data
8.6
199
Not enough data
Brand Signals
Not enough data
8.5
21
Not enough data
6.9
14
Not enough data
7.9
21
Brand Analytics
Not enough data
8.2
19
Not enough data
7.8
15
Survey Design - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Audience Access - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Collection - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration - Consumer Insights Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and Suzy are categorized as Survey
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Suzy
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Consumer Goods
30.6%
Marketing and Advertising
17.7%
Food & Beverages
14.5%
Retail
4.0%
Market Research
4.0%
Other
29.0%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
Suzy has no discussions with answers
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