# SurveyMonkey vs SurveyVista Comparison --- ## AI Generated Summary - **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users appreciating its intuitive drag-and-drop interface and clean design. One user noted, "I find SurveyMonkey easy to use," highlighting its accessibility for creating effective surveys quickly. - **Users say** that SurveyVista stands out for its exceptional customer support, with feedback emphasizing the prompt and thorough assistance provided. A user mentioned, "I am amazed at how prompt and thorough Survey Vista support is," indicating a strong commitment to resolving issues. - **Reviewers mention** that SurveyMonkey offers a robust set of features, including strong templates and smart AI assistance, which help users create polished surveys in minutes. This balance of simplicity and power is a significant advantage for those needing quick results. - **According to verified reviews** , SurveyVista is praised for its high level of customization and seamless integration with Salesforce, making it a great choice for businesses looking to capture customer feedback effectively. Users appreciate its adaptability to specific workflows. - **G2 reviewers highlight** that while SurveyMonkey has a higher overall satisfaction score, SurveyVista's users rate its support and product direction positively, suggesting that it may be a better fit for organizations that prioritize ongoing assistance and product evolution. - **Users note** that SurveyMonkey's ease of setup is a significant advantage, with many finding the initial onboarding process straightforward. In contrast, while SurveyVista is also user-friendly, some users may find it less intuitive compared to SurveyMonkey's streamlined approach. | | SurveyMonkey | SurveyVista | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.9 out of 5 | | **Total Reviews** | 23,551 | 36 | | **Largest Market Segment** | Small-Business (36.5% of reviews) | Mid-Market (55.6% of reviews) | | **Entry Level Price** | Contact Us | Starting at $2,999.00 3 Users* who can author surveys, send (or trigger send) surveys, and report on survey data as authenticated users. Per Year | --- ## Top Pros & Cons ### SurveyMonkey Pros: - Ease of Use (345 reviews) - Ease of Creation (156 reviews) Cons: - Expensive (113 reviews) - Limitations (87 reviews) ### SurveyVista Pros: - Customer Support (25 reviews) - Ease of Use (15 reviews) Cons: - Learning Curve (7 reviews) - Limited Customization (5 reviews) --- ## Ratings Comparison | Rating | SurveyMonkey | SurveyVista | |---|---|---| | **Meets Requirements** | 9.0 (20678 reviews) | 9.5 (36 reviews) | | **Ease of Use** | 9.2 (20796 reviews) | 9.0 (36 reviews) | | **Ease of Setup** | 9.0 (8131 reviews) | 8.8 (35 reviews) | | **Ease of Admin** | 8.9 (7621 reviews) | 8.7 (28 reviews) | | **Quality of Support** | 8.6 (14671 reviews) | 9.8 (36 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (6671 reviews) | 9.7 (28 reviews) | | **Product Direction (% positive)** | 7.7 (20218 reviews) | 10.0 (36 reviews) | --- ## Pricing ### SurveyMonkey #### Entry-Level Pricing Plan: SurveyMonkey Enterprise Price: Contact Us Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo. Key Features: - Unlimited responses - Custom CSS survey themes - Advanced privacy and security [Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing) #### Free Trial Yes ### SurveyVista #### Entry-Level Pricing Plan: SURVEYVISTA PREMIUM EDITION Price: Starting at $2,999.00 3 Users* who can author surveys, send (or trigger send) surveys, and report on survey data as authenticated users. Per Year Key Features: - Unlimited Surveys & Responses - Support: Email, Phone, Zoom - All Features [Learn more about SurveyVista](https://www.g2.com/products/surveyvista/reviews) #### Free Trial Yes --- ## Features Comparison By Category ### Feedback Analytics | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | 7.9/10 | 194 | | **SurveyVista** | N/A | N/A | #### Feedback Management | Feature | SurveyMonkey | SurveyVista | |---|---|---| | **Tagging** | 7.8 (150 reviews) | Not enough data | | **Segmentation** | 8.1 (147 reviews) | Not enough data | | **Custom Reports and Dashboards** | 8.1 (158 reviews) | Not enough data | #### Feedback Analysis | Feature | SurveyMonkey | SurveyVista | |---|---|---| | **Thematic Analysis** | 8.1 (144 reviews) | Not enough data | | **Sentiment Analysis** | 7.9 (144 reviews) | Not enough data | | **NPS/CSAT Scoring** | 7.6 (138 reviews) | Not enough data | #### Feedback Sources | Feature | SurveyMonkey | SurveyVista | |---|---|---| | **Online Reviews** | 8.1 (147 reviews) | Not enough data | | **Surveys** | 9.1 (170 reviews) | Not enough data | | **Social Media** | 7.8 (138 reviews) | Not enough data | | **Customer Service Channels** | 7.7 (136 reviews) | Not enough data | #### Generative AI | Feature | SurveyMonkey | SurveyVista | |---|---|---| | **AI Text Generation** | 7.4 (130 reviews) | Not enough data | | **AI Text Summarization** | 7.6 (81 reviews) | Not enough data | ### Survey | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | 8.3/10 | 1710 | | **SurveyVista** | 9.0/10 | 25 | #### Survey Management | Feature | SurveyMonkey | SurveyVista | |---|---|---| | **Survey Builder** | 9.0 (1506 reviews) | 9.6 (17 reviews) | | **Question Types** | 8.9 (1445 reviews) | 9.4 (16 reviews) | | **Templates** | 8.6 (1360 reviews) | 8.9 (16 reviews) | | **Survey Distribution** | 8.9 (1423 reviews) | 9.2 (16 reviews) | #### Survey Customization | Feature | SurveyMonkey | SurveyVista | |---|---|---| | **Branching/Skip Logic** | 8.4 (1173 reviews) | 8.8 (18 reviews) | | **Branding** | 8.2 (1208 reviews) | 9.2 (15 reviews) | | **Multimedia Support** | 8.1 (1073 reviews) | 8.5 (13 reviews) | | **Multilingual Surveys** | 8.1 (906 reviews) | 8.9 (12 reviews) | #### Survey Insights | Feature | SurveyMonkey | SurveyVista | |---|---|---| | **Reporting & Analytics** | 8.6 (1417 reviews) | 9.0 (14 reviews) | | **BI Tools Integration** | 8.0 (946 reviews) | 8.7 (14 reviews) | | **Data Exporting** | 8.5 (1267 reviews) | 8.8 (13 reviews) | | **Permissions** | 8.4 (1138 reviews) | 8.7 (13 reviews) | #### Agentic AI - Survey | Feature | SurveyMonkey | SurveyVista | |---|---|---| | **Adaptive Learning** | 7.6 (147 reviews) | Not enough data | | **Proactive Assistance** | 7.7 (152 reviews) | Not enough data | | **Decision Making** | 8.0 (153 reviews) | Not enough data | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | 8.3/10 | 246 | | **SurveyVista** | 8.7/10 | 7 | #### Customization | Feature | SurveyMonkey | SurveyVista | |---|---|---| | **Custom Fields** | 8.6 (209 reviews) | 9.2 (6 reviews) | | **Conditional Logic** | 8.3 (194 reviews) | 8.6 (6 reviews) | | **Multi-page Forms** | 8.7 (214 reviews) | 9.7 (5 reviews) | | **Design** | 8.6 (228 reviews) | 9.3 (5 reviews) | #### Additional Functionality | Feature | SurveyMonkey | SurveyVista | |---|---|---| | **Embedded Forms** | 8.3 (173 reviews) | 9.7 (5 reviews) | | **Offline Capability** | 7.6 (151 reviews) | 5.0 (5 reviews) | | **Notifications** | 8.3 (197 reviews) | 9.3 (5 reviews) | | **Payments** | 7.8 (150 reviews) | Not enough data | | **Mobile Forms** | 8.5 (205 reviews) | Not enough data | ### Salesforce AppExchange Apps | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | N/A | N/A | | **SurveyVista** | N/A | N/A | #### Agentic AI - Salesforce AppExchange Apps | Feature | SurveyMonkey | SurveyVista | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | --- ## Categories **Shared Categories (2):** [Survey Software](https://www.g2.com/categories/survey), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) **Unique to SurveyMonkey (1):** [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics) **Unique to SurveyVista (1):** [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps) --- ## Reviewer Demographics ### By Company Size | Segment | SurveyMonkey | SurveyVista | |---|---|---| | **Small-Business** | 36.5% | 36.1% | | **Mid-Market** | 34.1% | 55.6% | | **Enterprise** | 29.4% | 8.3% | ### By Industry #### SurveyMonkey - **Education Management:** 8.5% - **Hospital & Health Care:** 5.9% - **Higher Education:** 5.8% - **Marketing and Advertising:** 5.1% - **Information Technology and Services:** 4.9% - **Non-Profit Organization Management:** 4.8% - **Computer Software:** 3.7% - **Financial Services:** 3.2% - **Retail:** 2.6% - **Health, Wellness and Fitness:** 2.1% - **Other:** 53.4% #### SurveyVista - **Non-Profit Organization Management:** 19.4% - **Manufacturing:** 8.3% - **Education Management:** 8.3% - **Computer Software:** 5.6% - **Hospital & Health Care:** 5.6% - **Information Technology and Services:** 5.6% - **Civic & Social Organization:** 2.8% - **Entertainment:** 2.8% - **Events Services:** 2.8% - **Financial Services:** 2.8% - **Other:** 36.1% --- ## Alternatives ### Alternatives to SurveyMonkey - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews) - [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews) ### Alternatives to SurveyVista - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews) - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5424 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews) - [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews) - [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (498 reviews) - [Visme](https://www.g2.com/products/visme/reviews) — 4.5/5 stars (483 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews) --- ## Top Discussions ### SurveyMonkey - Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes > **Top comment:** "Hello Ravish, We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..." - Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy." - Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs." - Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous. This option is in the 'Collect Responses' section. " - Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..." ### SurveyVista No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-surveyvista)