# SurveyMonkey vs SurveyRock Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many praising its intuitive drag-and-drop interface and strong templates. Users appreciate how easy it is to create polished surveys quickly, making it a go-to choice for those who value efficiency.
- **Users say** that SurveyRock offers a straightforward experience, particularly for those with limited technical skills. Its clean and uncluttered interface allows users to create and distribute surveys without a steep learning curve, which is especially beneficial for professionals like dieticians who need to gather feedback efficiently.
- **Reviewers mention** that SurveyMonkey's implementation process is notably quick, with many highlighting the ease of initial setup. This aspect is crucial for users who want to start collecting data without delays, as evidenced by comments on its user-friendly onboarding experience.
- **According to verified reviews** , both platforms provide solid support, but SurveyMonkey stands out with a slightly higher quality of support rating. Users have expressed satisfaction with the assistance they receive, which can be a deciding factor for those needing reliable help during their survey projects.
- **G2 reviewers highlight** that while SurveyRock is effective for basic survey needs, it may lack some of the advanced features that SurveyMonkey offers, such as sophisticated reporting and analytics tools. Users looking for in-depth insights might find SurveyMonkey's capabilities more aligned with their needs.
- **Users note** that SurveyMonkey's extensive library of templates and question types enhances its versatility, allowing for more customized surveys. This flexibility is a significant advantage for users who require tailored solutions for diverse survey objectives, setting it apart from SurveyRock's more limited options.



| | SurveyMonkey | SurveyRock | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 23,551 | 113 | 
| **Largest Market Segment** | Small-Business (36.5% of reviews) | Small-Business (50.5% of reviews) | 
| **Entry Level Price** | Contact Us | $0.00 | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

### SurveyRock

Pros:
- Ease of Use (11 reviews)
- Quick Setup (6 reviews)

Cons:
- Outdated Design (4 reviews)
- Survey Issues (4 reviews)

---
## Ratings Comparison
| Rating | SurveyMonkey | SurveyRock | 
|---|---|---|
  | **Meets Requirements** | 9.0 (20678 reviews) | 8.7 (81 reviews) | 
  | **Ease of Use** | 9.2 (20796 reviews) | 8.9 (81 reviews) | 
  | **Ease of Setup** | 9.0 (8131 reviews) | 9.0 (40 reviews) | 
  | **Ease of Admin** | 8.9 (7621 reviews) | 8.3 (22 reviews) | 
  | **Quality of Support** | 8.6 (14671 reviews) | 8.6 (74 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6671 reviews) | 8.5 (21 reviews) | 
  | **Product Direction (% positive)** | 7.7 (20218 reviews) | 9.2 (74 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### SurveyRock

#### Entry-Level Pricing

Plan: Basic

Price: $0.00

Description: Unlimited surveys, 15 questions per survey and 125 responses per survey. Access to all question types.  Real-time survey results.

Key Features:
- Survey templates
- Select a survey theme
- Share survey results with others

[Browse all 4 editions](https://www.g2.com/products/surveyrock/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 7.9/10 | 194 |
| **SurveyRock** | N/A | N/A |

#### Feedback Management

| Feature | SurveyMonkey | SurveyRock | 
|---|---|---|
| **Tagging** | 7.8 (150 reviews) | Not enough data | 
| **Segmentation** | 8.1 (147 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.1 (158 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | SurveyMonkey | SurveyRock | 
|---|---|---|
| **Thematic Analysis** | 8.1 (144 reviews) | Not enough data | 
| **Sentiment Analysis** | 7.9 (144 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 7.6 (138 reviews) | Not enough data | 

#### Feedback Sources

| Feature | SurveyMonkey | SurveyRock | 
|---|---|---|
| **Online Reviews** | 8.1 (147 reviews) | Not enough data | 
| **Surveys** | 9.1 (170 reviews) | Not enough data | 
| **Social Media** | 7.8 (138 reviews) | Not enough data | 
| **Customer Service Channels** | 7.7 (136 reviews) | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | SurveyRock | 
|---|---|---|
| **AI Text Generation** | 7.4 (130 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (81 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1710 |
| **SurveyRock** | 8.5/10 | 57 |

#### Survey Management

| Feature | SurveyMonkey | SurveyRock | 
|---|---|---|
| **Survey Builder** | 9.0 (1506 reviews) | 9.2 (46 reviews) | 
| **Question Types** | 8.9 (1445 reviews) | 8.9 (46 reviews) | 
| **Templates** | 8.6 (1360 reviews) | 8.6 (43 reviews) | 
| **Survey Distribution** | 8.9 (1423 reviews) | 8.4 (44 reviews) | 

#### Survey Customization

| Feature | SurveyMonkey | SurveyRock | 
|---|---|---|
| **Branching/Skip Logic** | 8.4 (1173 reviews) | 8.4 (34 reviews) | 
| **Branding** | 8.2 (1208 reviews) | 8.4 (37 reviews) | 
| **Multimedia Support** | 8.1 (1073 reviews) | 8.7 (35 reviews) | 
| **Multilingual Surveys** | 8.1 (906 reviews) | 8.6 (38 reviews) | 

#### Survey Insights

| Feature | SurveyMonkey | SurveyRock | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1417 reviews) | 8.4 (45 reviews) | 
| **BI Tools Integration** | 8.0 (946 reviews) | 8.1 (33 reviews) | 
| **Data Exporting** | 8.5 (1267 reviews) | 8.5 (41 reviews) | 
| **Permissions** | 8.4 (1138 reviews) | 8.2 (37 reviews) | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | SurveyRock | 
|---|---|---|
| **Adaptive Learning** | 7.6 (147 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (152 reviews) | Not enough data | 
| **Decision Making** | 8.0 (153 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 246 |
| **SurveyRock** | N/A | N/A |

#### Customization

| Feature | SurveyMonkey | SurveyRock | 
|---|---|---|
| **Custom Fields** | 8.6 (209 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (194 reviews) | Not enough data | 
| **Multi-page Forms** | 8.7 (214 reviews) | Not enough data | 
| **Design** | 8.6 (228 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | SurveyRock | 
|---|---|---|
| **Embedded Forms** | 8.3 (173 reviews) | Not enough data | 
| **Offline Capability** | 7.6 (151 reviews) | Not enough data | 
| **Notifications** | 8.3 (197 reviews) | Not enough data | 
| **Payments** | 7.8 (150 reviews) | Not enough data | 
| **Mobile Forms** | 8.5 (205 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | SurveyRock | 
|---|---|---|
| **Small-Business** | 36.5% | 50.5% | 
| **Mid-Market** | 34.1% | 35.2% | 
| **Enterprise** | 29.4% | 14.3% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### SurveyRock

- **Information Technology and Services:** 17.0%
- **Computer Software:** 6.0%
- **Education Management:** 5.0%
- **Hospital & Health Care:** 5.0%
- **Marketing and Advertising:** 5.0%
- **Higher Education:** 4.0%
- **Market Research:** 4.0%
- **Health, Wellness and Fitness:** 3.0%
- **Accounting:** 2.0%
- **Banking:** 2.0%
- **Other:** 47.0%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)

### Alternatives to SurveyRock

- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48063 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7398 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5830 reviews)
- [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) — 4.6/5 stars (5521 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5424 reviews)
- [SOCi](https://www.g2.com/products/soci/reviews) — 4.5/5 stars (4049 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### SurveyRock

- Title: [Is surveyrock planning to add google and apple sign up features?](https://www.g2.com/discussions/is-surveyrock-planning-to-add-google-and-apple-sign-up-features) — 2 comments, 1 upvote
  > **Top comment:** "Might be as they are integrating very soon. However  ,I would not like to speculate and get info via their dev team. I have close connection with a few of..."
- Title: [What is SurveyRock used for?](https://www.g2.com/discussions/what-is-surveyrock-used-for) — 1 comment
  > **Top comment:** "SurveyRock is used for creating, distributing and analysing Online surveys and polls for taking feedback from your customers/public or to conduct any research."
- Title: [What is the best way to help ?](https://www.g2.com/discussions/what-is-the-best-way-to-help) — 1 comment, 1 upvote
  > **Top comment:** "Survey Rock "
- Title: [As an user what do you think that Survey Rock missing on their platform? Explain what added benefits can be provided which you think can be fruitful for better results.](https://www.g2.com/discussions/27549-as-an-user-what-do-you-think-that-survey-rock-missing-on-their-platform-explain-what-added-benefits-can-be-provided-which-you-think-can-be-fruitful-for-better-results) — 1 comment
  > **Top comment:** "network that is difficult to access, helps understand about management"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-surveyrock)