# SurveyMonkey vs SurveyPlanet Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user experience, with many users highlighting its **intuitive drag-and-drop interface** and the ability to create polished surveys quickly. One user mentioned, "I find SurveyMonkey easy to use," which reflects its strong usability.
- **Users say** that SurveyPlanet offers a user-friendly experience as well, particularly noting its **professional appearance** and ease of survey setup. A reviewer stated, "Es una plataforma amigable con los usuarios," indicating that it is approachable for respondents.
- **Reviewers mention** that SurveyMonkey's implementation process is notably quick, with users appreciating the **easy initial setup**. This is contrasted by SurveyPlanet, which, while also easy to configure, has received fewer recent reviews, making it harder to gauge current user sentiment.
- **According to verified reviews** , SurveyMonkey has a significantly higher overall satisfaction score, reflecting its strong market presence and user trust. Users appreciate features like the **screenshot option after surveys** , which adds value to their feedback collection process.
- **Users highlight** that while SurveyPlanet provides good customer service, as noted by a user thanking a support representative, SurveyMonkey's support quality is also well-regarded, with users mentioning its **helpful resources and responsiveness**.
- **G2 reviewers indicate** that both platforms meet user requirements effectively, but SurveyMonkey's broader feature set and higher ratings in areas like **ease of use** and **overall satisfaction** suggest it may be a better fit for those needing more robust survey capabilities.



| | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.1 out of 5 | 
| **Total Reviews** | 23,553 | 26 | 
| **Largest Market Segment** | Small-Business (36.5% of reviews) | Mid-Market (37.5% of reviews) | 
| **Entry Level Price** | Contact Us | $0.00 1 Free License | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

### SurveyPlanet

**Not enough data**

---
## Ratings Comparison
| Rating | SurveyMonkey | SurveyPlanet | 
|---|---|---|
  | **Meets Requirements** | 9.0 (20680 reviews) | 9.0 (21 reviews) | 
  | **Ease of Use** | 9.2 (20798 reviews) | 8.5 (21 reviews) | 
  | **Ease of Setup** | 9.0 (8133 reviews) | 9.2 (6 reviews) | 
  | **Ease of Admin** | 8.9 (7621 reviews) | 9.3 (5 reviews) | 
  | **Quality of Support** | 8.6 (14673 reviews) | 8.8 (16 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6671 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 7.7 (20220 reviews) | 7.7 (20 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### SurveyPlanet

#### Entry-Level Pricing

Plan: Free

Price: $0.00 1 Free License

Key Features:
- Unlimited Surveys
- Unlimited Questions
- Unlimited Responses

[Browse all 4 editions](https://www.g2.com/products/surveyplanet/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 7.9/10 | 194 |
| **SurveyPlanet** | N/A | N/A |

#### Feedback Management

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Tagging** | 7.8 (150 reviews) | Not enough data | 
| **Segmentation** | 8.1 (147 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.1 (158 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Thematic Analysis** | 8.1 (144 reviews) | Not enough data | 
| **Sentiment Analysis** | 7.9 (144 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 7.6 (138 reviews) | Not enough data | 

#### Feedback Sources

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Online Reviews** | 8.1 (147 reviews) | Not enough data | 
| **Surveys** | 9.1 (170 reviews) | Not enough data | 
| **Social Media** | 7.8 (138 reviews) | Not enough data | 
| **Customer Service Channels** | 7.7 (136 reviews) | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **AI Text Generation** | 7.4 (130 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (81 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1712 |
| **SurveyPlanet** | 9.0/10 | 6 |

#### Survey Management

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Survey Builder** | 9.0 (1508 reviews) | 8.7 (5 reviews) | 
| **Question Types** | 8.9 (1445 reviews) | 9.3 (5 reviews) | 
| **Templates** | 8.6 (1361 reviews) | Not enough data | 
| **Survey Distribution** | 8.9 (1423 reviews) | Not enough data | 

#### Survey Customization

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Branching/Skip Logic** | 8.4 (1173 reviews) | Not enough data | 
| **Branding** | 8.2 (1208 reviews) | Not enough data | 
| **Multimedia Support** | 8.1 (1073 reviews) | Not enough data | 
| **Multilingual Surveys** | 8.1 (906 reviews) | Not enough data | 

#### Survey Insights

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1417 reviews) | 9.0 (5 reviews) | 
| **BI Tools Integration** | 8.0 (946 reviews) | Not enough data | 
| **Data Exporting** | 8.5 (1267 reviews) | Not enough data | 
| **Permissions** | 8.4 (1138 reviews) | Not enough data | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Adaptive Learning** | 7.6 (147 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (152 reviews) | Not enough data | 
| **Decision Making** | 8.0 (153 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 246 |
| **SurveyPlanet** | N/A | N/A |

#### Customization

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Custom Fields** | 8.6 (209 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (194 reviews) | Not enough data | 
| **Multi-page Forms** | 8.7 (214 reviews) | Not enough data | 
| **Design** | 8.6 (228 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Embedded Forms** | 8.3 (173 reviews) | Not enough data | 
| **Offline Capability** | 7.6 (151 reviews) | Not enough data | 
| **Notifications** | 8.3 (197 reviews) | Not enough data | 
| **Payments** | 7.8 (150 reviews) | Not enough data | 
| **Mobile Forms** | 8.5 (205 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | SurveyPlanet | 
|---|---|---|
| **Small-Business** | 36.5% | 29.2% | 
| **Mid-Market** | 34.1% | 37.5% | 
| **Enterprise** | 29.4% | 33.3% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### SurveyPlanet

- **Computer Software:** 12.5%
- **Retail:** 12.5%
- **Education Management:** 12.5%
- **Marketing and Advertising:** 8.3%
- **Construction:** 4.2%
- **Consumer Electronics:** 4.2%
- **Design:** 4.2%
- **Electrical/Electronic Manufacturing:** 4.2%
- **Financial Services:** 4.2%
- **Higher Education:** 4.2%
- **Other:** 29.2%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5209 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (953 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)

### Alternatives to SurveyPlanet

- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (953 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews)
- [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) — 4.4/5 stars (1037 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1142 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5209 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5831 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### SurveyPlanet

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-surveyplanet)