G2 reviewers report that SurveyMonkey excels in overall user satisfaction, boasting a significantly higher G2 Score compared to SurveyPlanet. Users appreciate its extensive customization options, with one reviewer noting, "It is so much customizable. Everything is available on a single platform."
Users say that SurveyMonkey's ease of use is a standout feature, with many highlighting the intuitive setup process. One user mentioned, "I like the ease of use most about it, and I find that setting it up was easy too," which contributes to its strong reputation among small businesses.
Reviewers mention that while SurveyPlanet offers a user-friendly interface, it lacks the depth of features found in SurveyMonkey. Users appreciate SurveyPlanet's professional appearance and ease of survey configuration, but some feel it doesn't match the comprehensive capabilities of its competitor.
According to verified reviews, SurveyMonkey's integration capabilities are a major plus, with users noting seamless connections with other software like Covr. This integration enhances the overall survey experience, making data collection more efficient and effective.
Users highlight that SurveyPlanet provides excellent customer service, with one reviewer specifically thanking a support representative for their helpfulness. However, the limited number of recent reviews suggests that it may not be as widely adopted or tested as SurveyMonkey.
G2 reviewers report that both platforms meet user requirements effectively, but SurveyMonkey's advanced features and AI capabilities give it an edge in data analysis. Users find that SurveyMonkey's AI features improve efficiency, allowing for deeper and faster analysis, which is a significant advantage for those needing detailed insights.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
EK
Hello Ravish,
We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic...Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
LS
Yes. There are different visual graph options that make viewing and presenting results extremely easy.Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
Your software and services insights are valuable.
Your peers come to G2 to get an inside look at and other business solutions. Adding perspective on will help others pick the right solution based on real user experience.