# Best Survey Software *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable ## Top Survey Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,604 reviews) | Real-time team survey and document collaboration | "[Seamless Collaboration, Smart AI, and All-in-One Value with Google Workspace](https://www.g2.com/survey_responses/google-workspace-review-12989188)" | | 2 | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5.0 (23,209 reviews) | Fast survey creation and feedback reporting | "[Fast Idea-to-Live Surveys with Smart Logic Branching](https://www.g2.com/survey_responses/surveymonkey-review-12831740)" | | 3 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (4,999 reviews) | Flexible forms with payments and workflows | "[Highly Customizable Forms with a Reliable Barcode Scanner](https://www.g2.com/survey_responses/jotform-review-12991702)" | | 4 | [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) | 4.4/5.0 (994 reviews) | CRM-connected customer feedback surveys | "[Reliable, Feature-Rich Surveys with Templates, AI Form Creation, and Zoho Integration](https://www.g2.com/survey_responses/zoho-survey-review-12865329)" | | 5 | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5.0 (459 reviews) | Microsoft-native simple surveys and quizzes | "[Simple and Efficient Tool for Surveys and Academic Forms](https://www.g2.com/survey_responses/microsoft-forms-review-12839124)" | | 6 | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5.0 (977 reviews) | Interactive lead and feedback forms | "[Flexible, Easy-to-Use, Robust, and Fits the Budget](https://www.g2.com/survey_responses/typeform-review-12873950)" | | 7 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,521 reviews) | Suite-based survey and file workflows | "[All-in-One Office Ecosystem with Reliable Apps and Seamless Collaboration](https://www.g2.com/survey_responses/microsoft-365-review-12834956)" | | 8 | [QuestionPro](https://www.g2.com/products/questionpro/reviews) | 4.5/5.0 (1,133 reviews) | Advanced research surveys with branching | "[User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics](https://www.g2.com/survey_responses/questionpro-review-12925750)" | | 9 | [Constant Contact](https://www.g2.com/products/constant-contact/reviews) | 4.1/5.0 (7,212 reviews) | Email campaigns with embedded feedback collection | "[Flexible Email Templates and Insightful Reporting in Constant Contact](https://www.g2.com/survey_responses/constant-contact-review-12837182)" | | 10 | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5.0 (2,912 reviews) | Research-grade experience feedback analysis | "[Structured Feedback Insights with an Intuitive Survey Builder](https://www.g2.com/survey_responses/qualtrics-market-research-review-12999170)" | ## How Many Survey Software Products Does G2 Track? **Total Products under this Category:** 551 ### Category Stats (Jun 2026) - **Average Rating**: 4.41/5 The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: 2ask (+0.17) - Among all products in this category, 2ask recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank Survey Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 152,600+ Authentic Reviews - 551+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Survey Software Is Best for Your Use Case? - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Leapsome](https://www.g2.com/products/leapsome/reviews) - **Easiest to Use:** [Matter](https://www.g2.com/products/matter-app/reviews) - **Top Trending:** [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) --- **Sponsored** ### Alchemer Survey Alchemer Survey is a professional survey platform that helps organizations collect feedback, analyze results, and turn insights into action across customer experience, employee engagement, and market research programs. Designed for teams that need more power and flexibility than basic survey tools — without the complexity of enterprise research platforms — Alchemer Survey scales from a single project to organization-wide feedback programs. What is Alchemer Survey used for? Alchemer Survey is used to run customer satisfaction (CSAT) surveys, Net Promoter Score (NPS) programs, market research studies, employee engagement surveys, product feedback loops, and academic or organizational research. It supports both one-off surveys and ongoing, multi-wave feedback programs across industries including technology, healthcare, education, financial services, and retail. Who is Alchemer Survey for? Alchemer Survey is built for researchers, CX professionals, HR teams, marketers, and product managers who need advanced survey logic and reporting without requiring dedicated IT or data science support. It serves organizations of all sizes — from small teams running targeted studies to enterprises managing global, multi-language feedback programs. Key capabilities: - Advanced survey building with branching logic, piping, randomization, and skip patterns — enabling highly tailored respondent experiences - Pre-built templates for common use cases alongside full custom-build options, so teams can launch fast or go deep - Omnichannel distribution via email, web, SMS, embedded links, QR codes, and social media — maximizing reach and response rates - Real-time reporting and analytics with live dashboards, response filtering, cross-tabulation, and exportable reports for easy stakeholder sharing - Multi-language support for global research programs, with role-based permissions to manage access and data governance at scale - Scalable architecture that grows with organizational needs — from a single survey to enterprise-wide feedback operations How does Alchemer Survey compare to other survey platforms? Alchemer Survey sits between simple tools like SurveyMonkey and Google Forms and enterprise platforms like Qualtrics. It offers research-grade features — advanced logic, robust reporting, and flexible distribution — at a price point and implementation complexity accessible to mid-market teams. Organizations that have outgrown basic tools but don't need (or want to pay for) a full enterprise suite consistently cite Alchemer Survey as a preferred alternative. Bottom line: Alchemer Survey gives organizations the tools to ask smarter questions, reach the right audiences, and act on what they learn — whether running a quick pulse survey or a comprehensive global research program. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=28&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1627&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey&secure%5Btoken%5D=fc58c0c726eb650350fb841ca342c6b698acc18f555d493e522a647aa65393a8&secure%5Burl%5D=https%3A%2F%2Fwww.alchemer.com%2Fl%2Falchemer-survey-g2-ppc%2F&secure%5Burl_type%5D=book_demo) --- ## What Are the Top-Rated Survey Software Products in 2026? ### 1. [Google Workspace](https://www.g2.com/products/google-workspace/reviews) Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace. **Average Rating:** 4.6/5.0 **Total Reviews:** 45,604 **How Do G2 Users Rate Google Workspace?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 9.0/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Google Workspace?** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,899,995 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (341,888 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Who Uses This Product?** - **Who Uses This:** Student, Teacher - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 46% Small-Business, 35% Mid-Market #### What Are Google Workspace's Pros and Cons? **Pros:** - Ease of Use (1396 reviews) - Team Collaboration (1000 reviews) - Integrations (904 reviews) - Features (809 reviews) - Google Integration (721 reviews) **Cons:** - Missing Features (591 reviews) - Limited Features (545 reviews) - Lacking Features (374 reviews) - Internet Dependency (247 reviews) - Limited Customization (237 reviews) ### What Do G2 Reviewers Say About Google Workspace? *AI-generated summary from verified user reviews* **Pros:** - Users find Google Workspace highly **easy to use** , appreciating its intuitive interface and seamless integration with other tools. - Users value the **seamless team collaboration** offered by Google Workspace, enhancing communication and productivity effortlessly. - Users value the **easy integrations** with tools like Slack and Asana, enhancing collaboration and reducing context-switching. - Users appreciate the **seamless integration** of tools in Google Workspace, enhancing collaboration and productivity effortlessly. - Users value the **seamless Google integration** , enhancing collaboration and efficiency across tools like Gmail, Drive, and Docs. **Cons:** - Users find **missing features** in Google Workspace, particularly in version history, CRM, and advanced reporting capabilities. - Users find the **limited features** of Google Workspace hinder effective campaign management and advanced reporting needs. - Users find Google Workspace **lacking features** compared to Office 365, especially in CRM and advanced reporting capabilities. - Users find the **internet dependency** of Google Workspace frustrating, especially with limited offline capabilities and quality issues. - Users find **limited customization** in Google Workspace, which affects organization and creativity during complex projects. #### What Are Recent G2 Reviews of Google Workspace? **"[Seamless Collaboration, Smart AI, and All-in-One Value with Google Workspace](https://www.g2.com/survey_responses/google-workspace-review-12989188)"** **Rating:** 5.0/5.0 stars *— Rajendra M.* [Read full review](https://www.g2.com/survey_responses/google-workspace-review-12989188) --- **"[Empowers Seamless Collaboration Across Platforms](https://www.g2.com/survey_responses/google-workspace-review-12960016)"** **Rating:** 5.0/5.0 stars *— Salina T.* [Read full review](https://www.g2.com/survey_responses/google-workspace-review-12960016) --- #### What Are G2 Users Discussing About Google Workspace? - [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 17 comments, 11 upvotes - [What is Google Surveys used for?](https://www.g2.com/discussions/what-is-google-surveys-used-for) - 8 comments, 2 upvotes - [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes - [What companies use G suite?](https://www.g2.com/discussions/what-companies-use-g-suite) - 5 comments, 3 upvotes - [Does G suite include Google classroom?](https://www.g2.com/discussions/does-g-suite-include-google-classroom) - 9 comments, 4 upvotes ### 2. [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 23,209 **How Do G2 Users Rate SurveyMonkey?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 8.4/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyMonkey?** - **Seller:** [SurveyMonkey](https://www.g2.com/sellers/surveymonkey) - **Company Website:** https://www.surveymonkey.com/? - **Year Founded:** 1999 - **HQ Location:** San Mateo, CA - **Twitter:** @SurveyMonkey (42,887 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/surveymonkey/ (1,390 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Teacher, Owner - **Top Industries:** Education Management, Hospital & Health Care - **Company Size:** 36% Small-Business, 34% Mid-Market #### What Are SurveyMonkey's Pros and Cons? **Pros:** - Ease of Use (345 reviews) - Ease of Creation (156 reviews) - Intuitive (110 reviews) - Simple (108 reviews) - Helpful (92 reviews) **Cons:** - Expensive (113 reviews) - Limitations (87 reviews) - Survey Issues (71 reviews) - Limited Features (67 reviews) - Limited Customization (60 reviews) ### What Do G2 Reviewers Say About SurveyMonkey? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of SurveyMonkey, finding it quick and intuitive for gathering feedback. - Users find **SurveyMonkey's ease of creation** exceptional, allowing quick and simple survey creation without technical skills. - Users find SurveyMonkey to be **intuitive** , simplifying the process of gathering and analyzing customer feedback effectively. - Users appreciate the **simplicity and efficiency** of SurveyMonkey for creating and analyzing surveys effortlessly. - Users find SurveyMonkey to be **easy to use** , providing straightforward tools for gathering and analyzing feedback efficiently. **Cons:** - Users find SurveyMonkey to be **expensive** , especially regarding limited features and costly customizations in the paid plans. - Users find the **free plan's limitations** restrictive, requiring payment for essential features and full response access. - Users experience **survey issues** such as limited customization, outdated templates, and slow mobile editing affecting their workflow. - Users find that the **limited features** in lower-tier plans restrict their ability to create detailed and customized surveys. - Users experience **limited customization** options, finding it challenging to achieve desired design and formatting controls. #### What Are Recent G2 Reviews of SurveyMonkey? **"[Fast Idea-to-Live Surveys with Smart Logic Branching](https://www.g2.com/survey_responses/surveymonkey-review-12831740)"** **Rating:** 4.5/5.0 stars *— Felipe C.* [Read full review](https://www.g2.com/survey_responses/surveymonkey-review-12831740) --- **"[Build with AI Makes Survey Creation Fast and Effortless](https://www.g2.com/survey_responses/surveymonkey-review-12696624)"** **Rating:** 4.5/5.0 stars *— Chandra K.* [Read full review](https://www.g2.com/survey_responses/surveymonkey-review-12696624) --- #### What Are G2 Users Discussing About SurveyMonkey? - [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) - 6 comments - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [What is SurveyMonkey?](https://www.g2.com/discussions/what-is-surveymonkey) - 2 comments, 1 upvote - [Is SurveyMonkey safe to use?](https://www.g2.com/discussions/is-surveymonkey-safe-to-use) - 2 comments - [How do you write a good market research survey?](https://www.g2.com/discussions/how-do-you-write-a-good-market-research-survey) ### 3. [Jotform](https://www.g2.com/products/jotform/reviews) Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results. **Average Rating:** 4.7/5.0 **Total Reviews:** 4,999 **How Do G2 Users Rate Jotform?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Jotform?** - **Seller:** [Jotform](https://www.g2.com/sellers/jotform) - **Company Website:** https://www.jotform.com/ - **Year Founded:** 2006 - **HQ Location:** San Francisco, California - **Twitter:** @Jotform (39,289 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3541463/ (901 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Education Management - **Company Size:** 70% Small-Business, 21% Mid-Market #### What Are Jotform's Pros and Cons? **Pros:** - Ease of Use (1083 reviews) - Simple (715 reviews) - Ease of Creation (475 reviews) - User-Friendly (464 reviews) - Features (457 reviews) **Cons:** - Expensive (277 reviews) - Missing Features (238 reviews) - Form Issues (231 reviews) - Limited Customization (221 reviews) - Form Design (212 reviews) ### What Do G2 Reviewers Say About Jotform? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Jotform, finding it simple to navigate and effective for client forms. - Users appreciate the **ease of creating forms** with Jotform, enhancing organization and streamlining event management effortlessly. - Users love the **intuitive setup process** of Jotform, appreciating its prefilled templates and ease of customization. - Users appreciate Jotform's **user-friendly interface** , making navigation and form creation simple and efficient. - Users love the **ease of building powerful forms** with Jotform’s intuitive interface and extensive templates. **Cons:** - Users find Jotform **too expensive** , especially since it was advertised as a free service with hidden costs. - Users struggle with **missing features** , particularly in font color changes, resizing fields, and simplifying math functions. - Users often face **form issues** with Jotform, finding navigation and functionality unclear and integration lacking. - Users find the **limited customization options** frustrating, hindering creativity and personal branding in their forms. - Users find **form design navigation challenging** , struggling with complicated directions and limited built-in customization options. #### What Are Recent G2 Reviews of Jotform? **"[Highly Customizable Forms with a Reliable Barcode Scanner](https://www.g2.com/survey_responses/jotform-review-12991702)"** **Rating:** 4.5/5.0 stars *— Emmanuel A.* [Read full review](https://www.g2.com/survey_responses/jotform-review-12991702) --- **"[Automation to its Finest](https://www.g2.com/survey_responses/jotform-review-12971024)"** **Rating:** 5.0/5.0 stars *— Verified User in Logistics and Supply Chain* [Read full review](https://www.g2.com/survey_responses/jotform-review-12971024) --- #### What Are G2 Users Discussing About Jotform? - [What innovative uses of Jotform are seen in data collection and management across various sectors?](https://www.g2.com/discussions/what-innovative-uses-of-jotform-are-seen-in-data-collection-and-management-across-various-sectors) - 1 upvote - [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) - 4 comments, 2 upvotes - [Who uses JotForm?](https://www.g2.com/discussions/who-uses-jotform) - [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) - 7 comments, 1 upvote - [Does JotForm cost money?](https://www.g2.com/discussions/does-jotform-cost-money) - 7 comments, 1 upvote ### 4. [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL certification, ● Survey builder in 7 languages, ● Password, muti-response and spam protection.   Informed decisions are just around the corner. Learn more at https://www.zoho.com/survey/. **Average Rating:** 4.4/5.0 **Total Reviews:** 994 **How Do G2 Users Rate Zoho Survey?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Zoho Survey?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Who Uses This:** Founder, Engineer - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 50% Small-Business, 33% Mid-Market #### What Are Zoho Survey's Pros and Cons? **Pros:** - Ease of Use (74 reviews) - Ease of Creation (32 reviews) - Intuitive (29 reviews) - Simple (27 reviews) - Helpful (25 reviews) **Cons:** - Limited Customization (27 reviews) - Survey Issues (16 reviews) - Limited Features (12 reviews) - Limited Data Analysis (10 reviews) - Outdated Design (10 reviews) ### What Do G2 Reviewers Say About Zoho Survey? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **intuitive ease of use** of Zoho Survey, simplifying survey creation and enhancing flexibility. - Users appreciate the **easy, intuitive survey creation** of Zoho Survey, enabling quick and professional survey setups. - Users love the **intuitive design** of Zoho Survey, making survey creation and management straightforward and efficient. - Users enjoy the **simplicity and ease of adaptability** of Zoho Survey, enhancing their survey experience significantly. - Users appreciate the **helpful support** from Zoho Survey, facilitating a smooth setup and optimal usage experience. **Cons:** - Users find **limited customization** options for survey design in Zoho Survey, restricting their creative freedom. - Users often face **interface and design issues** with Zoho Survey, impacting usability and overall satisfaction. - Users find the **limited features** of Zoho Survey restrictive, especially for advanced users and deeper customization. - Users note **limited data analysis** capabilities in Zoho Survey, often requiring external tools for in-depth insights. - Users note the **outdated design** of Zoho Survey, wishing for more modern visuals and customization options. #### What Are Recent G2 Reviews of Zoho Survey? **"[Reliable, Feature-Rich Surveys with Templates, AI Form Creation, and Zoho Integration](https://www.g2.com/survey_responses/zoho-survey-review-12865329)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/zoho-survey-review-12865329) --- **"[Straightforward Survey Creation with Handy Zoho Integrations](https://www.g2.com/survey_responses/zoho-survey-review-12867660)"** **Rating:** 4.5/5.0 stars *— Himanshu J.* [Read full review](https://www.g2.com/survey_responses/zoho-survey-review-12867660) --- #### What Are G2 Users Discussing About Zoho Survey? - [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) - 4 comments, 1 upvote - [What are the features of survey?](https://www.g2.com/discussions/zoho-survey-what-are-the-features-of-survey) - [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) - 2 comments, 1 upvote - [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) - 2 comments, 1 upvote ### 5. [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events. Key Features and Functionality: - Survey and Quiz Creation: Design engaging surveys and quizzes with various question types, including multiple-choice, text, rating, and more. - Real-Time Collaboration: Share forms with others to collaborate on content creation and editing in real time. - Response Collection: Distribute forms via email, a direct link, or embed them into web pages to collect responses from participants across different platforms. - Data Analysis: Utilize built-in analytics to evaluate responses, view automatic charts, and export data to Excel for further analysis. - Integration with Microsoft 365: Seamlessly integrate with other Microsoft 365 applications, enhancing productivity and data management. Primary Value and User Solutions: Microsoft Forms addresses the need for efficient and straightforward data collection and analysis. By providing a platform to create and distribute forms quickly, it enables users to gather valuable insights, assess performance, and make informed decisions. Its integration with Microsoft 365 ensures a cohesive experience, allowing users to leverage familiar tools and workflows. Whether for educational assessments, customer feedback, or event planning, Microsoft Forms streamlines the process, saving time and enhancing productivity. **Average Rating:** 4.4/5.0 **Total Reviews:** 459 **How Do G2 Users Rate Microsoft Forms?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Microsoft Forms?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Who Uses This:** Software Engineer, Project Manager - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 43% Mid-Market, 39% Enterprise #### What Are Microsoft Forms's Pros and Cons? **Pros:** - Ease of Use (32 reviews) - Ease of Creation (17 reviews) - Integrations (13 reviews) - Intuitive (13 reviews) - Helpful (12 reviews) **Cons:** - Limited Customization (14 reviews) - Missing Features (12 reviews) - Limited Features (10 reviews) - Poor Design (9 reviews) - Limited Integrations (7 reviews) ### What Do G2 Reviewers Say About Microsoft Forms? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Microsoft Forms, making it simple to create and visualize surveys and quizzes. - Users value the **ease of creation** in Microsoft Forms, appreciating its intuitive design and seamless integration with Microsoft tools. - Users appreciate the **seamless integrations** with Microsoft tools, enhancing collaboration and data management efficiency. - Users love the **intuitive interface** of Microsoft Forms, making data collection and survey creation simple and efficient. - Users value the **ease of use** of Microsoft Forms, appreciating its quick accessibility and effective project management features. **Cons:** - Users find the **limited customization** options frustrating, as it restricts design freedom and results in uniformity. - Users find **Microsoft Forms lacking important features** , limiting customization and user interface compared to competitors. - Users find Microsoft Forms to have **limited features** , restricting customization and flexibility compared to other form-building tools. - Users find the **poor design** of Microsoft Forms limits customization and complicates building complex forms and reporting. - Users find the **limited integrations** with non-Microsoft applications frustrating, hindering overall functionality and customization options. #### What Are Recent G2 Reviews of Microsoft Forms? **"[Simple and Efficient Tool for Surveys and Academic Forms](https://www.g2.com/survey_responses/microsoft-forms-review-12839124)"** **Rating:** 5.0/5.0 stars *— Dr. Shalini P.* [Read full review](https://www.g2.com/survey_responses/microsoft-forms-review-12839124) --- **"[Microsoft Forms Makes Surveys Fast, Simple, and Easy to Share](https://www.g2.com/survey_responses/microsoft-forms-review-12920035)"** **Rating:** 4.5/5.0 stars *— Balram T.* [Read full review](https://www.g2.com/survey_responses/microsoft-forms-review-12920035) --- #### What Are G2 Users Discussing About Microsoft Forms? - [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) - 2 comments - [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) - 2 comments - [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) - 2 comments - [What can Microsoft Forms do?](https://www.g2.com/discussions/what-can-microsoft-forms-do) - 1 comment ### 6. [Typeform](https://www.g2.com/products/typeform/reviews) Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot. **Average Rating:** 4.5/5.0 **Total Reviews:** 977 **How Do G2 Users Rate Typeform?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Typeform?** - **Seller:** [Typeform](https://www.g2.com/sellers/typeform) - **Company Website:** https://www.typeform.com/ - **Year Founded:** 2012 - **HQ Location:** Barcelona - **Twitter:** @typeform (28,375 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3226972/ (882 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 65% Small-Business, 28% Mid-Market #### What Are Typeform's Pros and Cons? **Pros:** - Ease of Use (138 reviews) - Intuitive (87 reviews) - Simple (64 reviews) - Integrations (53 reviews) - Ease of Creation (51 reviews) **Cons:** - Expensive (47 reviews) - Limited Customization (21 reviews) - Limited Features (21 reviews) - Missing Features (17 reviews) - Integration Issues (14 reviews) ### What Do G2 Reviewers Say About Typeform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Typeform, enjoying straightforward interactions and intuitive logic that enhances engagement. - Users love the **intuitive design** of Typeform, making complex pathways straightforward and boosting response rates. - Users love the **conversational format** of Typeform, making interactions engaging and personalized without overwhelming fields. - Users value the **seamless integrations** with tools like Google Sheets and HubSpot for enhanced functionality. - Users appreciate the **ease of creation** with Typeform, enjoying its intuitive interface and customizable templates. **Cons:** - Users find Typeform to be **very expensive** , with many features limited to higher payment tiers and low submission limits. - Users find the **limited customization** options require significant effort to achieve a polished, professional appearance. - Users feel frustrated by Typeform's **limited features** , particularly around advanced reporting and bulk data handling. - Users find **missing features** in Typeform, particularly concerning data handling, export tools, and user interface controls. - Users often face **integration issues** with Typeform, hindering data transfer and complicating reporting processes. #### What Are Recent G2 Reviews of Typeform? **"[Interactive Forms That Improved Our Response Rates](https://www.g2.com/survey_responses/typeform-review-12757331)"** **Rating:** 5.0/5.0 stars *— Shoaib K.* [Read full review](https://www.g2.com/survey_responses/typeform-review-12757331) --- **"[Flexible, Easy-to-Use, Robust, and Fits the Budget](https://www.g2.com/survey_responses/typeform-review-12873950)"** **Rating:** 4.5/5.0 stars *— Dustin F.* [Read full review](https://www.g2.com/survey_responses/typeform-review-12873950) --- #### What Are G2 Users Discussing About Typeform? - [What is Typeform used for?](https://www.g2.com/discussions/typeform-what-is-typeform-used-for) - 2 comments - [Is Typeform secure?](https://www.g2.com/discussions/is-typeform-secure) - 1 comment - [What is included in Typeform free plan?](https://www.g2.com/discussions/what-is-included-in-typeform-free-plan) - 1 comment - [Is Typeform free?](https://www.g2.com/discussions/is-typeform-free) - 1 comment - [What is Typeform used for?](https://www.g2.com/discussions/what-is-typeform-used-for) - 2 comments ### 7. [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,521 **How Do G2 Users Rate Microsoft 365?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 9.0/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Microsoft 365?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Who Uses This:** Owner, Manager - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 37% Mid-Market, 35% Small-Business #### What Are Microsoft 365's Pros and Cons? **Pros:** - Ease of Use (264 reviews) - Team Collaboration (205 reviews) - Features (191 reviews) - Integrations (184 reviews) - Seamless Integration (169 reviews) **Cons:** - Expensive (112 reviews) - Missing Features (97 reviews) - Learning Curve (90 reviews) - Lacking Features (71 reviews) - Limited Features (70 reviews) ### What Do G2 Reviewers Say About Microsoft 365? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of navigation** and integration of Microsoft 365, enhancing their productivity effortlessly. - Users value the **seamless team collaboration** in Microsoft 365, enhancing productivity and communication across platforms. - Users value the **seamless integration with Microsoft apps** and a variety of features for enhanced productivity. - Users value the **seamless integration** of Microsoft 365 with various apps, enhancing collaboration and accessibility from anywhere. - Users enjoy the **seamless integration** of Microsoft 365 with apps, enhancing accessibility and collaboration across devices. **Cons:** - Users find Microsoft 365 **too expensive** for small teams, with frustrating updates and slow performance affecting usability. - Users find **missing features** frustrating, especially when updates disrupt functionality and limit access in lower-priced plans. - Users find the **learning curve** steep and overwhelming, particularly with advanced features and numerous applications. - Users find Microsoft 365 **lacking features** in lower-priced plans, making it difficult for small teams to access necessary tools. - Users are frustrated by the **limited features** available on lower-priced plans in Microsoft 365, affecting usability. #### What Are Recent G2 Reviews of Microsoft 365? **"[All in One Productivity Ecosystem with Seamless Collaboration Across Devices](https://www.g2.com/survey_responses/microsoft-365-review-12930516)"** **Rating:** 4.5/5.0 stars *— Sunil B.* [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-12930516) --- **"[All-in-One Office Ecosystem with Reliable Apps and Seamless Collaboration](https://www.g2.com/survey_responses/microsoft-365-review-12834956)"** **Rating:** 5.0/5.0 stars *— Megh P.* [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-12834956) --- #### What Are G2 Users Discussing About Microsoft 365? - [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote - [What kind of software is Microsoft Office?](https://www.g2.com/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote - [What programs are in Microsoft Office suite?](https://www.g2.com/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment - [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) - 2 comments ### 8. [QuestionPro](https://www.g2.com/products/questionpro/reviews) QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,133 **How Do G2 Users Rate QuestionPro?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Permissions:** 8.6/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind QuestionPro?** - **Seller:** [QuestionPro](https://www.g2.com/sellers/questionpro-e7e208d7-85c1-4b51-8202-7d5f10958265) - **Year Founded:** 2005 - **HQ Location:** Austin , Texas - **Twitter:** @questionpro (13,094 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3035857/ (532 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Student - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 60% Small-Business, 23% Mid-Market #### What Are QuestionPro's Pros and Cons? **Pros:** - Ease of Use (303 reviews) - Helpful (128 reviews) - Intuitive (113 reviews) - Customer Support (86 reviews) - Ease of Creation (86 reviews) **Cons:** - Survey Issues (77 reviews) - Learning Curve (51 reviews) - Expensive (32 reviews) - Limited Customization (29 reviews) - Not Intuitive (26 reviews) ### What Do G2 Reviewers Say About QuestionPro? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of QuestionPro, praising its intuitive design and seamless website integration. - Users praise QuestionPro for its **exceptional service and intuitive features** , enabling effective survey management and community engagement. - Users find QuestionPro’s **intuitive design** makes navigation simple, enhancing their survey experience effectively. - Users value the **exceptional customer support** from QuestionPro, highlighting the team's responsiveness and helpfulness. - Users appreciate the **ease of creation** with QuestionPro, making survey design quick and user-friendly. **Cons:** - Users feel that the **limited number of available surveys** impacts the overall experience and utility of QuestionPro. - Users find the **learning curve steep** due to complex features and a challenging interface for newcomers. - Users express concerns about the **expensive pricing** of QuestionPro, feeling burdened by unnecessary costs and sudden increases. - Users find **limited customization options** in QuestionPro, hindering the creation of visually appealing surveys and emails. - Users find the platform's interface **not intuitive** , causing confusion with certain features and navigation. #### What Are Recent G2 Reviews of QuestionPro? **"[User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics](https://www.g2.com/survey_responses/questionpro-review-12925750)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/questionpro-review-12925750) --- **"[Friendly and easy-to-use interface](https://www.g2.com/survey_responses/questionpro-review-12915607)"** **Rating:** 4.5/5.0 stars *— Humberto R.* [Read full review](https://www.g2.com/survey_responses/questionpro-review-12915607) --- #### What Are G2 Users Discussing About QuestionPro? - [What is QuestionPro used for?](https://www.g2.com/discussions/what-is-questionpro-used-for) - 1 comment ### 9. [Constant Contact](https://www.g2.com/products/constant-contact/reviews) We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com **Average Rating:** 4.1/5.0 **Total Reviews:** 7,212 **How Do G2 Users Rate Constant Contact?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 8.4/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Constant Contact?** - **Seller:** [Constant Contact](https://www.g2.com/sellers/constant-contact-5aaee82b-8325-4eeb-b7b7-15fada778076) - **Company Website:** https://www.constantcontact.com/home - **Year Founded:** 1995 - **HQ Location:** Waltham, US - **Twitter:** @ConstantContact (67,137 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/constant-contact/ (1,147 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Owner - **Top Industries:** Non-Profit Organization Management, Marketing and Advertising - **Company Size:** 70% Small-Business, 23% Mid-Market #### What Are Constant Contact's Pros and Cons? **Pros:** - Ease of Use (978 reviews) - Easy Creation (468 reviews) - Email Marketing (447 reviews) - Simple (430 reviews) - User-Friendly (396 reviews) **Cons:** - Missing Features (272 reviews) - Limited Features (239 reviews) - Limited Customization (232 reviews) - Limited Templates (196 reviews) - Layout Issues (167 reviews) ### What Do G2 Reviewers Say About Constant Contact? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Constant Contact, finding it simple to create and manage content effortlessly. - Users love the **easy creation** of content with Constant Contact, featuring numerous templates and effortless scheduling. - Users value the **ease of use** in Constant Contact for managing email campaigns and monitoring engagement effectively. - Users commend the **simple onboarding process** with templates, making it easy to implement and customize their emails. - Users praise the **user-friendly interface** of Constant Contact, enabling effective communication and community engagement effortlessly. **Cons:** - Users express frustration with **missing features** like better search functions and template integrations in Constant Contact. - Users express frustration with the **limited features** of Constant Contact, wishing for more flexibility and necessary functionalities. - Users express a need for **greater customization options** in layout and design features within Constant Contact. - Users are frustrated by the **limited templates** in Constant Contact, feeling designs are too stagnant and uninspired. - Users find **layout issues** with Constant Contact, struggling with limited flexibility and cumbersome design adjustments. #### What Are Recent G2 Reviews of Constant Contact? **"[Flexible Email Templates and Insightful Reporting in Constant Contact](https://www.g2.com/survey_responses/constant-contact-review-12837182)"** **Rating:** 4.5/5.0 stars *— Olga Z.* [Read full review](https://www.g2.com/survey_responses/constant-contact-review-12837182) --- **"[Clean, Affordable Newsletter Tool with Easy Integrations, Analytics, and A/B Testing](https://www.g2.com/survey_responses/constant-contact-review-12722795)"** **Rating:** 5.0/5.0 stars *— Charles J.* [Read full review](https://www.g2.com/survey_responses/constant-contact-review-12722795) --- #### What Are G2 Users Discussing About Constant Contact? - [How are small businesses using Constant Contact to enhance their email marketing campaigns effectively?](https://www.g2.com/discussions/how-are-small-businesses-using-constant-contact-to-enhance-their-email-marketing-campaigns-effectively) - 3 comments - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote - [Does Constant Contact have a CRM?](https://www.g2.com/discussions/does-constant-contact-have-a-crm) - 2 comments - [How do I stop Constant Contact emails?](https://www.g2.com/discussions/how-do-i-stop-constant-contact-emails) - 2 comments - [What is constant contact used for?](https://www.g2.com/discussions/what-is-constant-contact-used-for) - 1 comment ### 10. [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study. • Insights that arrive after the decision has already been made. • Business teams route around research — using unvalidated generic AI tools. Qualtrics Market Research replaces that infrastructure. We're the only platform where research expertise, validated methodology, and AI are natively embedded, not bolted on — built on 20+ years of experience insights and trained on millions of proprietary and unique market research survey responses that generic AI tools can’t replicate. Research platform, human and synthetic panels, advanced methodology, and AI-powered synthesis — integrated natively, not stitched together. And uniquely: research sits in the same system as CX and EX data, closing the loop between insight and measurable business outcomes in a way no agency or point solution can. The result: research shifts from scarcity to abundance. • Decision-grade insights in 24–48 hours instead of 6–8 weeks. • Research costs cut 50–85%. • Insights compound into institutional knowledge instead of disappearing into slide decks. • Research becomes the thing every business decision runs through. Customers see the difference quickly. • Gabb cut time-to-insight from 7 days to 4 hours and runs research at 50% lower cost. • Navy Federal Credit Union delivers strategic research in under 4 hours versus 5 days. • Workday generated 1,700 product improvement ideas in 3 months. • Booking.com cut fielding costs 50% with synthetic panels. • Victoria's Secret runs 200%+ more research projects on the same team. • Across deployments, Nucleus Research finds an average 100% ROI with 1.5-year payback. Qualtrics is also named a Strong Performer in The Forrester Wave™ for Experience Research Platforms (https://www.qualtrics.com/ebooks-guides/experience-research-wave-report/). \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Why teams choose Qualtrics Market Research 1) Research platform + research expertise + research-grade AI — purpose-built to work together Most platforms give you survey software. Qualtrics gives you a research system. 20+ years of market research expertise embedded in the platform itself. AI trained on real market research data, not internet scraping. Panel access, study design, advanced analytics, and synthesis — integrated natively, not stitched together through APIs. And when you need to connect to your BI tools (Tableau, Power BI, Looker) or bring in specialized panels, Qualtrics is built to integrate, not replace. Agencies have the expertise but not the platform. DIY tools have the platform but not the expertise. Generic AI moves fast but has no research foundation. Qualtrics is the only option where all three exist natively — and plays well with the rest of your stack. 2) The only ecosystem that connects research to CX, EX, and operational data Research sits in the same system as the experience data your organization already collects — CX satisfaction scores, EX engagement metrics, operational performance data. Research questions can be triggered by what's happening in your programs. Findings can be validated against real business outcomes. You can prove research ROI by connecting insights to measurable results. No agency, no specialized MR platform, and no AI tool offers this natively — and it cannot be replicated by stitching tools together. This closes the loop between insight and outcome in a way no one else can. 3) Governance that scales research without diluting it The risk of research democratization is confident conclusions built on flawed inputs — more teams running studies, fewer with methodology expertise to run them well. Qualtrics is the only platform with built-in guardrails that prevent flawed studies from being fielded, a published validation framework for synthetic data that survives stakeholder scrutiny, and centralized visibility that lets research leaders see and govern everything running across the organization. Fast and governed. Scaled and rigorous. That combination doesn't exist anywhere else. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ What you can do with Qualtrics Market Research Move from project to platform. Research becomes always-on infrastructure, not a request queue. Continuous tracking, always-available findings, and AI that surfaces what teams already know before they ask. Every study compounds in Research Hub — the 10th study on a topic makes the 1st study more valuable, not obsolete. Research Agent lets any team member get validated answers without a trained researcher in the room — so research scales beyond the research team without creating governance risk. Get decision-grade insights without the agency wait. Deliver insights in 24–48 hours instead of 6–8 weeks — so findings arrive before the decision, not after it. Synthetic panels compress directional research from weeks to hours at 50% lower cost. Apply advanced methodology (Conjoint with HB analysis, MaxDiff with TURF, Van Westendorp, Gabor-Granger) without an agency — built into the platform so the economics of high-quality research change permanently. AI handles transcript coding, theme detection, and summary generation, so researchers spend their time on interpretation, not mechanics. Govern research as it scales. Built-in methodology guardrails prevent flawed studies from being fielded — Research Agent (early access) enforces best practices at the point of study creation, not after results come back. Federated permissions and branded templates let every team operate within shared quality standards. Audit trails, AI transparency, and a published synthetic validation framework (Generalization, Data Shape, Diversity, Transferability) provide the provenance enterprise stakeholders will ask about. SOC 2, GDPR, HITRUST, ISO 27001, and FedRAMP round out the compliance posture procurement teams already know how to approve. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Key Qualtrics Market Research capabilities • Research hub — AI-powered search and synthesis across every study, including external documents; cross-study intelligence surfaces patterns automatically • Advanced survey tools — Drag-and-drop survey builder, advanced logic, quota management, support for 100+ question types, and PhD-backed templates • Research agent (early access) — AI-guided study scoping for Conjoint and MaxDiff, questionnaire drafting, plain-language Q&A against your accumulated research library • Synthetic panels — Launch studies instantly to pre-test survey designs, screen dozens of ideas, explore new populations, or extend first-wave findings with simulated row-level responses from research- grade AI that replicate real-world audience patterns • Integrated human panels — reach 200M+ vetted respondents across 200+ global markets through a curated network of 30+ panel partners, all accessible in the platform • UX research - Moderated and unmoderated user testing, card sorting and tree testing on the same platform as other market research capabilities. • Advanced methodology — Conjoint (CBC with HB analysis), MaxDiff with TURF, Van Westendorp PSM, Gabor-Granger, segmentation, brand tracking, concept testing • AI summary — automated transcript coding, theme detection, and highlight reel generation for qualitative work • Video & audio analysis — Analyzes thousands of open-text responses and automatically surfaces key themes, sentiment trends, and representative quotes with AI. • Conversational feedback — Uncover layers of valuable context with intelligent follow-up questions that dynamically adapts to customer input • ExpertReview — AI-driven survey quality and methodology checks at the point of design • Stats iQ + Text iQ — AI-powered statistical analysis and open-end text analytics CX + EX + MR integration — research connects natively to experience programs, the only platform that does • Prebuilt XM solutions — survey-in-a-box for brand tracking, concept testing, message testing, A&U, and UX research •Advanced analysis — Crosstabs and customizable reporting dashboards REST API, multi-channel distribution including email and SMS, WCAG 2.0 compliant • Enterprise governance — federated permissions, branded templates, audit trails, AI transparency, bias auditing • System integrations — Salesforce, Snowflake, Tableau, Power BI • Compliance — SOC 2, GDPR, HITRUST, ISO 27001, FedRAMP \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - ABOUT QUALTRICS Qualtrics is the AI-powered experience and research platform organizations use to understand customers, employees, and markets — and act on what they learn. Across customer experience, employee experience, and market research, the Qualtrics platform combines proprietary AI, PhD-backed methodology, and the world's most flexible feedback technology to help teams design better products, deliver better experiences, and make better decisions, faster. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - RELATED QUALTRICS PRODUCTS Qualtrics Customer Experience Hear every customer's voice, fix every broken experience, and increase loyalty and lifetime value. Combines an AI-powered listening engine, predictive intelligence, and closed-loop action capabilities so teams can move beyond measurement to drive change across the entire customer journey. https://www.g2.com/products/qualtrics-customer-experience/reviews Qualtrics Employee Experience Gather continuous feedback at every employee moment that matters and take action to improve engagement, talent planning, productivity, and innovation. Pairs AI-driven analytics and IO-psychology-based decision tools with guided manager action planning and real-time automated workflows. https://www.g2.com/products/qualtrics-employee-experience/reviews **Average Rating:** 4.4/5.0 **Total Reviews:** 2,912 **How Do G2 Users Rate Qualtrics Market Research?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind Qualtrics Market Research?** - **Seller:** [Qualtrics](https://www.g2.com/sellers/qualtrics) - **Company Website:** https://www.qualtrics.com - **Year Founded:** 2002 - **HQ Location:** Provo, UT - **Twitter:** @Qualtrics (42,137 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/314350/ (6,231 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Student, Research Assistant - **Top Industries:** Higher Education, Education Management - **Company Size:** 45% Enterprise, 33% Mid-Market #### What Are Qualtrics Market Research's Pros and Cons? **Pros:** - Ease of Use (295 reviews) - Survey Creation (246 reviews) - Features (109 reviews) - Intuitive (99 reviews) - Ease of Creation (82 reviews) **Cons:** - Survey Issues (79 reviews) - Survey Limitations (62 reviews) - Learning Curve (53 reviews) - Limited Customization (47 reviews) - Pricing Issues (47 reviews) ### What Do G2 Reviewers Say About Qualtrics Market Research? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Qualtrics, facilitating self-service survey creation and management effortlessly. - Users appreciate the **self-service platform** of Qualtrics, enabling easy survey creation, testing, and measuring results. - Users value the **ease of building sophisticated surveys** with Qualtrics, appreciating its versatile and scalable features. - Users value the **intuitive interface** of Qualtrics Market Research, fostering creativity and ease in survey creation and analysis. - Users appreciate the **ease of creation** with Qualtrics, finding the intuitive interface perfect for building surveys effortlessly. **Cons:** - Users express frustration over **collaborative survey limitations** in Qualtrics, complicating sharing and feedback processes. - Users note the **limited international survey capacity** and desire more support for survey customization and advanced templates. - Users experience a **steep learning curve** with Qualtrics, making it difficult for beginners to utilize effectively. - Users find the **limited customization** options frustrating, particularly regarding advanced analytics and survey appearance adjustments. - Users express concerns about **pricing issues** with Qualtrics, noting it's high and lacks discounts for non-profits. #### What Are Recent G2 Reviews of Qualtrics Market Research? **"[Structured Feedback Insights with an Intuitive Survey Builder](https://www.g2.com/survey_responses/qualtrics-market-research-review-12999170)"** **Rating:** 4.0/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/qualtrics-market-research-review-12999170) --- **"[Very useful for Wellness Surveys, Feedback Collection and Research Work](https://www.g2.com/survey_responses/qualtrics-market-research-review-12806991)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/qualtrics-market-research-review-12806991) --- #### What Are G2 Users Discussing About Qualtrics Market Research? - [How are organizations utilizing Qualtrics CoreXM to gather and analyze customer experience data?](https://www.g2.com/discussions/how-are-organizations-utilizing-qualtrics-corexm-to-gather-and-analyze-customer-experience-data) - 1 comment - [What is Qualtrics CoreXM used for?](https://www.g2.com/discussions/what-is-qualtrics-corexm-used-for) - 2 comments, 2 upvotes - [Is qualtrics better than SurveyMonkey?](https://www.g2.com/discussions/is-qualtrics-better-than-surveymonkey) - 3 comments, 1 upvote - [What is qualtrics platform?](https://www.g2.com/discussions/what-is-qualtrics-platform) - 1 comment - [What is CoreXM?](https://www.g2.com/discussions/what-is-corexm) - 1 comment ### 11. [Leapsome](https://www.g2.com/products/leapsome/reviews) Leapsome is the AI-powered people platform for HR excellence and high-performing teams. It combines a modern HRIS with performance management, employee engagement, learning, compensation, and more — all in one flexible, easy-to-use solution. Designed for forward-thinking companies, Leapsome simplifies and automates HR processes across the entire employee lifecycle — from onboarding to reviews, surveys, development, and beyond. With powerful AI capabilities, built-in best practices, and interconnected people analytics, Leapsome enables better decisions, less admin, and more impact. More than 1,750 HR teams, managers, and leaders trust Leapsome to elevate their people strategy and build cultures where employees grow and thrive. Leapsome was founded in 2016 by Kajetan Armansperg and Jenny Podewils. 💬 Join our Slack community with hundreds of other HR & People Ops pros: https://hubs.li/Q02\_B0Gc0 📧 Get the newsletter with the best HR & People Ops resources https://hubs.li/Q02\_B0Nw0 **Average Rating:** 4.8/5.0 **Total Reviews:** 2,410 **How Do G2 Users Rate Leapsome?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 9.1/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Leapsome?** - **Seller:** [Leapsome](https://www.g2.com/sellers/leapsome) - **Company Website:** https://www.leapsome.com - **Year Founded:** 2016 - **HQ Location:** New York, New York, United States - **Twitter:** @leapsome (1,889 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17954843/ (141 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 63% Mid-Market, 19% Enterprise #### What Are Leapsome's Pros and Cons? **Pros:** - Ease of Use (886 reviews) - Helpful (480 reviews) - Intuitive (452 reviews) - Simple (450 reviews) - Feedback (426 reviews) **Cons:** - Missing Features (142 reviews) - Learning Curve (138 reviews) - Navigation Difficulty (132 reviews) - Not Intuitive (120 reviews) - Feedback Issues (115 reviews) ### What Do G2 Reviewers Say About Leapsome? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** in Leapsome, finding the platform intuitive for feedback and goal tracking. - Users appreciate the **helpfulness** of Leapsome, finding it easy to set and track company-wide goals effectively. - Users love the **intuitive interface** of Leapsome, which makes performance management seamless and user-friendly. - Users value Leapsome for its **user-friendly interface** and intuitive setup, enhancing career growth and goal tracking. - Users value the **seamless integration of feedback tools** in Leapsome, enhancing performance management and communication effortlessly. **Cons:** - Users find the **missing features** in Leapsome frustrating, particularly regarding data integration and navigation improvements. - Users find the **learning curve steep** for Leapsome, with confusing setup and insufficient education on modules. - Users find the **navigation difficult** , particularly when moving between different modules and accessing reviews on Leapsome. - Users find Leapsome to have a **not intuitive interface** , making initial navigation and menu clarity challenging. - Users note **feedback issues** with Leapsome's lengthy overlays and rigid notification settings, which can be confusing and overwhelming. #### What Are Recent G2 Reviews of Leapsome? **"[Intuitive UI and Helpful Peer Reviews with Smart Google Calendar Integration](https://www.g2.com/survey_responses/leapsome-review-13002741)"** **Rating:** 5.0/5.0 stars *— Alfred N.* [Read full review](https://www.g2.com/survey_responses/leapsome-review-13002741) --- **"[Streamlined Goal Tracking and Performance Reviews in One Place](https://www.g2.com/survey_responses/leapsome-review-12995725)"** **Rating:** 5.0/5.0 stars *— Ester Rani C.* [Read full review](https://www.g2.com/survey_responses/leapsome-review-12995725) --- #### What Are G2 Users Discussing About Leapsome? - [I'm having difficulty setting up performance reviews in Leapsome. Any tips for a new user?](https://www.g2.com/discussions/i-m-having-difficulty-setting-up-performance-reviews-in-leapsome-any-tips-for-a-new-user) ### 12. [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,287 **How Do G2 Users Rate G2 Marketing Solutions?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind G2 Marketing Solutions?** - **Seller:** [G2](https://www.g2.com/sellers/g2) - **Company Website:** https://www.g2.com - **Year Founded:** 2012 - **HQ Location:** Chicago, USA - **Twitter:** @G2dotcom (32,942 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2641084/ (1,448 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Marketing Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 44% Small-Business, 37% Mid-Market #### What Are G2 Marketing Solutions's Pros and Cons? **Pros:** - Ease of Use (472 reviews) - Helpful (351 reviews) - Customer Support (300 reviews) - User Reviews (207 reviews) - Authenticity (167 reviews) **Cons:** - Review Issues (166 reviews) - Expensive (80 reviews) - Biased Reviews (70 reviews) - Lack of Clarity (60 reviews) - Pricing Issues (60 reviews) ### What Do G2 Reviewers Say About G2 Marketing Solutions? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** with G2 Marketing Solutions facilitates quick implementation of marketing initiatives effectively. - Users value the **intuitive platform** of G2 Marketing Solutions for efficiently collecting reviews and product feedback. - Users commend the **excellent customer support** and guidance from account managers, enhancing visibility and overall experience. - Users value the **genuine and fair reviews** on G2, which enhance decision-making for business needs. - Users appreciate the **authenticity** of G2 Marketing Solutions, valuing genuine reviews that foster transparency and trust. **Cons:** - Users experience **review issues** with inconsistent quality and depth, complicating the understanding of products and services. - Users find the **costs prohibitively high** for engaging G2 Marketing Solutions, limiting access for smaller organizations. - Users note the **potential for biased reviews** on G2, which can hinder trust and decision-making during evaluation. - Users experience **lack of clarity** in review processes, causing confusion and extended confirmation times. - Users find the **pricing issues** with G2 Marketing Solutions to be steep, especially for tech startups. #### What Are Recent G2 Reviews of G2 Marketing Solutions? **"[Software Advisor](https://www.g2.com/survey_responses/g2-marketing-solutions-review-5278122)"** **Rating:** 5.0/5.0 stars *— Manoj A.* [Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-5278122) --- **"[G2’s Authentic Reviews and Well-Categorized UI Made RevOps Research Easy](https://www.g2.com/survey_responses/g2-marketing-solutions-review-12852103)"** **Rating:** 4.5/5.0 stars *— Yogesh N.* [Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-12852103) --- #### What Are G2 Users Discussing About G2 Marketing Solutions? - [In what ways is G2.com influencing purchasing decisions in the software and technology market?](https://www.g2.com/discussions/in-what-ways-is-g2-com-influencing-purchasing-decisions-in-the-software-and-technology-market) - 8 comments, 4 upvotes - [How is G2.com being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-g2-com-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 6 comments, 2 upvotes - [What is G2.com used for?](https://www.g2.com/discussions/what-is-g2-com-used-for) - 11 comments, 6 upvotes - [What is G2 Marketing Solutions used for?](https://www.g2.com/discussions/what-is-g2-marketing-solutions-used-for) - 2 comments - [How much does g2 crowd cost?](https://www.g2.com/discussions/how-much-does-g2-crowd-cost) - 12 comments, 5 upvotes ### 13. [Matter](https://www.g2.com/products/matter-app/reviews) Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, and many more! ✅ Free 14-Day Trial – Full access to all features, no credit card required ✅ 2-Minute Setup – Start building culture instantly ✅ Free Forever Plan – Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams — all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins together with peer-to-peer kudos recognition tied to your company values. Create a recognition habit with Feedback Friday™ — automatic engagement reminders that gamify recognition and encourage participation. 🎁 Rewards: 5,500+ reward options across 200+ countries. Turn recognition into rewards people love — gift cards, premium gifts, donations, prepaid cards, monetary options, and more! Create your own rewards store with custom company-branded rewards. Whether it’s an extra day off, an exclusive t-shirt, or a unique perk, offer rewards that match your culture. 📋 Surveys: Collect continuous feedback and insights with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, all delivered natively inside Microsoft Teams (and via email). Boost response rates by up to 10x with seamless delivery and built-in rewards. 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery — strengthening team connection and culture for every special moment and service milestone. 📊 Analytics & Reporting: Access real-time dashboards, exportable data reports, manager-level insights, advanced filtering across groups (e.g., departments) and segments, and fully custom reporting to understand and improve engagement across your organization. ⚙️ Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turn-key integration and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: - “Our company’s culture & morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used.” — Jeff Hagel, President - “I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it’s now a strong presence in our company culture.” — Michael Margolese, Senior Human Resources Manager - “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” — Taylor Rapp, Director of People & Culture **Average Rating:** 4.7/5.0 **Total Reviews:** 1,182 **How Do G2 Users Rate Matter?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Matter?** - **Seller:** [Matter](https://www.g2.com/sellers/matter-3982001e-ce7e-4670-a111-96d93a9900db) - **Company Website:** https://www.matterapp.com - **Year Founded:** 2017 - **HQ Location:** San Francisco, California - **Twitter:** @matterapp (937 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/matterapp (3 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative, Product Manager - **Top Industries:** Marketing and Advertising, Information Services - **Company Size:** 49% Small-Business, 37% Mid-Market #### What Are Matter's Pros and Cons? **Pros:** - Recognition (430 reviews) - Appreciation (364 reviews) - Peer Recognition (279 reviews) - Helpful (254 reviews) - Employee Recognition (225 reviews) **Cons:** - Limited Options (50 reviews) - Limited Customization (49 reviews) - Excessive Notifications (39 reviews) - Coin Limitations (37 reviews) - Annoying Distractions (30 reviews) ### What Do G2 Reviewers Say About Matter? *AI-generated summary from verified user reviews* **Pros:** - Users value the **powerful recognition capabilities** of Matter, fostering a culture of appreciation and continuous feedback. - Users appreciate the **powerful team recognition tools** of Matter, enhancing culture through seamless feedback and engagement. - Users appreciate the **peer recognition** features of Matter, enhancing team culture and celebrating individual achievements effectively. - Users find MatterApp **helpful for promoting a culture of appreciation** and facilitating real-time feedback effortlessly. - Users appreciate that Matter fosters **accessible employee recognition** , enhancing peer appreciation and team culture through various features. **Cons:** - Users feel the **limited options** in vendor choices and personalization restrict the full potential of Matter's features. - Users find the **limited customization** options for kudos cards to be lacking, desiring more creative expressions and AI support. - Users find the **excessive notifications** overwhelming, making it hard to manage their experience effectively. - Users find the **coin limitations** restrictive, impacting engagement and redemption options outside the US. - Users find the **annoying distractions** from automatic notices and autoposts can clutter team channels. #### What Are Recent G2 Reviews of Matter? **"[People will work more for praise, than a raise!](https://www.g2.com/survey_responses/matter-review-8332935)"** **Rating:** 5.0/5.0 stars *— Amanda G.* [Read full review](https://www.g2.com/survey_responses/matter-review-8332935) --- **"[Matter review](https://www.g2.com/survey_responses/matter-review-8333866)"** **Rating:** 5.0/5.0 stars *— Sidharth M.* [Read full review](https://www.g2.com/survey_responses/matter-review-8333866) --- ### 14. [Mentimeter](https://www.g2.com/products/mentimeter/reviews) Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that will impress and engage your audience. With Mentimeter you can better connect with your students, colleagues, and clients. No matter if it is a lecture, workshop or meeting, Mentimeter has been designed to suit every type of presentation. Zoom and Teams integrations make it even easier to stand out in the remote and hybrid world. 1.Build a presentation The easy-to-use online editor makes presentation building a quick and easy process. Create a full slide deck filled with questions, polls, quizzes, content slides, word clouds, and more. 2. Connect with your audience Your audience uses their smartphones to connect to the presentation where they can submit responses. The real-time visual will help spark chat, discuss, and debate no matter if the meeting takes place online or in-person. 3. Learn from the experience Once the presentation is over, download the results and use what you have learned to improve for future meetings, classes or conferences. **Average Rating:** 4.7/5.0 **Total Reviews:** 789 **How Do G2 Users Rate Mentimeter?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 8.1/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Mentimeter?** - **Seller:** [Mentimeter](https://www.g2.com/sellers/mentimeter) - **Year Founded:** 2014 - **HQ Location:** Stockholm - **Twitter:** @Mentimeter (10,398 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2413809/ (425 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Teacher, Lecturer - **Top Industries:** Higher Education, Education Management - **Company Size:** 35% Small-Business, 34% Mid-Market #### What Are Mentimeter's Pros and Cons? **Pros:** - Ease of Use (297 reviews) - Engagement (277 reviews) - Interactive Engagement (225 reviews) - Fun (185 reviews) - Presentations (180 reviews) **Cons:** - Limited Customization (105 reviews) - Missing Features (97 reviews) - PowerPoint Integration (84 reviews) - PowerPoint Issues (78 reviews) - Limited Features (77 reviews) ### What Do G2 Reviewers Say About Mentimeter? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Mentimeter, making presentations interactive and engaging effortlessly. - Users love the **engagement features** in Mentimeter, enhancing interaction and participation in presentations and classes. - Users enjoy the **interactive engagement** from Mentimeter, enhancing participation and simplifying audience interaction in presentations. - Users find Mentimeter to be **fun and easy to use** , enhancing engagement in presentations and classrooms. - Users love the **easy interactions** in Mentimeter presentations, promoting engagement and seamless participation for all attendees. **Cons:** - Users find the **limited customization options** of Mentimeter restrict their ability to create tailored and engaging presentations. - Users find Mentimeter lacking in **missing features** , especially with limitations in the free version and customization options. - Users find the **PowerPoint integration glitchy** and challenging, especially with animations and high-res images. - Users experience **PowerPoint integration issues** , often facing glitches and losing animations when importing slides into Mentimeter. - Users find the **limited features** of Mentimeter restrict their ability to create fully customized sessions. #### What Are Recent G2 Reviews of Mentimeter? **"[very useful for Interactive Presentations, Surveys and Audience Feedback](https://www.g2.com/survey_responses/mentimeter-review-12803919)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/mentimeter-review-12803919) --- **"[Excellent Poll Creation Platform](https://www.g2.com/survey_responses/mentimeter-review-12970401)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/mentimeter-review-12970401) --- #### What Are G2 Users Discussing About Mentimeter? - [What do you like most about Mentimeter for audience engagement, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-mentimeter-for-audience-engagement-and-what-improvements-would-you-suggest) - [Is Mentimeter a software?](https://www.g2.com/discussions/is-mentimeter-a-software) - [Why is Mentimeter good?](https://www.g2.com/discussions/why-is-mentimeter-good) - 1 comment - [What type of software is Mentimeter?](https://www.g2.com/discussions/what-type-of-software-is-mentimeter) - 2 comments - [What can Mentimeter do?](https://www.g2.com/discussions/what-can-mentimeter-do) ### 15. [Userpilot](https://www.g2.com/products/userpilot/reviews) Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. NEW: Session Replay: Learn how users navigate your product, find bugs, and spot friction points by watching their sessions. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce. **Average Rating:** 4.6/5.0 **Total Reviews:** 992 **How Do G2 Users Rate Userpilot?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 8.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Userpilot?** - **Seller:** [Userpilot](https://www.g2.com/sellers/userpilot) - **Company Website:** https://userpilot.com/ - **Year Founded:** 2019 - **HQ Location:** Austin, US - **Twitter:** @teamuserpilot (808 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/27027108/ (79 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Mid-Market, 38% Small-Business #### What Are Userpilot's Pros and Cons? **Pros:** - Ease of Use (293 reviews) - Intuitive (182 reviews) - Easy Setup (165 reviews) - Customer Support (158 reviews) - Helpful (156 reviews) **Cons:** - Learning Curve (108 reviews) - Steep Learning Curve (93 reviews) - Limited Customization (62 reviews) - Limitations (42 reviews) - Expensive (38 reviews) ### What Do G2 Reviewers Say About Userpilot? *AI-generated summary from verified user reviews* **Pros:** - Users find Userpilot's **ease of use** exceptional, benefiting from its intuitive interface and professional support. - Users appreciate the **intuitive design** of Userpilot, enabling smooth user journeys without any coding expertise. - Users find the **easy setup** of Userpilot to be straightforward, enhancing onboarding and user engagement efficiently. - Users value the **dedicated customer support** from UserPilot, enhancing their experience and addressing unique challenges effectively. - Users appreciate the **helpful insights** provided by Userpilot, enhancing user interactions and informing customer conversations. **Cons:** - Users find the **learning curve steep** , requiring significant time to navigate and fully utilize Userpilot's features. - Users often face a **steep learning curve** with Userpilot, requiring time to navigate its extensive features effectively. - Users feel that the **limited customization** hampers their ability to tailor features and analytics effectively. - Users find the **reporting and customizations complex** , facing a learning curve and limitations in advanced features. - Users find Userpilot **expensive** , especially as costs can increase with user growth, which may deter startups. #### What Are Recent G2 Reviews of Userpilot? **"[Actionable In-Product Feedback Right When It Matters](https://www.g2.com/survey_responses/userpilot-review-12841970)"** **Rating:** 5.0/5.0 stars *— Magdalena P.* [Read full review](https://www.g2.com/survey_responses/userpilot-review-12841970) --- **"[Real-Time Visual Customer Feedback with Seamless Notifications](https://www.g2.com/survey_responses/userpilot-review-12964133)"** **Rating:** 4.5/5.0 stars *— Hitesh K.* [Read full review](https://www.g2.com/survey_responses/userpilot-review-12964133) --- #### What Are G2 Users Discussing About Userpilot? - [What is Userpilot used for?](https://www.g2.com/discussions/what-is-userpilot-used-for) - 1 upvote ### 16. [Delighted](https://www.g2.com/products/delighted/reviews) Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn. **Average Rating:** 4.7/5.0 **Total Reviews:** 59 **How Do G2 Users Rate Delighted?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 9.6/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Delighted?** - **Seller:** [Qualtrics](https://www.g2.com/sellers/qualtrics) - **Year Founded:** 2002 - **HQ Location:** Provo, UT - **Twitter:** @Qualtrics (42,137 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/314350/ (6,231 employees on LinkedIn®) - **Ownership:** NASDAQ: XM **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 62% Mid-Market, 40% Small-Business #### What Are Recent G2 Reviews of Delighted? **"[Very VERY intuitive 👏](https://www.g2.com/survey_responses/delighted-review-6697443)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/delighted-review-6697443) --- **"[Delighted is amazing.](https://www.g2.com/survey_responses/delighted-review-9782860)"** **Rating:** 5.0/5.0 stars *— Anna G.* [Read full review](https://www.g2.com/survey_responses/delighted-review-9782860) --- #### What Are G2 Users Discussing About Delighted? - [Who owns delighted?](https://www.g2.com/discussions/who-owns-delighted) - 1 comment - [What is NPS delighted?](https://www.g2.com/discussions/what-is-nps-delighted) - [What does Delighted do?](https://www.g2.com/discussions/what-does-delighted-do) - [What is delighted platform?](https://www.g2.com/discussions/what-is-delighted-platform) ### 17. [SurveyMars](https://www.g2.com/products/surveymars/reviews) SurveyMars is a completely free survey and poll maker platform. With unlimited surveys, questions, and responses, you can gather insights quickly and effortlessly. Get started for free and there is no credit card required. **Average Rating:** 4.6/5.0 **Total Reviews:** 122 **How Do G2 Users Rate SurveyMars?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 9.0/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyMars?** - **Seller:** [SurveyMars](https://www.g2.com/sellers/surveymars) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/surveymars/ (7 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 67% Small-Business, 18% Mid-Market #### What Are SurveyMars's Pros and Cons? **Pros:** - Ease of Use (373 reviews) - Simple (192 reviews) - Ease of Creation (175 reviews) - Helpful (171 reviews) - Easy Setup (151 reviews) **Cons:** - Limited Customization (119 reviews) - Limited Data Analysis (84 reviews) - Survey Issues (65 reviews) - Missing Features (64 reviews) - Poor Visualization (49 reviews) ### What Do G2 Reviewers Say About SurveyMars? *AI-generated summary from verified user reviews* **Pros:** - Users find it incredibly easy to create surveys with **varied question types and helpful AI hints** on SurveyMars. - Users appreciate the **fast, easy, and secure** experience of SurveyMars, along with its appealing UX/UI design. - Users love the **simple and fast survey creation** in SurveyMars, allowing quick feedback collection without needing technical skills. - Users find SurveyMars **incredibly user-friendly** , allowing even non-technical teams to efficiently create and send surveys. - Users praise the **easy setup** of SurveyMars, enabling immediate survey creation without complicated onboarding processes. **Cons:** - Users desire **more advanced customization options** in SurveyMars for enhanced survey design flexibility. - Users find the **limited data analysis capabilities** of SurveyMars restrictive for comprehensive audience segmentation and reporting. - Users report **export limitations** and **mobile formatting issues** that hinder efficient survey experiences and data handling. - Users point out the **missing advanced security and customization features** , limiting suitability for sensitive enterprise surveys. - Users find the **poor visualization** in SurveyMars limits data analysis and sharing of insights effectively. #### What Are Recent G2 Reviews of SurveyMars? **"[SurveyMars Makes Survey Creation and Reporting Fast and Effortless](https://www.g2.com/survey_responses/surveymars-review-12955272)"** **Rating:** 4.0/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/surveymars-review-12955272) --- **"[Fast, Organized Healthcare Surveys with Helpful AI Question Generation](https://www.g2.com/survey_responses/surveymars-review-12782471)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/surveymars-review-12782471) --- ### 18. [Tally](https://www.g2.com/products/tally-forms-tally/reviews) Say Goodbye to Boring Forms Tally is the simplest way to create online forms for free. No coding required — just type your questions like you would in a doc, and you’re ready to go. The best part? You get unlimited forms and submissions for free. 💨 As simple as it gets: Tally is the intuitive form builder you’ve been searching for. Just type and build any type of form in seconds.
 🆓 Unlimited submissions for free: Say goodbye to paywalls. With Tally, you can create unlimited forms and collect unlimited submissions at no cost, as long as you follow our fair usage guidelines.
 💬 Exceptional customer support: At Tally, our users come first. As an independent company, we build in public with a roadmap shaped by your feedback and provide fast, responsive support. **Average Rating:** 4.9/5.0 **Total Reviews:** 134 **How Do G2 Users Rate Tally?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Tally?** - **Seller:** [Tally Forms](https://www.g2.com/sellers/tally-forms) - **Year Founded:** 2020 - **HQ Location:** Ghent, BE - **Twitter:** @TallyForms (14,165 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tallyforms/ (480 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Computer Software, Consulting - **Company Size:** 84% Small-Business, 9% Mid-Market #### What Are Tally's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Easy Setup (15 reviews) - Integrations (15 reviews) - Simple (13 reviews) - Customer Support (11 reviews) **Cons:** - Learning Curve (6 reviews) - Missing Features (6 reviews) - Limited Customization (5 reviews) - Form Issues (4 reviews) - Layout Issues (3 reviews) ### What Do G2 Reviewers Say About Tally? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Tally, highlighting its clear documentation and quick setup process. - Users appreciate the **easy setup** of Tally, enjoying seamless integration and intuitive form creation. - Users love Tally for its **seamless integrations** with Notion, Google Sheets, and Airtable, enhancing usability and functionality. - Users value the **ease of use** of Tally, enabling them to efficiently create powerful forms effortlessly. - Users appreciate the **responsive customer support** of Tally, providing clear assistance and enhancing their overall experience. **Cons:** - Users experience a **steep learning curve** with Tally, requiring time to refresh knowledge and familiarize with features. - Users feel the lack of **missing features** like statistics graphs and version history limits Tally's functionality. - Users criticize the **limited customization** options in Tally, desiring more design flexibility and control. - Users find the **form issues** in Tally make navigation clunky and affect overall usability and clarity. - Users face **layout issues** with Tally, including poor mobile scaling and lack of built-in styling options. #### What Are Recent G2 Reviews of Tally? **"[Simple on the Surface, Powerful Under the Hood — and Outstanding Support](https://www.g2.com/survey_responses/tally-review-12721769)"** **Rating:** 5.0/5.0 stars *— Yannick P.* [Read full review](https://www.g2.com/survey_responses/tally-review-12721769) --- **"[Flexible Form Builder for Registrations, Surveys and Data Collection](https://www.g2.com/survey_responses/tally-review-12957852)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/tally-review-12957852) --- ### 19. [ArcGIS Survey123](https://www.g2.com/products/arcgis-survey123/reviews) ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys. **Average Rating:** 4.3/5.0 **Total Reviews:** 60 **How Do G2 Users Rate ArcGIS Survey123?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.3/10 (Category avg: 8.7/10) **Who Is the Company Behind ArcGIS Survey123?** - **Seller:** [Esri](https://www.g2.com/sellers/esri) - **Year Founded:** 1969 - **HQ Location:** Redlands, CA - **Twitter:** @Esri (188,738 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5311/ (7,311 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Government Administration, Environmental Services - **Company Size:** 42% Mid-Market, 29% Enterprise #### What Are ArcGIS Survey123's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Efficiency (4 reviews) - Customization (3 reviews) - Easy Integrations (3 reviews) - Setup Ease (3 reviews) **Cons:** - Complexity (4 reviews) - Limited Customization (3 reviews) - Limited Features (3 reviews) - Survey Issues (3 reviews) - Upload Issues (3 reviews) ### What Do G2 Reviewers Say About ArcGIS Survey123? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** in ArcGIS Survey123, enabling efficient data collection even in challenging environments. - Users value the **efficiency** of ArcGIS Survey123 for seamless data collection and integration with GIS tools. - Users value the **customization options** in ArcGIS Survey123, enabling tailored forms and high-quality data collection. - Users value the **easy integrations** of ArcGIS Survey123, enhancing data flow and collaboration in the GIS ecosystem. - Users praise the **streamlined setup process** of ArcGIS Survey123, making it easy to begin creating forms efficiently. **Cons:** - Users face **complexity challenges** with ArcGIS Survey123, particularly in designing advanced forms and using offline features. - Users express frustration over **limited customization** options in Survey123, affecting their ability to design complex surveys. - Users find the **limited features** of ArcGIS Survey123 hinder their ability to create complex surveys effectively. - Users face significant **survey issues** such as slow loading times, bugs, and functional limitations in Survey123. - Users often face **upload issues** with ArcGIS Survey123, causing slow loads, bugs, and frustrating experiences while designing surveys. #### What Are Recent G2 Reviews of ArcGIS Survey123? **"[Form-Based Surveys with Powerful Offline Sync for Field Data Collection](https://www.g2.com/survey_responses/arcgis-survey123-review-12638371)"** **Rating:** 5.0/5.0 stars *— Dhawood Gani N.* [Read full review](https://www.g2.com/survey_responses/arcgis-survey123-review-12638371) --- **"[Reliable Tool for Easy Field Data Collection](https://www.g2.com/survey_responses/arcgis-survey123-review-12541540)"** **Rating:** 5.0/5.0 stars *— Emina d.* [Read full review](https://www.g2.com/survey_responses/arcgis-survey123-review-12541540) --- #### What Are G2 Users Discussing About ArcGIS Survey123? - [What is ArcGIS Survey123 used for?](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) - 2 comments, 1 upvote - [What's new in survey123?](https://www.g2.com/discussions/what-s-new-in-survey123) - 1 comment, 1 upvote - [How much does survey123 cost?](https://www.g2.com/discussions/how-much-does-survey123-cost) - 2 comments - [What is survey123 connect?](https://www.g2.com/discussions/what-is-survey123-connect) ### 20. [Vevox](https://www.g2.com/products/vevox/reviews) Vevox is a real-time polling and anonymous Q&A platform for employee engagement. Rated #1 by users across Trustpilot, G2, and Capterra, Vevox makes online and in-person meetings & classes unmissable by providing participants, wherever they are located, the opportunity to have an equal say. Participants can freely interact by using the Vevox App or integrations to answer polls or contribute to Q&A’s through their smartphones or laptops. Giving your staff a voice and hearing their feedback has never been easier, or more inclusive. What makes it so good? Vevox is the most intuitive employee engagement technology there is, with user friendly features that have been fine-tuned in partnership with customers just like you. Vevox users say their hybrid comms meetings have been transformed. Getting started is quick and easy and the platform can run independently as a standalone tool, or seamlessly integrates with your existing meeting tech, including Microsoft Teams, Zoom, PowerPoint and other technologies, offering a one-stop solution to running successful and engaging hybrid meetings. Make your meetings more interactive, democratic – and more fun! **Average Rating:** 4.7/5.0 **Total Reviews:** 442 **How Do G2 Users Rate Vevox?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind Vevox?** - **Seller:** [Vevox](https://www.g2.com/sellers/vevox) - **Company Website:** https://vevox.com - **Year Founded:** 2016 - **HQ Location:** Oakhanger, GB - **Twitter:** @Vevoxapp (2,564 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17942170 (23 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Lecturer, Director - **Top Industries:** Higher Education, Pharmaceuticals - **Company Size:** 40% Enterprise, 29% Small-Business #### What Are Vevox's Pros and Cons? **Pros:** - Ease of Use (178 reviews) - Engagement (111 reviews) - Features (97 reviews) - Interactive Engagement (86 reviews) - Interactive Polling (85 reviews) **Cons:** - PowerPoint Integration (24 reviews) - PowerPoint Issues (24 reviews) - Missing Features (22 reviews) - Integration Issues (20 reviews) - Limited Customization (20 reviews) ### What Do G2 Reviewers Say About Vevox? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Vevox, enhancing interaction and engagement in various teaching environments. - Users value Vevox for its **highly interactive and engaging sessions** , enhancing participation in various educational settings. - Users value the **interactive features** of Vevox, enhancing engagement and inclusivity in lectures and meetings. - Users appreciate the **highly interactive engagement** of Vevox, enhancing inclusivity and participation in learning environments. - Users appreciate the **highly interactive polling** of Vevox, enhancing engagement and inclusivity in lectures and meetings. **Cons:** - Users note the **limited aesthetics** of Vevox polls in PowerPoint integration, though updates are being worked on. - Users report **PowerPoint integration issues** with Vevox, citing confusion due to lagging features compared to the web version. - Users find the **missing features** in Vevox, like PowerPoint integration and data download options, limiting their experience. - Users face **integration issues** with Vevox and PowerPoint, hindering a seamless experience between the two applications. - Users are frustrated by the **limited customization** options, impacting presenter control and audience engagement during sessions. #### What Are Recent G2 Reviews of Vevox? **"[Makes Health Educational Sessions More Interactive and Engaging](https://www.g2.com/survey_responses/vevox-review-12962133)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/vevox-review-12962133) --- **"[Excellent Platform for Interactive Lectures](https://www.g2.com/survey_responses/vevox-review-11152830)"** **Rating:** 4.5/5.0 stars *— João José C.* [Read full review](https://www.g2.com/survey_responses/vevox-review-11152830) --- #### What Are G2 Users Discussing About Vevox? - [What is Vevox used for?](https://www.g2.com/discussions/what-is-vevox-used-for) - 1 comment - [Is Vevox really anonymous?](https://www.g2.com/discussions/is-vevox-really-anonymous) - 1 comment - [Is Vevox free?](https://www.g2.com/discussions/is-vevox-free) - 1 comment - [What is Vevox app?](https://www.g2.com/discussions/what-is-vevox-app) - 1 comment - [What is Vevox?](https://www.g2.com/discussions/what-is-vevox) - 1 comment ### 21. [AskNicely](https://www.g2.com/products/asknicely/reviews) AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day. Customer Feedback Automatically collect feedback from every customer at any point in the customer journey on any channel (Email, SMS or on a Webpage) with our playful & quick surveys, which display as personalized conversations that generate higher than average response rates. Automate Reviews and Referrals Use automated workflows to turn feedback into positive reviews that boost your online rating and referrals that become new business. Alternatively, increase customer retention by automating follow up messages with at-risk accounts or internal notifications which ensure each and every team member is alerted when necessary. Coaching & Recognition Empower every manager with the feedback and coaching tools they need to make every customer experience awesome. Including team and individual coaching prompts, employee experience information, and reporting capabilities all on a personalized dashboards for desktop or mobile. Business Insights Understand the gaps between your service standard and what is actually being delivered to see how every business unit, location, team or employee is performing against the rest. Know where to spend your time by visualizing what is or isn’t valued by customers. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,029 **How Do G2 Users Rate AskNicely?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) **Who Is the Company Behind AskNicely?** - **Seller:** [AskNicely](https://www.g2.com/sellers/asknicely) - **Company Website:** https://www.asknicely.com/ - **Year Founded:** 2014 - **HQ Location:** Portland, OR - **Twitter:** @asknicely (2,316 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ask-nicely/ (59 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Success Manager, Marketing Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 48% Mid-Market, 43% Small-Business #### What Are AskNicely's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Customer Support (22 reviews) - Customer Feedback (16 reviews) - Helpful (14 reviews) - Easy Setup (11 reviews) **Cons:** - Difficult Reporting (6 reviews) - Limited Customization (6 reviews) - Survey Limitations (6 reviews) - Integration Issues (3 reviews) - Manual Processes (3 reviews) ### What Do G2 Reviewers Say About AskNicely? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of AskNicely, enjoying quick setup and automated question generation for feedback. - Users praise AskNicely for its **exceptional customer support** , ensuring a smooth experience and effective problem-solving. - Users appreciate the **fast and easy feedback collection** of AskNicely, enhancing customer satisfaction and team collaboration. - Users find the **supportive team** at AskNicely invaluable for maximizing customer feedback and improving business operations. - Users praise the **easy setup** of AskNicely, allowing quick implementation and immediate access to valuable insights. **Cons:** - Users find **difficult reporting** in AskNicely to be a significant barrier, affecting their feedback management and efficiency. - Users find the **limited customization** in AskNicely's surveys and dashboard frustrating for effective feedback management. - Users note **survey limitations** such as difficulties in contact management and low email response rates from unfamiliar senders. - Users experience **integration issues** with Salesforce and MS Teams, which hinder their overall satisfaction with AskNicely. - Users find the **manual processes** cumbersome, wishing for easier bulk actions and better CRM integration. #### What Are Recent G2 Reviews of AskNicely? **"[Very user-friendly and gets the job done!](https://www.g2.com/survey_responses/asknicely-review-7865358)"** **Rating:** 5.0/5.0 stars *— Raymond C C.* [Read full review](https://www.g2.com/survey_responses/asknicely-review-7865358) --- **"[Empowers Honest Feedback, Needs Better Shout-Out Simplicity](https://www.g2.com/survey_responses/asknicely-review-11868470)"** **Rating:** 5.0/5.0 stars *— Brandon L.* [Read full review](https://www.g2.com/survey_responses/asknicely-review-11868470) --- #### What Are G2 Users Discussing About AskNicely? - [What is AskNicely used for?](https://www.g2.com/discussions/what-is-asknicely-used-for) ### 22. [Assembly by Quantum Workplace](https://www.g2.com/products/assembly-by-quantum-workplace/reviews) 🚀 Assembly: Modern Employee Recognition That Drives Retention, Culture, and ROI Assembly is an employee recognition and engagement platform that helps HR teams build high-performing, connected cultures. Designed for hybrid and remote teams, Assembly makes it easy for peers and managers to celebrate everyday wins, milestones, and company values — boosting morale and reducing turnover. 🌟 Peer & Manager Recognition Enable continuous appreciation across your organization. Employees can easily recognize peers, while managers drive impact with structured awards and multi-level approval workflows. 🎉 Automated Celebrations Never miss a birthday, work anniversary, or new hire welcome. Assembly automates milestone celebrations, so no one feels forgotten — even in distributed teams. 🎁 Flexible Rewards Catalog Offer digital gift cards, meaningful experiences, charitable donations, branded swag, and even Amazon rewards. Tailor your catalog to global and local preferences. 🏆 Awards, 📣 Announcements & 🎯 Challenges Celebrate excellence with formal awards, keep teams aligned with timely announcements, and spark engagement with fun, gamified challenges that build energy, participation, and shared purpose. ✍️ AI-Generated Recognition Messages Make giving recognition easier with our AI-powered assistant. Employees get help crafting personalized, authentic, and values-aligned messages that resonate. 🧠 AI-Powered Insights with DoraAI Use DoraAI to uncover recognition trends, engagement gaps, and cultural health across your company. Get instant answers, smart recommendations, and beautiful data visualizations. 📊 Manager Dashboards & Notifications Managers get proactive alerts when team members are recognized or celebrated, plus insights into team engagement, participation, and recognition patterns. 🖼️ Custom Branding Customize logos, colors, email templates, core values, and reward types to align with your brand identity and culture — no generic experience here. 🌍 Multilingual Support Foster global participation with localized experiences for international and distributed teams. 💎 Premium Customer Support Get fast, expert onboarding and dedicated support to ensure your program is successful from day one. **Average Rating:** 4.8/5.0 **Total Reviews:** 3,953 **How Do G2 Users Rate Assembly by Quantum Workplace?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Permissions:** 9.3/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Assembly by Quantum Workplace?** - **Seller:** [Quantum Workplace](https://www.g2.com/sellers/quantum-workplace) - **Company Website:** https://www.quantumworkplace.com - **Year Founded:** 2002 - **HQ Location:** Omaha, NE - **Twitter:** @QuantumWork (1,904 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/350249/ (162 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 67% Mid-Market, 18% Enterprise #### What Are Assembly by Quantum Workplace's Pros and Cons? **Pros:** - Recognition (1652 reviews) - Ease of Use (1337 reviews) - Rewards (1164 reviews) - Appreciation (1160 reviews) - Peer Recognition (1143 reviews) **Cons:** - Limited Options (204 reviews) - Reward Limitations (203 reviews) - Limited Points (194 reviews) - Not User-Friendly (158 reviews) - Confusion (141 reviews) ### What Do G2 Reviewers Say About Assembly by Quantum Workplace? *AI-generated summary from verified user reviews* **Pros:** - Users value the **swift recognition capabilities** of Assembly, enhancing employee appreciation and team collaboration effectively. - Users love the **ease of use** in Assembly, appreciating the quick and efficient search and redeem process. - Users love the **fast gift card delivery** and the ability to easily share appreciation through rewarding points. - Users appreciate the **instant reward recognition** and individual experience that boosts team morale and encourages positive habits. - Users value the **ease of peer recognition** in Assembly, enhancing morale and aligning with company culture values. **Cons:** - Users express concern over the **limited options** for emojis, trophies, and payment methods in Assembly. - Users express frustration over **reward limitations** , wishing for higher thresholds for rockets and trophies each month. - Users find the **limited points system** frustrating, as it requires many points for valuable rewards. - Users find Assembly's interface **not user-friendly** , experiencing confusion and difficulty navigating despite improvements made over time. - Users find the **navigation confusing** , which hampers clarity and user understanding in certain functionalities. #### What Are Recent G2 Reviews of Assembly by Quantum Workplace? **"[Streamlined Recognition with Instant Rewards](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-11715836)"** **Rating:** 5.0/5.0 stars *— Jenny O.* [Read full review](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-11715836) --- **"[Assembly Makes Recognition Feel Genuine and Rewards Make It Even Better](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-12985301)"** **Rating:** 5.0/5.0 stars *— Amir N.* [Read full review](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-12985301) --- #### What Are G2 Users Discussing About Assembly by Quantum Workplace? - [What is the importance of employee recognition?](https://www.g2.com/discussions/what-is-the-importance-of-employee-recognition) - [How do you motivate employees with recognition?](https://www.g2.com/discussions/how-do-you-motivate-employees-with-recognition) - [Which is the purpose of the assembly website and slack integration?](https://www.g2.com/discussions/assembly-which-is-the-purpose-of-the-assembly-website-and-slack-integration) - [What are employee recognition programs?](https://www.g2.com/discussions/what-are-employee-recognition-programs) - 1 comment ### 23. [Okendo](https://www.g2.com/products/okendo/reviews) Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth. With Okendo, brands can: - Convert better by showcasing content like customer ratings, reviews, photos, and videos that build trust and improve shopper confidence. - Retain more with loyalty and referral programs that reward engagement, encourage repeat purchases, and strengthen brand advocacy. - Adapt faster with quizzes, surveys, and AI automation that capture customer insights and personalize campaigns in real time. Why Brands Choose Okendo - Trusted by 18,000+ fast-growing Shopify brands including SKIMS, Rhode, and Oh Polly. - Proven impact with an average 4X lift in conversion rates and 15X ROI. - 65+ integrations with tools like Shopify, Klaviyo, Attentive, Postscript, and Meta. - Dedicated customer support with responsive, hands-on guidance for SMBs through enterprise. - Reliable, scalable performance built to support growth at every stage. **Average Rating:** 4.6/5.0 **Total Reviews:** 386 **How Do G2 Users Rate Okendo?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 7.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Okendo?** - **Seller:** [Okendo](https://www.g2.com/sellers/okendo) - **Company Website:** https://www.okendo.io - **Year Founded:** 2016 - **HQ Location:** Sydney, Australia - **Twitter:** @GetOkendo (1,257 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13228018 (152 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, CEO - **Top Industries:** Retail, Consumer Goods - **Company Size:** 66% Small-Business, 20% Mid-Market #### What Are Okendo's Pros and Cons? **Pros:** - Ease of Use (183 reviews) - Customer Support (159 reviews) - Helpful (129 reviews) - Features (119 reviews) - Easy Setup (96 reviews) **Cons:** - Limited Customization (29 reviews) - Missing Features (26 reviews) - Expensive (24 reviews) - Lack of Customization (21 reviews) - Usage Difficulty (18 reviews) ### What Do G2 Reviewers Say About Okendo? *AI-generated summary from verified user reviews* **Pros:** - Users love Okendo for its **ease of use** , offering seamless integration and intuitive features that simplify their workflow. - Users praise Okendo for its **exceptional customer support** , highlighting responsiveness and helpful resources that enhance the experience. - Users value the **seamless integration and exceptional support** from Okendo, enhancing their e-commerce experience significantly. - Users commend Okendo for its **seamless Shopify integration** , offering flexible design and powerful segmentation features. - Users commend Okendo for its **easy setup** , highlighting a straightforward process that simplifies integration and usage. **Cons:** - Users find Okendo’s **limited customization options** restrictive, particularly in design flexibility and review placement. - Users are frustrated with the **missing features** in Okendo, particularly for promotions and multi-store management. - Users frequently wish for a **lower price** , expressing that while it's competitive, it could be more affordable. - Users express frustration over the **lack of customization** , limiting branding and user experience in Okendo's features. - Users find the **usage difficulty** in Okendo frustrating due to a complex interface and limitations in feature accessibility. #### What Are Recent G2 Reviews of Okendo? **"[Seamless Review Automation, Responsive Support](https://www.g2.com/survey_responses/okendo-review-12941786)"** **Rating:** 4.5/5.0 stars *— Holden B.* [Read full review](https://www.g2.com/survey_responses/okendo-review-12941786) --- **"[Easy-to-Use, Flexible Quizzes and Reviews with Seamless Management](https://www.g2.com/survey_responses/okendo-review-12954867)"** **Rating:** 5.0/5.0 stars *— Erica T.* [Read full review](https://www.g2.com/survey_responses/okendo-review-12954867) --- #### What Are G2 Users Discussing About Okendo? - [What is Okendo used for?](https://www.g2.com/discussions/what-is-okendo-used-for) - 1 comment ### 24. [SOCi](https://www.g2.com/products/soci/reviews) SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,283 **How Do G2 Users Rate SOCi?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 8.6/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind SOCi?** - **Seller:** [SOCi](https://www.g2.com/sellers/soci) - **Company Website:** https://www.soci.ai/ - **Year Founded:** 2012 - **HQ Location:** San Diego, California - **LinkedIn® Page:** https://www.linkedin.com/company/soci-inc-/ (632 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Property Manager - **Top Industries:** Real Estate, Health, Wellness and Fitness - **Company Size:** 51% Small-Business, 30% Mid-Market #### What Are SOCi's Pros and Cons? **Pros:** - Ease of Use (598 reviews) - Post Scheduling (424 reviews) - Helpful (351 reviews) - Centralized Management (348 reviews) - Scheduling (323 reviews) **Cons:** - Missing Features (138 reviews) - Limited Features (124 reviews) - Posting Issues (114 reviews) - Learning Curve (113 reviews) - Improvement Needed (85 reviews) ### What Do G2 Reviewers Say About SOCi? *AI-generated summary from verified user reviews* **Pros:** - Users find SOCi's **ease of use** remarkable, enjoying effortless social media management and straightforward setup. - Users appreciate the **ease of post scheduling** with SOCi, making content management convenient and user-friendly. - Users value the **helpful support** from SOCi, enhancing review management and social media engagement effectively. - Users value the **centralized management** of SOCi, simplifying social media oversight and saving valuable time. - Users value the **ease of scheduling posts** with SOCi, streamlining social media management for busy teams. **Cons:** - Users express concern over **missing features** like robust report customizations and accurate listings monitoring in SOCi. - Users express the need for **more options and features** in SOCi, limiting their engagement and efficiency. - Users find it frustrating that **Facebook posts don't sync to SOCi's calendar** and custom reporting is inadequate. - Users find a **steep learning curve** with SOCi, requiring time and better training to navigate effectively. - Users note the **improvement needed** in accuracy monitoring and flexible reporting, impacting overall platform effectiveness and workflow. #### What Are Recent G2 Reviews of SOCi? **"[Incredibly User-Friendly Platform That Keeps Innovating](https://www.g2.com/survey_responses/soci-review-12160667)"** **Rating:** 5.0/5.0 stars *— Leia R.* [Read full review](https://www.g2.com/survey_responses/soci-review-12160667) --- **"[SOCi Makes Social Media Planning Fast, Easy, and Incredibly Efficient](https://www.g2.com/survey_responses/soci-review-11088121)"** **Rating:** 5.0/5.0 stars *— Shalena B.* [Read full review](https://www.g2.com/survey_responses/soci-review-11088121) --- ### 25. [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) SurveySparrow is an AI-powered Customer Experience platform that goes further — bringing feedback from surveys, reviews, support conversations, calls, and social media into one place, and turning it into insights your team can act on the same day. Instead of managing a feedback program, you build a continuous system that improves customer satisfaction, retention, and growth. Try it free for 14 days. No credit card required. What Running CX on SurveySparrow Actually Looks Like: You want to run a survey — but not the kind that feels like a survey. With Conversational Surveys, it feels like a chat. Customers don't fill in a form; they have a conversation, and that changes everything. Response rates go up by 40%, and the answers actually mean something. But a good question only gets you so far. So Echo AI steps in mid-conversation, automatically asking the follow-ups your team would have asked anyway. The score comes with the story behind it. Now you've got responses — hundreds of them, maybe thousands. CogniVue reads every single one. Sentiment, themes, and trends all surfaced automatically, before anyone on your team opens a dashboard. No spreadsheets. No manual tagging. No waiting. And you didn't have to spend days building the survey in the first place. The AI Survey Builder suggested the questions, the logic, and the flow based on what you were trying to find out. Auto-Translate made sure it ran in every language your customers speak, across every channel they use — surveys, reviews, social, support, calls. All of it lands in one place through Omnichannel Feedback Collection. Your NPS, CSAT, and CES dashboards now reflect the full picture. Leadership sees what's happening in real time. And when something needs action, Workflow Automation makes sure it gets it — triggering follow-ups, notifying the right teams, and pushing data directly into Salesforce, HubSpot, Slack, Jira, and 95+ other tools without anyone having to move a thing manually. For teams in the field, there are Offline Surveys. For research that needs a human face, Video Surveys. For regulated industries, HIPAA Compliance. And for companies that want the entire experience to feel theirs unmistakably, Add Your Own Brand keeps your brand front and centre across every survey, every communication, and every customer touchpoint. That's the full loop. From the first question to the last action handled. **Average Rating:** 4.4/5.0 **Total Reviews:** 2,022 **How Do G2 Users Rate SurveySparrow?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveySparrow?** - **Seller:** [SurveySparrow Inc.](https://www.g2.com/sellers/surveysparrow-inc) - **Company Website:** https://surveysparrow.com/ - **Year Founded:** 2017 - **HQ Location:** Palo Alto, California - **Twitter:** @surveysparrow (904 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13253328 (398 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 68% Small-Business, 25% Mid-Market #### What Are SurveySparrow's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Helpful (17 reviews) - User Interface (17 reviews) - Features (16 reviews) - Intuitive (15 reviews) **Cons:** - Poor Reporting (11 reviews) - Difficult Reporting (10 reviews) - Limited Customization (10 reviews) - Limited Reporting (10 reviews) - Expensive (9 reviews) ### What Do G2 Reviewers Say About SurveySparrow? *AI-generated summary from verified user reviews* **Pros:** - Users love the **intuitive and engaging interface** of SurveySparrow, enhancing survey interactions and making setup effortless. - Users find SurveySparrow **extremely helpful** , enjoying its engaging interface and flexibility for effective customer outreach. - Users appreciate the **clean and conversational interface** of SurveySparrow, enhancing engagement and making survey creation effortless. - Users love the **conversational interface** of SurveySparrow, enhancing engagement and providing a smooth feedback collection experience. - Users love the **intuitive interface** of SurveySparrow, making survey creation quick and enhancing user engagement. **Cons:** - Users find **reporting options limited** and inconvenient for quick reviews, affecting efficiency in routine tasks. - Users find **difficult reporting** options in SurveySparrow limit quick reviews and convenience in data management. - Users find **limited customization options** frustrating, especially for advanced features and reporting in lower-tier plans. - Users find the **limited reporting** capabilities of SurveySparrow hampers in-depth analysis and custom insights. - Users find SurveySparrow **expensive** , especially for advanced features that are only available in higher-tier plans. #### What Are Recent G2 Reviews of SurveySparrow? **"[Easy Setup, Clean Interface, and Smooth Survey Creation](https://www.g2.com/survey_responses/surveysparrow-review-12863198)"** **Rating:** 4.5/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/surveysparrow-review-12863198) --- **"[SurveySparrow Makes Interactive, Easy Surveys and Streamlines Customer Feedback](https://www.g2.com/survey_responses/surveysparrow-review-12780059)"** **Rating:** 5.0/5.0 stars *— Sidharth B.* [Read full review](https://www.g2.com/survey_responses/surveysparrow-review-12780059) --- #### What Are G2 Users Discussing About SurveySparrow? - [What novel approaches are market researchers adopting with SurveySparrow to gain deeper insights?](https://www.g2.com/discussions/what-novel-approaches-are-market-researchers-adopting-with-surveysparrow-to-gain-deeper-insights) - [What is SurveySparrow used for?](https://www.g2.com/discussions/what-is-surveysparrow-used-for) - 2 comments ## What Is Survey Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Survey Software? - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- ## How Do You Choose the Right Survey Software? ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams. --- ## What Are the Most Common Questions About Survey Software? *AI-generated · Last updated: June 3, 2026* ### Popular survey apps for market research Based on G2 reviews, these products are often used for market research, customer feedback, and fast survey deployment. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — market research with analytics and logic. - [Jotform](https://www.g2.com/products/jotform) — surveys, registrations, and data collection. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — customer feedback and real-time reporting. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for customer insights. ### Affordable survey platforms with the best features Based on G2 reviews, buyers often shortlist these products for broad features, straightforward setup, and flexible survey creation. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — templates, logic, and reporting tools. - [Jotform](https://www.g2.com/products/jotform) — forms, approvals, and integrations. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — easy setup with analytics dashboards. - [Tally](https://www.g2.com/products/tally-forms-tally) — simple forms with flexible logic. ### Best-rated survey software for customer satisfaction Based on G2 reviews, these products are commonly used to capture customer satisfaction feedback and review responses clearly. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — customer satisfaction and feedback analysis. - [Jotform](https://www.g2.com/products/jotform) — customer surveys with response dashboards. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — satisfaction tracking with simple reports. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for response quality. ### What should buyers look for in survey software According to verified users, buyers often focus on ease of use, quick survey setup, response collection, and reporting that makes feedback easy to understand. Reviews frequently mention templates, drag-and-drop builders, conditional logic, and dashboards as the features that save the most time. Many users also value simple sharing options, the ability to reach respondents across email or links, and integrations that reduce manual work. Across recent feedback, buyers also pay attention to customization, analytics depth, and whether the tool fits straightforward feedback collection or more advanced research workflows. Those themes tend to shape shortlists more than broad claims alone. ### How do teams use survey software for customer feedback According to verified users, teams use survey software to collect structured feedback after product use, service interactions, events, and internal milestones. Recent reviews often mention sending quick surveys through links or email, then reviewing results in dashboards to spot patterns, pain points, and satisfaction trends. Many teams rely on simple workflows that reduce manual follow-up and keep responses in one place for easier analysis. Users also describe using surveys to validate ideas, improve onboarding, understand customer expectations, and inform future decisions. For many organizations, the biggest value is turning scattered opinions into organized insights that are easier to act on quickly.