# Gravity Forms vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users appreciating its intuitive drag-and-drop interface and clean design. One user highlighted how easy it is to create polished surveys in just minutes, making it a great choice for those who prioritize simplicity.
- **Users say** that Gravity Forms offers exceptional flexibility, particularly for WordPress users. Reviewers have noted its reliability for managing various forms, such as lead generation and event registrations, which is crucial for businesses needing customizable solutions.
- **According to verified reviews** , SurveyMonkey has a significantly higher overall satisfaction score, reflecting its strong market presence and user approval. Users frequently mention the ease of setup and navigation, which contributes to a smoother experience right from the start.
- **Reviewers mention** that while Gravity Forms is robust and reliable, it may not match the overall satisfaction levels of SurveyMonkey. Users have pointed out that although it integrates well with WordPress, the learning curve can be steeper for those unfamiliar with the platform.
- **G2 reviewers highlight** that SurveyMonkey's support features, such as providing a screenshot after survey completion, are particularly beneficial for users looking to analyze results effectively. This feature enhances the overall user experience by making data collection more straightforward.
- **Users report** that Gravity Forms shines in its ability to handle complex forms with advanced features like conditional logic and custom fields. However, some users feel that it lacks the same level of polish and ease of use that SurveyMonkey provides, especially for those who need quick and simple survey solutions.



| | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 248 | 23,551 | 
| **Largest Market Segment** | Small-Business (83.3% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | $59 Per Year | Contact Us | 

---
## Top Pros & Cons

### Gravity Forms

Pros:
- Flexibility (3 reviews)
- Ease of Use (2 reviews)

Cons:
- Expensive (2 reviews)
- Complex Features (1 reviews)

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

---
## Ratings Comparison
| Rating | Gravity Forms | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 9.1 (182 reviews) | 9.0 (20678 reviews) | 
  | **Ease of Use** | 9.0 (184 reviews) | 9.2 (20796 reviews) | 
  | **Ease of Setup** | 9.0 (135 reviews) | 9.0 (8131 reviews) | 
  | **Ease of Admin** | 8.9 (124 reviews) | 8.9 (7621 reviews) | 
  | **Quality of Support** | 8.8 (143 reviews) | 8.6 (14671 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.4 (102 reviews) | 8.8 (6671 reviews) | 
  | **Product Direction (% positive)** | 8.0 (167 reviews) | 7.7 (20218 reviews) | 

---
## Pricing

### Gravity Forms

#### Entry-Level Pricing

Plan: Basic License

Price: $59 Per Year

Description: Great for bloggers or small ventures who need a single site installation with simple email capture and marketing.

Key Features:
- 1 Site
- Unlimited Forms
- Unlimited Entries

[Browse all 3 editions](https://www.g2.com/products/gravity-forms/pricing)

#### Free Trial

No

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Gravity Forms** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 194 |

#### Feedback Management

| Feature | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.8 (150 reviews) | 
| **Segmentation** | Not enough data | 8.1 (147 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.1 (144 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (144 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (138 reviews) | 

#### Feedback Sources

| Feature | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | 
| **Surveys** | Not enough data | 9.1 (170 reviews) | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (130 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (81 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Gravity Forms** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 1710 |

#### Survey Management

| Feature | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | Not enough data | 9.0 (1506 reviews) | 
| **Question Types** | Not enough data | 8.9 (1445 reviews) | 
| **Templates** | Not enough data | 8.6 (1360 reviews) | 
| **Survey Distribution** | Not enough data | 8.9 (1423 reviews) | 

#### Survey Customization

| Feature | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.4 (1173 reviews) | 
| **Branding** | Not enough data | 8.2 (1208 reviews) | 
| **Multimedia Support** | Not enough data | 8.1 (1073 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.1 (906 reviews) | 

#### Survey Insights

| Feature | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.6 (1417 reviews) | 
| **BI Tools Integration** | Not enough data | 8.0 (946 reviews) | 
| **Data Exporting** | Not enough data | 8.5 (1267 reviews) | 
| **Permissions** | Not enough data | 8.4 (1138 reviews) | 

#### Agentic AI - Survey

| Feature | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (147 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (152 reviews) | 
| **Decision Making** | Not enough data | 8.0 (153 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Gravity Forms** | 8.6/10 | 29 |
| **SurveyMonkey** | 8.3/10 | 246 |

#### Customization

| Feature | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | 9.4 (25 reviews) | 8.6 (209 reviews) | 
| **Conditional Logic** | 9.3 (25 reviews) | 8.3 (194 reviews) | 
| **Multi-page Forms** | 8.7 (23 reviews) | 8.7 (214 reviews) | 
| **Design** | 8.6 (24 reviews) | 8.6 (228 reviews) | 

#### Additional Functionality

| Feature | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | 9.2 (25 reviews) | 8.3 (173 reviews) | 
| **Offline Capability** | 5.0 (9 reviews) | 7.6 (151 reviews) | 
| **Notifications** | 9.3 (23 reviews) | 8.3 (197 reviews) | 
| **Payments** | 8.7 (17 reviews) | 7.8 (150 reviews) | 
| **Mobile Forms** | 9.4 (22 reviews) | 8.5 (205 reviews) | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


**Unique to SurveyMonkey (2):** [Survey Software](https://www.g2.com/categories/survey), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Gravity Forms | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 83.3% | 36.5% | 
| **Mid-Market** | 15.3% | 34.1% | 
| **Enterprise** | 1.4% | 29.4% | 

### By Industry

#### Gravity Forms

- **Marketing and Advertising:** 26.6%
- **Information Technology and Services:** 7.0%
- **Non-Profit Organization Management:** 6.5%
- **Design:** 6.1%
- **Internet:** 5.6%
- **Graphic Design:** 3.7%
- **Computer Software:** 3.7%
- **Financial Services:** 2.8%
- **Information Services:** 2.3%
- **Hospital & Health Care:** 1.9%
- **Other:** 33.6%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to Gravity Forms

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5189 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (970 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Cognito Forms](https://www.g2.com/products/cognito-forms/reviews) — 4.6/5 stars (118 reviews)
- [CallRail](https://www.g2.com/products/callrail/reviews) — 4.5/5 stars (1716 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14698 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Wufoo](https://www.g2.com/products/wufoo/reviews) — 4.2/5 stars (296 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5189 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1002 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)

---
## Top Discussions

### Gravity Forms

- Title: [How can I prevent bots from filling out my forms?](https://www.g2.com/discussions/26574-how-can-i-prevent-bots-from-filling-out-my-forms) — 2 comments, 1 upvote
  > **Top comment:** "We find this a consistent problem with our customer websites also. Typically we use a Google Capture that you can setup in Gravity Forms that in our..."
- Title: [How can Gravity Forms be used for vacation rental websites, other booking form solutions?](https://www.g2.com/discussions/26589-how-can-gravity-forms-be-used-for-vacation-rental-websites-other-booking-form-solutions) — 1 comment, 1 upvote
  > **Top comment:** "I would think if you couple Gravity forms with a Wordpress Custom Post Type (CPT), you could achieve this quite easily. That way Gravity does all the tricky..."
- Title: [Is there a way to request new plugin options](https://www.g2.com/discussions/26571-is-there-a-way-to-request-new-plugin-options) — 1 comment, 1 upvote
  > **Top comment:** "My experience with Gravity is their support is solid and deep. I've had to seek assistance with complex operations between how Gravity interacts with Stripe..."
- Title: [how do I change the next button to change colour plus use a hand icon](https://www.g2.com/discussions/26555-how-do-i-change-the-next-button-to-change-colour-plus-use-a-hand-icon) — 1 comment, 1 upvote
  > **Top comment:** "I'd use your browser's developer tools to identify the element's handle (id or class(es)) and then place the css: 'pointer: cursor;' into your style sheet..."
- Title: [Will you consider adding templates?](https://www.g2.com/discussions/will-you-consider-adding-templates) — 1 comment, 1 upvote
  > **Top comment:** "I can't answer on behalf of Gravity however you are able to add classes directly into each field which will control some key elements such as layouts etc...."

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gravity-forms-vs-surveymonkey)