# Formsite vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user experience, with many users highlighting how **easy it is to create and complete surveys**. The platform's intuitive design allows for quick data collection and analysis, making it a preferred choice for many.
- **Users say** Formsite offers a straightforward approach to form building, with feedback emphasizing its **ease of use** and effective integrations with tools like Slack. This makes it a solid option for teams looking to streamline their data collection processes.
- **Reviewers mention** that SurveyMonkey's implementation process is notably efficient, with users appreciating the **intuitive onboarding wizard** that helps them get started quickly. This contrasts with Formsite, which, while user-friendly, may not have the same level of support for new users.
- **According to verified reviews** , SurveyMonkey's robust analytics features are a standout, with users praising how **results are easy to track and export** for further analysis. This capability is particularly beneficial for businesses that rely on data-driven decisions.
- **G2 reviewers highlight** that while Formsite has strong support ratings, SurveyMonkey still leads in overall quality of support, with users noting that they receive timely assistance when needed. This can be crucial for teams that require quick resolutions to issues.
- **Users report** that both platforms have their strengths, but SurveyMonkey's higher G2 Score reflects a broader satisfaction among users, particularly in terms of **overall functionality and feature richness** , making it a more reliable choice for diverse survey needs.



| | Formsite | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 32 | 23,545 | 
| **Largest Market Segment** | Small-Business (62.1% of reviews) | Small-Business (36.5% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Formsite

Pros:
- Ease of Use (1 reviews)
- Integrations (1 reviews)

Cons:
- List Management (1 reviews)

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

---
## Ratings Comparison
| Rating | Formsite | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 9.3 (21 reviews) | 9.0 (20673 reviews) | 
  | **Ease of Use** | 9.0 (21 reviews) | 9.2 (20791 reviews) | 
  | **Ease of Setup** | 9.1 (9 reviews) | 9.0 (8126 reviews) | 
  | **Ease of Admin** | 9.1 (9 reviews) | 8.9 (7621 reviews) | 
  | **Quality of Support** | 9.0 (17 reviews) | 8.6 (14666 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (9 reviews) | 8.8 (6671 reviews) | 
  | **Product Direction (% positive)** | 6.7 (21 reviews) | 7.7 (20215 reviews) | 

---
## Pricing

### Formsite

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Formsite** | N/A | N/A |
| **SurveyMonkey** | 7.9/10 | 194 |

#### Feedback Management

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.8 (150 reviews) | 
| **Segmentation** | Not enough data | 8.1 (147 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.1 (158 reviews) | 

#### Feedback Analysis

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.1 (144 reviews) | 
| **Sentiment Analysis** | Not enough data | 7.9 (144 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.6 (138 reviews) | 

#### Feedback Sources

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.1 (147 reviews) | 
| **Surveys** | Not enough data | 9.1 (170 reviews) | 
| **Social Media** | Not enough data | 7.8 (138 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (136 reviews) | 

#### Generative AI

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (130 reviews) | 
| **AI Text Summarization** | Not enough data | 7.6 (81 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Formsite** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 1705 |

#### Survey Management

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | Not enough data | 9.0 (1503 reviews) | 
| **Question Types** | Not enough data | 8.9 (1443 reviews) | 
| **Templates** | Not enough data | 8.6 (1358 reviews) | 
| **Survey Distribution** | Not enough data | 8.9 (1419 reviews) | 

#### Survey Customization

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.4 (1170 reviews) | 
| **Branding** | Not enough data | 8.2 (1206 reviews) | 
| **Multimedia Support** | Not enough data | 8.1 (1073 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.1 (905 reviews) | 

#### Survey Insights

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.6 (1415 reviews) | 
| **BI Tools Integration** | Not enough data | 8.0 (945 reviews) | 
| **Data Exporting** | Not enough data | 8.5 (1266 reviews) | 
| **Permissions** | Not enough data | 8.4 (1138 reviews) | 

#### Agentic AI - Survey

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (147 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (152 reviews) | 
| **Decision Making** | Not enough data | 8.0 (152 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Formsite** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 246 |

#### Customization

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.6 (209 reviews) | 
| **Conditional Logic** | Not enough data | 8.3 (194 reviews) | 
| **Multi-page Forms** | Not enough data | 8.7 (214 reviews) | 
| **Design** | Not enough data | 8.6 (228 reviews) | 

#### Additional Functionality

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.3 (173 reviews) | 
| **Offline Capability** | Not enough data | 7.6 (151 reviews) | 
| **Notifications** | Not enough data | 8.3 (197 reviews) | 
| **Payments** | Not enough data | 7.8 (150 reviews) | 
| **Mobile Forms** | Not enough data | 8.5 (205 reviews) | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


**Unique to SurveyMonkey (2):** [Survey Software](https://www.g2.com/categories/survey), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)


---
## Reviewer Demographics

### By Company Size

| Segment | Formsite | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 62.1% | 36.5% | 
| **Mid-Market** | 31.0% | 34.1% | 
| **Enterprise** | 6.9% | 29.4% | 

### By Industry

#### Formsite

- **Non-Profit Organization Management:** 10.3%
- **Retail:** 6.9%
- **Religious Institutions:** 6.9%
- **Construction:** 6.9%
- **Marketing and Advertising:** 6.9%
- **Market Research:** 6.9%
- **Information Technology and Services:** 6.9%
- **Higher Education:** 6.9%
- **Hospital & Health Care:** 6.9%
- **Computer Software:** 3.4%
- **Other:** 31.0%

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

---
## Alternatives

### Alternatives to Formsite

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5160 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (970 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (497 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3481 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2062 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5160 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1001 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (951 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (559 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar](https://www.g2.com/products/hotjar/reviews) — 4.3/5 stars (342 reviews)

---
## Top Discussions

### Formsite

- Title: [Is Formsite free?](https://www.g2.com/discussions/is-formsite-free) — 1 comment
  > **Top comment:** "No, there are several tiers of service starting at approximately $21 per month. There is a free 14-day trial."

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/formsite-vs-surveymonkey)