# Formsite vs SurveyMonkey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive drag-and-drop interface and strong templates that allow for quick survey creation. One user mentioned, "I find SurveyMonkey easy to use," which reflects a common sentiment among its users.
- **Users say** that Formsite is particularly effective for creating simple forms, with one reviewer noting how easy it is to build forms and have customers fill them out. This simplicity is a strong point for users looking for straightforward solutions.
- **Reviewers mention** that SurveyMonkey's implementation process is quick and straightforward, with many users appreciating the easy initial setup. One user specifically noted, "The initial setup was easy, which I appreciate," indicating a smooth onboarding experience.
- **According to verified reviews** , Formsite shines in its integration capabilities, with users praising its ability to connect with Slack and other software. This feature is particularly beneficial for teams looking to streamline their workflows.
- **G2 reviewers highlight** that while SurveyMonkey has a higher overall satisfaction score, Formsite still maintains a competitive edge in support quality, with users noting that they receive prompt assistance when needed. One user remarked on the quality of support, which is a crucial factor for many organizations.
- **Users report** that SurveyMonkey offers a unique feature that provides a screenshot after the end of the survey, which some find beneficial for their work. This kind of thoughtful feature can enhance the overall user experience and adds to the product's appeal.



| | Formsite | SurveyMonkey | 
|---|---|---|
| **Star Rating** | 4.3 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 32 | 23,869 | 
| **Largest Market Segment** | Small-Business (62.1% of reviews) | Small-Business (36.7% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us | 

---
## Top Pros & Cons

### Formsite

Pros:
- Ease of Use (1 reviews)
- Integrations (1 reviews)

Cons:
- List Management (1 reviews)

### SurveyMonkey

Pros:
- Ease of Use (376 reviews)
- Ease of Creation (171 reviews)

Cons:
- Expensive (116 reviews)
- Limitations (91 reviews)

---
## Ratings Comparison
| Rating | Formsite | SurveyMonkey | 
|---|---|---|
  | **Meets Requirements** | 9.3 (21 reviews) | 9.0 (20940 reviews) | 
  | **Ease of Use** | 9.0 (21 reviews) | 9.2 (21073 reviews) | 
  | **Ease of Setup** | 9.1 (9 reviews) | 9.0 (8419 reviews) | 
  | **Ease of Admin** | 9.1 (9 reviews) | 8.9 (7818 reviews) | 
  | **Quality of Support** | 9.0 (17 reviews) | 8.5 (14821 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.5 (9 reviews) | 8.8 (6855 reviews) | 
  | **Product Direction (% positive)** | 6.7 (21 reviews) | 7.7 (20428 reviews) | 

---
## Pricing

### Formsite

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **Formsite** | N/A | N/A |
| **SurveyMonkey** | 8.0/10 | 356 |

#### Feedback Management

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Tagging** | Not enough data | 7.9 (160 reviews) | 
| **Segmentation** | Not enough data | 8.3 (165 reviews) | 
| **Custom Reports and Dashboards** | Not enough data | 8.2 (218 reviews) | 

#### Feedback Analysis

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Thematic Analysis** | Not enough data | 8.2 (156 reviews) | 
| **Sentiment Analysis** | Not enough data | 8.0 (153 reviews) | 
| **NPS/CSAT Scoring** | Not enough data | 7.8 (149 reviews) | 

#### Feedback Sources

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Online Reviews** | Not enough data | 8.2 (155 reviews) | 
| **Surveys** | Not enough data | 9.3 (295 reviews) | 
| **Social Media** | Not enough data | 7.8 (137 reviews) | 
| **Customer Service Channels** | Not enough data | 7.7 (135 reviews) | 

#### Generative AI

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (145 reviews) | 
| **AI Text Summarization** | Not enough data | 7.5 (88 reviews) | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Formsite** | N/A | N/A |
| **SurveyMonkey** | 8.3/10 | 1871 |

#### Survey Management

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Survey Builder** | Not enough data | 9.1 (1594 reviews) | 
| **Question Types** | Not enough data | 8.9 (1482 reviews) | 
| **Templates** | Not enough data | 8.6 (1369 reviews) | 
| **Survey Distribution** | Not enough data | 8.9 (1461 reviews) | 

#### Survey Customization

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Branching/Skip Logic** | Not enough data | 8.4 (1185 reviews) | 
| **Branding** | Not enough data | 8.2 (1219 reviews) | 
| **Multimedia Support** | Not enough data | 8.1 (1063 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.1 (904 reviews) | 

#### Survey Insights

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.6 (1479 reviews) | 
| **BI Tools Integration** | Not enough data | 8.0 (942 reviews) | 
| **Data Exporting** | Not enough data | 8.5 (1291 reviews) | 
| **Permissions** | Not enough data | 8.4 (1138 reviews) | 

#### Agentic AI - Survey

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 7.6 (144 reviews) | 
| **Proactive Assistance** | Not enough data | 7.7 (156 reviews) | 
| **Decision Making** | Not enough data | 8.1 (153 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **Formsite** | N/A | N/A |
| **SurveyMonkey** | 8.4/10 | 315 |

#### Customization

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Custom Fields** | Not enough data | 8.8 (232 reviews) | 
| **Conditional Logic** | Not enough data | 8.4 (217 reviews) | 
| **Multi-page Forms** | Not enough data | 8.8 (225 reviews) | 
| **Design** | Not enough data | 8.5 (263 reviews) | 

#### Additional Functionality

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Embedded Forms** | Not enough data | 8.3 (172 reviews) | 
| **Offline Capability** | Not enough data | 7.8 (145 reviews) | 
| **Notifications** | Not enough data | 8.4 (210 reviews) | 
| **Payments** | Not enough data | 7.8 (145 reviews) | 
| **Mobile Forms** | Not enough data | 8.6 (208 reviews) | 

### Consumer Insights Platforms

| Product | Score | Reviews |
|---|---|---|
| **Formsite** | N/A | N/A |
| **SurveyMonkey** | 10.0/10 | 16 |

#### Survey Design - Consumer Insights Platforms

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Multi-Use Methodologies** | Not enough data | Not enough data | 
| **Industry & Locale Adaptability** | Not enough data | Not enough data | 
| **Behavioral & Adaptive Logic Guidance** | Not enough data | Not enough data | 
| **Self-Serve Survey Builder** | Not enough data | 10.0 (7 reviews) | 
| **AI Smart Probes** | Not enough data | Not enough data | 

#### Audience Access - Consumer Insights Platforms

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Flexible Audience Options** | Not enough data | Not enough data | 
| **Customer Data Upload** | Not enough data | Not enough data | 
| **Consumer Panels** | Not enough data | Not enough data | 

#### Data Collection - Consumer Insights Platforms

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Rapid Research** | Not enough data | 10.0 (5 reviews) | 
| **Quality Assurance** | Not enough data | Not enough data | 
| **Mobile / Mixed Mode** | Not enough data | Not enough data | 

#### Analytics - Consumer Insights Platforms

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **AI-Powered Insights** | Not enough data | Not enough data | 
| **Qualitative Research Support** | Not enough data | Not enough data | 
| **Benchmarking & Norms** | Not enough data | Not enough data | 

#### Collaboration - Consumer Insights Platforms

| Feature | Formsite | SurveyMonkey | 
|---|---|---|
| **Dashboards & Embedded Integrations** | Not enough data | Not enough data | 
| **Embeddable Reports** | Not enough data | Not enough data | 
| **Shared Workspaces** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)


**Unique to SurveyMonkey (3):** [Survey Software](https://www.g2.com/categories/survey), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics), [Consumer Insights Platforms](https://www.g2.com/categories/consumer-insights-platforms)


---
## Reviewer Demographics

### By Company Size

| Segment | Formsite | SurveyMonkey | 
|---|---|---|
| **Small-Business** | 62.1% | 36.7% | 
| **Mid-Market** | 31.0% | 34.2% | 
| **Enterprise** | 6.9% | 29.1% | 

### By Industry

#### Formsite

- **Non-Profit Organization Management:** 10.3%
- **Retail:** 6.9%
- **Religious Institutions:** 6.9%
- **Construction:** 6.9%
- **Marketing and Advertising:** 6.9%
- **Market Research:** 6.9%
- **Information Technology and Services:** 6.9%
- **Higher Education:** 6.9%
- **Hospital & Health Care:** 6.9%
- **Computer Software:** 3.4%
- **Other:** 31.0%

#### SurveyMonkey

- **Education Management:** 8.4%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Non-Profit Organization Management:** 4.9%
- **Information Technology and Services:** 4.9%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.5%

---
## Alternatives

### Alternatives to Formsite

- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5349 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1016 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (415 reviews)
- [WPForms](https://www.g2.com/products/wpforms/reviews) — 4.7/5 stars (971 reviews)
- [PandaDoc](https://www.g2.com/products/pandadoc/reviews) — 4.7/5 stars (3607 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1235 reviews)
- [forms.app](https://www.g2.com/products/forms-app/reviews) — 4.5/5 stars (498 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14731 reviews)

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2066 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5349 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3017 reviews)
- [AskNicely](https://www.g2.com/products/asknicely/reviews) — 4.7/5 stars (1050 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1016 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (955 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (475 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.4/5 stars (415 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (562 reviews)

---
## Top Discussions

### Formsite

- Title: [Is Formsite free?](https://www.g2.com/discussions/is-formsite-free) — 1 comment
  > **Top comment:** "No, there are several tiers of service starting at approximately $21 per month. There is a free 14-day trial."

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/formsite-vs-surveymonkey)