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At a Glance
Market Segments
Small-Business (36.4% of reviews)
Small-Business (56.3% of reviews)
Entry-Level Pricing
Contact Us
Free Trial
SurveyMonkey
Star Rating
(23,307)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing planseMarketeer
Star Rating
(19)4.4 out of 5
Market Segments
Small-Business (56.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
Free Trial
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive interface and the ability to create surveys quickly. One user mentioned generating a professionally structured survey in under a minute using a single text prompt, showcasing the platform's efficiency.
- Users say eMarketeer shines in its integration capabilities, particularly with CRM systems. Reviewers appreciate the platform's ease of use and the friendly support team, which enhances the overall experience when managing customer engagement and marketing automation.
- According to verified reviews, SurveyMonkey's implementation process is notably quick and straightforward. Users have praised the predefined templates and AI enhancements that facilitate rapid survey creation, making it a preferred choice for those needing to gather data efficiently.
- Reviewers mention that while eMarketeer offers a user-friendly interface, some users find it slightly less intuitive than SurveyMonkey, particularly when it comes to setting up complex marketing journeys. However, the platform compensates with robust features for building customer journeys based on CRM activity.
- G2 reviewers highlight that SurveyMonkey has a significantly larger user base, which contributes to a wealth of shared experiences and resources. With over 22,000 reviews, users can find extensive feedback and tips, enhancing their ability to leverage the platform effectively.
- Users report that both platforms provide solid support, but eMarketeer edges out slightly in quality of support ratings. Reviewers appreciate the helpfulness of the eMarketeer team, which can be crucial for users needing assistance with marketing automation and customer engagement strategies.
Pricing
Entry-Level Pricing
SurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
eMarketeer
Marketing Cloud Trial
Free Trial
A highly advanced package that automates across multiple channels.
- All Features in Marketing Cloud
- Marketing Automation
- Leads Management
Free Trial
SurveyMonkey
Free Trial is available
eMarketeer
Free Trial is available
Ratings
Meets Requirements
9.0
20,481
9.0
13
Ease of Use
9.2
20,593
8.8
14
Ease of Setup
9.0
7,931
8.9
9
Ease of Admin
8.9
7,590
9.2
6
Quality of Support
8.6
14,525
8.9
12
Has the product been a good partner in doing business?
8.8
6,639
9.2
6
Product Direction (% positive)
7.7
20,043
10.0
12
Features by Category
Email Marketing
Not enough data
8.9
6
Not enough data
8.8
7
Not enough data
9.0
5
Not enough data
8.6
6
Online Marketing
Not enough data
9.0
7
Not enough data
8.9
6
Not enough data
7.7
5
Not enough data
8.9
6
Not enough data
8.3
5
Lead Management
Not enough data
9.0
7
Not enough data
8.0
5
Not enough data
8.7
5
Not enough data
8.7
5
Not enough data
7.7
5
Not enough data
8.7
5
Not enough data
Not enough data
Not enough data
8.9
6
Campaign Management
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Social
Not enough data
Feature Not Available
Not enough data
9.4
6
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
5
Reporting & Analytics
Not enough data
9.3
7
Not enough data
9.3
5
Not enough data
8.3
6
Not enough data
8.7
5
Not enough data
Feature Not Available
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Integration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Registration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Feature Not Available
Marketing and Communications
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
8.7
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Event Operations
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Attendee Engagement
Not enough data
Not enough data
Not enough data
8.7
5
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.0
5
Platform
Not enough data
9.0
5
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Generative AI
Not enough data
Feature Not Available
Agentic AI - Event Management Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
SMS Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Page Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Page Optimization
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Feedback Management
7.7
148
Not enough data
8.1
145
Not enough data
8.1
145
Not enough data
Feedback Analysis
8.2
143
Not enough data
7.9
142
Not enough data
7.6
138
Not enough data
Feedback Sources
8.1
144
Not enough data
9.0
146
Not enough data
7.8
139
Not enough data
7.7
138
Not enough data
Generative AI
7.3
130
Not enough data
7.6
84
Not enough data
Survey Management
9.0
1391
Not enough data
8.9
1403
Not enough data
8.6
1325
Not enough data
8.8
1365
Not enough data
Survey Customization
8.5
1148
Not enough data
8.2
1181
Not enough data
8.1
1072
Not enough data
8.1
898
Not enough data
Survey Insights
8.6
1315
Not enough data
8.0
927
Not enough data
8.5
1241
Not enough data
8.4
1130
Not enough data
Agentic AI - Survey
7.6
145
Feature Not Available
7.7
144
Feature Not Available
8.0
147
Feature Not Available
Customization
8.6
207
Not enough data
8.3
191
Not enough data
8.7
211
Not enough data
8.6
221
Not enough data
Additional Functionality
8.3
173
Not enough data
7.6
151
Not enough data
8.3
195
Not enough data
7.8
150
Not enough data
8.6
202
Not enough data
Categories
Categories
Shared Categories
SurveyMonkey and eMarketeer are categorized as Survey
Unique Categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
eMarketeer is categorized as Marketing Automation, Event Management Platforms, SMS Marketing, and Landing Page Builders
Reviews
Reviewers' Company Size
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
eMarketeer
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Information Technology and Services
18.8%
Marketing and Advertising
12.5%
Computer Software
12.5%
Consulting
6.3%
Professional Training & Coaching
6.3%
Other
43.8%
Alternatives
Discussions
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
eMarketeer has no discussions with answers
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