# SurveyMonkey vs eMarketeer Comparison --- ## AI Generated Summary - **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many users highlighting its intuitive drag-and-drop interface and strong templates that make creating surveys a breeze. One user mentioned, "I find SurveyMonkey easy to use," which reflects the overall satisfaction with its design. - **Users say** eMarketeer offers a seamless integration with CRM systems, making it a strong choice for businesses looking to enhance their marketing automation. Reviewers appreciate the platform's usability, noting that it provides "lots of insights into our customer engagement," which is crucial for effective marketing strategies. - **According to verified reviews** , SurveyMonkey's implementation process is praised for its simplicity, with users noting that the initial setup was straightforward. One user stated, "The initial setup was easy, which I appreciate," indicating that new users can quickly get started without a steep learning curve. - **Reviewers mention** that while eMarketeer has a user-friendly interface, it faces challenges in terms of overall market presence, as evidenced by its limited number of reviews compared to SurveyMonkey. This could suggest that potential users may want to consider the community support and resources available for eMarketeer. - **G2 reviewers highlight** that SurveyMonkey maintains a strong balance between simplicity and professional-grade features, allowing users to create polished surveys quickly. One user noted, "SurveyMonkey strikes an outstanding balance," which showcases its versatility for both casual and professional users. - **Users report** that eMarketeer provides excellent customer support, with many praising the friendly and helpful team. This aspect can be a significant advantage for businesses that require ongoing assistance, as one user mentioned, "The team are friendly and helpful," which can enhance the overall user experience. | | SurveyMonkey | eMarketeer | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | | **Total Reviews** | 23,551 | 19 | | **Largest Market Segment** | Small-Business (36.5% of reviews) | Small-Business (56.3% of reviews) | | **Entry Level Price** | Contact Us | Free Trial | --- ## Top Pros & Cons ### SurveyMonkey Pros: - Ease of Use (345 reviews) - Ease of Creation (156 reviews) Cons: - Expensive (113 reviews) - Limitations (87 reviews) ### eMarketeer Pros: - Easy Integrations (5 reviews) - Integrations (5 reviews) Cons: - Contact Management (1 reviews) - Expensive (1 reviews) --- ## Ratings Comparison | Rating | SurveyMonkey | eMarketeer | |---|---|---| | **Meets Requirements** | 9.0 (20678 reviews) | 9.0 (13 reviews) | | **Ease of Use** | 9.2 (20796 reviews) | 8.8 (14 reviews) | | **Ease of Setup** | 9.0 (8131 reviews) | 8.9 (9 reviews) | | **Ease of Admin** | 8.9 (7621 reviews) | 9.2 (6 reviews) | | **Quality of Support** | 8.6 (14671 reviews) | 8.9 (12 reviews) | | **Has the product been a good partner in doing business?** | 8.8 (6671 reviews) | 9.2 (6 reviews) | | **Product Direction (% positive)** | 7.7 (20218 reviews) | 10.0 (12 reviews) | --- ## Pricing ### SurveyMonkey #### Entry-Level Pricing Plan: SurveyMonkey Enterprise Price: Contact Us Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo. Key Features: - Unlimited responses - Custom CSS survey themes - Advanced privacy and security [Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing) #### Free Trial Yes ### eMarketeer #### Entry-Level Pricing Plan: Marketing Cloud Trial Price: Free Trial Description: A highly advanced package that automates across multiple channels. Key Features: - All Features in Marketing Cloud - Marketing Automation - Leads Management [Browse all 4 editions](https://www.g2.com/products/emarketeer/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### Marketing Automation | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | N/A | N/A | | **eMarketeer** | 8.7/10 | 11 | #### Email Marketing | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Building and Personalizing Emails** | Not enough data | 8.9 (6 reviews) | | **Sending Outbound Emails** | Not enough data | 8.8 (7 reviews) | | **Manage Email Deliverability** | Not enough data | 9.0 (5 reviews) | | **Automated Email Responses** | Not enough data | 8.6 (6 reviews) | #### Online Marketing | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Landing Pages and Forms** | Not enough data | 9.0 (7 reviews) | | **Dynamic Content** | Not enough data | 8.9 (6 reviews) | | **A/B Testing** | Not enough data | 7.7 (5 reviews) | | **Mobile Optimized** | Not enough data | 8.9 (6 reviews) | | **Search Tracking and Optimization** | Not enough data | 8.3 (5 reviews) | #### Lead Management | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Marketing Lead Database** | Not enough data | 9.0 (7 reviews) | | **Data Quality Management** | Not enough data | 8.0 (5 reviews) | | **Segmentation** | Not enough data | 8.7 (5 reviews) | | **Lead Scoring and Grading** | Not enough data | 8.7 (5 reviews) | | **Lead Nurturing** | Not enough data | 7.7 (5 reviews) | | **Online Behavior Tracking** | Not enough data | 8.7 (5 reviews) | | **Automated Alerts and Tasks** | Not enough data | Not enough data | | **CRM Lead Integration** | Not enough data | 8.9 (6 reviews) | #### Campaign Management | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Program Management** | Not enough data | Not enough data | | **Event / Webinar Marketing** | Not enough data | 8.7 (5 reviews) | | **Calendaring** | Not enough data | Feature Not Available | | **Budgeting** | Not enough data | Feature Not Available | #### Social | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Social Listening** | Not enough data | Feature Not Available | | **Social Sharing** | Not enough data | 9.4 (6 reviews) | | **Social Campaigns** | Not enough data | Feature Not Available | | **Social Media Engagement** | Not enough data | Feature Not Available | | **Social Media Advertising** | Not enough data | 8.3 (5 reviews) | #### Reporting & Analytics | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Basic Reporting** | Not enough data | 9.3 (7 reviews) | | **Web Analytics** | Not enough data | 9.3 (5 reviews) | | **ROI Analytics** | Not enough data | 8.3 (6 reviews) | | **Revenue Analytics** | Not enough data | 8.7 (5 reviews) | | **SEO / Keyword Analytics** | Not enough data | Feature Not Available | #### Platform | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Customization ** | Not enough data | Not enough data | | **Workflow Capability** | Not enough data | Not enough data | | **User, Role, and Access Management** | Not enough data | Not enough data | | **Internationalization** | Not enough data | Not enough data | | **Sandbox / Test Environments** | Not enough data | Not enough data | | **Performance and Reliability** | Not enough data | Not enough data | | **Output Document Generation** | Not enough data | Not enough data | #### Agentic AI - Marketing Automation | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | | **Decision Making** | Not enough data | Feature Not Available | #### Integration | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Data Import & Export Tools** | Not enough data | Not enough data | | **Integration APIs** | Not enough data | Not enough data | | **Breadth of Partner Applications** | Not enough data | Not enough data | ### Event Management Platforms | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | N/A | N/A | | **eMarketeer** | 9.0/10 | 5 | #### Registration | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Event creation** | Not enough data | Not enough data | | **User registration process** | Not enough data | Not enough data | | **Payment processing** | Not enough data | 8.7 (5 reviews) | | **Mobile check-in** | Not enough data | 9.0 (5 reviews) | | **On-site tickets and registration** | Not enough data | Feature Not Available | #### Marketing and Communications | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Event website creation** | Not enough data | 8.7 (5 reviews) | | **Email automation** | Not enough data | 9.0 (5 reviews) | | **Email customization** | Not enough data | 8.7 (5 reviews) | | **Contact list management** | Not enough data | 9.0 (5 reviews) | | **Social media promotion** | Not enough data | Not enough data | | **Lead generation and retrieval** | Not enough data | 9.3 (5 reviews) | #### Event Operations | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Site selection** | Not enough data | Feature Not Available | | **Supplier procurement** | Not enough data | Feature Not Available | | **Hotel and transportation planning** | Not enough data | Feature Not Available | | **Staff management** | Not enough data | Feature Not Available | | **Budget management** | Not enough data | Feature Not Available | | **Session scheduling** | Not enough data | Feature Not Available | | **Speaker submissions** | Not enough data | Feature Not Available | | **Exhibition management** | Not enough data | Feature Not Available | #### Attendee Engagement | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Event agendas and schedules** | Not enough data | Not enough data | | **Floor plans / maps** | Not enough data | 8.7 (5 reviews) | | **Social media integrations** | Not enough data | Feature Not Available | | **Attendee networking** | Not enough data | Feature Not Available | | **Attendee surveys** | Not enough data | 9.0 (5 reviews) | #### Platform | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Performance and reliability** | Not enough data | 9.0 (5 reviews) | | **Reporting and dashboards** | Not enough data | 9.0 (5 reviews) | | **API / integrations** | Not enough data | Not enough data | | **Multiple event management** | Not enough data | 9.3 (5 reviews) | #### Generative AI | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | #### Agentic AI - Event Management Platforms | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | ### SMS Marketing | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | N/A | N/A | | **eMarketeer** | N/A | N/A | #### Text Messaging | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Bulk SMS** | Not enough data | Not enough data | | **Two-Way Text Messaging** | Not enough data | Feature Not Available | | **Text Scheduler** | Not enough data | Not enough data | | **Automatic Replies** | Not enough data | Not enough data | | **Automatic URL Shortening** | Not enough data | Not enough data | | **MMS Marketing** | Not enough data | Feature Not Available | | **Personalization** | Not enough data | Not enough data | | **Transactional SMS** | Not enough data | Not enough data | #### SMS Platform | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Reporting** | Not enough data | Not enough data | | **Automation** | Not enough data | Not enough data | | **White Label** | Not enough data | Feature Not Available | | **Text-to-Landline** | Not enough data | Feature Not Available | | **Short Codes** | Not enough data | Feature Not Available | | **API Integration** | Not enough data | Not enough data | #### Agentic AI - SMS Marketing | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Feature Not Available | | **Proactive Assistance** | Not enough data | Feature Not Available | | **Decision Making** | Not enough data | Feature Not Available | ### Landing Page Builders | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | N/A | N/A | | **eMarketeer** | N/A | N/A | #### Page Customization | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Drag and Drop** | Not enough data | Not enough data | | **Templates** | Not enough data | Not enough data | | **Advanced Customization** | Not enough data | Not enough data | | **Content Library** | Not enough data | Not enough data | #### Page Optimization | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **A/B Testing** | Not enough data | Feature Not Available | | **Mobile Responsive** | Not enough data | Not enough data | | **Web Analytics** | Not enough data | Not enough data | | **SEO** | Not enough data | Not enough data | #### Integrations | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **E-Commerce Integration** | Not enough data | Feature Not Available | | **Email Marketing Integration** | Not enough data | Not enough data | | **Domain Integration** | Not enough data | Not enough data | #### Generative AI | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **AI Text Generation** | Not enough data | Feature Not Available | #### Agentic AI - Landing Page Builders | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Cross-system Integration** | Not enough data | Not enough data | ### Feedback Analytics | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | 7.9/10 | 194 | | **eMarketeer** | N/A | N/A | #### Feedback Management | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Tagging** | 7.8 (150 reviews) | Not enough data | | **Segmentation** | 8.1 (147 reviews) | Not enough data | | **Custom Reports and Dashboards** | 8.1 (158 reviews) | Not enough data | #### Feedback Analysis | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Thematic Analysis** | 8.1 (144 reviews) | Not enough data | | **Sentiment Analysis** | 7.9 (144 reviews) | Not enough data | | **NPS/CSAT Scoring** | 7.6 (138 reviews) | Not enough data | #### Feedback Sources | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Online Reviews** | 8.1 (147 reviews) | Not enough data | | **Surveys** | 9.1 (170 reviews) | Not enough data | | **Social Media** | 7.8 (138 reviews) | Not enough data | | **Customer Service Channels** | 7.7 (136 reviews) | Not enough data | #### Generative AI | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **AI Text Generation** | 7.4 (130 reviews) | Not enough data | | **AI Text Summarization** | 7.6 (81 reviews) | Not enough data | ### Survey | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | 8.3/10 | 1710 | | **eMarketeer** | N/A | N/A | #### Survey Management | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Survey Builder** | 9.0 (1506 reviews) | Not enough data | | **Question Types** | 8.9 (1445 reviews) | Not enough data | | **Templates** | 8.6 (1360 reviews) | Not enough data | | **Survey Distribution** | 8.9 (1423 reviews) | Not enough data | #### Survey Customization | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Branching/Skip Logic** | 8.4 (1173 reviews) | Not enough data | | **Branding** | 8.2 (1208 reviews) | Not enough data | | **Multimedia Support** | 8.1 (1073 reviews) | Not enough data | | **Multilingual Surveys** | 8.1 (906 reviews) | Not enough data | #### Survey Insights | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Reporting & Analytics** | 8.6 (1417 reviews) | Not enough data | | **BI Tools Integration** | 8.0 (946 reviews) | Not enough data | | **Data Exporting** | 8.5 (1267 reviews) | Not enough data | | **Permissions** | 8.4 (1138 reviews) | Not enough data | #### Agentic AI - Survey | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Adaptive Learning** | 7.6 (147 reviews) | Feature Not Available | | **Proactive Assistance** | 7.7 (152 reviews) | Feature Not Available | | **Decision Making** | 8.0 (153 reviews) | Feature Not Available | ### Online Form Builder | Product | Score | Reviews | |---|---|---| | **SurveyMonkey** | 8.3/10 | 246 | | **eMarketeer** | N/A | N/A | #### Customization | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Custom Fields** | 8.6 (209 reviews) | Not enough data | | **Conditional Logic** | 8.3 (194 reviews) | Not enough data | | **Multi-page Forms** | 8.7 (214 reviews) | Not enough data | | **Design** | 8.6 (228 reviews) | Not enough data | #### Additional Functionality | Feature | SurveyMonkey | eMarketeer | |---|---|---| | **Embedded Forms** | 8.3 (173 reviews) | Not enough data | | **Offline Capability** | 7.6 (151 reviews) | Not enough data | | **Notifications** | 8.3 (197 reviews) | Not enough data | | **Payments** | 7.8 (150 reviews) | Not enough data | | **Mobile Forms** | 8.5 (205 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey) **Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics) **Unique to eMarketeer (4):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Event Management Platforms](https://www.g2.com/categories/event-management-platforms), [SMS Marketing Software](https://www.g2.com/categories/sms-marketing), [Landing Page Builders](https://www.g2.com/categories/landing-page-builders) --- ## Reviewer Demographics ### By Company Size | Segment | SurveyMonkey | eMarketeer | |---|---|---| | **Small-Business** | 36.5% | 56.3% | | **Mid-Market** | 34.1% | 25.0% | | **Enterprise** | 29.4% | 18.8% | ### By Industry #### SurveyMonkey - **Education Management:** 8.5% - **Hospital & Health Care:** 5.9% - **Higher Education:** 5.8% - **Marketing and Advertising:** 5.1% - **Information Technology and Services:** 4.9% - **Non-Profit Organization Management:** 4.8% - **Computer Software:** 3.7% - **Financial Services:** 3.2% - **Retail:** 2.6% - **Health, Wellness and Fitness:** 2.1% - **Other:** 53.4% #### eMarketeer - **Information Technology and Services:** 18.8% - **Marketing and Advertising:** 12.5% - **Computer Software:** 12.5% - **Consulting:** 6.3% - **Professional Training & Coaching:** 6.3% - **Mechanical or Industrial Engineering:** 6.3% - **Legal Services:** 6.3% - **Hospitality:** 6.3% - **Higher Education:** 6.3% - **Graphic Design:** 6.3% - **Other:** 12.5% --- ## Alternatives ### Alternatives to SurveyMonkey - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews) - [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews) - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews) - [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews) - [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews) - [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews) - [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews) - [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews) ### Alternatives to eMarketeer - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14789 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14700 reviews) - [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews) - [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews) - [Adobe Marketo Engage](https://www.g2.com/products/adobe-marketo-engage/reviews) — 4.1/5 stars (3136 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5424 reviews) - [Dotdigital](https://www.g2.com/products/dotdigital/reviews) — 4.4/5 stars (1212 reviews) - [Act-On](https://www.g2.com/products/act-on/reviews) — 4.1/5 stars (1070 reviews) - [Agentforce Marketing (formerly Salesforce Marketing Cloud)](https://www.g2.com/products/agentforce-marketing-formerly-salesforce-marketing-cloud/reviews) — 4.0/5 stars (4625 reviews) - [Omnisend](https://www.g2.com/products/omnisend/reviews) — 4.6/5 stars (1189 reviews) --- ## Top Discussions ### SurveyMonkey - Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes > **Top comment:** "Hello Ravish, We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..." - Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy." - Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs." - Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous. This option is in the 'Collect Responses' section. " - Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..." ### eMarketeer No discussions available for this product. --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-emarketeer)