# SurveyMonkey vs easyfeedback Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SurveyMonkey excels in user-friendliness, with many praising its intuitive drag-and-drop interface and strong templates. Users appreciate how easy it is to create polished surveys quickly, making it a go-to choice for those needing efficiency in their survey creation.
- **Users say** that easyfeedback offers a clean and simple interface, which is particularly beneficial for teams looking to launch professional-looking surveys without extensive setup time. This ease of use is highlighted by users who manage various projects and need a straightforward tool for collecting insights.
- **Reviewers mention** that SurveyMonkey's implementation process is notably quick, with many users highlighting the straightforward onboarding experience. This is a significant advantage for organizations that need to get up and running with minimal downtime.
- **According to verified reviews** , easyfeedback shines in its reporting and analytics capabilities, with users noting that it allows for easy exporting of reports in multiple formats. This feature is particularly appreciated by those who need to analyze data efficiently.
- **G2 reviewers report** that while both platforms have strong support quality, SurveyMonkey's overall partnership experience is rated higher. Users feel that SurveyMonkey has been a better business partner, providing reliable support and resources to enhance their survey efforts.
- **Users say** that while easyfeedback has a slightly higher score in survey builder features, SurveyMonkey's comprehensive range of question types and multimedia support makes it a more versatile option for diverse survey needs. This flexibility is crucial for users who require varied survey formats to engage their audience effectively.



| | SurveyMonkey | easyfeedback | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 23,551 | 42 | 
| **Largest Market Segment** | Small-Business (36.5% of reviews) | Small-Business (41.0% of reviews) | 
| **Entry Level Price** | Contact Us | No pricing available | 

---
## Top Pros & Cons

### SurveyMonkey

Pros:
- Ease of Use (345 reviews)
- Ease of Creation (156 reviews)

Cons:
- Expensive (113 reviews)
- Limitations (87 reviews)

### easyfeedback

Pros:
- Ease of Use (9 reviews)
- Ease of Creation (5 reviews)

Cons:
- Limited Customization (3 reviews)
- Limited Features (2 reviews)

---
## Ratings Comparison
| Rating | SurveyMonkey | easyfeedback | 
|---|---|---|
  | **Meets Requirements** | 9.0 (20678 reviews) | 8.3 (30 reviews) | 
  | **Ease of Use** | 9.2 (20796 reviews) | 8.7 (31 reviews) | 
  | **Ease of Setup** | 9.0 (8131 reviews) | 8.4 (15 reviews) | 
  | **Ease of Admin** | 8.9 (7621 reviews) | 9.2 (6 reviews) | 
  | **Quality of Support** | 8.6 (14671 reviews) | 8.6 (29 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (6671 reviews) | 6.7 (5 reviews) | 
  | **Product Direction (% positive)** | 7.7 (20218 reviews) | 9.6 (27 reviews) | 

---
## Pricing

### SurveyMonkey

#### Entry-Level Pricing

Plan: SurveyMonkey Enterprise

Price: Contact Us

Description: SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.

Key Features:
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security

[Browse all 4 editions](https://www.g2.com/products/surveymonkey/pricing)

#### Free Trial

Yes

### easyfeedback

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Feedback Analytics

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 7.9/10 | 194 |
| **easyfeedback** | N/A | N/A |

#### Feedback Management

| Feature | SurveyMonkey | easyfeedback | 
|---|---|---|
| **Tagging** | 7.8 (150 reviews) | Not enough data | 
| **Segmentation** | 8.1 (147 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.1 (158 reviews) | Not enough data | 

#### Feedback Analysis

| Feature | SurveyMonkey | easyfeedback | 
|---|---|---|
| **Thematic Analysis** | 8.1 (144 reviews) | Not enough data | 
| **Sentiment Analysis** | 7.9 (144 reviews) | Not enough data | 
| **NPS/CSAT Scoring** | 7.6 (138 reviews) | Not enough data | 

#### Feedback Sources

| Feature | SurveyMonkey | easyfeedback | 
|---|---|---|
| **Online Reviews** | 8.1 (147 reviews) | Not enough data | 
| **Surveys** | 9.1 (170 reviews) | Not enough data | 
| **Social Media** | 7.8 (138 reviews) | Not enough data | 
| **Customer Service Channels** | 7.7 (136 reviews) | Not enough data | 

#### Generative AI

| Feature | SurveyMonkey | easyfeedback | 
|---|---|---|
| **AI Text Generation** | 7.4 (130 reviews) | Not enough data | 
| **AI Text Summarization** | 7.6 (81 reviews) | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 1710 |
| **easyfeedback** | 8.8/10 | 25 |

#### Survey Management

| Feature | SurveyMonkey | easyfeedback | 
|---|---|---|
| **Survey Builder** | 9.0 (1506 reviews) | 9.1 (16 reviews) | 
| **Question Types** | 8.9 (1445 reviews) | 8.6 (17 reviews) | 
| **Templates** | 8.6 (1360 reviews) | 9.2 (16 reviews) | 
| **Survey Distribution** | 8.9 (1423 reviews) | 8.9 (16 reviews) | 

#### Survey Customization

| Feature | SurveyMonkey | easyfeedback | 
|---|---|---|
| **Branching/Skip Logic** | 8.4 (1173 reviews) | 8.9 (12 reviews) | 
| **Branding** | 8.2 (1208 reviews) | 8.5 (12 reviews) | 
| **Multimedia Support** | 8.1 (1073 reviews) | 8.3 (12 reviews) | 
| **Multilingual Surveys** | 8.1 (906 reviews) | 8.9 (11 reviews) | 

#### Survey Insights

| Feature | SurveyMonkey | easyfeedback | 
|---|---|---|
| **Reporting & Analytics** | 8.6 (1417 reviews) | 9.2 (16 reviews) | 
| **BI Tools Integration** | 8.0 (946 reviews) | 8.5 (13 reviews) | 
| **Data Exporting** | 8.5 (1267 reviews) | 8.4 (15 reviews) | 
| **Permissions** | 8.4 (1138 reviews) | 8.6 (14 reviews) | 

#### Agentic AI - Survey

| Feature | SurveyMonkey | easyfeedback | 
|---|---|---|
| **Adaptive Learning** | 7.6 (147 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (152 reviews) | Not enough data | 
| **Decision Making** | 8.0 (153 reviews) | 9.0 (5 reviews) | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SurveyMonkey** | 8.3/10 | 246 |
| **easyfeedback** | N/A | N/A |

#### Customization

| Feature | SurveyMonkey | easyfeedback | 
|---|---|---|
| **Custom Fields** | 8.6 (209 reviews) | Not enough data | 
| **Conditional Logic** | 8.3 (194 reviews) | Not enough data | 
| **Multi-page Forms** | 8.7 (214 reviews) | Not enough data | 
| **Design** | 8.6 (228 reviews) | Not enough data | 

#### Additional Functionality

| Feature | SurveyMonkey | easyfeedback | 
|---|---|---|
| **Embedded Forms** | 8.3 (173 reviews) | Not enough data | 
| **Offline Capability** | 7.6 (151 reviews) | Not enough data | 
| **Notifications** | 8.3 (197 reviews) | Not enough data | 
| **Payments** | 7.8 (150 reviews) | Not enough data | 
| **Mobile Forms** | 8.5 (205 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)

**Unique to SurveyMonkey (2):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder), [Feedback Analytics Software](https://www.g2.com/categories/feedback-analytics)



---
## Reviewer Demographics

### By Company Size

| Segment | SurveyMonkey | easyfeedback | 
|---|---|---|
| **Small-Business** | 36.5% | 41.0% | 
| **Mid-Market** | 34.1% | 33.3% | 
| **Enterprise** | 29.4% | 25.6% | 

### By Industry

#### SurveyMonkey

- **Education Management:** 8.5%
- **Hospital & Health Care:** 5.9%
- **Higher Education:** 5.8%
- **Marketing and Advertising:** 5.1%
- **Information Technology and Services:** 4.9%
- **Non-Profit Organization Management:** 4.8%
- **Computer Software:** 3.7%
- **Financial Services:** 3.2%
- **Retail:** 2.6%
- **Health, Wellness and Fitness:** 2.1%
- **Other:** 53.4%

#### easyfeedback

- **Information Technology and Services:** 20.5%
- **Computer Software:** 10.3%
- **Accounting:** 7.7%
- **Marketing and Advertising:** 5.1%
- **Education Management:** 5.1%
- **Financial Services:** 5.1%
- **Civic & Social Organization:** 2.6%
- **Computer & Network Security:** 2.6%
- **Construction:** 2.6%
- **Consumer Services:** 2.6%
- **Other:** 35.9%

---
## Alternatives

### Alternatives to SurveyMonkey

- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5202 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (952 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (560 reviews)
- [Survicate](https://www.g2.com/products/survicate/reviews) — 4.6/5 stars (208 reviews)
- [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) — 4.3/5 stars (342 reviews)

### Alternatives to easyfeedback

- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1004 reviews)
- [FormAssembly](https://www.g2.com/products/formassembly/reviews) — 4.5/5 stars (400 reviews)
- [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research/reviews) — 4.4/5 stars (3017 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2063 reviews)
- [User Interviews](https://www.g2.com/products/user-interviews/reviews) — 4.6/5 stars (1046 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (472 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (470 reviews)
- [Google Workspace](https://www.g2.com/products/google-workspace/reviews) — 4.6/5 stars (48066 reviews)
- [Constant Contact](https://www.g2.com/products/constant-contact/reviews) — 4.1/5 stars (7398 reviews)
- [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) — 4.6/5 stars (5830 reviews)

---
## Top Discussions

### SurveyMonkey

- Title: [How it can be integrated with other applications such as Micrsoft Teams?](https://www.g2.com/discussions/how-it-can-be-integrated-with-other-applications-such-as-micrsoft-teams) — 9 comments, 2 upvotes
  > **Top comment:** "Hello Ravish, 

We recently tried to find a tool as such also for reporting. My recommendation would be to upgrade your service pack for more analytic..."
- Title: [Can I create visualizations in SurveyMonkey based on the answers I collect?](https://www.g2.com/discussions/can-i-create-visualizations-in-surveymonkey-based-on-the-answers-i-collect) — 8 comments, 1 upvote
  > **Top comment:** "Yes. There are different visual graph options that make viewing and presenting results extremely easy."
- Title: [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) — 6 comments
  > **Top comment:** "I would use it to gather feedback or insights on our products and how to best meet our customers needs."
- Title: [Can Survey Monkey identify respondents?Can Survey-monkey track IP addresses?What are custom variable](https://www.g2.com/discussions/can-survey-monkey-identify-respondents-can-survey-monkey-track-ip-addresses-what-are-custom-variable) — 5 comments, 2 upvotes
  > **Top comment:** "You can identify respondents if you select the option for your survey responses to not be anonymous.  This option is in the 'Collect Responses' section. "
- Title: [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) — 3 comments, 2 upvotes
  > **Top comment:** "Complete solutions for comprehending your target market, making decisions about new product innovations, and doing innovative branding and messaging analysis..."

### easyfeedback

- Title: [What is easyfeedback used for?](https://www.g2.com/discussions/what-is-easyfeedback-used-for) — 1 comment, 1 upvote
  > **Top comment:** "easyfeedback is used to create, conduct, and analyze digital questionnaires. The platform helps users collect structured feedback to improve data-driven..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveymonkey-vs-easyfeedback)