Compare SurveyMonkey CX and Verint Foresee
See this
side-by-side comparison of SurveyMonkey CX vs. Verint Foresee
based on preference data from user reviews. SurveyMonkey CX rates 4.4/5 stars with 59 reviews. By contrast, Verint Foresee rates 4.0/5 stars with 12 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 SurveyMonkey CX |  Verint Foresee | |
| Star Rating | SurveyMonkey CX | Verint Foresee |
| Market Segments | SurveyMonkey CX Mid-Market (42.9% of reviews) | Verint Foresee Enterprise (83.3% of reviews) |
| Entry Level Price | SurveyMonkey CX No pricing information available | Verint Foresee No pricing information available |
SurveyMonkey CX vs Verint Foresee
When assessing the two solutions, reviewers found SurveyMonkey CX easier to use, set up, and administer. Reviewers also preferred doing business with SurveyMonkey CX overall.
- Reviewers felt that SurveyMonkey CX meets the needs of their business better than Verint Foresee.
- When comparing quality of ongoing product support, reviewers felt that SurveyMonkey CX is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Verint Foresee over SurveyMonkey CX.
Categories
Shared Categories
SurveyMonkey CX and Verint Foresee are categorized as Experience Management
Unique Categories
SurveyMonkey CX has no unique categories
Verint Foresee is categorized as Session Replay and Customer Success
Pricing
Free Trial Unavailable
Free Trial Unavailable
Ratings
Meets Requirements
SurveyMonkey CX
Responses: 45
Verint Foresee
Responses: 12
Ease of Use
SurveyMonkey CX
Responses: 44
Verint Foresee
Responses: 12
Ease of Setup
SurveyMonkey CX
Responses: 16
Verint Foresee
Responses: 7
Ease of Admin
SurveyMonkey CX
Responses: 16
Verint Foresee
Responses: 7
Quality of Support
SurveyMonkey CX
Responses: 38
Verint Foresee
Responses: 12
Ease of Doing Business With
SurveyMonkey CX
Responses: 15
Verint Foresee
Responses: 7
Product Direction (% positive)
SurveyMonkey CX
Responses: 44
Verint Foresee
Responses: 12
Features
Analytics
Net Promoter Score (NPS)
SurveyMonkey CX
Verint Foresee
Customer Satisfaction (CSAT) Score
SurveyMonkey CX
Verint Foresee
Customer Effort Score (CES)
SurveyMonkey CX
Verint Foresee
Gamification
SurveyMonkey CX
Verint Foresee
Customization
Stakeholder Management
SurveyMonkey CX
Verint Foresee
Multilanguage Support
SurveyMonkey CX
Verint Foresee
Multiple Branding Support
SurveyMonkey CX
Verint Foresee
Vertical-specific Solutions
SurveyMonkey CX
Verint Foresee
Reviewers' Company Size
Reviewers of SurveyMonkey CX were most often representing companies in the Mid-Market segment, while reviewers for Verint Foresee were more commonly in the Enterprise segment.
Small-Business
(50 or fewer emp.)
SurveyMonkey CX
Verint Foresee
Mid-Market
(51-1000 emp.)
SurveyMonkey CX
Verint Foresee
Enterprise
(> 1000 emp.)
SurveyMonkey CX
Verint Foresee
Reviewers' Industry
Education Management
8.9%
Information Technology and Services
7.1%
Telecommunications
5.4%
Non-Profit Organization Management
5.4%
Marketing and Advertising
5.4%
Other
67.9%
Banking
25.0%
Retail
16.7%
Internet
16.7%
Real Estate
8.3%
Newspapers
8.3%
Other
25.0%
Reviews
Most Helpful Favorable Review
User in Staffing and Recruiting
Easy to navigate. Straight forward. Received immediate results.
User in Retail
Satisfaction Scores, Open-Ends and Priority Map. Satisfaction scores broken down by elements and impact help in gauging site performance by usability. Open-Ends provide direct customer feedback by average satisfaction scores. Priority Map enables comparison...
Most Helpful Critical Review
Mai-Ly N.
Industry Analyst / Tech Writer in Utilities
Nothing: I don't find anything that I dislike.
Top Alternatives
Discussions
SurveyMonkey CX has no discussions with answers
Verint Foresee has no discussions with answers
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