# Surveyapp - Smiley Feedback Surveys and Kiosk vs Zoho Survey Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho Survey excels in **ease of use** , with users praising its intuitive drag-and-drop builder that allows for quick survey creation. One user highlighted how they can go from an idea to a live survey without wasting time on setup, thanks to its seamless integration with other Zoho apps.
- **Users say** that Surveyapp - Smiley Feedback Surveys and Kiosk is **very intuitive** and user-friendly, particularly for respondents. The simple display with large icons and text makes it easy for users to understand the questions, which is crucial for gathering accurate feedback.
- **According to verified reviews** , Zoho Survey has a significantly higher overall satisfaction score, reflecting its strong performance in **customer support** and **implementation**. Reviewers appreciate the quality of support they receive, which enhances their overall experience with the platform.
- **Reviewers mention** that while Surveyapp has a solid focus on **real-time analytics** and reporting, it lacks the extensive customization options that Zoho Survey offers. Users of Zoho appreciate the ability to tailor surveys to their specific needs, which is a key feature for many businesses.
- **G2 reviewers highlight** that Zoho Survey's recent user feedback indicates a strong capability for **gathering real-time data** and insights, making it a preferred choice for businesses looking to quickly analyze customer feedback. This is particularly beneficial for small businesses that need to act on feedback promptly.
- **Users note** that while Surveyapp has been successfully deployed in various government departments, its overall market presence is limited compared to Zoho Survey, which has a broader user base and more extensive reviews. This suggests that Zoho Survey may offer a more robust solution for diverse business needs.



| | Surveyapp - Smiley Feedback Surveys and Kiosk | Zoho Survey | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 16 | 1,042 | 
| **Largest Market Segment** | Mid-Market (62.5% of reviews) | Small-Business (50.4% of reviews) | 
| **Entry Level Price** | No pricing available | 0 | 

---
## Top Pros & Cons

### Surveyapp - Smiley Feedback Surveys and Kiosk

**Not enough data**

### Zoho Survey

Pros:
- Ease of Use (70 reviews)
- Ease of Creation (30 reviews)

Cons:
- Limited Customization (25 reviews)
- Survey Issues (15 reviews)

---
## Ratings Comparison
| Rating | Surveyapp - Smiley Feedback Surveys and Kiosk | Zoho Survey | 
|---|---|---|
  | **Meets Requirements** | 9.0 (7 reviews) | 8.9 (819 reviews) | 
  | **Ease of Use** | 8.8 (7 reviews) | 8.9 (827 reviews) | 
  | **Ease of Setup** | 8.6 (6 reviews) | 8.8 (432 reviews) | 
  | **Ease of Admin** | 8.9 (6 reviews) | 8.7 (319 reviews) | 
  | **Quality of Support** | 8.3 (7 reviews) | 8.5 (733 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.6 (6 reviews) | 8.7 (301 reviews) | 
  | **Product Direction (% positive)** | 10.0 (5 reviews) | 8.9 (788 reviews) | 

---
## Pricing

### Surveyapp - Smiley Feedback Surveys and Kiosk

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Zoho Survey

#### Entry-Level Pricing

Plan: FREE

Price: 0

Key Features:
- Unlimited Surveys
- 10 Questions / Survey
- 100 Responses / Survey

[Browse all 4 editions](https://www.g2.com/products/zoho-survey/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Collaboration & Productivity

| Product | Score | Reviews |
|---|---|---|
| **Surveyapp - Smiley Feedback Surveys and Kiosk** | N/A | N/A |
| **Zoho Survey** | N/A | N/A |

#### Additional Functionality

| Feature | Surveyapp - Smiley Feedback Surveys and Kiosk | Zoho Survey | 
|---|---|---|
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **To-Do List** | Not enough data | Not enough data | 
| **@mentions** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Screen Sharing** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Brainstorming** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **File Transfer** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Real Time Editing** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Chat/Messaging** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Assignment Management** | Not enough data | Not enough data | 
| **Task Scheduling** | Not enough data | Not enough data | 
| **Project Management** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Secure Data Storage** | Not enough data | Not enough data | 
| **File Sharing** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Task Progress Tracking** | Not enough data | Not enough data | 
| **Discussions/Forums** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Video Conferencing** | Not enough data | Not enough data | 
| **Progress Tracking** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 

### Survey

| Product | Score | Reviews |
|---|---|---|
| **Surveyapp - Smiley Feedback Surveys and Kiosk** | N/A | N/A |
| **Zoho Survey** | 8.6/10 | 273 |

#### Survey Management

| Feature | Surveyapp - Smiley Feedback Surveys and Kiosk | Zoho Survey | 
|---|---|---|
| **Survey Builder** | Not enough data | 9.2 (242 reviews) | 
| **Customizable Questions** | Not enough data | 9.1 (237 reviews) | 
| **Templates** | Not enough data | 8.7 (218 reviews) | 
| **Survey Distribution** | Not enough data | 8.9 (209 reviews) | 
| **Mobile Survey** | Not enough data | Not enough data | 
| **Site Intercept Survey** | Not enough data | Not enough data | 

#### Survey Customization

| Feature | Surveyapp - Smiley Feedback Surveys and Kiosk | Zoho Survey | 
|---|---|---|
| **Question Branching** | Not enough data | 8.7 (195 reviews) | 
| **Branding** | Not enough data | 8.6 (202 reviews) | 
| **Multimedia Support** | Not enough data | 8.5 (187 reviews) | 
| **Multilingual Surveys** | Not enough data | 8.5 (181 reviews) | 

#### Survey Insights

| Feature | Surveyapp - Smiley Feedback Surveys and Kiosk | Zoho Survey | 
|---|---|---|
| **Reporting & Analytics** | Not enough data | 8.7 (221 reviews) | 
| **BI Tools Integration** | Not enough data | 8.4 (187 reviews) | 
| **Data Exporting** | Not enough data | 8.8 (201 reviews) | 
| **Permissions** | Not enough data | 8.8 (185 reviews) | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Presentation Tools** | Not enough data | Not enough data | 
| **Data Analysis Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 

#### Agentic AI - Survey

| Feature | Surveyapp - Smiley Feedback Surveys and Kiosk | Zoho Survey | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 8.0 (46 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (46 reviews) | 
| **Decision Making** | Not enough data | 8.4 (50 reviews) | 
| **Dynamic Content** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | Surveyapp - Smiley Feedback Surveys and Kiosk | Zoho Survey | 
|---|---|---|
| **Single Sign On** | Not enough data | Not enough data | 
| **Phone Polling** | Not enough data | Not enough data | 
| **Online Polling** | Not enough data | Not enough data | 
| **Support Audio/Images/Video** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Question Library** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Survey/Poll Management** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Word Clouds** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **Interactive Content** | Not enough data | Not enough data | 
| **Q&A Management** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Feedback Management** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Data Cleansing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Anonymous Feedback** | Not enough data | Not enough data | 
| **URL Customization** | Not enough data | Not enough data | 
| **Question Piping** | Not enough data | Not enough data | 
| **Offline Response Collection** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **NPS Survey Structure** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Response Validation** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Response Quotas** | Not enough data | Not enough data | 
| **Multi-Language** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Email Reminders** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Randomization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Survey Software](https://www.g2.com/categories/survey)




---
## Reviewer Demographics

### By Company Size

| Segment | Surveyapp - Smiley Feedback Surveys and Kiosk | Zoho Survey | 
|---|---|---|
| **Small-Business** | 18.8% | 50.4% | 
| **Mid-Market** | 62.5% | 32.6% | 
| **Enterprise** | 18.8% | 17.0% | 

### By Industry

#### Surveyapp - Smiley Feedback Surveys and Kiosk

- **Management Consulting:** 20.0%
- **Health, Wellness and Fitness:** 13.3%
- **Automotive:** 13.3%
- **Writing and Editing:** 6.7%
- **Marketing and Advertising:** 6.7%
- **Logistics and Supply Chain:** 6.7%
- **Information Technology and Services:** 6.7%
- **Government Administration:** 6.7%
- **Food & Beverages:** 6.7%
- **Consumer Services:** 6.7%
- **Other:** 6.7%

#### Zoho Survey

- **Information Technology and Services:** 10.4%
- **Education Management:** 6.2%
- **Marketing and Advertising:** 5.4%
- **Computer Software:** 5.0%
- **Financial Services:** 3.0%
- **Human Resources:** 2.6%
- **Telecommunications:** 2.5%
- **Hospitality:** 2.3%
- **Hospital & Health Care:** 2.0%
- **Computer & Network Security:** 1.9%
- **Other:** 58.7%

---
## Alternatives

### Alternatives to Surveyapp - Smiley Feedback Surveys and Kiosk

- [Textline](https://www.g2.com/products/textline/reviews) — 4.7/5 stars (384 reviews)
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### Alternatives to Zoho Survey

- [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) — 4.4/5 stars (23895 reviews)
- [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) — 4.4/5 stars (3018 reviews)
- [Alchemer Survey](https://www.g2.com/products/alchemer-survey/reviews) — 4.4/5 stars (956 reviews)
- [Typeform](https://www.g2.com/products/typeform/reviews) — 4.5/5 stars (1017 reviews)
- [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) — 4.4/5 stars (2067 reviews)
- [Jotform](https://www.g2.com/products/jotform/reviews) — 4.7/5 stars (5389 reviews)
- [QuestionPro](https://www.g2.com/products/questionpro/reviews) — 4.5/5 stars (1149 reviews)
- [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) — 4.4/5 stars (476 reviews)
- [Formstack Forms](https://www.g2.com/products/formstack-forms/reviews) — 4.3/5 stars (471 reviews)
- [SurveyLegend](https://www.g2.com/products/surveylegend/reviews) — 4.4/5 stars (562 reviews)

---
## Top Discussions

### Surveyapp - Smiley Feedback Surveys and Kiosk

No discussions available for this product.

### Zoho Survey

- Title: [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) — 4 comments, 1 upvote
  > **Top comment:** "It helps create a survey page to gather opinions based on drag and drop method interface."
- Title: [How come sometimes Zoho Survey slow in loading?](https://www.g2.com/discussions/how-come-sometimes-zoho-survey-slow-in-loading) — 3 comments, 1 upvote
  > **Top comment:** "It may be the network issue. please contact your network operator. "
- Title: [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) — 2 comments, 1 upvote
  > **Top comment:** "Zoho Survey is a versatile and user-friendly tool that can be used for various uses. There is a wide variety of questions available, each of which can be..."
- Title: [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) — 2 comments, 1 upvote
  > **Top comment:** "It is an online survey and questionnaire building software can be used or voting as well once integrated."
- Title: [his is very useful](https://www.g2.com/discussions/his-is-very-useful) — 2 comments, 1 upvote
  > **Top comment:** "How are things going "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/surveyapp-smiley-feedback-surveys-and-kiosk-vs-zoho-survey)