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At a Glance
Market Segments
Mid-Market (44.4% of reviews)
Small-Business (36.3% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Survey System
Star Rating
(28)4.5 out of 5
Market Segments
Mid-Market (44.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Survey SystemSurveyMonkey
Star Rating
(23,267)4.4 out of 5
Market Segments
Small-Business (36.3% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SurveyMonkey excels in ease of use with a score of 9.2, making it a preferred choice for those who prioritize a user-friendly interface. In contrast, Survey System has a lower ease of use score of 8.6, which some users find less intuitive.
- Reviewers mention that Survey System shines in ease of setup, scoring 9.8 compared to SurveyMonkey's 9.0. This indicates that users find Survey System quicker to implement, which can be crucial for businesses needing immediate functionality.
- G2 users highlight the superior quality of support from Survey System, which received a score of 9.0, while SurveyMonkey scored 8.6. This suggests that users may have a better experience with customer service and support when using Survey System.
- Users on G2 report that SurveyMonkey offers a more robust survey builder with a score of 9.0, allowing for greater flexibility in creating surveys. Survey System, with a score of 8.7, is still effective but may not provide the same level of customization options.
- Reviewers mention that SurveyMonkey's reporting and analytics capabilities are rated at 8.6, while Survey System outperforms with a score of 9.1. This indicates that users may find Survey System's insights more actionable and comprehensive.
- Users say that SurveyMonkey's tagging and segmentation features scored lower at 7.3 and 7.6 respectively, which may limit the ability to analyze feedback effectively. In contrast, Survey System's features in these areas are perceived as more effective, enhancing user experience in managing survey data.
Pricing
Entry-Level Pricing
Survey System
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Survey System
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.2
20
9.0
20,448
Ease of Use
8.7
22
9.2
20,560
Ease of Setup
9.7
10
9.0
7,899
Ease of Admin
9.2
6
8.9
7,581
Quality of Support
9.0
20
8.6
14,496
Has the product been a good partner in doing business?
9.4
6
8.8
6,630
Product Direction (% positive)
6.3
19
7.7
20,011
Features by Category
Feedback Management
Not enough data
7.7
145
Not enough data
8.0
143
Not enough data
8.1
144
Feedback Analysis
Not enough data
8.1
141
Not enough data
7.9
140
Not enough data
7.6
136
Feedback Sources
Not enough data
8.1
142
Not enough data
8.9
142
Not enough data
7.8
138
Not enough data
7.7
137
Generative AI
Not enough data
7.3
130
Not enough data
7.6
84
Survey Management
8.8
12
9.0
1366
8.6
12
8.9
1395
8.2
12
8.6
1315
8.6
12
8.8
1358
Survey Customization
8.3
12
8.5
1142
8.6
11
8.2
1176
8.5
11
8.1
1069
8.6
11
8.1
896
Survey Insights
9.0
12
8.6
1303
8.5
12
8.0
925
8.9
12
8.5
1238
8.5
12
8.4
1128
Agentic AI - Survey
Not enough data
7.6
144
Not enough data
7.7
143
Not enough data
7.9
144
Customization
Not enough data
8.6
205
Not enough data
8.3
189
Not enough data
8.7
210
Not enough data
8.6
217
Additional Functionality
Not enough data
8.3
171
Not enough data
7.7
150
Not enough data
8.3
194
Not enough data
7.8
149
Not enough data
8.6
199
Categories
Categories
Shared Categories
Survey System and SurveyMonkey are categorized as Survey
Unique Categories
Survey System has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Survey System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
18.5%
Telecommunications
7.4%
Information Technology and Services
7.4%
Consulting
3.7%
Staffing and Recruiting
3.7%
Other
59.3%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
I Recommended to use this application
2 Comments
SR
Conveniently value customers, a good encouragement.Read more
How do I use survey system to tackle problems?
1 Comment
TT
A promoting research feedback survey empowers you to accumulate data about your crowd and helps to construct a purchaser persona for every area of your main...Read more
How to earn money online?
1 Comment
MS
I suggest using the help highlight. Support is dependably there to help with any inquiry.
Survey gathered by and facilitated on G2.com.Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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