Compare Survey System and SurveyMonkey 
At a Glance
Market Segments
Mid-Market (46.4% of reviews)
Small-Business (36.4% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
Survey System
Star Rating
(31)4.5 out of 5
Market Segments
Mid-Market (46.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Survey SystemSurveyMonkey
Star Rating
(23,417)4.4 out of 5
Market Segments
Small-Business (36.4% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurveyMonkey excels in user experience, with many praising its intuitive interface and ease of use. Users highlight how simple it is to create, update, and analyze surveys, making the overall process feel straightforward and efficient.
- Users say that Survey System stands out for its strong focus on security and compliance, particularly in regulated industries. Reviewers appreciate its self-hosted option, which provides total data control, making it a top choice for sensitive data collection aligned with regulations like HIPAA and GDPR.
- According to verified reviews, SurveyMonkey offers a wider variety of templates and question types, which users find beneficial for crafting accurate surveys. The flexibility in survey distribution methods, such as through emails and codes, is also frequently mentioned as a significant advantage.
- Reviewers mention that while Survey System has a solid design and graphics, it may not match the extensive feature set of SurveyMonkey. Users have noted that while the graphic setup is easy to navigate, the overall functionality may feel limited compared to the more robust offerings of SurveyMonkey.
- G2 reviewers highlight that SurveyMonkey's implementation process is quick and user-friendly, with many users appreciating the intuitive onboarding wizard that helps them get started without hassle. In contrast, Survey System, while offering a self-hosted option, may require more technical knowledge for setup.
- Users report that Survey System provides excellent support, with many praising its responsiveness and helpfulness. However, SurveyMonkey also receives positive feedback for its support, though it tends to lag slightly behind Survey System in this area, indicating that both platforms have their strengths in customer service.
Pricing
Entry-Level Pricing
Survey System
No pricing availableSurveyMonkey
SurveyMonkey Enterprise
Contact Us
SurveyMonkey Enterprise is our most feature-rich and secure plan, loved by users and built for business. Get in touch to learn more about our Enterprise solution and schedule a personalized demo.
- Unlimited responses
- Custom CSS survey themes
- Advanced privacy and security
Free Trial
Survey System
No trial information availableSurveyMonkey
Free Trial is available
Ratings
Meets Requirements
9.2
21
9.0
20,569
Ease of Use
8.8
23
9.2
20,687
Ease of Setup
9.7
11
9.0
8,022
Ease of Admin
9.2
6
8.9
7,613
Quality of Support
9.0
21
8.6
14,596
Has the product been a good partner in doing business?
9.4
6
8.8
6,662
Product Direction (% positive)
6.5
20
7.7
20,131
Features by Category
Feedback Management
Not enough data
7.7
148
Not enough data
8.1
145
Not enough data
8.1
153
Feedback Analysis
Not enough data
8.1
145
Not enough data
7.9
145
Not enough data
7.6
138
Feedback Sources
Not enough data
8.1
147
Not enough data
9.0
160
Not enough data
7.8
139
Not enough data
7.7
137
Generative AI
Not enough data
7.4
131
Not enough data
7.6
83
Survey Management
8.8
12
9.0
1442
8.7
13
8.9
1427
8.2
12
8.6
1354
8.6
12
8.8
1398
Survey Customization
8.3
12
8.5
1160
8.6
11
8.2
1198
8.5
11
8.1
1076
8.6
11
8.1
907
Survey Insights
9.0
12
8.6
1367
8.5
12
8.0
937
8.9
12
8.5
1259
8.5
12
8.4
1136
Agentic AI - Survey
Not enough data
7.6
148
Not enough data
7.7
148
Not enough data
8.0
151
Customization
Not enough data
8.6
210
Not enough data
8.3
195
Not enough data
8.7
215
Not enough data
8.6
228
Additional Functionality
Not enough data
8.3
174
Not enough data
7.6
152
Not enough data
8.3
196
Not enough data
7.8
151
Not enough data
8.5
204
Categories
Categories
Shared Categories
Survey System and SurveyMonkey are categorized as Survey
Unique Categories
Survey System has no unique categories
SurveyMonkey is categorized as Online Form Builder and Feedback Analytics
Reviews
Reviewers' Company Size
Survey System
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurveyMonkey
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
17.9%
Telecommunications
7.1%
Information Technology and Services
7.1%
Accounting
3.6%
Chemicals
3.6%
Other
60.7%
Education Management
8.5%
Hospital & Health Care
5.9%
Higher Education
5.8%
Marketing and Advertising
5.1%
Information Technology and Services
4.9%
Other
69.8%
Alternatives
Discussions
I Recommended to use this application
2 Comments
SR
Conveniently value customers, a good encouragement.Read more
How do I use survey system to tackle problems?
1 Comment
TT
A promoting research feedback survey empowers you to accumulate data about your crowd and helps to construct a purchaser persona for every area of your main...Read more
What is the purpose of survey software?
1 Comment
HP
Study programming permits clients to make online reviews, tests, surveys, and other web structures. These are then disseminated to an association's...Read more
How it can be integrated with other applications such as Micrsoft Teams?
9 Comments
KB
Survey Monkey can be integrated with other applications such as Microsoft Teams, by copying and pasting the link into the chat. Read more
Can I create visualizations in SurveyMonkey based on the answers I collect?
8 Comments
TB
Yes, you can. Read more
What is SurveyMonkey used for?
6 Comments
DS
I would use it to gather feedback or insights on our products and how to best meet our customers needs.Read more
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