Compare SurePayroll and TriNet 
Featured Products
At a Glance
Market Segments
Small-Business (91.5% of reviews)
Small-Business (59.1% of reviews)
Entry-Level Pricing
Contact SurePayroll
No pricing available
SurePayroll
Star Rating
(532)4.4 out of 5
Market Segments
Small-Business (91.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact SurePayroll
Learn more about SurePayrollTriNet
Star Rating
(813)4.0 out of 5
Market Segments
Small-Business (59.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SurePayroll excels in user-friendliness, with many users highlighting its intuitive interface. One user mentioned, "It is easy and user friendly," making it a strong choice for small businesses looking for straightforward payroll management.
- Users say that TriNet provides robust support through dedicated advisors, which can be particularly beneficial for businesses needing guidance. A reviewer noted, "When you begin using TriNet, you are never alone," emphasizing the value of having personalized assistance during the onboarding process.
- Reviewers mention that SurePayroll's setup process is notably smooth, with one user praising the support they received during account creation. This ease of setup can be a significant advantage for small businesses that want to get started quickly without complications.
- According to verified reviews, TriNet's user interface is appreciated for its simplicity, allowing users to find information quickly. One user stated, "I can find everything in 3 clicks or less," which can enhance day-to-day usability for employees accessing their payroll information.
- G2 reviewers highlight that SurePayroll's payroll entry process is particularly strong, with users noting its efficiency. One user remarked that it "made the fussy parts of being an employer go away," showcasing its effectiveness in handling complex payroll tasks.
- Users report that while TriNet offers a comprehensive suite of features, some find it less intuitive than SurePayroll. A reviewer mentioned that although the initial setup was easy, navigating through all features can be overwhelming without the help of dedicated advisors.
Pricing
Entry-Level Pricing
SurePayroll
SurePayroll
Contact SurePayroll
Small Business Is Our Business.
TriNet
No pricing availableFree Trial
SurePayroll
Free Trial is available
TriNet
No trial information availableRatings
Meets Requirements
8.9
447
8.4
680
Ease of Use
8.9
452
8.2
689
Ease of Setup
8.8
311
8.0
435
Ease of Admin
9.1
308
8.2
458
Quality of Support
8.7
447
8.0
634
Has the product been a good partner in doing business?
9.0
309
8.2
458
Product Direction (% positive)
8.0
446
7.3
671
Features by Category
Core HR
Not enough data
8.0
261
Not enough data
7.8
273
Not enough data
6.5
166
Not enough data
7.7
225
Not enough data
8.4
273
Not enough data
8.6
328
Generative AI
Not enough data
6.3
62
Platform
Not enough data
6.7
227
Not enough data
6.6
164
Not enough data
6.6
157
Not enough data
8.1
292
Not enough data
8.2
285
Not enough data
7.9
228
Not enough data
7.6
292
Not enough data
8.1
292
Expense Reports
Not enough data
8.1
128
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile
Not enough data
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Platform
Not enough data
Feature Not Available
Not enough data
6.9
19
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.7
111
Not enough data
8.1
131
Platform
Not enough data
7.5
138
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.9
115
Not enough data
6.4
82
Employee Self Service
8.7
330
|
Verified
8.6
415
|
Verified
8.0
188
|
Verified
8.3
399
|
Verified
7.9
195
|
Verified
8.2
310
|
Verified
Administration
9.1
369
|
Verified
8.7
386
|
Verified
8.2
191
|
Verified
7.9
327
|
Verified
9.3
356
|
Verified
9.3
409
|
Verified
8.7
183
|
Verified
7.6
237
|
Verified
8.7
265
|
Verified
8.8
363
|
Verified
8.4
140
|
Verified
8.0
221
|
Verified
9.0
251
|
Verified
8.5
299
|
Verified
8.9
261
|
Verified
8.5
312
|
Verified
9.0
245
|
Verified
8.7
329
|
Verified
Taxes
9.1
347
|
Verified
8.6
356
|
Verified
9.1
247
|
Verified
8.6
329
|
Verified
Feature Not Available
8.7
318
|
Verified
Integration
8.1
106
|
Verified
7.1
191
|
Verified
8.5
46
7.2
191
|
Verified
8.4
53
7.2
184
|
Verified
8.5
43
7.6
217
|
Verified
Platform
8.9
337
|
Verified
7.9
383
|
Verified
9.0
327
|
Verified
8.3
379
|
Verified
9.1
346
|
Verified
8.5
379
|
Verified
9.0
271
|
Verified
8.4
361
|
Verified
Compliance
Not enough data
8.1
161
Not enough data
7.3
105
Not enough data
7.8
121
Platform
Not enough data
7.9
166
Not enough data
7.7
151
Not enough data
8.3
172
Support
Not enough data
7.8
154
Not enough data
7.7
160
Not enough data
7.5
146
Not enough data
7.9
147
Not enough data
7.7
147
Not enough data
7.8
184
Not enough data
7.9
173
Performance reviews
Not enough data
7.9
30
|
Verified
Not enough data
7.9
31
|
Verified
Not enough data
7.7
29
|
Verified
Goals
Not enough data
7.5
30
|
Verified
Not enough data
6.9
28
|
Verified
Feedback
Not enough data
7.8
31
|
Verified
Not enough data
7.4
31
Not enough data
7.3
28
Not enough data
7.1
29
Data
Not enough data
7.7
34
|
Verified
Not enough data
7.5
33
|
Verified
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
Not enough data
7.9
117
Not enough data
7.3
94
Not enough data
7.3
76
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.8
105
Administration
Not enough data
7.4
111
Not enough data
7.3
110
Not enough data
7.7
108
Not enough data
7.7
111
Not enough data
8.1
131
Platform
Not enough data
7.5
138
Not enough data
6.4
94
Not enough data
7.0
84
Not enough data
7.9
137
Not enough data
7.9
115
Not enough data
6.4
82
Categories
Categories
Shared Categories
SurePayroll and TriNet are categorized as Payroll
Unique Categories
SurePayroll has no unique categories
TriNet is categorized as PEO Providers, Core HR, Time Tracking, Global Employment Platforms (GEP), Performance Management, and Expense Management
Reviews
Reviewers' Company Size
SurePayroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
5.8%
Financial Services
5.2%
Health, Wellness and Fitness
5.0%
Individual & Family Services
4.6%
Accounting
4.4%
Other
75.0%
Computer Software
11.7%
Information Technology and Services
11.7%
Non-Profit Organization Management
6.1%
Financial Services
6.0%
Marketing and Advertising
3.9%
Other
60.5%
Discussions
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 Comments
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 Comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 Comment
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle.
Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more
Process of finalizing a payroll.
4 Comments
CS
Before submitting a payroll. I recommend you print the grid as entered... and ensure you have the totals saved. We do this via excel. The next step is...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
CS
For a smaller company they offer better health care solutions and pricing. However, I believe their lack of knowledge of payroll rules and their antiquated...Read more
What customer support does TriNet have to offer?
3 Comments
CS
TriNet discontinued their client representative program in 2020 or early 2021.
TriNet offers phone support (expect long wait times to reach a live...Read more
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