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At a Glance
Market Segments
Small-Business (58.1% of reviews)
Small-Business (61.9% of reviews)
Entry-Level Pricing
Starting at €71.00 1 User Per Month
Free
SuperOffice CRM
Star Rating
(131)4.4 out of 5
Market Segments
Small-Business (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €71.00 1 User Per Month
Browse all 4 pricing plansZoho CRM
Star Rating
(2,849)4.1 out of 5
Market Segments
Small-Business (61.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Zoho CRM offers a free entry-level price, making it accessible for small businesses, while SuperOffice CRM starts at €71.00, which may be a barrier for some users.
- Reviewers mention that Zoho CRM has a larger number of reviews (2697) compared to SuperOffice CRM (128), indicating a broader user base and potentially more diverse feedback.
- G2 users highlight that Zoho CRM excels in Quality of Support with a score of 7.6, but SuperOffice CRM significantly outperforms it with a score of 8.7, suggesting that users may find better assistance with SuperOffice.
- Users on G2 say that both products score equally in Contact & Account Management (8.5), but Zoho CRM shines in Lead Management (8.3) compared to SuperOffice's 7.4, indicating a stronger focus on nurturing leads.
- Reviewers mention that Zoho CRM's AI Text Generation feature scores 8.1, showcasing its advanced capabilities, while SuperOffice CRM lags behind at 5.9, suggesting that Zoho may provide more innovative tools for users.
- Users report that both products have the same score for Ease of Setup (7.9), but Zoho CRM has a slight edge in Ease of Use (8.3) compared to SuperOffice's 8.6, indicating that users may find Zoho more intuitive overall.
Pricing
Entry-Level Pricing
SuperOffice CRM
SALES
Starting at €71.00
1 User Per Month
For the sales person.
Includes core CRM feature sets:
Document sales processes
- Enjoy a better pipeline control
- Send quotes with a few clicks
- Track progress with personalized dashboards
- Improve your sales team's productivity
- Forecasting
- Pipeline management
- Quote management
Zoho CRM
Free Edition
Free
With three free users and essentials like leads, documents and mobile apps, it’s a perfect fit
for your home business.
- Leads, Contacts, Accounts
- Tasks, Events, Call log, and Notes
- Opportunities
Free Trial
SuperOffice CRM
Free Trial is available
Zoho CRM
Free Trial is available
Ratings
Meets Requirements
8.2
94
8.4
2,424
Ease of Use
8.6
104
8.3
2,437
Ease of Setup
7.9
68
8.0
1,206
Ease of Admin
7.7
57
8.0
1,009
Quality of Support
8.7
94
7.6
2,218
Has the product been a good partner in doing business?
9.0
56
8.0
985
Product Direction (% positive)
8.9
97
8.0
2,359
Features by Category
Sales Force Automation
8.5
76
8.5
1624
|
Verified
7.3
60
8.3
872
|
Verified
8.0
69
8.2
1546
|
Verified
8.3
77
8.2
1622
|
Verified
7.2
62
7.8
1185
|
Verified
8.0
70
8.4
666
|
Verified
6.8
62
7.9
1215
|
Verified
7.2
65
8.0
1205
|
Verified
7.6
67
8.2
1317
|
Verified
Marketing Automation
7.3
71
8.0
1334
|
Verified
7.1
63
7.9
1298
|
Verified
7.4
69
8.4
1520
|
Verified
6.1
57
7.9
1123
|
Verified
Customer Support
7.1
60
8.0
1198
|
Verified
7.2
60
7.9
1199
|
Verified
7.3
59
7.9
1233
|
Verified
6.7
53
7.8
1066
|
Verified
7.1
54
8.0
1109
|
Verified
Reporting & Analytics
7.9
65
8.2
1496
|
Verified
8.1
73
8.2
1551
|
Verified
7.1
63
8.1
1051
|
Verified
Mobile & Social
6.8
52
8.1
1079
|
Verified
6.0
54
8.0
1090
|
Verified
7.2
67
8.0
1195
|
Verified
Platform
7.6
52
8.1
855
|
Verified
7.3
48
8.1
828
|
Verified
8.1
52
8.4
858
|
Verified
7.3
45
8.1
648
|
Verified
6.5
43
7.8
548
|
Verified
7.1
46
8.1
718
|
Verified
8.0
51
8.4
839
|
Verified
7.8
46
8.1
662
|
Verified
Integration
6.9
43
8.3
649
|
Verified
6.7
39
8.1
633
|
Verified
6.7
33
8.0
598
|
Verified
Generative AI
5.9
37
8.2
178
Agentic AI - CRM
6.6
25
8.1
64
6.2
23
8.3
62
6.5
24
8.0
63
6.5
24
8.0
63
6.9
24
8.2
63
6.6
24
8.2
63
6.7
24
8.2
63
Email Marketing
8.2
19
Not enough data
7.9
21
Not enough data
7.4
18
Not enough data
7.8
18
Not enough data
Online Marketing
7.7
17
Not enough data
7.9
14
Not enough data
6.1
11
Not enough data
7.9
17
Not enough data
7.2
16
Not enough data
Lead Management
7.3
15
Not enough data
7.8
20
Not enough data
7.6
19
Not enough data
7.1
15
Not enough data
6.5
16
Not enough data
6.3
15
Not enough data
7.1
18
Not enough data
7.8
16
Not enough data
Campaign Management
6.8
14
Not enough data
7.2
18
Not enough data
7.2
20
Not enough data
7.1
13
Not enough data
Social
5.3
12
Not enough data
4.5
10
Not enough data
4.8
11
Not enough data
5.8
11
Not enough data
5.4
12
Not enough data
Reporting & Analytics
8.0
18
Not enough data
5.3
12
Not enough data
5.4
13
Not enough data
6.0
12
Not enough data
4.5
11
Not enough data
Platform
7.3
24
Not enough data
7.5
25
Not enough data
7.8
27
Not enough data
7.4
23
Not enough data
6.1
20
Not enough data
7.6
27
Not enough data
6.9
24
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
7.0
28
Not enough data
6.7
22
Not enough data
5.8
20
Not enough data
Configuration - cpq
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
60
Not enough data
8.3
56
Not enough data
8.4
61
Pricing
Not enough data
8.1
63
Not enough data
7.5
58
Not enough data
8.1
57
Not enough data
8.4
59
Not enough data
8.6
59
Not enough data
8.5
57
Quoting
Not enough data
8.4
59
Not enough data
8.3
53
Not enough data
8.4
54
Not enough data
8.4
56
Not enough data
8.6
53
Admin
Not enough data
8.2
90
Not enough data
7.7
84
Not enough data
8.3
87
Not enough data
8.3
84
Channels
Not enough data
8.1
58
Not enough data
7.7
53
Not enough data
8.0
50
Platform
Not enough data
8.4
90
Not enough data
8.2
86
Not enough data
8.0
78
Not enough data
8.5
89
Not enough data
8.4
91
Not enough data
8.6
20
Generative AI - cpq
Not enough data
7.4
15
Not enough data
7.5
16
Not enough data
7.7
16
Competition
Not enough data
8.7
58
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.7
57
|
Verified
Not enough data
8.5
53
|
Verified
Not enough data
8.5
55
|
Verified
Not enough data
7.9
18
Agentic AI - Sales Gamification
Not enough data
Not enough data
Integrations
Not enough data
8.9
61
|
Verified
Not enough data
8.8
59
Not enough data
8.7
45
Platform
Not enough data
8.8
65
|
Verified
Not enough data
8.9
64
|
Verified
Not enough data
8.8
58
|
Verified
Not enough data
8.8
63
|
Verified
Not enough data
8.8
63
|
Verified
Employee Features
Not enough data
8.9
66
|
Verified
Not enough data
8.8
68
|
Verified
Not enough data
8.8
68
|
Verified
Lead Generation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Lead Facilitation
Not enough data
8.4
72
Not enough data
8.8
73
Not enough data
8.8
73
Not enough data
8.8
73
Organization
Not enough data
8.6
74
Not enough data
8.4
73
Not enough data
8.6
73
Performance Analysis
Not enough data
Feature Not Available
Not enough data
8.6
75
Sales Analysis
Not enough data
8.4
69
Not enough data
8.4
73
Generative AI
Not enough data
8.1
27
Not enough data
8.0
27
Agentic AI - AI Sales Assistant
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrated Workflows
Not enough data
8.7
160
Not enough data
8.8
156
Not enough data
8.3
146
Not enough data
8.2
141
Not enough data
8.9
154
Not enough data
8.8
153
Not enough data
8.5
148
Repeatability and Reportability
Not enough data
8.4
145
Not enough data
8.6
150
Not enough data
8.5
143
Not enough data
8.2
138
Not enough data
7.9
121
AI and Automation
Not enough data
8.2
147
Not enough data
8.4
146
Not enough data
8.3
140
Not enough data
8.1
134
Not enough data
7.8
126
Generative AI
Not enough data
7.4
69
Agentic AI - Sales Engagement
Not enough data
7.8
27
Not enough data
7.7
25
Not enough data
7.9
26
Not enough data
7.8
25
Not enough data
7.6
26
Not enough data
7.9
26
Not enough data
8.0
25
Customer Requirements
Not enough data
8.5
52
Not enough data
8.5
51
Not enough data
8.5
53
Contracts
Not enough data
8.5
51
Not enough data
8.2
48
Not enough data
8.4
51
Revenue
Not enough data
8.5
53
Not enough data
8.5
51
Not enough data
8.4
48
Platform Basics
Not enough data
8.4
97
Not enough data
8.6
92
Not enough data
8.5
96
Not enough data
8.3
88
Not enough data
8.8
55
Agentic AI - Customer Journey Mapping
Not enough data
6.7
10
Content
Not enough data
8.9
78
Not enough data
8.6
75
Not enough data
8.5
75
Not enough data
8.7
76
Not enough data
8.6
74
Collaboration
Not enough data
8.7
75
Not enough data
8.5
77
Not enough data
8.9
79
Not enough data
8.9
82
Not enough data
8.7
76
Not enough data
8.6
74
Lead Monitoring
Not enough data
9.0
41
Not enough data
8.9
41
Not enough data
8.7
41
Agentic AI - Lead Capture
Not enough data
7.1
26
Not enough data
7.1
26
Data Capture
Not enough data
8.3
41
Not enough data
8.5
41
Not enough data
8.1
41
Not enough data
8.3
41
Analytics
Not enough data
9.1
41
Not enough data
8.8
41
Customization
Not enough data
8.7
40
Not enough data
8.5
40
Not enough data
8.8
41
Not enough data
8.7
41
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Lead Scoring
Not enough data
6.1
11
Not enough data
6.4
12
Not enough data
6.4
11
Not enough data
6.5
11
Attribution
Not enough data
8.4
20
Not enough data
8.5
21
Not enough data
7.9
20
Discovery
Not enough data
8.6
21
Not enough data
8.3
20
Not enough data
8.2
21
Management
Not enough data
8.3
21
Not enough data
8.3
21
Platform
Not enough data
8.3
21
Not enough data
8.3
20
Agentic AI - Sales Performance Management
Not enough data
7.9
20
Not enough data
8.2
19
Not enough data
7.8
20
Incentives
Not enough data
8.2
152
|
Verified
Not enough data
8.3
159
|
Verified
Not enough data
8.0
151
|
Verified
Not enough data
8.4
160
|
Verified
Personalization
Not enough data
8.5
176
|
Verified
Not enough data
8.6
177
|
Verified
Not enough data
8.6
183
|
Verified
Not enough data
8.4
170
|
Verified
Administrative
Not enough data
8.5
168
|
Verified
Not enough data
8.5
172
|
Verified
Not enough data
8.3
160
Agentic AI - Email Tracking
Not enough data
7.6
29
Not enough data
7.4
28
Not enough data
7.5
29
Not enough data
6.9
28
Not enough data
6.9
29
Not enough data
7.4
29
Not enough data
7.5
28
Analytics
Not enough data
8.3
138
Not enough data
8.3
144
Not enough data
8.4
145
Customizations
Not enough data
8.7
149
Not enough data
8.8
146
Not enough data
8.7
147
Not enough data
8.7
143
Not enough data
8.6
148
Generative AI
Not enough data
7.6
59
Agentic AI - Sales Analytics
Not enough data
7.4
28
Not enough data
7.5
28
Not enough data
7.0
28
Not enough data
7.3
28
Not enough data
7.4
28
Data Sourcing
Not enough data
8.3
143
Not enough data
8.4
147
Not enough data
8.3
140
Not enough data
8.6
152
Not enough data
8.5
144
Predictive Analytics
Not enough data
8.5
144
Not enough data
8.3
136
Not enough data
8.0
122
Not enough data
8.2
128
Sales Management
Not enough data
8.5
151
Not enough data
8.3
129
Not enough data
8.5
142
Not enough data
8.8
149
Agentic AI - Sales Enablement
Not enough data
6.1
6
Not enough data
6.1
6
Not enough data
6.1
6
Content Management
Not enough data
8.2
10
Not enough data
8.0
10
Not enough data
8.0
10
Not enough data
8.8
10
Not enough data
8.2
10
Analytics
Not enough data
9.0
10
Not enough data
8.3
10
Not enough data
8.3
10
Not enough data
8.3
10
Learning Management - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Revenue Enablement - Sales Enablement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SuperOffice CRM and Zoho CRM are categorized as CRM
Unique Categories
SuperOffice CRM is categorized as Marketing Automation and Online Form Builder
Zoho CRM is categorized as Client Portal, Customer Journey Mapping, Quote-to-Cash, Sales Engagement, AI Sales Assistant, Sales Analytics, Email Tracking, Sales Gamification, Sales Performance Management, CPQ, Lead Capture, Lead Scoring, Sales Enablement, and Insurance CRM
Reviews
Reviewers' Company Size
SuperOffice CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Wholesale
7.8%
Computer Software
7.8%
Information Technology and Services
5.4%
Mechanical or Industrial Engineering
4.7%
Electrical/Electronic Manufacturing
3.9%
Other
70.5%
Information Technology and Services
16.0%
Computer Software
9.8%
Marketing and Advertising
8.9%
Real Estate
3.5%
Financial Services
3.5%
Other
58.2%
Alternatives
Discussions
Will it be possible to create documents when on mobile app?
1 Comment
MC
I hear from support there are some wishes for this in the future when the technology is there to support it!Read more
SuperOffice CRM has no more discussions with answers
What have you found better than ZOHO
5 Comments
PC
Zoho One, with over 45 business applications, all centrally managed and synchronized, is the leader in breadth of application and breadth of security versus...Read more
Is Zoho CRM really free?
4 Comments
AP
Zoho CRM offers a free version, but it also provides various paid plans with additional features and capabilities. The free version typically has...Read more
can we create segmentation in this
3 Comments
Official Response from Zoho CRM
Yes Lavanya,
Zoho CRM supports segmentation. Segment your prospects/customers into buckets based on a pre-defined criteria, to identify cross-sell/up-sell...Read more
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