# SuperOffice CRM vs Upsales Sales and Marketing Platform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that SuperOffice CRM excels in user-friendliness, with many users highlighting its comprehensive customer service features, such as a robust ticketing system that streamlines handling customer inquiries. This makes it a vital tool for organizations looking to enhance their customer relationship management.
- **Users say** that Upsales Sales and Marketing Platform stands out for its integrated approach to sales and marketing, allowing users to track leads and customer interactions seamlessly. Reviewers appreciate the platform's ability to provide insights into customer behavior, which helps align sales and marketing efforts effectively.
- **According to verified reviews** , SuperOffice CRM has a strong reputation for its customer support, with users praising the personal assistance they receive. This level of support is often cited as a key factor in their satisfaction, making it a reliable choice for businesses that value ongoing help.
- **Reviewers mention** that while Upsales offers a free trial, its overall G2 Score reflects lower satisfaction compared to SuperOffice CRM. Users have noted that despite its appealing features, the platform may not meet all their specific needs as effectively as SuperOffice does.
- **G2 reviewers highlight** that SuperOffice CRM's implementation process is quick and intuitive, which is a significant advantage for businesses looking to get up and running without extensive delays. This ease of setup is often contrasted with the more complex onboarding experiences reported by some users of Upsales.
- **Users report** that while both platforms have their strengths, SuperOffice CRM's higher overall ratings in satisfaction metrics suggest a more consistent user experience. Many users feel that it provides a more complete CRM solution, which is essential for managing customer information and statistics effectively.



| | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 177 | 181 | 
| **Largest Market Segment** | Small-Business (60.1% of reviews) | Small-Business (71.1% of reviews) | 
| **Entry Level Price** | €45.00 1 User Per Month | Free Trial 30 users (14 days) | 

---
## Top Pros & Cons

### SuperOffice CRM

Pros:
- Ease of Use (31 reviews)
- Intuitive (13 reviews)

Cons:
- Bugs (5 reviews)
- Time-Consuming (5 reviews)

### Upsales Sales and Marketing Platform

Pros:
- Ease of Use (3 reviews)
- Lead Management (3 reviews)

Cons:
- Limited Customization (4 reviews)
- Learning Curve (3 reviews)

---
## Ratings Comparison
| Rating | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
  | **Meets Requirements** | 8.3 (134 reviews) | 8.5 (128 reviews) | 
  | **Ease of Use** | 8.7 (146 reviews) | 8.8 (130 reviews) | 
  | **Ease of Setup** | 8.1 (103 reviews) | 8.4 (44 reviews) | 
  | **Ease of Admin** | 7.8 (61 reviews) | 8.6 (40 reviews) | 
  | **Quality of Support** | 8.8 (134 reviews) | 8.9 (117 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (60 reviews) | 8.5 (39 reviews) | 
  | **Product Direction (% positive)** | 8.9 (132 reviews) | 8.4 (120 reviews) | 

---
## Pricing

### SuperOffice CRM

#### Entry-Level Pricing

Plan: Starter

Price: €45.00 1 User Per Month

Description: Simple CRM for small teams getting started (up to 5 users).

Key Features:
- Manage contacts and companies 
- Track deals and sales activities 
- Customer service tools 

[Browse all 5 editions](https://www.g2.com/products/superoffice-crm/pricing)

#### Free Trial

Yes

### Upsales Sales and Marketing Platform

#### Entry-Level Pricing

Plan: Free trial

Price: Free Trial 30 users (14 days)

Description: No credit card needed

Key Features:
- Import ERP data to maximise your trial
- Access the entire system

[Browse all 2 editions](https://www.g2.com/products/upsales-sales-and-marketing-platform/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **SuperOffice CRM** | 7.2/10 | 129 |
| **Upsales Sales and Marketing Platform** | 7.7/10 | 105 |

#### Sales Force Automation

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Contact & Account Management** | 8.8 (96 reviews) | 8.3 (89 reviews) ✓ Verified | 
| **Partner Relationship Mgmt. (PRM)** | 7.3 (59 reviews) | 8.1 (58 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.1 (73 reviews) | 8.4 (86 reviews) ✓ Verified | 
| **Task / Activity Management** | 8.3 (87 reviews) | 8.5 (90 reviews) ✓ Verified | 
| **Territory & Quota Management** | 7.2 (61 reviews) | 7.8 (63 reviews) ✓ Verified | 
| **Desktop Integration** | 8.1 (76 reviews) | 8.2 (65 reviews) ✓ Verified | 
| **Product & Price List Management** | 6.8 (62 reviews) | 7.7 (66 reviews) ✓ Verified | 
| **Quote & Order Management** | 7.2 (66 reviews) | 7.8 (68 reviews) ✓ Verified | 
| **Customer Contract Management** | 7.6 (69 reviews) | 7.8 (65 reviews) | 
| **Contract/License Management** | Not enough data | Not enough data | 

#### Marketing Automation

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Email Marketing** | 7.3 (74 reviews) | 7.5 (68 reviews) ✓ Verified | 
| **Campaign Management** | 7.1 (64 reviews) | 7.6 (62 reviews) ✓ Verified | 
| **Lead Management** | 7.4 (69 reviews) | 8.2 (67 reviews) ✓ Verified | 
| **Marketing ROI Analytics** | 6.1 (58 reviews) | 7.6 (45 reviews) ✓ Verified | 
| **Email Management** | Not enough data | Not enough data | 
| **File Management** | Not enough data | Not enough data | 
| **Deal Management** | Not enough data | Not enough data | 

#### Customer Support

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Case Management** | 7.5 (75 reviews) | 7.8 (55 reviews) | 
| **Customer Support Portal** | 7.1 (60 reviews) | 7.9 (40 reviews) | 
| **Knowledge Base** | 7.4 (60 reviews) | Feature Not Available | 
| **Call Center Features** | 6.7 (53 reviews) | 7.4 (52 reviews) | 
| **Support Analytics** | 7.1 (55 reviews) | 7.4 (36 reviews) | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Opportunity Management** | Not enough data | Not enough data | 
| **Sales Pipeline Management** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Communication Management** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Predictive Analytics** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Channel Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Field Sales Management** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Reporting** | 7.9 (72 reviews) | 8.1 (70 reviews) ✓ Verified | 
| **Dashboards** | 8.1 (84 reviews) | 8.3 (80 reviews) ✓ Verified | 
| **Forecasting** | 7.1 (62 reviews) | 7.7 (69 reviews) ✓ Verified | 

#### Mobile & Social

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Social Collaboration Features** | 6.9 (54 reviews) | Feature Not Available | 
| **Social Network Integration** | 5.9 (53 reviews) | Feature Not Available | 
| **Mobile User Support** | 7.1 (71 reviews) | 7.4 (55 reviews) ✓ Verified | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customer Support** | Not enough data | Not enough data | 
| **Multi-Channel Social Integration** | Not enough data | Not enough data | 

#### Platform

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Customization** | 7.9 (61 reviews) | 7.2 (35 reviews) ✓ Verified | 
| **Workflow Capability** | 7.3 (53 reviews) | 7.7 (36 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 8.1 (54 reviews) | 7.7 (36 reviews) ✓ Verified | 
| **Internationalization** | 7.3 (46 reviews) | 7.5 (26 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 6.6 (44 reviews) | 7.1 (24 reviews) ✓ Verified | 
| **Document & Content Mgmt.** | 7.2 (50 reviews) | 7.2 (29 reviews) | 
| **Performance and Reliability** | 8.2 (59 reviews) | 7.9 (37 reviews) ✓ Verified | 
| **Output Document Generation** | 8.0 (49 reviews) | 8.1 (26 reviews) ✓ Verified | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Lead Generation** | Not enough data | Not enough data | 

#### Integration

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Data Import & Export Tools** | 6.8 (45 reviews) | 7.4 (38 reviews) ✓ Verified | 
| **Integration APIs** | 6.9 (44 reviews) | 7.4 (30 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 6.7 (36 reviews) | 7.4 (30 reviews) ✓ Verified | 
| **Third-Party Integration** | Not enough data | Not enough data | 
| **Internal Chat Integration** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Prospecting Tools** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 

#### Generative AI

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **AI Text Generation** | 5.6 (38 reviews) | 6.8 (14 reviews) | 
| **Generative AI** | Not enough data | Not enough data | 
| **Proposal Generation** | Not enough data | Not enough data | 

#### Agentic AI - CRM

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (24 reviews) | Not enough data | 
| **Multi-step Planning** | 6.0 (22 reviews) | Not enough data | 
| **Cross-system Integration** | 6.5 (24 reviews) | Not enough data | 
| **Adaptive Learning** | Feature Not Available | Not enough data | 
| **Natural Language Interaction** | 6.7 (23 reviews) | Not enough data | 
| **Proactive Assistance** | Feature Not Available | Not enough data | 
| **Decision Making** | Feature Not Available | Not enough data | 
| **Calendar/Reminder System** | Not enough data | Not enough data | 

#### 

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Batch Processing** | Not enough data | Not enough data | 
| **Email Tracking** | Not enough data | Not enough data | 
| **Tagging** | Not enough data | Not enough data | 
| **Pipeline Reports** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Role-Based Permissions** | Not enough data | Not enough data | 
| **Interaction Tracking** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Lead Scoring** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Calendar Sync** | Not enough data | Not enough data | 
| **For Startups** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **For Mac Devices** | Not enough data | Not enough data | 
| **Landing Pages/Web Forms** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Gamification** | Not enough data | Not enough data | 
| **Prioritization** | Not enough data | Not enough data | 
| **Web-based Deployment** | Not enough data | Not enough data | 
| **Softphone** | Not enough data | Not enough data | 
| **Single Sign On** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Email Sequences** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 
| **Lead Assignment** | Not enough data | Not enough data | 
| **For Small Businesses** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Business Card/Badge Scanning** | Not enough data | Not enough data | 
| **Data Visualization** | Not enough data | Not enough data | 
| **Customer Social Profiles** | Not enough data | Not enough data | 
| **Social Promotion** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Customer Engagement** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Brand Tracking** | Not enough data | Not enough data | 
| **Audience Targeting** | Not enough data | Not enough data | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **SuperOffice CRM** | 6.8/10 | 46 |
| **Upsales Sales and Marketing Platform** | 7.8/10 | 50 |

#### Email Marketing

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Building and Personalizing Emails** | 8.3 (20 reviews) | 7.2 (29 reviews) ✓ Verified | 
| **Sending Outbound Emails** | 8.0 (22 reviews) | 7.6 (32 reviews) ✓ Verified | 
| **Manage Email Deliverability** | 7.4 (18 reviews) | 7.2 (29 reviews) ✓ Verified | 
| **Automated Email Responses** | 7.8 (18 reviews) | 7.4 (27 reviews) ✓ Verified | 

#### Online Marketing

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Landing Pages and Forms** | 7.7 (17 reviews) | 8.3 (23 reviews) ✓ Verified | 
| **Dynamic Content** | 7.9 (14 reviews) | 7.9 (15 reviews) ✓ Verified | 
| **A/B Testing** | 6.1 (11 reviews) | Feature Not Available | 
| **Mobile Optimized** | 7.9 (17 reviews) | 7.4 (26 reviews) ✓ Verified | 
| **Search Tracking and Optimization** | 7.2 (16 reviews) | 8.0 (11 reviews) | 
| **Conversion Rate Optimization** | Not enough data | Not enough data | 
| **Multivariate Testing** | Not enough data | Not enough data | 

#### Lead Management

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Marketing Lead Database** | 7.3 (15 reviews) | 8.1 (24 reviews) ✓ Verified | 
| **Data Quality Management** | 7.8 (20 reviews) | 7.3 (20 reviews) ✓ Verified | 
| **Segmentation** | 7.6 (19 reviews) | 8.5 (26 reviews) ✓ Verified | 
| **Lead Scoring and Grading** | 7.1 (15 reviews) | 8.3 (23 reviews) ✓ Verified | 
| **Lead Nurturing** | 6.5 (16 reviews) | 8.6 (22 reviews) ✓ Verified | 
| **Online Behavior Tracking** | 6.3 (15 reviews) | 8.6 (22 reviews) ✓ Verified | 
| **Automated Alerts and Tasks** | 7.1 (18 reviews) | 8.3 (23 reviews) ✓ Verified | 
| **CRM Lead Integration** | 7.8 (16 reviews) | 8.7 (21 reviews) ✓ Verified | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Social Marketing** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Multi-Channel Marketing** | Not enough data | Not enough data | 
| **Conversion Tracking** | Not enough data | Not enough data | 
| **ROI Tracking** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **Engagement Tracking** | Not enough data | Not enough data | 
| **Campaign Segmentation** | Not enough data | Not enough data | 
| **Search Marketing** | Not enough data | Not enough data | 
| **SMS Marketing** | Not enough data | Not enough data | 
| **Website Visitor Tracking** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Program Management** | 6.8 (14 reviews) | 6.7 (21 reviews) ✓ Verified | 
| **Event / Webinar Marketing** | 7.2 (18 reviews) | 8.1 (25 reviews) ✓ Verified | 
| **Calendaring** | 7.2 (20 reviews) | Feature Not Available | 
| **Budgeting** | 7.1 (13 reviews) | 7.6 (11 reviews) | 
| **Campaign Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 

#### Social

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Social Listening** | 5.3 (12 reviews) | Feature Not Available | 
| **Social Sharing** | 4.5 (10 reviews) | Feature Not Available | 
| **Social Campaigns** | 4.8 (11 reviews) | Feature Not Available | 
| **Social Media Engagement** | 5.8 (11 reviews) | Feature Not Available | 
| **Social Media Advertising** | 5.4 (12 reviews) | Feature Not Available | 
| **Drip Campaigns** | Not enough data | Not enough data | 
| **Multi-Campaign** | Not enough data | Not enough data | 

#### Reporting & Analytics

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Basic Reporting** | 8.0 (18 reviews) | 8.0 (27 reviews) ✓ Verified | 
| **Web Analytics** | 5.3 (12 reviews) | 7.6 (26 reviews) ✓ Verified | 
| **ROI Analytics** | 5.4 (13 reviews) | 8.0 (19 reviews) ✓ Verified | 
| **Revenue Analytics** | 6.0 (12 reviews) | 8.1 (23 reviews) ✓ Verified | 
| **SEO / Keyword Analytics** | 5.0 (12 reviews) | Feature Not Available | 
| **Behavior Analytics** | Not enough data | Not enough data | 
| **Real-Time Analytics** | Not enough data | Not enough data | 
| **Campaign Analytics** | Not enough data | Not enough data | 
| **Website Analytics** | Not enough data | Not enough data | 
| **Visual Analytics** | Not enough data | Not enough data | 
| **Sales Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Customization ** | 7.6 (27 reviews) | 7.0 (17 reviews) ✓ Verified | 
| **Workflow Capability** | 7.5 (27 reviews) | 7.9 (18 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 7.9 (30 reviews) | 8.3 (21 reviews) ✓ Verified | 
| **Internationalization** | 7.4 (23 reviews) | 8.0 (10 reviews) ✓ Verified | 
| **Sandbox / Test Environments** | 6.1 (20 reviews) | 9.0 (8 reviews) ✓ Verified | 
| **Performance and Reliability** | 7.6 (27 reviews) | 8.3 (19 reviews) ✓ Verified | 
| **Output Document Generation** | 6.9 (24 reviews) | 8.3 (12 reviews) ✓ Verified | 
| **Lead Generation** | Not enough data | Not enough data | 
| **Content Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **List Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 
| **Campaign Planning** | Not enough data | Not enough data | 

#### Integration

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Data Import & Export Tools** | 7.0 (29 reviews) | 7.5 (18 reviews) ✓ Verified | 
| **Integration APIs** | 6.8 (24 reviews) | 7.5 (16 reviews) ✓ Verified | 
| **Breadth of Partner Applications** | 6.0 (21 reviews) | 8.1 (13 reviews) ✓ Verified | 
| **Social Media Integration** | Not enough data | Not enough data | 

#### 

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Social Promotion** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Live Chat** | Not enough data | Not enough data | 
| **Customer Journey Mapping** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Mass Texting** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Email Templates** | Not enough data | Not enough data | 
| **Automated Scheduling** | Not enough data | Not enough data | 
| **Campaign Scheduling** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Social Media Monitoring** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Lead Capture** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Marketing Automation** | Not enough data | Not enough data | 
| **Event Triggered Actions** | Not enough data | Not enough data | 
| **Marketing Calendar** | Not enough data | Not enough data | 
| **Customizable CTAs** | Not enough data | Not enough data | 
| **Multi-Channel Communication** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Lead Qualification** | Not enough data | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SuperOffice CRM** | N/A | N/A |
| **Upsales Sales and Marketing Platform** | N/A | N/A |

#### Customization

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Multi-page Forms** | Not enough data | Not enough data | 
| **Design** | Not enough data | Not enough data | 
| **Forms Creation & Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Feature Not Available | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Real-Time Notifications** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### 

| Feature | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Search/Filter** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Commenting/Notes** | Not enough data | Not enough data | 
| **Content Publishing Options** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Content Library** | Not enough data | Not enough data | 
| **Document Classification** | Not enough data | Not enough data | 
| **Drag & Drop** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Data Capture and Transfer** | Not enough data | Not enough data | 
| **Autofill** | Not enough data | Not enough data | 
| **Multi-Channel Distribution** | Not enough data | Not enough data | 
| **Convert to PDF** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Media Library** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Full Text Search** | Not enough data | Not enough data | 
| **Surveys & Feedback** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Template Management** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [CRM Software](https://www.g2.com/categories/crm)

**Unique to SuperOffice CRM (1):** [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)



---
## Reviewer Demographics

### By Company Size

| Segment | SuperOffice CRM | Upsales Sales and Marketing Platform | 
|---|---|---|
| **Small-Business** | 60.1% | 71.1% | 
| **Mid-Market** | 34.7% | 24.3% | 
| **Enterprise** | 5.2% | 4.6% | 

### By Industry

#### SuperOffice CRM

- **Wholesale:** 7.6%
- **Computer Software:** 6.5%
- **Information Technology and Services:** 5.3%
- **Mechanical or Industrial Engineering:** 4.1%
- **Industrial Automation:** 3.5%
- **Manufacturing:** 3.5%
- **Automotive:** 2.9%
- **Electrical/Electronic Manufacturing:** 2.9%
- **Accounting:** 2.4%
- **Hospitality:** 2.4%
- **Other:** 58.8%

#### Upsales Sales and Marketing Platform

- **Marketing and Advertising:** 13.4%
- **Computer Software:** 8.7%
- **Accounting:** 7.6%
- **Staffing and Recruiting:** 5.2%
- **Telecommunications:** 4.7%
- **Wholesale:** 4.1%
- **Information Technology and Services:** 3.5%
- **Media Production:** 3.5%
- **Financial Services:** 2.9%
- **Construction:** 2.3%
- **Other:** 44.2%

---
## Alternatives

### Alternatives to SuperOffice CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13897 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1623 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14777 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14896 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2945 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5428 reviews)

### Alternatives to Upsales Sales and Marketing Platform

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13897 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25865 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14896 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3103 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1236 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14777 reviews)
- [Agile CRM](https://www.g2.com/products/agile-crm/reviews) — 4.0/5 stars (368 reviews)
- [Planhat](https://www.g2.com/products/planhat/reviews) — 4.5/5 stars (954 reviews)
- [Sugar Sell](https://www.g2.com/products/sugar-sell/reviews) — 3.8/5 stars (776 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (665 reviews)

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## Top Discussions

### SuperOffice CRM

- Title: [Will it be possible to create documents when on mobile app?](https://www.g2.com/discussions/33737-will-it-be-possible-to-create-documents-when-on-mobile-app) — 1 comment, 2 upvotes
  > **Top comment:** "I hear from support there are some wishes for this in the future when the technology is there to support it!"

### Upsales Sales and Marketing Platform

- Title: [What is the best way to use Upsales and with that said regarding the offers and sales reports? Is it essy to create your own offers in the system?](https://www.g2.com/discussions/what-is-the-best-way-to-use-upsales-and-with-that-said-regarding-the-offers-and-sales-reports-is-it-essy-to-create-your-own-offers-in-the-system) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Upsales is a sales and marketing tool for B2B-businesses. It is easy to use and can be used in the whole sales process, from lead or prospect to customer...."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/superoffice-crm-vs-upsales-sales-and-marketing-platform)