# SuperOffice CRM vs monday CRM Comparison
---
## AI Generated Summary
- **G2 reviewers report** that monday CRM excels in user experience, with many users appreciating its **customizable pipeline management** and the ability to quickly generate charts and filters. This flexibility allows teams to visualize their progress effectively, making it a favorite for tracking leads and opportunities.
- **Users say** that SuperOffice CRM offers strong functionality, particularly in customer service, with its **ticketing system** providing a structured way to handle inquiries. This feature is highlighted as essential for organizations that prioritize customer support.
- **Reviewers mention** that monday CRM's ease of setup is a significant advantage, with many finding the onboarding process intuitive. This contrasts with SuperOffice CRM, where some users have noted challenges in configuration, which can impact initial user experience.
- **According to verified reviews** , SuperOffice CRM is praised for its **personal assistance** and commitment to customer service, with users feeling supported throughout their CRM journey. This level of support can be a deciding factor for businesses that value direct communication with their CRM provider.
- **G2 reviewers highlight** that while both products cater well to small businesses, monday CRM has a broader appeal with its **integrations and essential features** that suit small to mid-sized operations. This makes it a versatile choice for growing teams looking for scalability.
- **Users report** that SuperOffice CRM is a comprehensive tool for managing customer information, but some find it less user-friendly compared to monday CRM. The latter's visual progress indicators and streamlined interface are often cited as reasons for its higher satisfaction ratings.



| | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 165 | 1,165 | 
| **Largest Market Segment** | Small-Business (60.9% of reviews) | Small-Business (78.8% of reviews) | 
| **Entry Level Price** | Starting at €71.00 1 User Per Month | $12.00 Per Month | 

---
## Top Pros & Cons

### SuperOffice CRM

Pros:
- Ease of Use (28 reviews)
- Intuitive (12 reviews)

Cons:
- Time-Consuming (5 reviews)
- Bugs (4 reviews)

### monday CRM

Pros:
- Ease of Use (205 reviews)
- Integrations (117 reviews)

Cons:
- Learning Curve (82 reviews)
- Missing Features (82 reviews)

---
## Ratings Comparison
| Rating | SuperOffice CRM | monday CRM | 
|---|---|---|
  | **Meets Requirements** | 8.3 (122 reviews) | 8.6 (826 reviews) | 
  | **Ease of Use** | 8.7 (133 reviews) | 8.9 (888 reviews) | 
  | **Ease of Setup** | 8.0 (92 reviews) | 8.5 (677 reviews) | 
  | **Ease of Admin** | 7.8 (60 reviews) | 8.9 (469 reviews) | 
  | **Quality of Support** | 8.8 (122 reviews) | 8.4 (734 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (59 reviews) | 8.9 (462 reviews) | 
  | **Product Direction (% positive)** | 9.0 (123 reviews) | 9.3 (799 reviews) | 

---
## Pricing

### SuperOffice CRM

#### Entry-Level Pricing

Plan: SALES

Price: Starting at €71.00 1 User Per Month

Description: For the sales person.

Includes core CRM feature sets:

Document sales processes
- Enjoy a better pipeline control
- Send quotes with a few clicks
- Track progress with personalized dashboards
- Improve your sales team's productivity

Key Features:
- Forecasting
- Pipeline management
- Quote management

[Browse all 4 editions](https://www.g2.com/products/superoffice-crm/pricing)

#### Free Trial

Yes

### monday CRM

#### Entry-Level Pricing

Plan: Basic

Price: $12.00 Per Month

Description: Organize all your team’s leads, contacts, & deals

Key Features:
- Unlimited customizable pipelines
- Unlimited contacts
- Unlimited boards

[Browse all 4 editions](https://www.g2.com/products/monday-crm/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### CRM

| Product | Score | Reviews |
|---|---|---|
| **SuperOffice CRM** | 7.1/10 | 117 |
| **monday CRM** | 7.9/10 | 724 |

#### Sales Force Automation

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Contact & Account Management** | 8.7 (90 reviews) | 8.6 (560 reviews) | 
| **Partner Relationship Mgmt. (PRM)** | 7.3 (59 reviews) | 7.8 (472 reviews) | 
| **Opportunity & Pipeline Mgmt.** | 8.1 (73 reviews) | 8.6 (566 reviews) | 
| **Task / Activity Management** | 8.3 (85 reviews) | 8.8 (590 reviews) | 
| **Territory & Quota Management** | 7.2 (61 reviews) | 7.6 (443 reviews) | 
| **Desktop Integration** | 8.1 (75 reviews) | 8.3 (498 reviews) | 
| **Product & Price List Management** | 6.8 (62 reviews) | 7.7 (448 reviews) | 
| **Quote & Order Management** | 7.2 (65 reviews) | 7.5 (451 reviews) | 
| **Customer Contract Management** | 7.6 (68 reviews) | 7.9 (478 reviews) | 

#### Marketing Automation

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Email Marketing** | 7.3 (72 reviews) | 7.5 (464 reviews) | 
| **Campaign Management** | 7.1 (62 reviews) | 7.7 (464 reviews) | 
| **Lead Management** | 7.4 (68 reviews) | 8.6 (544 reviews) | 
| **Marketing ROI Analytics** | 6.1 (57 reviews) | 7.5 (438 reviews) | 

#### Customer Support

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Case Management** | 7.4 (71 reviews) | 8.2 (472 reviews) | 
| **Customer Support Portal** | 7.1 (60 reviews) | 7.8 (410 reviews) | 
| **Knowledge Base** | 7.4 (60 reviews) | 8.2 (434 reviews) | 
| **Call Center Features** | 6.6 (52 reviews) | 7.0 (393 reviews) | 
| **Support Analytics** | 7.1 (55 reviews) | 7.8 (447 reviews) | 

#### Reporting & Analytics

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Reporting** | 8.0 (70 reviews) | 8.2 (518 reviews) | 
| **Dashboards** | 8.1 (79 reviews) | 8.7 (570 reviews) | 
| **Forecasting** | 7.1 (62 reviews) | 8.0 (467 reviews) | 

#### Mobile & Social

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Social Collaboration Features** | 6.9 (54 reviews) | 7.9 (389 reviews) | 
| **Social Network Integration** | 5.9 (53 reviews) | 7.3 (345 reviews) | 
| **Mobile User Support** | 7.1 (70 reviews) | 7.7 (471 reviews) | 

#### Platform

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Customization** | 7.7 (57 reviews) | 8.7 (532 reviews) | 
| **Workflow Capability** | 7.3 (50 reviews) | 8.7 (524 reviews) | 
| **User, Role, and Access Management** | 8.1 (53 reviews) | 8.6 (518 reviews) | 
| **Internationalization** | 7.3 (45 reviews) | 8.1 (439 reviews) | 
| **Sandbox / Test Environments** | 6.5 (43 reviews) | 7.6 (388 reviews) | 
| **Document & Content Mgmt.** | 7.3 (48 reviews) | 8.0 (474 reviews) | 
| **Performance and Reliability** | 8.1 (57 reviews) | 8.5 (510 reviews) | 
| **Output Document Generation** | 7.9 (48 reviews) | 7.8 (437 reviews) | 

#### Integration

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 6.9 (43 reviews) | 8.2 (469 reviews) | 
| **Integration APIs** | 6.8 (43 reviews) | 7.9 (419 reviews) | 
| **Breadth of Partner Applications** | 6.7 (35 reviews) | 8.0 (414 reviews) | 

#### Generative AI

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | 5.7 (37 reviews) | 7.1 (315 reviews) | 

#### Agentic AI - CRM

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (24 reviews) | 7.3 (62 reviews) | 
| **Multi-step Planning** | 6.0 (22 reviews) | 7.5 (62 reviews) | 
| **Cross-system Integration** | 6.5 (24 reviews) | 7.5 (59 reviews) | 
| **Adaptive Learning** | 6.3 (23 reviews) | 7.3 (61 reviews) | 
| **Natural Language Interaction** | 6.7 (23 reviews) | 7.2 (61 reviews) | 
| **Proactive Assistance** | 6.4 (23 reviews) | 7.3 (60 reviews) | 
| **Decision Making** | 6.5 (23 reviews) | 7.1 (61 reviews) | 

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **SuperOffice CRM** | 6.7/10 | 44 |
| **monday CRM** | N/A | N/A |

#### Email Marketing

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Building and Personalizing Emails** | 8.3 (20 reviews) | Not enough data | 
| **Sending Outbound Emails** | 8.0 (22 reviews) | Not enough data | 
| **Manage Email Deliverability** | 7.4 (18 reviews) | Not enough data | 
| **Automated Email Responses** | 7.8 (18 reviews) | Not enough data | 

#### Online Marketing

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Landing Pages and Forms** | 7.7 (17 reviews) | Not enough data | 
| **Dynamic Content** | 7.9 (14 reviews) | Not enough data | 
| **A/B Testing** | 6.1 (11 reviews) | Not enough data | 
| **Mobile Optimized** | 7.9 (17 reviews) | Not enough data | 
| **Search Tracking and Optimization** | 7.2 (16 reviews) | Not enough data | 

#### Lead Management

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Marketing Lead Database** | 7.3 (15 reviews) | Not enough data | 
| **Data Quality Management** | 7.8 (20 reviews) | Not enough data | 
| **Segmentation** | 7.6 (19 reviews) | Not enough data | 
| **Lead Scoring and Grading** | 7.1 (15 reviews) | Not enough data | 
| **Lead Nurturing** | 6.5 (16 reviews) | Not enough data | 
| **Online Behavior Tracking** | 6.3 (15 reviews) | Not enough data | 
| **Automated Alerts and Tasks** | 7.1 (18 reviews) | Not enough data | 
| **CRM Lead Integration** | 7.8 (16 reviews) | Not enough data | 

#### Campaign Management

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Program Management** | 6.8 (14 reviews) | Not enough data | 
| **Event / Webinar Marketing** | 7.2 (18 reviews) | Not enough data | 
| **Calendaring** | 7.2 (20 reviews) | Not enough data | 
| **Budgeting** | 7.1 (13 reviews) | Not enough data | 

#### Social

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Social Listening** | 5.3 (12 reviews) | Not enough data | 
| **Social Sharing** | 4.5 (10 reviews) | Not enough data | 
| **Social Campaigns** | 4.8 (11 reviews) | Not enough data | 
| **Social Media Engagement** | 5.8 (11 reviews) | Not enough data | 
| **Social Media Advertising** | 5.4 (12 reviews) | Not enough data | 

#### Reporting & Analytics

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Basic Reporting** | 8.0 (18 reviews) | Not enough data | 
| **Web Analytics** | 5.3 (12 reviews) | Not enough data | 
| **ROI Analytics** | 5.4 (13 reviews) | Not enough data | 
| **Revenue Analytics** | 6.0 (12 reviews) | Not enough data | 
| **SEO / Keyword Analytics** | 5.0 (12 reviews) | Not enough data | 

#### Platform

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Customization ** | 7.5 (26 reviews) | Not enough data | 
| **Workflow Capability** | 7.6 (26 reviews) | Not enough data | 
| **User, Role, and Access Management** | 7.9 (28 reviews) | Not enough data | 
| **Internationalization** | 7.4 (23 reviews) | Not enough data | 
| **Sandbox / Test Environments** | 6.1 (20 reviews) | Not enough data | 
| **Performance and Reliability** | 7.6 (27 reviews) | Not enough data | 
| **Output Document Generation** | 6.9 (24 reviews) | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Data Import & Export Tools** | 7.0 (28 reviews) | Not enough data | 
| **Integration APIs** | 6.7 (22 reviews) | Not enough data | 
| **Breadth of Partner Applications** | 5.8 (20 reviews) | Not enough data | 

### Online Form Builder

| Product | Score | Reviews |
|---|---|---|
| **SuperOffice CRM** | N/A | N/A |
| **monday CRM** | N/A | N/A |

#### Customization

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Custom Fields** | Not enough data | Not enough data | 
| **Conditional Logic** | Not enough data | Not enough data | 
| **Multi-page Forms** | Not enough data | Not enough data | 
| **Design** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Embedded Forms** | Not enough data | Not enough data | 
| **Offline Capability** | Feature Not Available | Not enough data | 
| **Notifications** | Not enough data | Not enough data | 
| **Payments** | Not enough data | Not enough data | 
| **Mobile Forms** | Not enough data | Not enough data | 

### Sales Performance Management

| Product | Score | Reviews |
|---|---|---|
| **SuperOffice CRM** | N/A | N/A |
| **monday CRM** | 7.8/10 | 293 |

#### Agentic AI - Sales Performance Management

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.2 (30 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.0 (30 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (29 reviews) | 

#### Incentives

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Badges** | Not enough data | 7.3 (216 reviews) | 
| **Triggers** | Not enough data | 7.7 (232 reviews) | 
| **Commission Calculator** | Not enough data | 7.5 (210 reviews) | 
| **Leaderboards** | Not enough data | 7.8 (222 reviews) | 

#### Personalization

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Profiles** | Not enough data | 8.2 (259 reviews) | 
| **Custom Reports** | Not enough data | 8.2 (246 reviews) | 
| **Dashboards** | Not enough data | 8.8 (275 reviews) | 
| **Goal Setting** | Not enough data | 8.6 (247 reviews) | 

#### Administrative

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Integration** | Not enough data | 8.1 (254 reviews) | 
| **Employee Structure** | Not enough data | 8.2 (247 reviews) | 
| **Behavior Monitoring** | Not enough data | 7.8 (200 reviews) | 

### Email Tracking

| Product | Score | Reviews |
|---|---|---|
| **SuperOffice CRM** | N/A | N/A |
| **monday CRM** | 7.6/10 | 205 |

#### Agentic AI - Email Tracking

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.4 (24 reviews) | 
| **Multi-step Planning** | Not enough data | 7.6 (24 reviews) | 
| **Cross-system Integration** | Not enough data | 7.6 (24 reviews) | 
| **Adaptive Learning** | Not enough data | 7.0 (24 reviews) | 
| **Natural Language Interaction** | Not enough data | 6.9 (24 reviews) | 
| **Proactive Assistance** | Not enough data | 6.9 (24 reviews) | 
| **Decision Making** | Not enough data | 7.3 (24 reviews) | 

#### Analytics

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Open Rates** | Not enough data | 8.1 (167 reviews) | 
| **Link Activity** | Not enough data | 7.9 (143 reviews) | 
| **Attachment Activity** | Not enough data | Feature Not Available | 

#### Customizations

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Email Platform Integration** | Not enough data | 8.1 (187 reviews) | 
| **Email Scheduling** | Not enough data | 8.2 (94 reviews) | 
| **Notifications** | Not enough data | 8.5 (191 reviews) | 
| **Email Categorization** | Not enough data | 7.9 (88 reviews) | 
| **Templates** | Not enough data | 8.2 (185 reviews) | 

#### Generative AI

| Feature | SuperOffice CRM | monday CRM | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.4 (132 reviews) | 

---
## Categories
**Shared Categories (1):** [CRM Software](https://www.g2.com/categories/crm)

**Unique to SuperOffice CRM (2):** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Online Form Builder Software](https://www.g2.com/categories/online-form-builder)

**Unique to monday CRM (2):** [Email Tracking Software](https://www.g2.com/categories/email-tracking), [Sales Performance Management Software](https://www.g2.com/categories/sales-performance-management)


---
## Reviewer Demographics

### By Company Size

| Segment | SuperOffice CRM | monday CRM | 
|---|---|---|
| **Small-Business** | 60.9% | 78.8% | 
| **Mid-Market** | 33.5% | 18.3% | 
| **Enterprise** | 5.6% | 2.9% | 

### By Industry

#### SuperOffice CRM

- **Wholesale:** 8.2%
- **Computer Software:** 5.7%
- **Information Technology and Services:** 5.1%
- **Mechanical or Industrial Engineering:** 3.8%
- **Automotive:** 3.2%
- **Electrical/Electronic Manufacturing:** 3.2%
- **Industrial Automation:** 3.2%
- **Manufacturing:** 3.2%
- **Accounting:** 2.5%
- **Construction:** 2.5%
- **Other:** 59.5%

#### monday CRM

- **Marketing and Advertising:** 12.4%
- **Information Technology and Services:** 7.8%
- **Construction:** 4.5%
- **Computer Software:** 4.5%
- **Real Estate:** 3.6%
- **Financial Services:** 3.4%
- **Non-Profit Organization Management:** 2.9%
- **Management Consulting:** 2.8%
- **Consulting:** 2.6%
- **Hospital & Health Care:** 2.3%
- **Other:** 53.1%

---
## Alternatives

### Alternatives to SuperOffice CRM

- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [Nimble CRM](https://www.g2.com/products/nimble/reviews) — 4.5/5 stars (1114 reviews)
- [Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) — 3.8/5 stars (1618 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) — 4.4/5 stars (14757 reviews)
- [Constant Contact Advanced Automation](https://www.g2.com/products/constant-contact-advanced-automation/reviews) — 4.4/5 stars (960 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) — 4.4/5 stars (5421 reviews)

### Alternatives to monday CRM

- [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) — 4.4/5 stars (25791 reviews)
- [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) — 4.4/5 stars (13810 reviews)
- [Pipedrive](https://www.g2.com/products/pipedrive/reviews) — 4.3/5 stars (3046 reviews)
- [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) — 4.1/5 stars (2928 reviews)
- [Freshsales](https://www.g2.com/products/freshsales/reviews) — 4.5/5 stars (1233 reviews)
- [Bigin by Zoho CRM](https://www.g2.com/products/bigin-by-zoho-crm/reviews) — 4.6/5 stars (816 reviews)
- [Close](https://www.g2.com/products/close/reviews) — 4.7/5 stars (2040 reviews)
- [Copper](https://www.g2.com/products/copper/reviews) — 4.5/5 stars (1157 reviews)
- [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews) — 4.9/5 stars (662 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14689 reviews)

---
## Top Discussions

### SuperOffice CRM

- Title: [Will it be possible to create documents when on mobile app?](https://www.g2.com/discussions/33737-will-it-be-possible-to-create-documents-when-on-mobile-app) — 1 comment, 2 upvotes
  > **Top comment:** "I hear from support there are some wishes for this in the future when the technology is there to support it!"

### monday CRM

- Title: [Can I use Monday.com to set-up an online application or a questionnaire for my external clients?](https://www.g2.com/discussions/can-i-use-monday-com-to-set-up-an-online-application-or-a-questionnaire-for-my-external-clients) — 2 comments, 1 upvote
  > **Top comment:** "Yes.  Easy to do."
- Title: [What is monday sales CRM used for?](https://www.g2.com/discussions/what-is-monday-sales-crm-used-for) — 1 comment
  > **Top comment:** "Monday CRM is used for sales, project management, tracking and so much more. Team collaboration and engagement in addition to automation and task management..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/superoffice-crm-vs-monday-crm)