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# Dynamics 365 Sales vs SuperOffice CRM Comparison - What are their main differences?

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Microsoft Dynamics 365 SalesSuperOffice CRM[+ Add Product](#)

Pricing

**Dynamics 365 Sales**
 **$210** /month per user · Dynamics 365 Plan

**SuperOffice CRM**
Free Trial

**€45.00** 1 User Per Month · Starter

**Pricing Insights**
from reviews

Time to Implement

**Dynamics 365 Sales**
4 months

Based on 96 responses

**SuperOffice CRM**
2 monthsFaster

Based on 42 responses

Return on Investment

**Dynamics 365 Sales**
18 months

Based on 72 responses

**SuperOffice CRM**
15 months3 months sooner

Based on 41 responses

Perceived Cost

**Dynamics 365 Sales**
$$$$$

**SuperOffice CRM**
$$$$$

Average Discount

**Dynamics 365 Sales**
16%2% more

**SuperOffice CRM**
14%

 ![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")

 ![SuperOffice CRM](https://images.g2crowd.com/uploads/product/hd_favicon/c6389d53de0e7a1ebc02bbdd04f089b9/superoffice-crm.svg "SuperOffice CRM")

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**Pros & Cons**
from reviews

**Dynamics 365 Sales**
[
Ease of Use (21)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519878&qs=pros-and-cons#reviews)[
Integrations (11)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1519800&qs=pros-and-cons#reviews)[
Learning Curve (13)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520507&qs=pros-and-cons#reviews)[
Complexity (8)
](https://www.g2.com/products/dynamics-365-sales/reviews?filters%5Bsentiment_snippet%5D=1520463&qs=pros-and-cons#reviews)

**SuperOffice CRM**
[
Ease of Use (31)
](https://www.g2.com/products/superoffice-crm/reviews?filters%5Bsentiment_snippet%5D=1229462&qs=pros-and-cons#reviews)[
Intuitive (13)
](https://www.g2.com/products/superoffice-crm/reviews?filters%5Bsentiment_snippet%5D=1228442&qs=pros-and-cons#reviews)[
Bugs (5)
](https://www.g2.com/products/superoffice-crm/reviews?filters%5Bsentiment_snippet%5D=1229354&qs=pros-and-cons#reviews)[
Time-Consuming (5)
](https://www.g2.com/products/superoffice-crm/reviews?filters%5Bsentiment_snippet%5D=2320991&qs=pros-and-cons#reviews)

Integrations

**Dynamics 365 Sales**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_92f791c125019514c13f2138425a640b/hubspot-sales-hub.png "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0e8863a7d0763a54bbe9b93cb7529d6a/microsoft-microsoft-dynamics-365-business-central.jpg "Product Avatar Image")

Microsoft Dynamics 365...

](https://www.g2.com/products/microsoft-microsoft-dynamics-365-business-central/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_033aa224b72b00b72e8860e4e6401efc/microsoft-excel.png "Product Avatar Image")

Microsoft Excel

](https://www.g2.com/products/microsoft-excel/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_69054bc7d40597b06fc3905720ccc914/microsoft-outlook.png "Product Avatar Image")

Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[
View all
](https://www.g2.com/products/dynamics-365-sales/integrations)

**SuperOffice CRM**
[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_20c010d5090054533c1b561ee4a019f9/dropbox.png "Product Avatar Image")

Dropbox

](https://www.g2.com/products/dropbox/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_932afe795a97ad41003e50551e4dd8c3/dropbox-ai-dropbox.jpg "Product Avatar Image")

Dropbox

](https://www.g2.com/products/dropbox-ai-dropbox/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_4d2bd05fbe7d427a463aff69819bceee/exact-globe.png "Product Avatar Image")

Globe Next

](https://www.g2.com/products/exact-globe/reviews)[

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_691dfa86f31b8474014dd9c9fadb0c60/fortnox.png "Product Avatar Image")

Fortnox

](https://www.g2.com/products/fortnox/reviews)[
View all
](https://www.g2.com/products/superoffice-crm/integrations)

Screenshots

**Dynamics 365 Sales**
 ![Dynamics 365 Sales screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/8113/New_Opportunity_form_wPresence.png)

**SuperOffice CRM**
 ![SuperOffice CRM screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/1894990/SuperOffice-AI%282%29.png)

**Ratings**
from reviews

Meets Requirements

**Dynamics 365 Sales**

8.1

8.11,294

**SuperOffice CRM**

8.4

8.4166

Ease of Use

**Dynamics 365 Sales**

7.4

7.41,300

**SuperOffice CRM**

8.8

8.8181

Ease of Setup

**Dynamics 365 Sales**

7.2

7.2421

**SuperOffice CRM**

8.2

8.2134

Ease of Admin

**Dynamics 365 Sales**

7.6

7.6386

**SuperOffice CRM**

8.0

8.088

Quality of Support

**Dynamics 365 Sales**

7.5

7.51,135

**SuperOffice CRM**

8.9

8.9168

Has the product been a good partner in doing business?

**Dynamics 365 Sales**

7.8

7.8381

**SuperOffice CRM**

9.0

9.087

Product Direction (% positive)

**Dynamics 365 Sales**

6.3

6.31,268

**SuperOffice CRM**

8.8

8.8156

**Features**
ratings from reviews

CRM

7.9

1,205

7.3

164

Marketing Automation

Not enough data

6.8

46

Sales Analytics

8.6

23

Not enough data

Sales Coaching

8.6

6

Not enough data

User Insights

**Reviewers' Company Size**

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

Small-Business(50 or fewer emp.)
31.1%

Mid-Market(51-1000 emp.)
39.5%

Enterprise(\> 1000 emp.)
29.5%

Small-Business(50 or fewer emp.)
57.7%

Mid-Market(51-1000 emp.)
37.2%

Enterprise(\> 1000 emp.)
5.1%

Small-Business(50 or fewer emp.)
57.7%

Mid-Market(51-1000 emp.)
37.2%

Enterprise(\> 1000 emp.)
5.1%

**Reviewers' Industry**

[![Dynamics 365 Sales](https://images.g2crowd.com/uploads/product/hd_favicon/4f78b7a6cf55be3072d0203c78e0e657/dynamics-365-sales.png "Dynamics 365 Sales")](https://www.g2.com/products/dynamics-365-sales/reviews)
Dynamics 365 Sales

Information Technology and Services
12.7%

Computer Software
8.3%

Marketing and Advertising
3.9%

Retail
3.9%

Financial Services
3.9%

Other
67.3%

[![SuperOffice CRM](https://images.g2crowd.com/uploads/product/hd_favicon/c6389d53de0e7a1ebc02bbdd04f089b9/superoffice-crm.svg "SuperOffice CRM")](https://www.g2.com/products/superoffice-crm/reviews)
SuperOffice CRM

Wholesale
7.3%

Computer Software
5.4%

Information Technology and Services
5.4%

Mechanical or Industrial Engineering
4.9%

Electrical/Electronic Manufacturing
4.4%

Other
72.7%

Alternatives

**Dynamics 365 Sales Alternatives**

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![ActiveCampaign](https://images.g2crowd.com/uploads/product/hd_favicon/be9e1369027bd58113f937595c7fbdf0/activecampaign.svg "ActiveCampaign")

[
ActiveCampaign
](/products/activecampaign/reviews)

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

**SuperOffice CRM Alternatives**

 ![HubSpot Sales Hub](https://images.g2crowd.com/uploads/product/hd_favicon/4197737e447f044e17be1a5ebb4ba193/hubspot-sales-hub.svg "HubSpot Sales Hub")

[
HubSpot Sales Hub
](/products/hubspot-sales-hub/reviews)

 ![Salesforce Sales Cloud](https://images.g2crowd.com/uploads/product/hd_favicon/826ce87155a61f72d3dfd92c5283eed8/agentforce-sales-formerly-salesforce-sales-cloud.svg "Salesforce Sales Cloud")

[
Salesforce Sales Cloud
](/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)

 ![Nimble CRM](https://images.g2crowd.com/uploads/product/hd_favicon/1487565546/nimble.svg "Nimble CRM")

[
Nimble
](/products/nimble/reviews)

 ![Pipedrive](https://images.g2crowd.com/uploads/product/hd_favicon/4012f2359ca0b1f88b2455f83adaa4ef/pipedrive.svg "Pipedrive")

[
Pipedrive
](/products/pipedrive/reviews)

## Microsoft Dynamics 365 Sales vs SuperOffice CRM FAQs

Generated using AI

Last updated: August 16, 2026

### What is the difference between Microsoft Dynamics 365 Sales vs SuperOffice CRM?

SuperOffice CRM stands out for its higher user satisfaction and ease of use, while Microsoft Dynamics 365 Sales is favored for its deep Microsoft ecosystem integration.

| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | [SuperOffice CRM](https://www.g2.com/products/superoffice-crm/reviews) |
| --- | --- |
| 3.8/5 (1,623 reviews) | 4.4/5 (177 reviews) |
| Mid-Market | Small-Business |
| 7.2 | 8.1 |
| 7.5 | 8.8 |
| Integration with Microsoft 365 and workflow automation | Ease of use and intuitive interface |

### How do the pricing models of Microsoft Dynamics 365 Sales and SuperOffice CRM compare?

SuperOffice CRM is rated as the stronger value by reviewers, with higher satisfaction on price and cost-related dimensions.

- **Microsoft Dynamics 365 Sales:** Reviewers note that the platform can be expensive, with licensing complexity and additional costs for advanced features.
- **SuperOffice CRM:** Reviewers highlight satisfaction with the value, though some mention the pricing structure for add-ons as a drawback for smaller companies.
- **Switching reasons:** Recent reviews indicate that buyers move to SuperOffice CRM for its simplicity and cost-effectiveness, especially for small and mid-sized businesses.

### What are the best alternatives to Microsoft Dynamics 365 Sales and SuperOffice CRM?

The top three alternatives to Microsoft Dynamics 365 Sales and SuperOffice CRM are HubSpot Sales Hub, Agentforce Sales, and ActiveCampaign.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Microsoft Dynamics 365 Sales](https://www.g2.com/products/dynamics-365-sales/reviews) | 3.8/5 (1,623 reviews) | Mid-Market | Reviewers cite licensing complexity and higher costs for advanced features | Integration with Microsoft 365 and workflow automation |
| [SuperOffice CRM](https://www.g2.com/products/superoffice-crm/reviews) | 4.4/5 (177 reviews) | Small-Business | Reviewers highlight satisfaction with value, though add-on pricing can be a drawback | Ease of use and intuitive interface |
| [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) | 4.4/5 (13,910 reviews) | Small-Business | — | Ease of use and strong automation features |
| [Agentforce Sales](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) | 4.4/5 (25,876 reviews) | Mid-Market | — | Customizability and scalability |
| [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) | 4.4/5 (14,780 reviews) | Small-Business | — | Marketing automation and email campaign management |

### Which CRM features should I prioritize when comparing Microsoft Dynamics 365 Sales and SuperOffice CRM?

Buyers should prioritize ease of use, customization, integration capabilities, automation, and customer support when comparing Microsoft Dynamics 365 Sales and SuperOffice CRM.

- **Ease of Use:** Microsoft Dynamics 365 Sales: 7.5; SuperOffice CRM: 8.7; 21 and 31 all-time mentions respectively.
- **Customization:** Microsoft Dynamics 365 Sales: 9 all-time mentions; SuperOffice CRM: 10 all-time mentions.
- **Integrations:** Microsoft Dynamics 365 Sales: 11 all-time mentions; SuperOffice CRM: 4 all-time mentions.
- **Automation:** Microsoft Dynamics 365 Sales: 8 all-time mentions; SuperOffice CRM: not cited as a top theme.
- **Customer Support:** Microsoft Dynamics 365 Sales: 7.5; SuperOffice CRM: 8.8; 10 and 12 all-time mentions respectively.

### What are the pros and cons of Microsoft Dynamics 365 Sales vs SuperOffice CRM?

SuperOffice CRM's headline strength is ease of use, while Microsoft Dynamics 365 Sales is recognized for its integration with the Microsoft ecosystem.

- **Microsoft Dynamics 365 Sales strengths:** Integration with Microsoft 365 (11 all-time mentions), workflow automation (8), lead management (11), and customization (9).
- **Microsoft Dynamics 365 Sales trade-offs:** Learning curve (13), complexity (8), not intuitive (7), and higher cost (6).
- **SuperOffice CRM strengths:** Ease of use (31), intuitive interface (13), customer support (12), customizability (10), and organization (8).
- **SuperOffice CRM trade-offs:** Time-consuming setup for some features (5), missing features (4), and connectivity issues (3).

### Is Microsoft Dynamics 365 Sales or SuperOffice CRM better for small businesses?

SuperOffice CRM is the better fit for small businesses, with a higher share of small-business reviewers and stronger satisfaction in that segment.

- **Microsoft Dynamics 365 Sales:** Largest segment is Mid-Market; reviewers in small businesses note complexity and higher costs as challenges.
- **SuperOffice CRM:** Largest segment is Small-Business; reviewers consistently highlight ease of use, quick setup, and strong support for small teams.

### Which CRM platform has better integrations?

Microsoft Dynamics 365 Sales is favored for integrations, especially within the Microsoft ecosystem.

- **Microsoft Dynamics 365 Sales:** Integrates with Microsoft Teams (3 all-time mentions) and Microsoft Power BI; reviewers highlight strong integration with Outlook and other Microsoft tools.
- **SuperOffice CRM:** Integrates with GetAccept (2 all-time mentions); reviewers mention integration with MS Office and GetAccept, but with fewer cited integrations overall.

### How do Microsoft Dynamics 365 Sales and SuperOffice CRM compare on customer support?

SuperOffice CRM outperforms Microsoft Dynamics 365 Sales on Quality of Support by a material margin of 1.3 points (8.8 vs 7.5).

- **Microsoft Dynamics 365 Sales:** Reviewers describe support as generally helpful but note variability and slower response times in some cases.
- **SuperOffice CRM:** Reviewers consistently praise fast, solution-oriented, and professional support, with 12 all-time mentions of customer support as a strength.

### Which is easier to implement, Microsoft Dynamics 365 Sales or SuperOffice CRM?

SuperOffice CRM is easier to implement, with a 0.9-point advantage in Ease of Setup (8.1 vs 7.2).

- **Microsoft Dynamics 365 Sales:** Reviewers note a steeper learning curve, complex setup, and the need for technical expertise or external consultants for advanced customizations.
- **SuperOffice CRM:** Reviewers highlight quick and straightforward setup, intuitive onboarding, and minimal training required for new users.

### Which product has better Customization?

SuperOffice CRM is rated higher for Customization, with more all-time mentions and higher satisfaction scores.

- **Microsoft Dynamics 365 Sales:** Customization: 9 all-time mentions; Easy Customization: 8 all-time mentions; Meets Requirements score: 8.1.
- **SuperOffice CRM:** Customizability: 10 all-time mentions; Easy Customization: 7 all-time mentions; Meets Requirements score: 8.3.