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Compare Dynamics 365 Sales and SuperOffice CRM 
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At a Glance
Market Segments
Mid-Market (39.1% of reviews)
Small-Business (58.1% of reviews)
Entry-Level Pricing
$210/month per user
Starting at €71.00 1 User Per Month
Dynamics 365 Sales
Star Rating
(1,606)3.8 out of 5
Market Segments
Mid-Market (39.1% of reviews)
Pros & Cons
Entry-Level Pricing
$210/month per user
Browse all 3 pricing plansSuperOffice CRM
Star Rating
(131)4.4 out of 5
Market Segments
Small-Business (58.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at €71.00 1 User Per Month
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Dynamics 365 Sales excels in Lead Scoring with a rating of 9.0, while SuperOffice CRM falls short with a score of 7.0. Reviewers mention that the predictive analytics features in Dynamics 365 provide more accurate insights into potential leads.
- Reviewers mention that SuperOffice CRM shines in Ease of Use with a score of 8.9 compared to Dynamics 365 Sales' 7.4. Users on G2 appreciate the intuitive interface of SuperOffice, making it easier for small businesses to adopt and utilize effectively.
- G2 users highlight that Dynamics 365 Sales offers superior Sales Force Automation capabilities, particularly in Opportunity & Pipeline Management with a score of 7.9, while SuperOffice CRM scores 8.2. Users report that the detailed tracking and management features in Dynamics 365 help streamline their sales processes.
- Users say that SuperOffice CRM provides better Customer Support with a score of 8.8, compared to Dynamics 365 Sales' 7.5. Reviewers mention that the availability of a comprehensive knowledge base and responsive support team enhances their overall experience with SuperOffice.
- Reviewers mention that Dynamics 365 Sales has a more robust Customization feature set, scoring 8.1, while SuperOffice CRM lags behind at 6.9. Users report that the ability to tailor workflows and user roles in Dynamics 365 allows for greater flexibility in meeting specific business needs.
- Users on G2 report that SuperOffice CRM excels in Marketing ROI Analytics with a score of 7.4, while Dynamics 365 Sales struggles with a score of 5.6. Reviewers mention that SuperOffice's analytics tools provide clearer insights into marketing effectiveness, which is crucial for small businesses looking to optimize their campaigns.
Pricing
Entry-Level Pricing
Dynamics 365 Sales
Dynamics 365 Plan
$210
/month per user
Get full use of all applications in one comprehensive, cost-efficient option.
SuperOffice CRM
SALES
Starting at €71.00
1 User Per Month
For the sales person.
Includes core CRM feature sets:
Document sales processes
- Enjoy a better pipeline control
- Send quotes with a few clicks
- Track progress with personalized dashboards
- Improve your sales team's productivity
- Forecasting
- Pipeline management
- Quote management
Free Trial
Dynamics 365 Sales
No trial information availableSuperOffice CRM
Free Trial is available
Ratings
Meets Requirements
8.1
1,281
8.2
94
Ease of Use
7.4
1,287
8.6
104
Ease of Setup
7.2
408
7.9
68
Ease of Admin
7.6
383
7.7
57
Quality of Support
7.5
1,123
8.7
94
Has the product been a good partner in doing business?
7.8
378
9.0
56
Product Direction (% positive)
6.3
1,262
8.9
97
Features by Category
Sales Force Automation
8.1
962
|
Verified
8.5
76
7.9
678
|
Verified
7.3
60
7.9
901
|
Verified
8.0
69
7.8
969
|
Verified
8.3
77
7.6
734
|
Verified
7.2
62
7.9
864
|
Verified
8.0
70
7.6
729
|
Verified
6.8
62
7.8
718
|
Verified
7.2
65
8.0
768
|
Verified
7.6
67
Marketing Automation
7.6
754
|
Verified
7.3
71
7.5
732
|
Verified
7.1
63
7.8
818
|
Verified
7.4
69
7.6
642
|
Verified
6.1
57
Customer Support
8.0
708
|
Verified
7.1
60
7.8
672
|
Verified
7.2
60
7.9
694
|
Verified
7.3
59
7.7
603
|
Verified
6.7
53
7.9
630
|
Verified
7.1
54
Reporting & Analytics
7.9
895
|
Verified
7.9
65
7.9
944
|
Verified
8.1
73
7.7
783
|
Verified
7.1
63
Mobile & Social
7.5
556
|
Verified
6.8
52
7.6
550
|
Verified
6.0
54
7.4
620
|
Verified
7.2
67
Platform
8.1
292
|
Verified
7.6
52
8.1
307
|
Verified
7.3
48
8.2
300
|
Verified
8.1
52
7.9
227
|
Verified
7.3
45
7.9
249
|
Verified
6.5
43
7.8
275
|
Verified
7.1
46
7.7
290
|
Verified
8.0
51
7.8
254
|
Verified
7.8
46
Integration
7.9
297
|
Verified
6.9
43
7.8
232
|
Verified
6.7
39
7.6
238
|
Verified
6.7
33
Generative AI
8.1
18
5.9
37
Agentic AI - CRM
8.0
5
6.6
25
6.7
5
6.2
23
7.4
7
6.5
24
9.0
5
6.5
24
8.3
5
6.9
24
8.7
5
6.6
24
8.3
5
6.7
24
Email Marketing
Not enough data
8.2
19
Not enough data
7.9
21
Not enough data
7.4
18
Not enough data
7.8
18
Online Marketing
Not enough data
7.7
17
Not enough data
7.9
14
Not enough data
6.1
11
Not enough data
7.9
17
Not enough data
7.2
16
Lead Management
Not enough data
7.3
15
Not enough data
7.8
20
Not enough data
7.6
19
Not enough data
7.1
15
Not enough data
6.5
16
Not enough data
6.3
15
Not enough data
7.1
18
Not enough data
7.8
16
Campaign Management
Not enough data
6.8
14
Not enough data
7.2
18
Not enough data
7.2
20
Not enough data
7.1
13
Social
Not enough data
5.3
12
Not enough data
4.5
10
Not enough data
4.8
11
Not enough data
5.8
11
Not enough data
5.4
12
Reporting & Analytics
Not enough data
8.0
18
Not enough data
5.3
12
Not enough data
5.4
13
Not enough data
6.0
12
Not enough data
4.5
11
Platform
Not enough data
7.3
24
Not enough data
7.5
25
Not enough data
7.8
27
Not enough data
7.4
23
Not enough data
6.1
20
Not enough data
7.6
27
Not enough data
6.9
24
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
Not enough data
7.0
28
Not enough data
6.7
22
Not enough data
5.8
20
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data Sourcing
8.7
21
Not enough data
8.5
21
Not enough data
8.4
20
Not enough data
8.1
21
Not enough data
8.7
20
Not enough data
Predictive Analytics
8.7
20
Not enough data
8.6
19
Not enough data
8.3
19
Not enough data
8.3
19
Not enough data
Sales Management
8.8
20
Not enough data
8.7
19
Not enough data
8.5
20
Not enough data
8.7
20
Not enough data
Agentic AI - Sales Coaching
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Training
8.9
6
Not enough data
8.6
6
Not enough data
7.5
6
Not enough data
8.6
6
Not enough data
Feedback
8.9
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
9.2
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
Generative AI
Not enough data
Not enough data
Categories
Categories
Shared Categories
Dynamics 365 Sales and SuperOffice CRM are categorized as CRM
Unique Categories
Dynamics 365 Sales is categorized as Sales Analytics and Sales Coaching
SuperOffice CRM is categorized as Marketing Automation and Online Form Builder
Reviews
Reviewers' Company Size
Dynamics 365 Sales
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOffice CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
12.6%
Computer Software
8.4%
Retail
4.0%
Marketing and Advertising
4.0%
Financial Services
3.8%
Other
67.2%
Wholesale
7.8%
Computer Software
7.8%
Information Technology and Services
5.4%
Mechanical or Industrial Engineering
4.7%
Electrical/Electronic Manufacturing
3.9%
Other
70.5%
Alternatives
Discussions
What is Microsoft Dynamics CRM competitive advantage?
3 Comments
HC
Microsoft Dynamics CRM can help differentiate your business from competitors who’ve implemented but not “adopted” other products. Dynamics CRM functionality...Read more
how can i creat a new feild for the contact?
3 Comments
LV
you must have the "System customizer" and/or "System Administrator" role, If you do you can Click on the "Form Editor" when you have a contact open, you will...Read more
Will it be possible to create documents when on mobile app?
1 Comment
MC
I hear from support there are some wishes for this in the future when the technology is there to support it!Read more
SuperOffice CRM has no more discussions with answers
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