Compare Super Receptionist and Webex Contact Center 
At a Glance
Market Segments
Mid-Market (78.9% of reviews)
Mid-Market (41.1% of reviews)
Entry-Level Pricing
₹0 per month
No pricing available
Super Receptionist
Star Rating
(19)4.4 out of 5
Market Segments
Mid-Market (78.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
₹0 per month
Browse all 4 pricing plansWebex Contact Center
Star Rating
(168)4.4 out of 5
Market Segments
Mid-Market (41.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Webex Contact CenterSuper Receptionist vs Webex Contact Center
When assessing the two solutions, reviewers found Super Receptionist easier to use, set up, and administer. However, reviewers preferred doing business with Webex Contact Center overall.
- Super Receptionist and Webex Contact Center both meet the requirements of our reviewers at a comparable rate.
- When comparing quality of ongoing product support, reviewers felt that Webex Contact Center is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Webex Contact Center over Super Receptionist.
Pricing
Entry-Level Pricing
Super Receptionist
FREE FOR LIFE
₹0
per month
- User Included (1)
- Free Usage(*20 Min Out.+ 400 Min Inc)
- Programmable Extensions
Webex Contact Center
No pricing availableFree Trial
Super Receptionist
No trial information availableWebex Contact Center
No trial information availableRatings
Meets Requirements
9.1
13
9.1
144
Ease of Use
9.2
13
9.0
144
Ease of Setup
8.9
12
8.5
55
Ease of Admin
9.0
12
8.1
36
Quality of Support
7.7
13
8.9
137
Has the product been a good partner in doing business?
8.6
12
8.7
35
Product Direction (% positive)
6.1
12
9.3
143
Features by Category
Channels
9.2
6
9.1
76
7.0
5
8.8
74
7.0
5
8.9
76
8.3
6
8.6
74
8.0
5
8.6
75
Generative AI
Not enough data
8.9
58
Functions
9.3
9
9.0
100
8.5
9
8.9
101
8.3
7
9.1
90
8.3
5
8.4
75
8.0
5
8.7
76
9.2
6
8.7
74
9.3
5
9.0
77
8.3
6
8.8
76
Agentic AI - Contact Center
Not enough data
8.8
17
Not enough data
8.8
16
Not enough data
8.6
17
Not enough data
8.7
17
Administrative
8.8
8
8.9
93
8.3
8
9.1
97
8.1
9
8.9
98
8.3
6
8.7
76
9.3
5
8.6
75
Workforce Management
Not enough data
Not enough data
Not enough data
6.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
8.9
50
Not enough data
8.4
50
Not enough data
8.8
51
Not enough data
8.8
50
Not enough data
9.2
49
Not enough data
8.8
48
Not enough data
8.8
48
Generative AI
Not enough data
9.0
38
Workforce Management
Not enough data
8.9
50
Not enough data
8.9
49
Call Center Infrastructure (CCI)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administrative
Not enough data
8.8
49
Not enough data
8.6
50
Platform Features
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Organization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
8.1
6
Not enough data
8.6
6
Not enough data
7.8
6
Not enough data
8.1
6
Not enough data
6.0
5
Internal Use
Not enough data
8.1
8
Not enough data
7.8
6
Not enough data
7.8
6
Not enough data
8.7
5
Not enough data
7.5
6
Not enough data
8.3
6
Generative AI
Not enough data
Not enough data
Self-Service Experience
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
8.7
5
Not enough data
8.0
5
Not enough data
8.3
5
Self-Service Platform
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
7.7
5
Not enough data
8.1
6
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Super Receptionist and Webex Contact Center are categorized as Contact Center
Unique Categories
Super Receptionist is categorized as Video Communications
Webex Contact Center is categorized as Live Chat, Contact Center Workforce, Call Center Infrastructure (CCI), Customer Self-Service, and Customer Service Automation
Reviews
Reviewers' Company Size
Super Receptionist
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Webex Contact Center
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
26.3%
Telecommunications
10.5%
Health, Wellness and Fitness
10.5%
Education Management
10.5%
Semiconductors
5.3%
Other
36.8%
Consumer Services
24.7%
Information Technology and Services
19.6%
Telecommunications
8.2%
Banking
3.8%
Higher Education
3.8%
Other
39.9%
Alternatives
Discussions
What are the top features of SuperReceptionist?
2 Comments
Official Response from Super Receptionist
SuperReceptionist features everything you ever wanted in a business phone.
Knowlarity's flagship product offers a host of features that make call-handling a...Read more
How do I log in to my SuperReceptionist account?
1 Comment
Official Response from Super Receptionist
1. Visit www.knowlarity.com, and select ‘Login’ on the top-right hand side of the page.
2. Select 'SuperReceptionist' from the drop down list in the pop-up...Read more
How to blacklist a caller on SuperReceptionist?
1 Comment
Official Response from Super Receptionist
- Login to your account
- Go to 'Settings' tab
- Go to 'Call Flow'
- Click on Add Rule and a window will pop-up
- From the Action drop down menu, select...Read more
What is Webex contact Centre?
1 Comment
TW
Cisco has brought all of the best portions of Call Center Performance, data, omnichannel and WFO to their cloud suite. Many of the Cloud Market leaders have...Read more
What improvements would you recommend for Webex Contact Center to better meet your customer service needs?
1 Comment
DP
AI-based summarization is the best feature. Read more
Webex Contact Center has no more discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
or continue with
or continue with
By proceeding, you agree to our Terms of Use and Privacy Policy
