# DonorPerfect vs Sumac Comparison
---
## AI Generated Summary
- **G2 reviewers report** that DonorPerfect excels in user satisfaction, with many praising its intuitive interface and streamlined donor tracking capabilities. Users highlight features like the DonorSearch add-on for identifying potential donors and the auto-generated emails for effective stewardship.
- **Users say** that Sumac is particularly user-friendly for service coordination, with its straightforward tabs making it easy to access client information. Reviewers appreciate that all client data is centralized, which simplifies the process of pulling up demographic information.
- **According to verified reviews** , DonorPerfect has a significant edge in implementation speed, with users noting a quick onboarding process that helps organizations get up and running efficiently. This contrasts with Sumac, where some users have mentioned a steeper learning curve despite its user-friendly design.
- **Reviewers mention** that both platforms offer strong support, but DonorPerfect stands out with a higher quality of support rating. Users have expressed satisfaction with the responsiveness and helpfulness of DonorPerfect's support team, which can be crucial for organizations needing timely assistance.
- **G2 reviewers highlight** that DonorPerfect's pricing is more competitive, starting at $119, making it a more accessible option for small businesses compared to Sumac's starting price of $179. This affordability can be a deciding factor for budget-conscious organizations.
- **Users report** that while both platforms are effective, DonorPerfect's overall performance in meeting user needs is rated higher. Reviewers appreciate its comprehensive features for donor management, while Sumac, although effective, is seen as more niche and less versatile for broader fundraising needs.



| | DonorPerfect | Sumac | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 565 | 26 | 
| **Largest Market Segment** | Small-Business (76.7% of reviews) | Small-Business (90.9% of reviews) | 
| **Entry Level Price** | Starting at $119.00 | Starting at $179.00 2 User Per Month | 

---
## Top Pros & Cons

### DonorPerfect

Pros:
- Customer Support (64 reviews)
- Ease of Use (42 reviews)

Cons:
- Missing Features (17 reviews)
- Limitations (16 reviews)

### Sumac

Pros:
- Ease of Use (7 reviews)
- Easy Access (5 reviews)

Cons:
- Technical Issues (3 reviews)
- Complexity (2 reviews)

---
## Ratings Comparison
| Rating | DonorPerfect | Sumac | 
|---|---|---|
  | **Meets Requirements** | 8.6 (526 reviews) | 8.1 (19 reviews) | 
  | **Ease of Use** | 8.2 (532 reviews) | 7.4 (19 reviews) | 
  | **Ease of Setup** | 8.1 (303 reviews) | 7.7 (13 reviews) | 
  | **Ease of Admin** | 8.5 (281 reviews) | 7.5 (10 reviews) | 
  | **Quality of Support** | 9.2 (512 reviews) | 9.2 (18 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (274 reviews) | 8.8 (10 reviews) | 
  | **Product Direction (% positive)** | 8.5 (519 reviews) | 7.3 (17 reviews) | 

---
## Pricing

### DonorPerfect

#### Entry-Level Pricing

Plan: CORE

Price: Starting at $119.00

Description: Equip your nonprofit with the basics of donor management, outreach, and stewardship, including automated processes that cut your to-do list in half.

Key Features:
- Customizable Fundraising & Donor Management System
- Comprehensive Reporting & Dashboard Analytics
- Integrated Volunteer & Donation Forms

[Learn more about DonorPerfect](https://www.g2.com/products/donorperfect/reviews)

#### Free Trial

No

### Sumac

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $179.00 2 User Per Month

Description: Prices for Sumac nonprofit case management software start at just $179/month


Key Features:
- Custom Client Intake & Profile Forms
- End-to-End Case Tracking
- Service Planning & Delivery Tools

[Learn more about Sumac](https://www.g2.com/products/sumac/reviews)

#### Free Trial

No

---
## Features Comparison By Category

### Fundraising

| Product | Score | Reviews |
|---|---|---|
| **DonorPerfect** | 7.9/10 | 246 |
| **Sumac** | N/A | N/A |

#### Administration

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Reporting** | 8.3 (238 reviews) | Not enough data | 
| **Interaction Tracking** | 8.3 (223 reviews) | Not enough data | 
| **Automation** | 7.8 (211 reviews) | Not enough data | 
| **Donor Profiles** | 8.9 (232 reviews) | Not enough data | 

#### Fundraising

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Campaign Management** | 8.1 (205 reviews) | Not enough data | 
| **Online Donation Portal** | 8.3 (217 reviews) | Not enough data | 
| **Event Planning** | 6.7 (167 reviews) | Not enough data | 
| **Recurring Donations** | 8.7 (210 reviews) | Not enough data | 
| **Peer-to-peer Fundraising** | 7.0 (158 reviews) | Not enough data | 
| **Mobile Capabilities** | 7.3 (177 reviews) | Not enough data | 

#### Marketing

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Email Marketing** | 7.8 (185 reviews) | Not enough data | 
| **Direct Mail Tools** | 7.7 (175 reviews) | Not enough data | 

### Human Services

| Product | Score | Reviews |
|---|---|---|
| **DonorPerfect** | N/A | N/A |
| **Sumac** | N/A | N/A |

#### Platform Basics

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Reporting** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 
| **Performance** | Not enough data | Not enough data | 

#### Case Management

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Client Intake** | Not enough data | Not enough data | 
| **Outcome Measurement** | Not enough data | Not enough data | 
| **Form Builder** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Mobility** | Not enough data | Not enough data | 
| **Messaging** | Not enough data | Not enough data | 

#### Platform Data

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Dashboard** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

### Donor Management

| Product | Score | Reviews |
|---|---|---|
| **DonorPerfect** | 8.0/10 | 220 |
| **Sumac** | N/A | N/A |

#### Administration

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **User Dashboard** | 8.1 (201 reviews) | Not enough data | 
| **Donor Profiles** | 8.7 (204 reviews) | Not enough data | 
| **Reporting** | 8.1 (204 reviews) | Not enough data | 
| **Templates** | 7.9 (188 reviews) | Not enough data | 
| **Customization** | 8.1 (197 reviews) | Not enough data | 

#### Donor Management

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Moves Management** | 7.4 (169 reviews) | Not enough data | 
| **Pledge Tracking** | 7.8 (184 reviews) | Not enough data | 
| **E-Document Storage** | 7.6 (167 reviews) | Not enough data | 
| **Acknowledgments & Communications** | 8.3 (185 reviews) | Not enough data | 

#### Interoperability

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Event Tracking** | 6.7 (162 reviews) | Not enough data | 
| **Gift Tracking** | 8.7 (190 reviews) | Not enough data | 
| **Fund Accounting** | 8.0 (168 reviews) | Not enough data | 

### Nonprofit CRM

| Product | Score | Reviews |
|---|---|---|
| **DonorPerfect** | 7.4/10 | 176 |
| **Sumac** | N/A | N/A |

#### Constituent Management

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Constituent Profiles** | 8.7 (151 reviews) ✓ Verified | Not enough data | 
| **Online Portal** | 6.9 (119 reviews) | Not enough data | 
| **Donor Communications** | 8.4 (140 reviews) ✓ Verified | Not enough data | 

#### Marketing Automation

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Email Marketing** | 7.5 (118 reviews) ✓ Verified | Not enough data | 
| **Lead Management** | 6.7 (108 reviews) ✓ Verified | Not enough data | 
| **Campaign Management** | 7.3 (116 reviews) ✓ Verified | Not enough data | 
| **Marketing ROI Analytics** | 6.8 (106 reviews) ✓ Verified | Not enough data | 

#### Workflow Automation

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Donor Prospecting** | 7.0 (109 reviews) ✓ Verified | Not enough data | 
| **Data Entry** | 8.2 (144 reviews) ✓ Verified | Not enough data | 
| **Task Delegation** | 7.3 (108 reviews) ✓ Verified | Not enough data | 

#### Reporting & Analytics

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Reporting** | 7.9 (154 reviews) ✓ Verified | Not enough data | 
| **Dashboards** | 8.0 (140 reviews) ✓ Verified | Not enough data | 
| **Automated Reports** | 7.9 (128 reviews) ✓ Verified | Not enough data | 

#### Integrations

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Accounting** | 7.4 (112 reviews) | Not enough data | 
| **Fundraising** | 7.9 (134 reviews) ✓ Verified | Not enough data | 
| **Grant Management** | 6.7 (106 reviews) | Not enough data | 
| **Sales POS** | 6.4 (98 reviews) | Not enough data | 

#### Agentic AI - Nonprofit CRM

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Autonomous Task Execution** | 6.7 (16 reviews) | Not enough data | 
| **Cross-system Integration** | 7.5 (20 reviews) | Not enough data | 

### Volunteer Management

| Product | Score | Reviews |
|---|---|---|
| **DonorPerfect** | N/A | N/A |
| **Sumac** | N/A | N/A |

#### Volunteer Management

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Opportunity Listings** | Not enough data | Not enough data | 
| **Volunteer Tracking** | Not enough data | Not enough data | 
| **Volunteer Scheduling** | Not enough data | Not enough data | 
| **Volunteer Profiles** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 

#### Engagement & Communication Tools

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **Gamification** | Not enough data | Not enough data | 
| **Mass Messaging** | Not enough data | Not enough data | 
| **Donation Pages** | Not enough data | Not enough data | 
| **Mobile Application** | Not enough data | Not enough data | 

#### Administration

| Feature | DonorPerfect | Sumac | 
|---|---|---|
| **CRM Integration** | Not enough data | Not enough data | 
| **Dashboards & Analytics** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Fundraising Software](https://www.g2.com/categories/fundraising), [Donor Management Software](https://www.g2.com/categories/donor-management), [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm)


**Unique to Sumac (2):** [Human Services Software](https://www.g2.com/categories/human-services), [Volunteer Management Software](https://www.g2.com/categories/volunteer-management)


---
## Reviewer Demographics

### By Company Size

| Segment | DonorPerfect | Sumac | 
|---|---|---|
| **Small-Business** | 76.7% | 90.9% | 
| **Mid-Market** | 22.2% | 9.1% | 
| **Enterprise** | 1.1% | 0% | 

### By Industry

#### DonorPerfect

- **Non-Profit Organization Management:** 59.0%
- **Fund-Raising:** 5.9%
- **Education Management:** 3.9%
- **Religious Institutions:** 3.0%
- **Individual & Family Services:** 2.9%
- **Hospital & Health Care:** 2.5%
- **Higher Education:** 2.2%
- **Primary/Secondary Education:** 2.0%
- **Civic & Social Organization:** 1.8%
- **Health, Wellness and Fitness:** 1.6%
- **Other:** 15.2%

#### Sumac

- **Non-Profit Organization Management:** 50.0%
- **Human Resources:** 10.0%
- **Renewables & Environment:** 5.0%
- **Music:** 5.0%
- **Mental Health Care:** 5.0%
- **Marketing and Advertising:** 5.0%
- **Individual & Family Services:** 5.0%
- **Hospital & Health Care:** 5.0%
- **Executive Office:** 5.0%
- **Entertainment:** 5.0%

---
## Alternatives

### Alternatives to DonorPerfect

- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2141 reviews)
- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (898 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (426 reviews)
- [Bonterra EveryAction](https://www.g2.com/products/bonterra-everyaction/reviews) — 4.3/5 stars (283 reviews)
- [Virtuous CRM+](https://www.g2.com/products/virtuous-crm/reviews) — 4.4/5 stars (281 reviews)
- [DonorDock](https://www.g2.com/products/donordock/reviews) — 4.8/5 stars (151 reviews)
- [DonorSnap](https://www.g2.com/products/donorsnap/reviews) — 4.1/5 stars (115 reviews)
- [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) — 4.1/5 stars (87 reviews)
- [Little Green Light](https://www.g2.com/products/little-green-light/reviews) — 4.4/5 stars (63 reviews)

### Alternatives to Sumac

- [Bloomerang CRM](https://www.g2.com/products/bloomerang-crm/reviews) — 4.6/5 stars (898 reviews)
- [Neon CRM](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) — 4.2/5 stars (426 reviews)
- [Blackbaud Raiser's Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews) — 3.9/5 stars (622 reviews)
- [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) — 4.1/5 stars (4831 reviews)
- [Zeffy](https://www.g2.com/products/zeffy/reviews) — 4.9/5 stars (974 reviews)
- [Bonterra Network for Good](https://www.g2.com/products/bonterra-network-for-good/reviews) — 4.6/5 stars (410 reviews)
- [CharityTracker](https://www.g2.com/products/charitytracker/reviews) — 4.6/5 stars (337 reviews)
- [Givebutter](https://www.g2.com/products/givebutter/reviews) — 4.7/5 stars (2141 reviews)
- [Donorbox](https://www.g2.com/products/donorbox/reviews) — 4.6/5 stars (1467 reviews)
- [iWave](https://www.g2.com/products/iwave/reviews) — 4.6/5 stars (478 reviews)

---
## Top Discussions

### DonorPerfect

- Title: [What's the best way to learn more about DonorPerfect?](https://www.g2.com/discussions/sales-approach) — 2 comments, 1 upvote *(includes official response)*
  > **Top comment:** "Whether you're at the beginning of your search for donor management software, or getting ready to make a decision soon, we have a team of regional account..."
- Title: [How much does donor perfect cost?](https://www.g2.com/discussions/how-much-does-donor-perfect-cost) — 1 comment *(includes official response)*
  > **Top comment:** "Hey there! Pricing is determined by the number of records, or donors, in your system and what features you need for your organization. Pricing starts at..."
- Title: [Is DonorPerfect a CRM?](https://www.g2.com/discussions/is-donorperfect-a-crm) — 1 comment
  > **Top comment:** "Yes"
- Title: [What are some of the best alternatives to DonorPerfect? (ideally less expensive too)](https://www.g2.com/discussions/52059-what-are-some-of-the-best-alternatives-to-donorperfect-ideally-less-expensive-too) — 1 comment, 3 upvotes *(includes official response)*
  > **Top comment:** "Every organization's needs are different. That being said, DonorDock is a great alternative to DonorPerfect for many nonprofits.  It comes down to a few main..."
- Title: [Donor Perfect : Migration to the Platform](https://www.g2.com/discussions/26754-donor-perfect-migration-to-the-platform) — 1 comment, 1 upvote
  > **Top comment:** "We have always used Donor Perfect. We have looked at Blackbaud and found it to be more clumsy to navigate through"

### Sumac

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/donorperfect-vs-sumac)