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Compare SugarSync and Sync.com 
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At a Glance
Market Segments
Small-Business (58.5% of reviews)
Small-Business (75.8% of reviews)
Entry-Level Pricing
$7.49 per month
Free
SugarSync
Star Rating
(69)4.0 out of 5
Market Segments
Small-Business (58.5% of reviews)
Pros & Cons
Entry-Level Pricing
$7.49 per month
Browse all 5 pricing plansSync.com
Star Rating
(36)4.0 out of 5
Market Segments
Small-Business (75.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that SugarSync excels in real-time sync with a score of 8.4, making it a preferred choice for those needing immediate updates across devices, while Sync.com scores lower at 7.8 in this area.
- Reviewers mention that Sync.com offers superior storage capacity with a score of 9.2 compared to SugarSync's 8.4, which is particularly beneficial for users with large data needs.
- G2 users highlight SugarSync's strong performance in remote backup with a score of 9.2, whereas Sync.com falls behind at 7.1, indicating SugarSync's reliability in safeguarding data.
- Users on G2 appreciate SugarSync's file sharing capabilities, scoring 9.1, which allows for seamless collaboration, while Sync.com lags with a score of 7.3, suggesting less effective sharing features.
- Reviewers say that Sync.com shines in data encryption with a score of 9.1, providing a higher level of security compared to SugarSync's 8.3, which is crucial for users prioritizing data protection.
- Users report that SugarSync's quality of support is rated at 7.3, which is lower than Sync.com's 8.4, indicating that users may find better assistance and customer service with Sync.com.
Pricing
Entry-Level Pricing
Sync.com
Starter
Free
Sync makes it easy to store, share and access your files from just about anywhere.
- 5 GB
Free Trial
SugarSync
Free Trial is available
Sync.com
Free Trial is available
Ratings
Meets Requirements
8.0
55
8.7
26
Ease of Use
8.6
55
9.0
27
Ease of Setup
9.3
24
8.9
9
Ease of Admin
8.8
15
7.9
8
Quality of Support
7.2
46
8.4
24
Has the product been a good partner in doing business?
6.9
14
8.5
8
Product Direction (% positive)
5.6
53
8.6
25
Features by Category
File Management
8.9
29
Not enough data
8.4
29
Not enough data
9.0
29
Not enough data
7.7
27
Not enough data
7.5
21
Not enough data
Agentic AI - Cloud Content Collaboration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Collaboration
7.7
23
Not enough data
8.6
27
Not enough data
6.1
20
Not enough data
6.6
18
Not enough data
Administration
8.1
15
Not enough data
8.0
11
Not enough data
8.3
15
Not enough data
8.2
15
Not enough data
8.2
15
Not enough data
8.2
15
Not enough data
Platform
8.1
13
Not enough data
8.7
9
Not enough data
8.3
8
Not enough data
7.5
6
Not enough data
Functionality
8.4
16
7.8
9
8.4
16
9.2
10
9.2
14
7.1
8
8.6
13
6.7
9
9.4
9
Not enough data
Compatibility
8.6
13
7.6
7
8.4
15
7.5
8
9.0
14
8.1
8
Management
9.1
16
7.3
8
9.3
14
8.5
9
9.4
15
8.5
9
Agentic AI - Online Backup
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reporting
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
SugarSync and Sync.com are categorized as Cloud Content Collaboration and Online Backup
Unique Categories
SugarSync has no unique categories
Sync.com has no unique categories
Reviews
Reviewers' Company Size
SugarSync
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Sync.com
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
11.9%
Computer Software
10.4%
Staffing and Recruiting
7.5%
Marketing and Advertising
4.5%
Airlines/Aviation
4.5%
Other
61.2%
Information Technology and Services
15.2%
Marketing and Advertising
6.1%
Hospital & Health Care
6.1%
Education Management
6.1%
Construction
6.1%
Other
60.6%
Alternatives
Discussions
Sharing with non-SugarSync users: is it free?
1 Comment
CB
No, but the people you shared something need to register a free account to access the files online, account that comes with zero storage but get 512 MB of...Read more
Is Sync com any good?
1 Comment
TC
I've been using it for years and I'm impressed with the cross-platform compatibility. Being able to snap a picture on my iPhone and have it available on my...Read more
Sync.com has no more discussions with answers
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