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Compare Sugar Sell and Vtiger All-In-One CRM 
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At a Glance
Market Segments
Mid-Market (48.6% of reviews)
Small-Business (67.5% of reviews)
Entry-Level Pricing
$19.00 Per Month
$12.00 1 User Per Month
Sugar Sell
Star Rating
(770)3.8 out of 5
Market Segments
Mid-Market (48.6% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansVtiger All-In-One CRM
Star Rating
(412)4.3 out of 5
Market Segments
Small-Business (67.5% of reviews)
Pros & Cons
Entry-Level Pricing
$12.00 1 User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sugar Sell's Contact & Account Management feature scores 8.1, which is slightly lower than Vtiger's 8.7, indicating that Vtiger may offer a more robust solution for managing customer relationships.
- Reviewers mention that Vtiger's Lead Management functionality is rated at 8.4, outperforming Sugar Sell's 7.9, suggesting that Vtiger provides better tools for tracking and nurturing leads.
- G2 users highlight that Vtiger excels in Ticket and Case Management, with a ticket creation user experience rating of 8.4 compared to Sugar Sell's 7.8, indicating a more user-friendly interface for support teams.
- Users on G2 note that Sugar Sell's Customization capabilities score 8.2, while Vtiger's is slightly higher at 8.4, suggesting that both platforms offer good customization options, but Vtiger may have a slight edge.
- Reviewers say that Vtiger's Quality of Support is rated at 8.6, significantly higher than Sugar Sell's 7.6, which may influence users who prioritize customer support in their CRM choice.
- Users report that Vtiger's Performance and Reliability score of 8.5 surpasses Sugar Sell's 7.6, indicating that Vtiger may provide a more stable and reliable platform for daily operations.
Pricing
Entry-Level Pricing
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
Vtiger All-In-One CRM
ONE GROWTH
$12.00
1 User Per Month
A CRM for small and medium-sized businesses.
- Lead and Contact Management
- Salesforce Automation - Multiple pipelines
- Internal Collaboration
Free Trial
Sugar Sell
No trial information availableVtiger All-In-One CRM
Free Trial is available
Ratings
Meets Requirements
8.0
612
8.6
357
Ease of Use
7.6
648
8.2
358
Ease of Setup
7.2
345
7.9
213
Ease of Admin
7.6
318
8.2
212
Quality of Support
7.7
555
8.6
342
Has the product been a good partner in doing business?
7.8
302
8.6
204
Product Direction (% positive)
7.1
599
8.9
345
Features by Category
Sales Force Automation
8.2
503
|
Verified
8.7
180
|
Verified
7.6
323
Feature Not Available
7.9
470
|
Verified
8.0
166
|
Verified
7.7
488
|
Verified
7.9
170
|
Verified
7.2
359
|
Verified
7.1
34
7.4
413
|
Verified
7.8
133
|
Verified
7.3
347
|
Verified
7.7
144
|
Verified
7.4
349
|
Verified
8.2
142
|
Verified
7.8
377
|
Verified
8.2
131
|
Verified
Marketing Automation
7.1
355
|
Verified
7.7
136
|
Verified
7.2
362
|
Verified
7.7
131
|
Verified
7.9
428
|
Verified
8.3
159
|
Verified
7.0
313
|
Verified
7.7
96
|
Verified
Customer Support
7.9
387
|
Verified
8.3
127
|
Verified
7.7
349
|
Verified
8.1
112
|
Verified
7.8
359
|
Verified
8.1
123
|
Verified
7.4
293
8.1
83
7.7
314
|
Verified
8.0
99
|
Verified
Reporting & Analytics
7.7
470
|
Verified
8.1
173
|
Verified
8.0
476
|
Verified
8.0
181
|
Verified
7.4
367
|
Verified
7.8
126
|
Verified
Mobile & Social
7.2
270
|
Verified
7.4
84
|
Verified
7.2
268
|
Verified
7.1
79
|
Verified
7.4
331
|
Verified
6.8
119
|
Verified
Platform
8.2
260
|
Verified
8.4
118
|
Verified
7.8
255
|
Verified
8.4
116
|
Verified
8.1
268
|
Verified
8.7
121
|
Verified
7.9
168
|
Verified
8.0
78
|
Verified
8.2
214
|
Verified
7.4
24
|
Verified
7.5
216
|
Verified
7.8
101
|
Verified
7.6
256
|
Verified
8.5
117
|
Verified
7.2
199
|
Verified
7.9
95
|
Verified
Integration
7.6
260
|
Verified
8.0
111
|
Verified
7.7
202
|
Verified
7.6
68
|
Verified
7.3
198
|
Verified
6.8
72
|
Verified
Generative AI
6.4
29
6.7
5
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Ticket and Case Management
Not enough data
8.4
44
|
Verified
Not enough data
8.0
41
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
8.5
34
|
Verified
Not enough data
8.2
28
|
Verified
Not enough data
8.2
33
Not enough data
8.5
36
|
Verified
Not enough data
8.5
41
|
Verified
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
7.9
36
|
Verified
Not enough data
8.3
42
|
Verified
Not enough data
8.0
34
Not enough data
7.8
30
|
Verified
Not enough data
8.3
23
|
Verified
Platform
Not enough data
7.2
31
|
Verified
Not enough data
8.3
47
|
Verified
Not enough data
8.5
48
|
Verified
Not enough data
7.8
31
|
Verified
Not enough data
8.3
52
|
Verified
Not enough data
8.1
56
|
Verified
Relationship Management - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Follow up Automation - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Document Management - Insurance CRM
Not enough data
Not enough data
Integrations & Reports - Insurance CRM
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sugar Sell and Vtiger All-In-One CRM are categorized as CRM
Unique Categories
Sugar Sell has no unique categories
Vtiger All-In-One CRM is categorized as Help Desk and Insurance CRM
Reviews
Reviewers' Company Size
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Vtiger All-In-One CRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
10.6%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.1%
Information Technology and Services
20.7%
Computer Software
10.6%
Marketing and Advertising
5.4%
Telecommunications
3.9%
Retail
2.8%
Other
56.5%
Discussions
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
Whats the best way to advertise this product to my boss so that our company can switch to vtiger
2 Comments
AM
With a presentation based on the current company needs, and sharing use cases. There are several resources online to get familiar with this wonderful...Read more
Is there any development ongoing to allow prospecting lists to be imported instead of just created via filter?
2 Comments
VD
Not sureRead more
How do companies typically use PRODUCT?
2 Comments
TC
If you sell something you can add it as a product. with cost and resale price description ect. Once you add a product you can send quotes forecasts ect and...Read more
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