Compare Sugar Sell and SuiteCRM 
At a Glance
Market Segments
Mid-Market (48.4% of reviews)
Small-Business (65.2% of reviews)
Entry-Level Pricing
$19.00 Per Month
No pricing available
Sugar Sell
Star Rating
(774)3.8 out of 5
Market Segments
Mid-Market (48.4% of reviews)
Pros & Cons
Entry-Level Pricing
$19.00 Per Month
Browse all 6 pricing plansSuiteCRM
Star Rating
(99)4.2 out of 5
Market Segments
Small-Business (65.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SuiteCRMSugar Sell vs SuiteCRM
When assessing the two solutions, reviewers found SuiteCRM easier to use, set up, and administer. Reviewers also preferred doing business with SuiteCRM overall.
- Reviewers felt that SuiteCRM meets the needs of their business better than Sugar Sell.
- When comparing quality of ongoing product support, reviewers felt that SuiteCRM is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of SuiteCRM over Sugar Sell.
Pricing
Entry-Level Pricing
Sugar Sell
Sell Essentials
$19.00
Per Month
3 Users Minimum. Sales force automation for growing teams needing 3-5 seats with basic support and ease of upgrade.
- Account Management
- Contact Management
- Lead Management
SuiteCRM
No pricing availableFree Trial
Sugar Sell
No trial information availableSuiteCRM
No trial information availableRatings
Meets Requirements
8.0
612
8.7
81
Ease of Use
7.6
648
8.0
81
Ease of Setup
7.2
345
8.3
40
Ease of Admin
7.6
319
8.2
35
Quality of Support
7.7
555
8.0
75
Has the product been a good partner in doing business?
7.8
303
8.8
34
Product Direction (% positive)
7.1
599
8.5
78
Features by Category
Sales Force Automation
8.2
502
|
Verified
9.0
68
|
Verified
7.6
322
Feature Not Available
7.8
469
|
Verified
8.6
65
|
Verified
7.7
487
|
Verified
8.4
67
|
Verified
7.2
358
|
Verified
8.2
57
|
Verified
7.4
412
|
Verified
8.3
60
|
Verified
7.3
346
|
Verified
8.2
59
|
Verified
7.4
348
|
Verified
8.3
60
|
Verified
7.7
376
|
Verified
8.3
60
|
Verified
Marketing Automation
7.1
354
|
Verified
8.3
55
|
Verified
7.2
361
|
Verified
8.0
57
|
Verified
7.9
427
|
Verified
8.8
62
|
Verified
7.0
312
|
Verified
Feature Not Available
Customer Support
7.9
386
|
Verified
8.1
56
|
Verified
7.6
348
|
Verified
8.0
54
|
Verified
7.7
358
|
Verified
7.8
57
|
Verified
7.4
292
7.6
53
|
Verified
7.7
313
|
Verified
8.0
55
|
Verified
Reporting & Analytics
7.7
469
|
Verified
8.4
65
|
Verified
8.0
475
|
Verified
8.4
68
|
Verified
7.4
366
|
Verified
7.9
59
|
Verified
Mobile & Social
7.2
269
|
Verified
Feature Not Available
7.2
267
|
Verified
8.1
48
7.4
331
|
Verified
8.2
51
|
Verified
Platform
8.2
260
|
Verified
8.6
39
|
Verified
7.8
255
|
Verified
8.5
39
|
Verified
8.1
268
|
Verified
8.8
38
|
Verified
7.9
168
|
Verified
8.4
34
|
Verified
8.2
214
|
Verified
8.4
34
|
Verified
7.5
216
|
Verified
8.7
36
|
Verified
7.6
257
|
Verified
8.6
38
|
Verified
7.2
199
|
Verified
7.9
36
|
Verified
Integration
7.6
260
|
Verified
8.4
36
|
Verified
7.7
202
|
Verified
7.7
30
|
Verified
7.3
198
|
Verified
7.7
30
|
Verified
Generative AI
6.3
28
7.0
5
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customization
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Reviews
Reviewers' Company Size
Sugar Sell
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuiteCRM
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
13.2%
Computer Software
10.4%
Marketing and Advertising
5.8%
Financial Services
5.6%
Construction
2.7%
Other
62.3%
Information Technology and Services
15.4%
Computer Software
9.9%
Telecommunications
6.6%
Accounting
5.5%
Internet
5.5%
Other
57.1%
Alternatives
Discussions
Why did you choose Sugar over something like Salesforce? what benefits do you see?
2 Comments
KR
We went with Sugar for the cost savings and it did what we needed well enough at the time. As we grew it was difficult to scale. We ended up switching to...Read more
How can my business deploy Sugar?
1 Comment
Official Response from Sugar Sell
Sugar can be deployed in nearly any IT environment: As a SaaS "On Demand" solution; behind your organizations firewall in your own datacenter; on public...Read more
How much does Sugar cost to deploy?
1 Comment
Official Response from Sugar Sell
Sugar is priced simply - with no hidden fees unlike other SaaS CRM providers.
Costs vary depending on edition, here are the breakdowns, in terms of user...Read more
SuiteCRM has no discussions with answers
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