# Arcserve ShadowProtect SPX vs Unitrends Backup and Recovery Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Unitrends Backup and Recovery excels in providing a comprehensive solution with a **fast deployment** process and a **unified interface**. Users appreciate its ability to support virtualization and ensure reliable recovery when needed, making it a strong choice for businesses looking for an all-in-one backup solution.
- **Users say** that Arcserve ShadowProtect SPX offers **strong backup and recovery capabilities** with a user-friendly interface. Reviewers highlight its **flexible restore options** and efficient use of storage space, which can be particularly beneficial for small businesses managing multiple machines.
- **According to verified reviews** , Unitrends Backup and Recovery has a significantly higher G2 Score, indicating greater overall user satisfaction. This is reflected in the positive feedback about its **centralized console** that provides detailed insights into backup success and failure ratios, simplifying backup inventory management.
- **Reviewers mention** that while both products have similar star ratings, Unitrends has a much larger volume of reviews, suggesting a more reliable consensus on its performance. Users have noted that they have had no issues with the platform, reinforcing its reputation for stability and reliability.
- **Users highlight** the ease of administration in both products, but Unitrends Backup and Recovery stands out with a slightly higher score in this area. Reviewers appreciate its intuitive features that make ticket maintenance easier, which can save time for IT teams.
- **G2 reviewers note** that Arcserve ShadowProtect SPX shines in deployment automation, allowing users to set up multiple servers quickly. However, some users have expressed concerns about the quality of support, which is rated lower compared to Unitrends, where users report a more positive experience with customer service.



| | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 23 | 459 | 
| **Largest Market Segment** | Small-Business (52.4% of reviews) | Mid-Market (62.0% of reviews) | 
| **Entry Level Price** | No pricing available | Contact Us With One-Time Purchase | 

---
## Top Pros & Cons

### Arcserve ShadowProtect SPX

Pros:
- Backup Reliability (1 reviews)
- Backup Services (1 reviews)

Cons:
- Expensive (1 reviews)
- Poor Customer Support (1 reviews)

### Unitrends Backup and Recovery

Pros:
- Backup Solutions (7 reviews)
- Reliability (6 reviews)

Cons:
- Poor Customer Support (5 reviews)
- Backup Issues (4 reviews)

---
## Ratings Comparison
| Rating | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
  | **Meets Requirements** | 8.5 (20 reviews) | 8.7 (337 reviews) | 
  | **Ease of Use** | 8.1 (20 reviews) | 8.5 (357 reviews) | 
  | **Ease of Setup** | 8.1 (14 reviews) | 8.2 (334 reviews) | 
  | **Ease of Admin** | 8.6 (14 reviews) | 8.6 (316 reviews) | 
  | **Quality of Support** | 7.0 (19 reviews) | 8.5 (334 reviews) | 
  | **Has the product been a good partner in doing business?** | 7.3 (14 reviews) | 8.5 (312 reviews) | 
  | **Product Direction (% positive)** | 6.9 (19 reviews) | 7.7 (311 reviews) | 

---
## Pricing

### Arcserve ShadowProtect SPX

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### Unitrends Backup and Recovery

#### Entry-Level Pricing

Plan: Unitrends Recovery Series Appliances

Price: Contact Us With One-Time Purchase

Description: Unitrends all-in-one physical backup appliances support more than 200 versions of operating systems, applications and hypervisors. Intelligent automation cuts down on manual tasks, eliminates management hassle and deliver tested hardware and software resilience. 

Unitrends Recovery Series are capacity-based purpose-built backup appliances ranging from 2-120TB of capacity. All appliances pre-provisioned with compute, storage, networking and backup software. This includes supplemental functions like data reduction (deduplication, compression), WAN-accelerated replication, encryption, recovery testing and reporting without the need for add-ons or proxies.

Visit https://www.unitrends.com/products/unitrends-backup-appliances to learn more.

Key Features:
- File-, Image-, Host-, and Application-level backups
- Instant Recovery
- Recovery Assurance automated DR testing

[Learn more about Unitrends Backup and Recovery](https://www.g2.com/products/unitrends-backup-and-recovery/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### IT Resilience Orchestration Automation (ITRO)

| Product | Score | Reviews |
|---|---|---|
| **Arcserve ShadowProtect SPX** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.3/10 | 26 |

#### Administration

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Alerts/Notifications** | Not enough data | 8.5 (22 reviews) | 
| **Security and Compliance** | Not enough data | 8.6 (19 reviews) | 
| **Administration Console** | Not enough data | 8.5 (24 reviews) | 

#### Operations

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Service Management** | Not enough data | 8.2 (15 reviews) | 
| **Workflow Management** | Not enough data | 7.7 (14 reviews) | 
| **IT Discovery** | Not enough data | 7.8 (13 reviews) | 
| **Intelligent Automation** | Not enough data | 7.4 (14 reviews) | 

#### Recovery

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Disaster Recovery** | Not enough data | 8.6 (24 reviews) | 
| **On-Demand Restoration** | Not enough data | 9.0 (24 reviews) | 
| **Incident Reports** | Not enough data | 8.2 (19 reviews) | 

#### Agentic AI - IT Resilience Orchestration Automation (ITRO)

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Server Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve ShadowProtect SPX** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.5/10 | 169 |

#### Compatibility 

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **File Server Backup** | Not enough data | 9.0 (146 reviews) | 
| **Database Server Backup** | Not enough data | 8.7 (141 reviews) | 
| **Virtual Machines** | Not enough data | 9.0 (152 reviews) | 
| **Repository Models** | Not enough data | 8.3 (119 reviews) | 

#### Management

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Continuous Backup** | Not enough data | Feature Not Available | 
| **Disaster Recovery** | Not enough data | 8.5 (141 reviews) | 
| **Storage Capacity** | Not enough data | 8.2 (143 reviews) | 
| **Remote Backup** | Not enough data | 8.3 (112 reviews) | 
| **Activity Monitoring** | Not enough data | 8.4 (127 reviews) | 

#### Compliance

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Security Standards** | Not enough data | 8.5 (122 reviews) | 
| **Cloud Data Protection** | Not enough data | 8.3 (95 reviews) | 
| **Data Deduplication** | Not enough data | 8.3 (135 reviews) | 

#### Agentic AI - Server Backup

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Online Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve ShadowProtect SPX** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.1/10 | 31 |

#### Functionality

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Real-time Sync** | Not enough data | 7.9 (28 reviews) | 
| **Storage Capacity** | Not enough data | 8.4 (30 reviews) | 
| **Remote Backup** | Not enough data | 8.2 (27 reviews) | 
| **Versioning** | Not enough data | 8.4 (28 reviews) | 
| **Mobile Backup Application** | Not enough data | 6.2 (26 reviews) | 

#### Compatibility 

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Disk Backup** | Not enough data | 7.8 (29 reviews) | 
| **Local Backup** | Not enough data | 7.5 (29 reviews) | 
| **Storage Formats** | Not enough data | 8.4 (27 reviews) | 

#### Management

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **File Sharing** | Not enough data | 8.3 (25 reviews) | 
| **Security Standards** | Not enough data | 8.7 (25 reviews) | 
| **Encrypted Storage** | Not enough data | 8.8 (25 reviews) | 

#### Agentic AI - Online Backup

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### SaaS Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve ShadowProtect SPX** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.2/10 | 11 |

#### Functionality

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Real-time Sync** | Not enough data | 8.0 (10 reviews) | 
| **Storage Capacity** | Not enough data | 7.6 (11 reviews) | 
| **Remote Backup** | Not enough data | 8.3 (11 reviews) | 
| **Versioning** | Not enough data | 8.5 (11 reviews) | 

#### Compatibility 

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Endpoint Variety** | Not enough data | 8.5 (10 reviews) | 
| **SaaS Application Variety** | Not enough data | 7.3 (10 reviews) | 
| **Storage Formats** | Not enough data | 8.2 (10 reviews) | 

#### Management

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **File Sharing** | Not enough data | 8.2 (10 reviews) | 
| **Security Standards** | Not enough data | 8.7 (10 reviews) | 
| **Encrypted Storage** | Not enough data | 8.3 (11 reviews) | 

#### Agentic AI - SaaS Backup

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery

| Product | Score | Reviews |
|---|---|---|
| **Arcserve ShadowProtect SPX** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.2/10 | 72 |

#### Functionality

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **On Premises Recovery** | Not enough data | 8.7 (66 reviews) | 
| **Cloud Recovery** | Not enough data | 8.0 (60 reviews) | 
| **Prior State Recovery** | Not enough data | 8.4 (58 reviews) | 
| **Recovery Automation** | Not enough data | 8.0 (61 reviews) | 
| **Replication** | Not enough data | 8.5 (59 reviews) | 

#### Management

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Local Management** | Not enough data | 8.4 (58 reviews) | 
| **Infrastructure Compatibility** | Not enough data | 8.5 (62 reviews) | 
| **Solution Integration** | Not enough data | 8.1 (57 reviews) | 
| **Real-Time Analytics** | Not enough data | 7.9 (55 reviews) | 
| **RTO and RPO Management** | Not enough data | 7.9 (54 reviews) | 

#### Agentic AI - Disaster Recovery

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Disaster Recovery as a Service (DRaaS)

| Product | Score | Reviews |
|---|---|---|
| **Arcserve ShadowProtect SPX** | N/A | N/A |
| **Unitrends Backup and Recovery** | 8.3/10 | 73 |

#### Solution Provision

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Service Provision** | Not enough data | 8.3 (49 reviews) | 
| **Pay by Usage** | Not enough data | 8.2 (35 reviews) | 
| **System Failover** | Not enough data | 8.0 (48 reviews) | 
| **Off-Site Data Storage** | Not enough data | 8.6 (55 reviews) | 
| **Data Replication** | Not enough data | 8.7 (52 reviews) | 

#### Management

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Infrastructure Compatibility** | Not enough data | 8.8 (60 reviews) | 
| **Solution Integration** | Not enough data | 8.2 (55 reviews) | 
| **Real-Time Analytics** | Not enough data | 8.1 (60 reviews) | 
| **RTO and RPO Management** | Not enough data | 8.1 (52 reviews) | 

#### Agentic AI - Disaster Recovery as a Service (DRaaS)

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### PC Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve ShadowProtect SPX** | N/A | N/A |
| **Unitrends Backup and Recovery** | 7.9/10 | 15 |

#### Functionality 

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Incremental Backup** | Not enough data | 8.3 (15 reviews) | 
| **OS Boot Recovery** | Not enough data | 8.3 (11 reviews) | 
| **Bootable Disk** | Not enough data | 8.2 (11 reviews) | 
| **Online Restore** | Not enough data | 8.0 (11 reviews) | 

#### Performance

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Multiple Backup Versions** | Not enough data | 7.6 (13 reviews) | 
| **Unlimited Backup** | Not enough data | 7.7 (13 reviews) | 
| **Deduplication** | Not enough data | 7.6 (12 reviews) | 
| **Lag Free Operation** | Not enough data | 7.5 (12 reviews) | 

#### Agentic AI - PC Backup

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Backup

| Product | Score | Reviews |
|---|---|---|
| **Arcserve ShadowProtect SPX** | N/A | N/A |
| **Unitrends Backup and Recovery** | N/A | N/A |

#### Management

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Disaster Recovery** | Not enough data | Not enough data | 
| **Remote Backup** | Not enough data | Not enough data | 
| **Storage Formats** | Not enough data | Not enough data | 
| **Scheduled Backups** | Not enough data | Not enough data | 
| **On-Demand Restoration** | Not enough data | Not enough data | 

#### Reporting

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Activity Monitoring** | Not enough data | Not enough data | 
| **Documentation** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 

#### Security

| Feature | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Data Encryption** | Not enough data | Not enough data | 
| **Security and Compliance** | Not enough data | Not enough data | 
| **Deduplication ** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Disaster Recovery Software](https://www.g2.com/categories/disaster-recovery), [Server Backup Software](https://www.g2.com/categories/server-backup)


**Unique to Unitrends Backup and Recovery (6):** [IT Resilience Orchestration Automation (ITRO) Software](https://www.g2.com/categories/it-resilience-orchestration-automation-itro), [Disaster Recovery as a Service (DRaaS) Solutions](https://www.g2.com/categories/disaster-recovery-as-a-service-draas), [Online Backup Software](https://www.g2.com/categories/online-backup), [PC Backup Software](https://www.g2.com/categories/pc-backup), [SaaS Backup Software](https://www.g2.com/categories/saas-backup), [Archive Storage Solutions](https://www.g2.com/categories/archive-storage-solutions)


---
## Reviewer Demographics

### By Company Size

| Segment | Arcserve ShadowProtect SPX | Unitrends Backup and Recovery | 
|---|---|---|
| **Small-Business** | 52.4% | 27.3% | 
| **Mid-Market** | 38.1% | 62.0% | 
| **Enterprise** | 9.5% | 10.7% | 

### By Industry

#### Arcserve ShadowProtect SPX

- **Information Technology and Services:** 23.8%
- **Computer & Network Security:** 9.5%
- **Architecture & Planning:** 9.5%
- **Writing and Editing:** 4.8%
- **Wholesale:** 4.8%
- **Printing:** 4.8%
- **Marketing and Advertising:** 4.8%
- **Market Research:** 4.8%
- **Insurance:** 4.8%
- **Defense & Space:** 4.8%
- **Other:** 23.8%

#### Unitrends Backup and Recovery

- **Information Technology and Services:** 13.3%
- **Hospital & Health Care:** 5.7%
- **Higher Education:** 5.5%
- **Primary/Secondary Education:** 4.8%
- **Government Administration:** 4.4%
- **Financial Services:** 3.9%
- **Education Management:** 3.9%
- **Computer & Network Security:** 3.0%
- **Automotive:** 2.8%
- **Electrical/Electronic Manufacturing:** 2.5%
- **Other:** 50.2%

---
## Alternatives

### Alternatives to Arcserve ShadowProtect SPX

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (724 reviews)
- [Datto SIRIS](https://www.g2.com/products/kaseya-datto-siris/reviews) — 4.6/5 stars (288 reviews)
- [Macrium Backup & Restore](https://www.g2.com/products/macrium-backup-restore/reviews) — 4.7/5 stars (91 reviews)
- [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) — 4.2/5 stars (275 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (440 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (549 reviews)
- [IDrive Online and SaaS Backup, Object Storage e2](https://www.g2.com/products/idrive-online-and-saas-backup-object-storage-e2/reviews) — 4.4/5 stars (1970 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (361 reviews)
- [Azure Backup](https://www.g2.com/products/azure-backup/reviews) — 4.4/5 stars (87 reviews)
- [EaseUS Data Recovery](https://www.g2.com/products/easeus/reviews) — 4.8/5 stars (424 reviews)

### Alternatives to Unitrends Backup and Recovery

- [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) — 4.6/5 stars (724 reviews)
- [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) — 4.5/5 stars (440 reviews)
- [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) — 4.7/5 stars (740 reviews)
- [MSP360 Backup](https://www.g2.com/products/msp360-backup/reviews) — 4.5/5 stars (549 reviews)
- [CyberSentriq](https://www.g2.com/products/cybersentriq/reviews) — 4.6/5 stars (392 reviews)
- [NAKIVO Backup & Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) — 4.7/5 stars (361 reviews)
- [Arctera Backup Exec](https://www.g2.com/products/arctera-arctera-backup-exec/reviews) — 4.2/5 stars (275 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4686 reviews)
- [Rubrik](https://www.g2.com/products/rubrik/reviews) — 4.6/5 stars (281 reviews)
- [CrashPlan SMB](https://www.g2.com/products/crashplan-smb/reviews) — 4.4/5 stars (415 reviews)

---
## Top Discussions

### Arcserve ShadowProtect SPX

No discussions available for this product.

### Unitrends Backup and Recovery

- Title: [What does Unitrends Backup do?](https://www.g2.com/discussions/what-does-unitrends-backup-do) — 2 comments
  > **Top comment:** "I was a victim approximately seven months ago. Through  a phishing scam, a grifter gained access to my account. They made off with 2.8 BTC. I was horrified...."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/arcserve-shadowprotect-spx-vs-unitrends-backup-and-recovery)