# Best Background Check Software for Small Business *By [Grace Savides](https://research.g2.com/insights/author/grace-savides)* Products classified in the overall Background Check category are similar in many regards and help companies of all sizes solve their business problems. However, small business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Small Business Background Check to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Small Business Background Check category. In addition to qualifying for inclusion in the Background Check Software category, to qualify for inclusion in the Small Business Background Check Software category, a product must have at least 10 reviews left by a reviewer from a small business. ## How Many Background Check Software Products Does G2 Track? **Total Products under this Category:** 181 ### Category Stats (Jun 2026) - **Average Rating**: 4.46/5 (↑0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **New Reviews This Quarter**: 114 - **Buyer Segments**: Mid-Market 45% │ Small-Business 41% │ Enterprise 13% Represents the distribution of reviewers across all products in this category. - **Top Trending Product**: ADP Screening and Selection Services (+0.075) - Among all products in this category, ADP Screening and Selection Services recorded the largest rating increase compared to last month *Last updated: June 01, 2026* ## How Does G2 Rank Background Check Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 19,600+ Authentic Reviews - 181+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Background Check Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) | 4.6/5.0 (5,578 reviews) | Hiring-integrated background checks within payroll onboarding | "[Seamless, User-Friendly Payroll with Worry-Free Tax Filing](https://www.g2.com/survey_responses/run-powered-by-adp-review-12887443)" | | 2 | [Checkr](https://www.g2.com/products/checkr/reviews) | 4.5/5.0 (389 reviews) | ATS-integrated pre-employment background screening workflows | "[Fast, Simple, and Reliable Background Checks](https://www.g2.com/survey_responses/checkr-review-12724631)" | | 3 | [Paycom](https://www.g2.com/products/paycom/reviews) | 4.5/5.0 (4,384 reviews) | Onboarding-integrated background check workflows | "[Accurate Time Tracking with Clear PTO and Payroll Visibility](https://www.g2.com/survey_responses/paycom-review-12702665)" | | 4 | [HireRight](https://www.g2.com/products/hireright/reviews) | 3.9/5.0 (164 reviews) | DOT-compliant pre-employment screening with ATS integration | "[User-Friendly Design with Outstanding Reporting Options](https://www.g2.com/survey_responses/hireright-review-12115567)" | | 5 | [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) | 4.5/5.0 (76 reviews) | High-volume pre-employment screening with ATS integration | "[Review for Accurate Background](https://www.g2.com/survey_responses/accurate-background-review-11214481)" | | 6 | [BackgroundChecks.com](https://www.g2.com/products/backgroundchecks-com/reviews) | 4.7/5.0 (39 reviews) | Fast pre-employment screening with compliance support | "[Critical to Maintaining Quality and Compliance in Caregiver Hiring](https://www.g2.com/survey_responses/backgroundchecks-com-review-12506638)" | | 7 | [Hireology](https://www.g2.com/products/hireology/reviews) | 4.5/5.0 (1,349 reviews) | End-to-end hiring with embedded background checks | "[User-Friendly Hiring Platform with a Great Candidate Experience](https://www.g2.com/survey_responses/hireology-review-12694565)" | | 8 | [Cisive](https://www.g2.com/products/cisive-cisive/reviews) | 4.7/5.0 (115 reviews) | DOT-compliant driver background screening with ATS integration | "[Cisive (Driver iQ) Delivers Faster Turnaround and Better Background Checks](https://www.g2.com/survey_responses/cisive-review-12486326)" | | 9 | [Certn](https://www.g2.com/products/certn/reviews) | 4.7/5.0 (201 reviews) | ATS-integrated criminal background screening with same-day turnaround | "[Streamlined, User-Friendly Background Screening with Fast Turnaround](https://www.g2.com/survey_responses/certn-review-12721934)" | | 10 | [DISA Global Solutions](https://www.g2.com/products/disa-global-solutions/reviews) | 4.6/5.0 (93 reviews) | DOT-compliant drug screening and background workflows | "[Reliable BGC Services](https://www.g2.com/survey_responses/disa-global-solutions-review-12248186)" | ## Which Background Check Software Is Best for Your Use Case? - **Best for Small Businesses:** [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - **Best for Mid-Market:** [Paycom](https://www.g2.com/products/paycom/reviews) - **Best for Enterprise:** [Accurate Background](https://www.g2.com/products/accurate-background-accurate-background/reviews) - **Highest User Satisfaction:** [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) - **Best Free Software:** [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) ## Which Type of Background Check Software Tools Are You Looking For? - [Background Check Software](https://www.g2.com/categories/background-check) *(current)* - [Reference Check Software](https://www.g2.com/categories/reference-check) - [Drug Testing Software](https://www.g2.com/categories/drug-testing) - [SAP Store Software](https://www.g2.com/categories/sap-store) --- **Sponsored** ### GCheck Background Checks Hire with confidence through Compliance for Good™. Built for employers and nonprofit organizations, GCheck is a modern, hire-to-retire background screening platform for teams that need accurate, compliant checks without slowing down hiring or adding unnecessary complexity. The platform combines responsible automation with efficient workflows to support ethical hiring, regulatory alignment, and defensible decision-making at every stage of the employee lifecycle. From identity and trust verification to criminal history, employment and education verification, drug testing, and ongoing monitoring, GCheck helps teams run consistent, compliant screens while maintaining transparency and control. Screening workflows are designed to be consent-based, documented, and audit-ready, supporting fair outcomes across regulated and risk-sensitive environments. GCheck supports organizations of all sizes, from small businesses and nonprofits making their first hires to enterprise employers managing multi-state workforces. Flexible workflows, flat-rate pricing, and straightforward implementation make it easier to scale hiring without locking teams into rigid contracts or bloated subscriptions. Why teams choose GCheck: 1. Compliance built in. FCRA-aligned reporting and tools designed to support lawful, defensible screening practices. 2. End-to-end coverage. Comprehensive screening across hiring, onboarding, and ongoing workforce monitoring. 3. Efficient workflows. ATS integrations and streamlined processes that reduce manual steps and administrative burden. 4. Transparent pricing. Clear, flat-rate options with no hidden fees or long-term commitments. 5. Human support. U.S.-based customer support from real people who understand screening and compliance. Trusted by businesses and nonprofit organizations across healthcare, logistics, staffing, retail, and professional services, GCheck helps reduce risk, improve hiring efficiency, and maintain compliance as organizations grow. Features like team dashboards, mobile-friendly reports, and flexible integrations keep HR and operations teams focused on hiring decisions instead of paperwork. Our mission is simple: to help organizations build trust through every check. No shortcuts. No unnecessary complexity. Just reliable, compliant screening that supports better hiring outcomes. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=899&secure%5Bdisplayable_resource_id%5D=899&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=899&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=1361687&secure%5Bresource_id%5D=899&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fbackground-check&secure%5Btoken%5D=bb08a6b0d38c715250797dec0875ae224180ec557c7e35988982ac5c0993c9ce&secure%5Burl%5D=https%3A%2F%2Fgcheck.com%2Fbook-a-demo%2F&secure%5Burl_type%5D=book_demo) --- ## Buyer Guide: Key Questions for Choosing Background Check Software Software ### What does Background Check software do? I view Background Check software as the screening system that helps employers verify candidate history before or after a hiring decision. Across the G2 feedback I analyzed, users connect this category with criminal checks, employment verification, education verification, reference checks, drug screening, MVR reports, DBS checks, identity checks, candidate links, and hiring platform integrations. These tools give HR and recruiting teams a clearer way to order checks, review results, track status, and keep screening activity tied to the candidate record. The category matters most when hiring teams need faster results, cleaner compliance steps, and less manual follow-up across candidates, vendors, and internal approvers. ### Why do businesses use Background Check software? The strongest G2 feedback pattern I saw was the need to keep hiring moving while still carefully assessing candidate risk. Users want screening to be fast, easy for candidates, and clear enough for HR teams to make decisions without manually chasing reports. - **Faster hiring checks:** Reviewers often highlight quick turnaround times for criminal checks, MVRs, drug screens, reference checks, and employment verification. - **Candidate-friendly screening:** Users value links, forms, reminders, and simple steps that reduce candidate confusion during the check. - **HR and ATS connection:** Background checks work better when they connect with recruiting, HRIS, payroll, or onboarding systems. - **Clear review records:** Teams need report status, candidate history, completed checks, and package details in one place. G2 reviewers point to pricing surprises, county fees, search limits, support delays, dashboard gaps, and slow results for some checks as areas to watch. ### Who uses Background Check software primarily? When I reviewed G2 reviewer profiles, I saw Background Check software being used by teams that own hiring, compliance, safety, and candidate readiness. - **HR teams:** Order checks, review results, manage candidate status, and keep screening tied to hiring workflows. - **Recruiting teams:** Send candidate links, track completion, and keep hiring stages moving. - **Compliance teams:** Review screening packages, adverse action steps, audit trails, and role-based requirements. - **Operations teams:** Use checks for drivers, contractors, volunteers, caregivers, field staff, and safety-sensitive roles. - **Small business owners:** Run checks without building a large HR or recruiting process around each hire. ### What types of Background Check software should I consider? From the way G2 reviewers describe their needs, these platforms generally separate by screening depth, integration requirements, and the types of roles being hired for: - **Employment background check platforms:** Suited to criminal checks, employment history, education verification, and candidate screening packages. - **Driver and field workforce screening tools:** Built around MVR checks, license status, safety requirements, and contractor or driver readiness. - **Reference and credential verification tools:** Useful for employment references, professional licenses, education records, and role-specific qualifications. - **HR suite screening modules:** Designed for teams that want background checks tied to payroll, onboarding, recruiting, and employee records. - **Global and contractor screening platforms:** A strong match for international contractors, remote hiring, identity checks, and country-specific screening needs. ### What are the core features to look for in Background Check software? When I assessed this category against G2 review themes, the features that determine whether screening runs smoothly or creates friction came down to a few core areas: - **Screening package control:** Teams should be able to choose criminal checks, MVRs, drug screens, employment verification, education checks, references, and credit checks based on role needs. - **Candidate workflow:** Secure links, mobile-friendly forms, reminders, consent steps, and status updates should make the process easier for applicants. - **ATS and HR system integrations:** Recruiting, HRIS, payroll, onboarding, and candidate records should stay connected without repeated manual entry. - **Report review and decision support:** Clear reports, status views, search, adjudication notes, and package history help HR review results with consistency. - **Compliance and audit controls:** Disclosure, authorization, adverse action, data access, permissions, and audit trails need close review before rollout. ### What trends are shaping Background Check software right now? From the G2 feedback I reviewed, several shifts are gaining momentum in this category: - **Identity-first screening** is gaining weight as employers add verification earlier to reduce errors before checks begin. - **Continuous monitoring** is moving past one-time checks for regulated, safety-sensitive, and high-risk roles. - **AI is entering screening workflows** with more scrutiny around privacy, fairness, transparency, and human oversight. - **Compliance steps are moving closer to hiring workflows** , with disclosure, authorization, and adverse action remaining central checks. - **Global and contractor screening** is becoming more complex as remote hiring and cross-border work increase the need for country-specific requirements. ### How should I choose Background Check software? I recommend starting with the roles your team screens most often and the checks required for each role. High-volume hiring teams should prioritize turnaround time, candidate links, ATS integration, and visibility into report status. Safety-sensitive roles require stronger support for MVRs, drug screens, licenses, ongoing monitoring, and audit trails. Companies hiring across regions should look closely at global coverage, identity verification, compliance workflows, and support quality. I also advise reviewing pricing transparency, county fees, package flexibility, dashboard search, and account support, as G2 reviewers often tie those details to how smoothly screening works after rollout. --- ## What Are the Top-Rated Background Check Software Products in 2026? ### 1. [RUN Powered by ADP](https://www.g2.com/products/run-powered-by-adp/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 5,578 **Product Description:** Over 900,000 small businesses trust RUN Powered by ADP® payroll and HR to take care of their people, and get it done fast. With RUN, you can process payroll from anywhere in minutes. AI-enabled error flagging helps you avoid common payroll mistakes, and RUN automatically deducts federal, state and local payroll taxes. In addition, user-friendly HR tools simplify hiring, tracking time, and managing your people. The best part is you’re never alone, real-person support from payroll and HR professionals is just a call (or click) away. You can also stay ahead of state/federal tax laws and HR regulations with automatic updates covering all 50 states. Payroll: - Quickly and reliably pay your employees and contractors. - Save time. RUN deducts and files federal, state and local payroll taxes. - Avoid costly common payroll mistakes (with AI-enabled error flagging) before they can impact your business. - Stay on top of it all with a dashboard tailored to what you need — your next payroll date, priority to-dos, and important alerts. - Get payroll and HR resources at your fingertips with AI-powered search. - Run payroll no matter where you are, using the helpful mobile app. - You can even put recurring payroll on autopilot– we call that RUN & DONE® Human Resources: - Have peace of mind with support from payroll and HR professionals - Get help managing your team with recruiting tools, simplified onboarding, employee handbook assistance, compliance training, and more - Effortlessly offer benefits like insurance and retirement - Modernize your employee experience with automated time tracking that eliminates timecards - Take care of your people with meaningful perks, like flexible pay options and a built-in consumer discount program - Give your employees a friendly mobile payroll and HR app - Stay competitive in the hiring market with data-driven salary benchmarking insights ADP, the ADP logo RUN Powered by ADP and Always Designing for People are trademarks of ADP, Inc. All other marks are the property of their respective owners. Copyright© 2025 ADP, Inc. All rights reserved. ### What Do G2 Reviewers Say About RUN Powered by ADP? *AI-generated summary from verified user reviews* **Pros:** - Users find RUN Powered by ADP to be **quick and easy to use** , simplifying payroll processing significantly. - Users value the **excellent customer support** of RUN Powered by ADP, enhancing their overall experience with quick responses. - Users appreciate the **excellent customer support** of RUN Powered by ADP, enhancing their overall experience significantly. - Users find the **weekly payroll processing** quick and easy, making employee payments organized and hassle-free. - Users appreciate the **quick and easy payroll processing** of RUN Powered by ADP, enhancing organization and efficiency. **Cons:** - Users express frustration with **poor customer support** , often struggling to reach real assistance or receive timely help. - Users face **payroll issues** due to rigid templates and complicated customization, hindering small business efficiency and reporting. - Users experience **reporting issues** with RUN Powered by ADP, often requiring multiple contacts for resolution. - Users find the **fees associated with RUN Powered by ADP** to be excessive and wish for more affordable options. - Users experience **long waiting times** for chat help, often feeling delays affect their overall support experience. #### Key Features - Benefits Administration - Integration APIs - Benefits Manager - Time Off Accrual - Time Tracking Integration #### What Are Recent G2 Reviews of RUN Powered by ADP? **"[Seamless, User-Friendly Payroll with Worry-Free Tax Filing](https://www.g2.com/survey_responses/run-powered-by-adp-review-12887443)"** **Rating:** 5.0/5.0 stars *— Sergio V.* [Read full review](https://www.g2.com/survey_responses/run-powered-by-adp-review-12887443) --- **"[Intuitive, Reliable Payroll Software with Valuable HR Support](https://www.g2.com/survey_responses/run-powered-by-adp-review-12873969)"** **Rating:** 4.5/5.0 stars *— Kayla C.* [Read full review](https://www.g2.com/survey_responses/run-powered-by-adp-review-12873969) --- #### What Are G2 Users Discussing About RUN Powered by ADP? - [What is RUN Powered by ADP used for?](https://www.g2.com/discussions/what-is-run-powered-by-adp-used-for) - 2 comments, 1 upvote - [What is the difference between ADP run and ADP Workforce Now?](https://www.g2.com/discussions/run-powered-by-adp-what-is-the-difference-between-adp-run-and-adp-workforce-now) - 2 comments, 1 upvote - [How do I run payroll on ADP?](https://www.g2.com/discussions/how-do-i-run-payroll-on-adp) - 2 comments, 1 upvote ### 2. [Checkr](https://www.g2.com/products/checkr/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 389 **Product Description:** Checkr is building the data platform to power safe and fair decisions. Launched in 2014, we serve over 100,000 customers of all sizes and industries. Every year we complete tens of millions of background checks, helping companies modernize their hiring and cultivate trusted relationships in their workplaces and communities. Combining the power of AI with our team’s expert oversight, we’ve rebuilt the background check with technology at its core. With powerful automations and intuitive workflows, our data platform empowers our customers with fast and accurate information so they can assess risk with confidence, and make fair and compliant decisions. Recognizing that behind every background check is a real person, we prioritize fairness and transparency, offering a first-class, consumer-first experience and innovative tools that show the human stories behind the data. As a member of Pledge 1%, we’re committed to donating 1% of our product, equity, and profits to advance fair chance hiring through Checkr.org. ### What Do G2 Reviewers Say About Checkr? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Checkr, experiencing quick and reliable background checks with great support. - Users value Checkr for its **quick turnaround times** and exceptional responsiveness, enhancing the background check process. - Users value the **speedy background checks** from Checkr, enhancing convenience and efficiency for urgent hiring needs. - Users value Checkr's **seamless integrations** , enhancing user experience and streamlining background check processes effectively. - Users appreciate the **easy integrations** of Checkr, streamlining background checks with seamless connections to existing systems. **Cons:** - Users are frustrated by the **poor customer support** , struggling with delays and difficulty in contacting assistance. - Users face **process delays** with Checkr, experiencing extended wait times and lack of transparency regarding issues. - Users experience **delays** in responses and lack visibility into the reasons, frustrating their overall experience with Checkr. - Users face a **lack of clarity** in pending employee processes and pricing for foreign background checks with Checkr. - Users find **unclear information** on clearing pending employees, leading to confusion about processing times and updates. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations - Screening and Assessments - Real-Time Tracking #### What Are Recent G2 Reviews of Checkr? **"[Fast, Simple, and Reliable Background Checks](https://www.g2.com/survey_responses/checkr-review-12724631)"** **Rating:** 5.0/5.0 stars *— Verified User in Logistics and Supply Chain* [Read full review](https://www.g2.com/survey_responses/checkr-review-12724631) --- **"[Effortless Background Checks with Seamless HR Integration](https://www.g2.com/survey_responses/checkr-review-12190596)"** **Rating:** 5.0/5.0 stars *— Elizaveta K.* [Read full review](https://www.g2.com/survey_responses/checkr-review-12190596) --- #### What Are G2 Users Discussing About Checkr? - [What is Checkr used for?](https://www.g2.com/discussions/what-is-checkr-used-for) - [Is Checkr safe and secure?](https://www.g2.com/discussions/is-checkr-safe-and-secure) - [Is Checkr a good background check?](https://www.g2.com/discussions/is-checkr-a-good-background-check) ### 3. [BackgroundChecks.com](https://www.g2.com/products/backgroundchecks-com/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 39 **Product Description:** Streamline employee background checks and drug-testing for any size business Simple Workflow - No more data entry, paper forms, and emails. We automate collecting applicant's data, disclosures, checks, and send you alerts. Secure Data - Stop collecting Social Security Numbers (SSN) & Personal Identifiable Information (PII) on paper, faxes, or email. We secure your data with bank-grade encryption. Transparent Pricing - We keep it simple with no setup fees, no contracts, and only pay per report. Also, ask about our volume discounts. FCRA Compliance - The FCRA law requires employers to follow certain procedures with consent, adverse event notices, and disputes. We've got you covered! ### What Do G2 Reviewers Say About BackgroundChecks.com? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of BackgroundChecks.com exceptional, making the signup process quick and straightforward. - Users commend the **excellent customer support** from BackgroundChecks.com, highlighting quick responses and helpful service throughout the process. - Users find the **customer service very helpful** , providing effective solutions once contact is made. - Users value the **quick response time** of BackgroundChecks.com, especially under tight deadlines and urgent needs. - Users appreciate the **friendly and knowledgeable customer support** of BackgroundChecks.com, enhancing their overall experience. **Cons:** - Users report a **lack of detail** on the site, complicating the drug screening process and causing confusion. - Users find BackgroundChecks.com **expensive** , yet value the quality of information it provides for thorough background checks. - Users encounter **limited control options** , hindering their ability to manage applicant communication effectively. - Users experience **login issues** that may delay access, but resolution leads to satisfactory service and timely processing. - Users experience **poor customer support** , finding answers unclear and requiring extra effort to get necessary information. #### Key Features - Screening and Assessments - Alerts and Notifications #### What Are Recent G2 Reviews of BackgroundChecks.com? **"[Critical to Maintaining Quality and Compliance in Caregiver Hiring](https://www.g2.com/survey_responses/backgroundchecks-com-review-12506638)"** **Rating:** 5.0/5.0 stars *— Matthew B.* [Read full review](https://www.g2.com/survey_responses/backgroundchecks-com-review-12506638) --- **"[Quick, Detailed Communication You Can Count On](https://www.g2.com/survey_responses/backgroundchecks-com-review-12840289)"** **Rating:** 5.0/5.0 stars *— Brenda C.* [Read full review](https://www.g2.com/survey_responses/backgroundchecks-com-review-12840289) --- #### What Are G2 Users Discussing About BackgroundChecks.com? - [What is ClearChecks used for?](https://www.g2.com/discussions/what-is-clearchecks-used-for) ### 4. [Paychex](https://www.g2.com/products/paychex/reviews) **Average Rating:** 4.1/5.0 **Total Reviews:** 1,666 **Product Description:** Paychex Flex® is an all-in-one HR platform built to help businesses hire, pay, manage, and retain employees all from a single interface. Designed to grow alongside your organization, Paychex Flex combines intelligent technology with flexible support to simplify the full scope of human resource management. At the core of the platform is a connected suite of payroll, HR, benefits, and workforce management tools. Paychex Flex automates routine administrative tasks from payroll processing and tax management to benefits enrollment and scheduling. The all-in-one solution utilizes AI-enabled features such as intelligent payroll automation, predictive analytics and customizable dashboards, as well as AI-supported recruiting technology. For talent management, the platform consolidates recruiting, onboarding, and employee development into one experience. This streamlines hiring workflows and supports a more engaged workforce. Workforce management tools help managers optimize schedules and allocate resources more effectively, while self-service options give employees direct access to pay information, benefits, training resources, and financial management tools. Compliance is built into the platform. Paychex Flex monitors relevant changes to federal, state, and local employment law and automatically alerts businesses to required actions. Organizations can also work with a dedicated HR professional who can interpret regulations and apply them to their specific workplace, combining automated monitoring with human guidance. Reporting and data accuracy benefit from AI, as well. The platform helps organizations identify workforce trends, interpret complex employment data, and manage their people all within a single system of record. Every Paychex Flex user has complete access to in-platform tools and flexible support options at any time. Organizations can select the level of technology and support that best suits their current needs while maintaining the flexibility to adapt as they grow. The result is a platform that adapts to your organization, whether you're managing payroll for a small team or supporting a full HR function across multiple locations. ### What Do G2 Reviewers Say About Paychex? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Paychex, finding it organized and straightforward for managing payroll. - Users praise the **efficiency of payroll management** with Paychex, finding it user-friendly and supportive for small businesses. - Users appreciate the **friendly and helpful customer support** from Paychex, enhancing their problem-solving experience. - Users highlight the **outstanding customer support** from Paychex, consistently helpful and friendly in problem-solving. - Users value the **user-friendly payroll management** of Paychex, facilitating easy payments and adjustments for contractors and employees. **Cons:** - Users express frustration with **poor customer support** , citing long hold times and unresponsive tax department communications. - Users report **payroll and billing issues** , including unexpected price increases and difficulties in account management. - Users express frustration with **poor support services** , highlighting slow responses and unresolved issues leading to significant financial loss. - Users find Paychex to be **expensive** , with unpredictable charges and costly fees for additional and custom services. - Users find Paychex to be **not intuitive** , struggling with navigation and complexity in understanding features. #### Key Features - Compliance - Reporting - Check/W-2 Printing - Benefits Manager - Tax Calculation #### What Are Recent G2 Reviews of Paychex? **"[Effortless Payroll Management, Miss the Personal Touch](https://www.g2.com/survey_responses/paychex-review-5174066)"** **Rating:** 4.0/5.0 stars *— Pam C.* [Read full review](https://www.g2.com/survey_responses/paychex-review-5174066) --- **"[Intuitive Platform with Excellent Support](https://www.g2.com/survey_responses/paychex-review-12629545)"** **Rating:** 5.0/5.0 stars *— Verified User in Retail* [Read full review](https://www.g2.com/survey_responses/paychex-review-12629545) --- #### What Are G2 Users Discussing About Paychex? - [I'm struggling with setting up payroll in Paychex Flex. What are the steps to ensure accurate and timely payroll processing?](https://www.g2.com/discussions/i-m-struggling-with-setting-up-payroll-in-paychex-flex-what-are-the-steps-to-ensure-accurate-and-timely-payroll-processing) - 1 comment - [What is Paychex Flex used for?](https://www.g2.com/discussions/what-is-paychex-flex-used-for) - 1 comment - [How do you use Paychex Flex?](https://www.g2.com/discussions/how-do-you-use-paychex-flex) - 2 comments ### 5. [Cisive](https://www.g2.com/products/cisive-cisive/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 115 **Product Description:** We’re on a mission to make every workplace safer! Join the Cisive movement to onboard only the highest quality talent quickly, while eliminating bad actors that put you, your teams, & your clients at risk. Upgrade your talent solutions, streamline your hiring, and de-risk your business The Cisive Platform offers the most accurate, cost-efficient corporate background screening & monitoring services specializing in heavily regulated industries. Unlike other offerings that put your business at risk with every hire, our background checks are 99.9994% accurate, industry expert-driven, and are of the highest quality to de-risk your hiring while getting the right talent onboarded fast. Cisive Offers... • A 40+ year industry leader • 99.9994% background check accuracy • 31.8% average Time-to-Fill reduction • In-house FCRA-certified industry experts • The only provider specializing in heavily regulated industries • 14-time HRO Today's Baker's Dozen Award winner (recognizing excellence in the background screening industry) • Earned "Editor's Choice" Distinction by PCMag.com ### What Do G2 Reviewers Say About Cisive? *AI-generated summary from verified user reviews* **Pros:** - Users value the **fast and exceptional customer support** of Cisive, enhancing ease of communication and issue resolution. - Users appreciate the **ease of use** of Cisive, highlighting seamless integration and a smooth onboarding experience. - Users highly value the **excellent customer support** from Cisive, appreciating quick responses and personalized assistance. - Users value the **rapid response times** of Cisive, enhancing their overall experience with exceptional customer service. - Users appreciate the **fast response time** of Cisive, receiving quick answers and solutions from the support team. **Cons:** - Users express concerns about **time management** , noting delays in receiving results and unclear staffing roles impacting efficiency. - Users experience **delays** in receiving results from Cisive, highlighting the need for more efficient processes. - Users find Cisive to be **expensive** , yet believe the investment is generally justified by its quality. - Users experience a **lack of clarity** in roles and processes, impacting efficiency and task management with Cisive. - Users note **time limitations** with Cisive, leading to delays in receiving results and impacting overall efficiency. #### Key Features - Customization - Compliance - Real-Time Tracking - Integrations #### What Are Recent G2 Reviews of Cisive? **"[Cisive (Driver iQ) Delivers Faster Turnaround and Better Background Checks](https://www.g2.com/survey_responses/cisive-review-12486326)"** **Rating:** 4.5/5.0 stars *— Dave C.* [Read full review](https://www.g2.com/survey_responses/cisive-review-12486326) --- **"[Outstanding Customer Service: Fast, Respectful Support](https://www.g2.com/survey_responses/cisive-review-12311237)"** **Rating:** 5.0/5.0 stars *— Misty S.* [Read full review](https://www.g2.com/survey_responses/cisive-review-12311237) --- ### 6. [Paycom](https://www.g2.com/products/paycom/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 4,384 **Product Description:** Paycom is the most automated HCM platform and the only HR and payroll software built on a truly single, unique database that automates the entire employee life cycle. Designed as a unified system, Paycom eliminates inefficiencies and errors caused by integrating multiple platforms by using command driven AI and full solution automation. Built on a single data source, Paycom enables uninterrupted data flow across HR and payroll, streamlining performance, communication and compliance. Frequently recognized by third party reviewers as one of the best payroll and HR software solutions, Paycom is used by organizations of all sizes across the U.S. and internationally to simplify workforce management and free HR teams to focus on strategic initiatives. ### What Do G2 Reviewers Say About Paycom? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Paycom, noting its intuitive interface and straightforward setup process. - Users find Paycom's **user-friendly technology** simplifies payroll processing and enhances accessibility for employees. - Users value the **knowledgeable customer support** of Paycom, appreciating their quick and thorough assistance. - Users appreciate the **streamlined payroll processes** of Paycom, greatly enhancing accessibility and user experience for employees. - Users value the **user-friendly technology** of Paycom, which simplifies payroll and time tracking processes significantly. **Cons:** - Users express frustration with **poor customer support** from Paycom, often feeling their concerns are not adequately addressed. - Users find the **learning curve steep** , struggling with an unintuitive UI and inadequate support for their needs. - Users find Paycom's **interface unintuitive** , often requiring excessive steps to complete simple tasks, hindering overall efficiency. - Users experience **limited features** with Paycom, leading to frustration and unmet needs compared to modern alternatives. - Users often face **navigation difficulty** with Paycom, making it harder to find necessary features quickly. #### Key Features - User, Role, and Access Management - Time Off Accrual - Tax Calculation - Time Tracking Integration - E-Forms #### What Are Recent G2 Reviews of Paycom? **"[Accurate Time Tracking with Clear PTO and Payroll Visibility](https://www.g2.com/survey_responses/paycom-review-12702665)"** **Rating:** 5.0/5.0 stars *— Christine G.* [Read full review](https://www.g2.com/survey_responses/paycom-review-12702665) --- **"[Comprehensive, Easy-to-Access HR Solution with Helpful AI Support](https://www.g2.com/survey_responses/paycom-review-12625703)"** **Rating:** 4.5/5.0 stars *— Jeremy H.* [Read full review](https://www.g2.com/survey_responses/paycom-review-12625703) --- ### 7. [Certn](https://www.g2.com/products/certn/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 201 **Product Description:** Building trust is important, but it doesn’t have to be hard. Certn is revolutionizing background screening with the easiest-to-use platform, 24/7 support, and fast and compliant results. Certn believes you don’t have to settle for how it’s always been done. Certn offers domestic and international criminal background checks, credit reports, reference checks, education verification, driving records, identity verification, and more, with industry-leading turnaround times. The Certn platform is easy to use and can be uniquely white-labelled. Certn integrates with your favourite applicant tracking system (ATS), including Workday, Lever, Greenhouse, Workable, and more. Certn helps businesses hire faster and manage risk, all while delivering user experiences that help them stand out. Included in the over 20,000 global teams that trust Certn are governments and multinational companies and some of the world’s biggest brands. Why wait? ### What Do G2 Reviewers Say About Certn? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Certn, noting its simple signup and efficient interface for background checks. - Users value the **quick and responsive customer support** from Certn, enhancing their overall experience and satisfaction. - Users appreciate Certn's **speedy background check results** , enhancing workflow efficiency and simplifying the hiring process significantly. - Users commend Certn for its **easy setup** process, greatly simplifying the background check workflow and integration. - Users appreciate the **fast verification speed** of Certn, enjoying timely access to results for their needs. **Cons:** - Users express frustration over the **lack of detail** regarding discrepancies in ID verification processes and international checks. - Users face **verification issues** due to unclear timelines and discrepancies, complicating the background check process. - Users find Certn to be **a bit expensive** , especially for international requests compared to other platforms. - Users face **poor customer support** with difficult access, limited help features, and lack of notifications during outages. - Users experience **process delays** with Certn, leading to longer turnaround times and frustrating follow-up efforts. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations #### What Are Recent G2 Reviews of Certn? **"[Clean, Updated Interface That’s Easy to Use](https://www.g2.com/survey_responses/certn-review-9998665)"** **Rating:** 5.0/5.0 stars *— A C.* [Read full review](https://www.g2.com/survey_responses/certn-review-9998665) --- **"[Streamlined, User-Friendly Background Screening with Fast Turnaround](https://www.g2.com/survey_responses/certn-review-12721934)"** **Rating:** 4.0/5.0 stars *— Jitendra R.* [Read full review](https://www.g2.com/survey_responses/certn-review-12721934) --- #### What Are G2 Users Discussing About Certn? - [Where is Certn based?](https://www.g2.com/discussions/where-is-certn-based) - [How long does a Certn background check take?](https://www.g2.com/discussions/how-long-does-a-certn-background-check-take) - 2 comments - [What is Certn?](https://www.g2.com/discussions/what-is-certn) - 1 comment ### 8. [Hireology](https://www.g2.com/products/hireology/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,349 **Product Description:** Hireology is the only hiring platform purpose-built for the unique needs of decentralized industries like healthcare, hospitality, and retail automotive. Founded in 2015 by a team of recruiting professionals who saw firsthand how traditional hiring solutions fell short, Hireology understands that hiring in your world isn’t easy—and it doesn’t look like anywhere else. That’s why we deliver software that adapts to how you operate, who you need, and what you’re working to achieve. Hireology empowers organizations to build consistent, compliant, and impactful hiring processes across every location, brand, and market. Our platform goes beyond tracking applicants—it’s an applicant action system that pinpoints what’s working, measures real business impact, and helps you attract, engage, and win the talent that drives your success. For more information, visit www.hireology.com. ### What Do G2 Reviewers Say About Hireology? *AI-generated summary from verified user reviews* **Pros:** - Users find Hireology very **easy to use** , appreciating its straightforward interface and time-saving features. - Users value the **convenience of centralized job listings** and efficient applicant management with Hireology. - Users value the **ease of candidate management** with Hireology, appreciating efficient job posting and excellent support. - Users value the **helpful customer support** and ease of use of Hireology for efficient recruitment processes. - Users enjoy the **navigation ease** of Hireology, making applicant management and review straightforward and efficient. **Cons:** - Users find the **candidate management process cumbersome** , especially with incomplete information and difficulties in handling duplicates. - Users face challenges due to **missing integration features** , leading to increased manual work and inefficiencies in onboarding. - Users experience **lack of clarity** with Hireology's features, such as unreliable assessments and cumbersome candidate management. - Users find the **lack of onboarding features** and blind ad options in Hireology limiting and frustrating. - Users experience **access limitations** , finding some features unreliable and candidate information often incomplete or confusing. #### Key Features - User, Role, and Access Management - Candidate Evaluations - Offer Letter Templates - Onboarding Notifications - Automation #### What Are Recent G2 Reviews of Hireology? **"[User-Friendly Hiring Platform with a Great Candidate Experience](https://www.g2.com/survey_responses/hireology-review-12694565)"** **Rating:** 5.0/5.0 stars *— Shelley M.* [Read full review](https://www.g2.com/survey_responses/hireology-review-12694565) --- **"[Hireology Keeps Employee Docs Centralized and Cuts Paperwork](https://www.g2.com/survey_responses/hireology-review-12771703)"** **Rating:** 4.5/5.0 stars *— Ashley V.* [Read full review](https://www.g2.com/survey_responses/hireology-review-12771703) --- #### What Are G2 Users Discussing About Hireology? - [How do you use Hireology?](https://www.g2.com/discussions/how-do-you-use-hireology) - 1 comment - [What is the use of Hireology?](https://www.g2.com/discussions/what-is-the-use-of-hireology) - 2 comments - [Where is hireology located?](https://www.g2.com/discussions/where-is-hireology-located) - 1 comment ### 9. [Atlantic Employee Screening](https://www.g2.com/products/atlantic-employee-screening/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 200 **Product Description:** Atlantic Employee Screening (AES) provides compliant, accurate employment background screening solutions, including background checks, drug testing, social media screening, and verifications, helping employers make confident hiring decisions. Serving clients since 1997, AES delivers the resources of a large screening provider with the personal service of a trusted partner. More than 2,500 organizations globally rely on our services, ranging from 50 employees to 125,000+ employees, with a 99.5% client retention rate. Our largest client has partnered with AES for over 25 years. Why Choose Atlantic Employee Screening Big Resources. Personal Service. - We combine enterprise-level capabilities with high-touch, relationship-driven support: - No long-term contracts or hidden fees - Flexible, scalable screening programs - Live, U.S.-based support—answered by the second ring - Headquartered in Palm Beach Gardens, Florida Employment Background Checks AES delivers reliable, FCRA-compliant employment background checks tailored to your hiring needs. Services may include: - Criminal background checks (county, state, federal) - Identity and address history verification - Sex offender registry searches - Custom screening packages by role or industry All screening follows FCRA, EEOC guidance, and applicable state and local regulations. Drug Testing Services Our drug testing services support safe, compliant workplaces through lab-based testing and a nationwide collection network. Options include: - Pre-employment, random, post-accident, and reasonable suspicion testing - Urine, oral fluid, and hair testing - Medical Review Officer (MRO) oversight Social Media Screening for Employment: AES offers compliant social media screening using publicly available online content only. Our process identifies job-relevant risk indicators while avoiding protected class information and supporting fair hiring practices. Employment, Education & Credential Verifications: We provide dependable employment, education, and credential verification services to help confirm candidate qualifications and reduce hiring fraud. Scalable Solutions for Every Business Whether screening dozens of candidates annually or tens of thousands monthly, AES delivers: - 100+ ATS, HCM, and HRIS integrations - Optimized workflows for high-volume hiring - Cost-effective solutions for smaller teams - Configurable screening packages aligned to industry, compliance, and budget needs Data Security & Compliance You Can Trust AES protects sensitive data through: - SOC 2 compliance - Advanced encryption (in transit and at rest) - Multi-factor authentication (MFA) Our technology and operational controls meet or exceed the security standards of the nation’s largest employers. Our Promise When you partner with Atlantic Employee Screening, you gain: - Enterprise-level screening capabilities - White-glove service without call queues - Long-term reliability built on transparency and trust We don’t just deliver reports—we deliver confidence, partnership, and peace of mind. ### What Do G2 Reviewers Say About Atlantic Employee Screening? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **excellent customer support** from Atlantic, noting quick responses and a friendly, professional team. - Users commend Atlantic Employee Screening for their **quick and accurate background checks** and excellent customer service. - Users appreciate the **responsive and helpful customer service** of Atlantic Employee Screening, enhancing their onboarding experience. - Users appreciate the **super responsive support** from Atlantic Employee Screening, ensuring quick assistance and service quality. - Users value the **exceptional customer service** and expertise of Atlantic Employee Screening, enhancing their experience significantly. **Cons:** - Users face **integration issues** with Atlantic Employee Screening as it currently lacks compatibility with payroll systems. - Users find the **lack of integration** with payroll systems frustrating, though improvements are anticipated in the future. - Users are concerned about the **poor integration** with payroll systems, although improvements are anticipated soon. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations #### What Are Recent G2 Reviews of Atlantic Employee Screening? **"[Very easy to work with](https://www.g2.com/survey_responses/atlantic-employee-screening-review-11203020)"** **Rating:** 5.0/5.0 stars *— Verified User in Hospital & Health Care* [Read full review](https://www.g2.com/survey_responses/atlantic-employee-screening-review-11203020) --- **"[Very responsive](https://www.g2.com/survey_responses/atlantic-employee-screening-review-11140171)"** **Rating:** 5.0/5.0 stars *— Verified User in Primary/Secondary Education* [Read full review](https://www.g2.com/survey_responses/atlantic-employee-screening-review-11140171) --- ### 10. [GCheck Background Checks](https://www.g2.com/products/gcheck-background-checks/reviews) **Average Rating:** 5.0/5.0 **Total Reviews:** 13 **Product Description:** Hire with confidence through Compliance for Good™. Built for employers and nonprofit organizations, GCheck is a modern, hire-to-retire background screening platform for teams that need accurate, compliant checks without slowing down hiring or adding unnecessary complexity. The platform combines responsible automation with efficient workflows to support ethical hiring, regulatory alignment, and defensible decision-making at every stage of the employee lifecycle. From identity and trust verification to criminal history, employment and education verification, drug testing, and ongoing monitoring, GCheck helps teams run consistent, compliant screens while maintaining transparency and control. Screening workflows are designed to be consent-based, documented, and audit-ready, supporting fair outcomes across regulated and risk-sensitive environments. GCheck supports organizations of all sizes, from small businesses and nonprofits making their first hires to enterprise employers managing multi-state workforces. Flexible workflows, flat-rate pricing, and straightforward implementation make it easier to scale hiring without locking teams into rigid contracts or bloated subscriptions. Why teams choose GCheck: 1. Compliance built in. FCRA-aligned reporting and tools designed to support lawful, defensible screening practices. 2. End-to-end coverage. Comprehensive screening across hiring, onboarding, and ongoing workforce monitoring. 3. Efficient workflows. ATS integrations and streamlined processes that reduce manual steps and administrative burden. 4. Transparent pricing. Clear, flat-rate options with no hidden fees or long-term commitments. 5. Human support. U.S.-based customer support from real people who understand screening and compliance. Trusted by businesses and nonprofit organizations across healthcare, logistics, staffing, retail, and professional services, GCheck helps reduce risk, improve hiring efficiency, and maintain compliance as organizations grow. Features like team dashboards, mobile-friendly reports, and flexible integrations keep HR and operations teams focused on hiring decisions instead of paperwork. Our mission is simple: to help organizations build trust through every check. No shortcuts. No unnecessary complexity. Just reliable, compliant screening that supports better hiring outcomes. ### What Do G2 Reviewers Say About GCheck Background Checks? *AI-generated summary from verified user reviews* **Pros:** - Users find GCheck's **ease of use** remarkable, with straightforward navigation and fast support enhancing their experience. - Users appreciate the **ease of use** of GCheck, facilitating quick training and efficient hiring processes. - Users value the **quick and helpful support** from GCheck, ensuring a seamless experience during background checks. - Users value the **fast turnaround times** of GCheck Background Checks, enabling swift hiring processes and efficient report management. - Users find GCheck to be **time-saving** with its fast turnaround times and easy-to-understand reports. #### What Are Recent G2 Reviews of GCheck Background Checks? **"[Outstanding Customer Service and Seamless Background Screening Process](https://www.g2.com/survey_responses/gcheck-background-checks-review-12833157)"** **Rating:** 5.0/5.0 stars *— Maddie Lewis S.* [Read full review](https://www.g2.com/survey_responses/gcheck-background-checks-review-12833157) --- **"[Streamlined Employee Screening for Smarter Hiring](https://www.g2.com/survey_responses/gcheck-background-checks-review-12735399)"** **Rating:** 5.0/5.0 stars *— Afshin F.* [Read full review](https://www.g2.com/survey_responses/gcheck-background-checks-review-12735399) --- ### 11. [DISA Global Solutions](https://www.g2.com/products/disa-global-solutions/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 93 **Product Description:** DISA Global Solutions is a comprehensive employment screening and risk management solution designed to assist organizations in making informed hiring decisions efficiently. With a focus on providing reliable and accurate background checks, DISA leverages its proprietary employment screening platform alongside a team of seasoned consultants to deliver tailored solutions that meet the unique needs of each client. Targeted primarily at medium and large enterprises, including over 30% of Fortune’s Top 500 and Forbes’ Largest Private Companies, DISA caters to businesses that require robust screening processes to mitigate risks associated with hiring. The platform is particularly beneficial for human resources departments and hiring managers who seek to streamline their recruitment processes while ensuring compliance with industry regulations. By utilizing DISA's broad suite of solutions, organizations can enhance their hiring strategies, reduce turnover rates, and build a more compliant workplace. One of the standout features of DISA is its extensive range of software integrations, which exceeds 75 partners and continues to grow. This capability enables clients to seamlessly integrate DISA's screening solutions into their existing HR systems, facilitating a more cohesive workflow. The platform offers a variety of screening options, including criminal background checks, employment verification, and drug testing, ensuring users have access to comprehensive data to inform their hiring decisions. The emphasis on data intelligence means that clients receive not only raw data but also actionable insights that can guide their recruitment strategies. Additionally, DISA's commitment to technology and expert consultation sets it apart in the employment screening industry. The combination of advanced technology and knowledgeable consultants ensures that clients receive personalized support throughout the screening process. This dual approach not only enhances the accuracy of the information provided but also empowers organizations to make faster and more confident hiring decisions. By prioritizing customer needs and continuously improving its offerings, DISA Global Solutions positions itself as a reliable partner in the employment screening landscape, helping businesses navigate the complexities of hiring with greater ease and effectiveness. ### What Do G2 Reviewers Say About DISA Global Solutions? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of DISA Global Solutions, making background checks simple and efficient. - Users appreciate the **assessment ease** provided by DISA Global Solutions, simplifying the ordering of background and drug screen packages. - Users appreciate the **convenience of one-stop background and drug screening** with DISA, simplifying the ordering process. - Users value the **convenience of a one-stop shop** for background and drug screenings with easy ordering. - Users appreciate the **seamless process** of DISA Global Solutions, finding it effortless and efficient for background verification. **Cons:** - Users find the **inefficient search functionality** of DISA Global Solutions frustrating, complicating the process of locating specific backgrounds. - Users find the **lack of clarity** in background searches frustrating, making navigation difficult and time-consuming. - Users experience **navigation difficulty** when searching for backgrounds, making it hard to identify pending states or counties. - Users often face **navigation issues** when searching for backgrounds, making it difficult to identify pending locations. - Users struggle with **poor navigation** in DISA Global Solutions, making it difficult to locate specific background information efficiently. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations - Screening and Assessments - Real-Time Tracking #### What Are Recent G2 Reviews of DISA Global Solutions? **"[Reliable BGC Services](https://www.g2.com/survey_responses/disa-global-solutions-review-12248186)"** **Rating:** 5.0/5.0 stars *— Verified User in Human Resources* [Read full review](https://www.g2.com/survey_responses/disa-global-solutions-review-12248186) --- **"[Seamless BGV Process with Fast Results and Intuitive UI](https://www.g2.com/survey_responses/disa-global-solutions-review-12115972)"** **Rating:** 5.0/5.0 stars *— samagra B.* [Read full review](https://www.g2.com/survey_responses/disa-global-solutions-review-12115972) --- ### 12. [Zinc](https://www.g2.com/products/zinc-work/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 175 **Product Description:** Traditional background checks providers are manual, time-consuming, and slow. Zinc is different.  Founded on the belief that there’s a better way to do background checks, Zinc is an automated platform that makes your job easier and your candidates happier. Just enter a candidate’s details, select the checks you want to send, and you’re done.  With over 190 supported countries, you can be confident that you’ll get fast, accurate checks every time. Zinc automates candidate document collection and referencing follow-ups, and directly integrates with HMRC to provide employment verification in minutes — not days.  Real-time status updates keep you and your candidates in the loop, enhancing transparency and cutting down on questions. Whether you’re hiring one candidate or hundreds, re-usable check packages, custom reference questions, and an automated process mean you’ll be able to send checks in just a few clicks.  Zinc is built to integrate with your HR tech stack, including Workday, Pinpoint, HiBob, and more, so once results are in, you can go straight to your HRIS or ATS to view the results.  Zinc is certified by the UK government’s IDVT Trust Framework and meets the highest identity verification standards. We’re serious about data security, and are ISO 27001 certified. ### What Do G2 Reviewers Say About Zinc? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **ease of use** of Zinc, appreciating its seamless integration and user-friendly interface. - Users commend the **exceptional customer support** from Zinc, enhancing their overall experience and satisfaction with the product. - Users love the **speed of the process** with Zinc, enjoying fast setup and quick turnaround on checks. - Users appreciate the **speed and efficiency** of Zinc, which streamlines tasks and enhances overall experience significantly. - Users enjoy the **seamless process** of Zinc, appreciating its quick setup and efficient workflow that saves time. **Cons:** - Users experience **poor customer support** with delays and limitations, affecting their ability to get urgent assistance. - Users note **geographical limitations** in service availability, leading to delays and unmet needs in some countries. - Users find **limited customization** options frustrating, making report adjustments and edits unnecessarily complicated. - Users are frustrated with the **slow checks** process, as the chatbot lacks helpful information on overdue checks. - Users find the **unclear information** from the chat bot frustrating, especially regarding outstanding checks and necessary escalations. #### Key Features - Screening and Assessments - Platform Search - Integrations - Templates - Performance #### What Are Recent G2 Reviews of Zinc? **"[One-Click Background Checks and Automated Follow-Ups That Save HR Time](https://www.g2.com/survey_responses/zinc-review-12188559)"** **Rating:** 4.5/5.0 stars *— Jamie C.* [Read full review](https://www.g2.com/survey_responses/zinc-review-12188559) --- **"[Excellent Candidate Experience, Easy Integration, and Responsive Support](https://www.g2.com/survey_responses/zinc-review-12921718)"** **Rating:** 5.0/5.0 stars *— Aleksandar P.* [Read full review](https://www.g2.com/survey_responses/zinc-review-12921718) --- ### 13. [SpringVerify](https://www.g2.com/products/springworks-springverify/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 70 **Product Description:** Best-Rated Background Checker (Rated 4.9/5 on Google with 5800+ reviews ⭐️⭐️⭐️⭐️⭐️) SpringVerify is a new-age Background Verification Service. Our network of trusted vendors ensures you can rest while we find any fraudulent employees/partners/suppliers associated with your organization. 🤯 SpringVerify dashboard helps users add candidates, keep track of progress, download reports, make payments and so much more. No more paperwork or email exchanges. SpringVerify handles consent, follow-up, verification, reporting and much more. 🤝 Integrates with your existing HRMS/ATS 🔒 Springworks is the only ISO 27701 & SOC 2 Type II-certified company. It's accredited by NASSCOM. 📚 Supports Bulk & Seasonal Hiring 💬 Dedicated Customer Support 😎 With the help of AI and Automation SpringVerify makes background verification Simple, Fast & Flexible. Spend less than 5 mins on background verification and focus on other vital tasks at hand. ☞ Book a demo! ### What Do G2 Reviewers Say About SpringVerify? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SpringVerify, making the hiring process seamless and efficient. - Users appreciate the **excellent customer support** from SpringVerify, highlighting its friendly and proactive approach to assistance. - Users appreciate the **friendly customer support** of SpringVerify, making their experience smooth and enjoyable. - Users appreciate the **seamless process** of SpringVerify, enjoying effortless functionality and convenience with each use. - Users appreciate the **intuitive user interface** of SpringVerify, enhancing efficiency in managing background checks and applications. **Cons:** - Users express frustration over **poor customer support** , facing unhelpful responses and unresolved issues regarding background verification. - Users face significant **software issues** with SpringVerify, including integration errors and inadequate support responses, causing operational strain. - Users express frustration over **delays in issue resolution** , causing operational drain and confusion in background verification processes. - Users face significant **duplication issues** , leading to confusion, excessive rework, and unresolved integration concerns. - Users face **limitations in document changes** , hindering the verification process and potentially delaying crucial approvals. #### What Are Recent G2 Reviews of SpringVerify? **"[Easy to use](https://www.g2.com/survey_responses/springverify-review-7983685)"** **Rating:** 5.0/5.0 stars *— Jordan B.* [Read full review](https://www.g2.com/survey_responses/springverify-review-7983685) --- **"[An excellent BGV partner - Springworks-SpringVerify](https://www.g2.com/survey_responses/springverify-review-9491557)"** **Rating:** 5.0/5.0 stars *— Kalpana P.* [Read full review](https://www.g2.com/survey_responses/springverify-review-9491557) --- #### What Are G2 Users Discussing About SpringVerify? - [What is SpringVerify used for?](https://www.g2.com/discussions/what-is-springverify-used-for) - 2 comments ### 14. [Yardstik](https://www.g2.com/products/yardstik/reviews) **Average Rating:** 4.8/5.0 **Total Reviews:** 35 **Product Description:** Yardstik is the creator of the Human Trust Platform, helping organizations screen & continually monitor their workforces, building trust across the entire workforce lifecycle. By combining fraud prevention, candidate & worker screening, and credential verification, Yardstik empowers businesses to hire and operate with confidence in an increasingly uncertain world. Yardstik: Trust, Reimagined ### What Do G2 Reviewers Say About Yardstik? *AI-generated summary from verified user reviews* **Pros:** - Users find Yardstik incredibly **easy to use** , highlighting its stress-free integration and efficiency in report submission. - Users find the **customer service highly helpful** , with quick responses and an easy-to-use system praised consistently. - Users commend the **seamless integration** of Yardstik, noting its ease of use and excellent customer support. - Users praise Yardstik for its **exceptional customer support** , noting their quick and helpful responses to inquiries. - Users commend Yardstik for its **user-friendly interface** and exceptional customer service, enhancing the overall experience. **Cons:** - Users face issues with **email notifications** as candidates receive unintended copies of their reports, causing concern. - Users report issues with **poor applicant quality** , noting that some candidates receive unverified reports affecting trust and reliability. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations #### What Are Recent G2 Reviews of Yardstik? **"[Excellent Service and Seamless Integration!](https://www.g2.com/survey_responses/yardstik-review-10771508)"** **Rating:** 5.0/5.0 stars *— Clay H.* [Read full review](https://www.g2.com/survey_responses/yardstik-review-10771508) --- **"[Great Reps/CSMs, Support, and Ease of Use](https://www.g2.com/survey_responses/yardstik-review-8974945)"** **Rating:** 5.0/5.0 stars *— Grace L.* [Read full review](https://www.g2.com/survey_responses/yardstik-review-8974945) --- ### 15. [VICTIG Background Checks](https://www.g2.com/products/victig-background-checks/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 503 **Product Description:** VICTIG Background Checks is a comprehensive background screening solution designed to assist organizations in conducting thorough pre-employment checks, drug testing, and verification processes. This service is tailored for businesses that seek to ensure compliance with the Fair Credit Reporting Act (FCRA) while maintaining a streamlined hiring process. VICTIG distinguishes itself in the industry through its user-friendly interface, rapid turnaround times, and extensive integration capabilities with various Applicant Tracking Systems (ATS). Targeted primarily at human resources professionals, recruitment agencies, and employers across diverse sectors, VICTIG Background Checks addresses the critical need for reliable applicant screening. The service offers a wide array of background check options, including nationwide criminal database searches, sex offender registry checks, and county and state criminal searches. These features empower organizations to make informed hiring decisions, thereby enhancing workplace safety and compliance with legal requirements. In addition to criminal background checks, VICTIG provides a suite of verification services that includes employment, education, and reference verifications. This comprehensive approach allows employers to validate the credentials and experiences of potential hires, significantly reducing the risk of hiring individuals with falsified information. Furthermore, VICTIG offers drug testing services and integrates with the Federal E-Verify system, ensuring that organizations can confirm the eligibility of their employees to work in the United States. One of the key differentiators of VICTIG is its ability to seamlessly integrate with popular ATS platforms such as UKG, Paylocity, iCIMS, Workday, Greenhouse, and Dayforce. This integration simplifies the hiring process by allowing employers to manage background checks directly within their existing systems, thus saving time and reducing administrative burdens. The streamlined workflow not only enhances efficiency but also ensures that organizations can maintain a consistent and compliant hiring process. By choosing VICTIG Background Checks, organizations gain access to a reliable and efficient screening solution that meets industry standards while enhancing their overall hiring strategy. The service is accredited by the Professional Background Screening Association (PBSA), underscoring its commitment to quality and compliance. With VICTIG, businesses can confidently navigate the complexities of background screening, allowing them to focus on finding the right talent for their teams. ### What Do G2 Reviewers Say About VICTIG Background Checks? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive and helpful customer support** from VICTIG, enhancing their experience significantly. - Users value the **ease of use** of VICTIG Background Checks, noting its user-friendly design and responsive support. - Users commend the **rapid response time** of VICTIG Background Checks, enhancing their overall experience and satisfaction. - Users value the **fast turnaround times** of VICTIG Background Checks, appreciating the quick and efficient service. - Users value the **exceptional customer service** and speedy background checks provided by VICTIG, enhancing their overall experience. **Cons:** - Users express concern over the **lack of clarity** in services provided by Victig, leading to unmet expectations. - Users find the **unclear information** in VICTIG Background Checks challenging, complicating their experience and access to necessary details. - Users experience **delays** with VICTIG Background Checks, as backgrounds can take several days due to external factors. - Users face **process delays** with VICTIG, often due to issues beyond their control in record digitization. - Users experience **poor customer support** , encountering delays and needing to email for basic status updates on checks. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations - Integrations - Mobility #### What Are Recent G2 Reviews of VICTIG Background Checks? **"[Responsive Customer Service Team with Seamless Integration Setup with UKG](https://www.g2.com/survey_responses/victig-background-checks-review-9870754)"** **Rating:** 5.0/5.0 stars *— Tracey E.* [Read full review](https://www.g2.com/survey_responses/victig-background-checks-review-9870754) --- **"[Great Support, Lacks Drug Screening Visibility](https://www.g2.com/survey_responses/victig-background-checks-review-12571067)"** **Rating:** 4.5/5.0 stars *— Bridget M.* [Read full review](https://www.g2.com/survey_responses/victig-background-checks-review-12571067) --- ### 16. [GoodHire (a Checkr company)](https://www.g2.com/products/goodhire-a-checkr-company/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 270 **Product Description:** GoodHire, a Checkr company, delivers the easiest end-to-end background check workflow in the industry, while offering unique features that help HR teams get their background checks done quickly, affordably, and in a way that minimizes the burden of compliance. Product Description GoodHire simplifies and speeds background checks with customizable, on-demand services for organizations of all sizes. Building a great team starts with a trusted partner that delivers the easiest end-to-end pre-employment background check workflow in the industry. ### What Do G2 Reviewers Say About GoodHire (a Checkr company)? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **simple and fast background checks** from GoodHire, enhancing trust and saving valuable time. - Users value the **ease of use** of GoodHire, enjoying quick and efficient background checks that save time. - Users appreciate the **reliable product quality** of GoodHire, enjoying its simplicity and speed in background checks. - Users value the **speed of service** from GoodHire, finding fast and reliable background checks essential for hiring. - Users appreciate the **time-saving efficiency** of GoodHire, simplifying background checks and streamlining the hiring process. **Cons:** - Users experience **process delays** that hinder timely support and slow down background check completion. - Users find that **delays** in the process and automated responses hinder timely assistance and slow down operations. - Users report **poor applicant quality** , with a frustratingly automated process hindering timely communication and report generation. - Users often face **poor customer support** , struggling to receive quick responses from real representatives when needed. - Users dislike the **poor reporting** that often results in delays and a lack of personal interaction during the process. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations - Screening and Assessments - Real-Time Tracking #### What Are Recent G2 Reviews of GoodHire (a Checkr company)? **"[very user friendly and interactive](https://www.g2.com/survey_responses/goodhire-a-checkr-company-review-10971920)"** **Rating:** 5.0/5.0 stars *— Oumeima B.* [Read full review](https://www.g2.com/survey_responses/goodhire-a-checkr-company-review-10971920) --- **"[Must used for every company](https://www.g2.com/survey_responses/goodhire-a-checkr-company-review-10973991)"** **Rating:** 4.0/5.0 stars *— Giorgos V.* [Read full review](https://www.g2.com/survey_responses/goodhire-a-checkr-company-review-10973991) --- #### What Are G2 Users Discussing About GoodHire (a Checkr company)? - [What is GoodHire (a Checkr company) used for?](https://www.g2.com/discussions/what-is-goodhire-a-checkr-company-used-for) - [What is the best online background check?](https://www.g2.com/discussions/what-is-the-best-online-background-check) - [Is GoodHire accurate?](https://www.g2.com/discussions/is-goodhire-accurate) ### 17. [HiPeople](https://www.g2.com/products/hipeople/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 439 **Product Description:** HiPeople AI-Powered Screening: Streamline Your Screening, Hire Top Talent HiPeople harnesses the power of AI to revolutionize every stage of hiring. From resume screening to candidate assessments to reference checks. Make fast, secure, and unbiased hiring decisions with seamless precision. Key Benefits at a Glance 1. AI‑Accelerated Screening Instantly sift through applications with AI-driven resume screening that saves up to 95% of screening time. 2. Science‑Backed Assessments Utilize data-driven, psychometrically valid assessments to evaluate candidates on hard skills, soft skills, personality, cognitive abilities, and culture fit. Customize from a vast library or create your own. 3. AI‑Enhanced Reference Checks Automate reference checks with surveys, AI-powered fraud detection, and fast turnaround in under 24 hours. Get clear, actionable reports with red-flag alerts. 4. Comprehensive, Unified Platform Combine strengths—AI screening, assessments, and reference checks—within one seamless experience that integrates in just a few clicks into popular ATS systems. 5. Privacy & Compliance Built-In Trust in enterprise-grade privacy and security: SOC 2 Type II certified, GDPR and CCPA compliant. Data security that aligns with global standards. 6. Backed by People Science HiPeople’s tools are grounded in rigorous psychological and data science research, enriched continuously by an in-house science team to deliver reliable, human-centric insights. For more information, visit us at hipeople.io 👋 ### What Do G2 Reviewers Say About HiPeople? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of setup** of HiPeople, finding its user-friendly approach straightforward and beneficial. - Users value the **straightforward and engaging assessments** of HiPeople, fostering deep thinking and creativity effortlessly. - Users appreciate the **assessment ease** of HiPeople, enjoying straightforward tests that enhance thinking and creativity. - Users appreciate the **easy setup** of HiPeople, highlighting its intuitive and hassle-free experience. - Users find HiPeople **extremely helpful** , making the assessment process clear, engaging, and straightforward. **Cons:** - Users find the platform effective but desire **greater customization** in reporting and question formats for specific roles. - Users find the **poor customization** options limiting, particularly for specialized roles and tailored outputs. - Users express concerns about **assessment issues** , particularly regarding the lack of feedback on scores and nuances in evaluation. - Users experience **unclear information** regarding next steps and costs, leading to uncertainty in setup and overall usability. - Users find the platform has **limited features** , particularly for specialized roles and customization options. #### What Are Recent G2 Reviews of HiPeople? **"[Easy and Effective Reference verifications](https://www.g2.com/survey_responses/hipeople-review-12184171)"** **Rating:** 4.5/5.0 stars *— Amjid K.* [Read full review](https://www.g2.com/survey_responses/hipeople-review-12184171) --- **"[Improving Hiring Through AI](https://www.g2.com/survey_responses/hipeople-review-9938541)"** **Rating:** 4.5/5.0 stars *— Moh T.* [Read full review](https://www.g2.com/survey_responses/hipeople-review-9938541) --- ### 18. [Veremark](https://www.g2.com/products/veremark/reviews) **Average Rating:** 4.3/5.0 **Total Reviews:** 40 **Product Description:** Veremark is a background screening platform designed to assist HR teams, compliance officers, and legal professionals in verifying candidates and employees in a more efficient, secure, and straightforward manner. This solution is tailored for organizations aiming to enhance their hiring processes, conduct rescreening, or perform vendor checks, all while ensuring compliance with relevant regulations. The platform is particularly advantageous for businesses of all sizes that recognize the importance of thorough background checks as a critical component of their hiring and compliance strategies. Veremark effectively meets the needs of HR professionals who seek a dependable method for assessing the integrity and qualifications of potential hires. Additionally, compliance officers benefit from the platform’s capabilities in maintaining adherence to legal standards. By streamlining the verification process, Veremark helps organizations mitigate risks associated with hiring and vendor relationships, thereby fostering a safer and more compliant work environment. Key features of Veremark include comprehensive background checks that encompass various aspects such as employment history, criminal records, and educational verification. The platform places a strong emphasis on global compliance, enabling organizations to navigate the complexities of different regulatory environments with ease. Customizable workflows allow users to tailor the screening process to their specific needs, making it adaptable across various industries and organizational structures. This flexibility ensures that Veremark can cater to the unique requirements of each organization, enhancing its overall utility. Another significant advantage of using Veremark is its provision of real-time updates, which keeps users informed throughout the screening process. This feature enhances transparency and empowers HR teams to make informed decisions quickly, reducing the time taken to finalize hiring processes. The platform is designed with user experience in mind, ensuring that both employers and candidates find the verification process smooth and efficient. By leveraging Veremark, organizations can build trust with their stakeholders, minimize potential risks, and streamline their hiring and compliance processes effectively, making it a valuable tool in today’s competitive job market. ### What Do G2 Reviewers Say About Veremark? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Veremark, finding it straightforward to set up and navigate. - Users praise Veremark for its **fantastic product quality** and affordable rates, ensuring quick and reliable service. - Users value Veremark's **transparent pricing** , noting exceptional service and customer orientation compared to competitors. - Users value the **responsive and helpful customer support** from Veremark, enhancing their overall experience with the service. - Users appreciate the **time-saving efficiency** of Veremark, enhancing the hiring process with streamlined checks and updates. **Cons:** - Users express frustration with **process delays** , noting background checks can take 5-6 weeks and response times are often slow. - Users find Veremark to be **expensive** , noting high costs and limited discount options compared to competitors. - Users feel the **pricing issues** with Veremark, including higher costs and slow responses, affect their satisfaction. - Users experience **slow performance** with Veremark, noting background checks take 5-6 weeks to complete. - Users find the **complex UI design** of Veremark frustrating, with issues in navigation and feature accessibility. #### What Are Recent G2 Reviews of Veremark? **"[Review on Veremark after working with them for around 3 years now.](https://www.g2.com/survey_responses/veremark-review-10751602)"** **Rating:** 5.0/5.0 stars *— Kornél S.* [Read full review](https://www.g2.com/survey_responses/veremark-review-10751602) --- **"[Quick and excellent service providing reliable employment and criminal verification](https://www.g2.com/survey_responses/veremark-review-10858468)"** **Rating:** 5.0/5.0 stars *— Janine Claire P.* [Read full review](https://www.g2.com/survey_responses/veremark-review-10858468) --- #### What Are G2 Users Discussing About Veremark? - [What is Veremark used for?](https://www.g2.com/discussions/what-is-veremark-used-for) ### 19. [AccuSourceHR, Inc.](https://www.g2.com/products/accusourcehr-inc/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 168 **Product Description:** AccuSourceHR™ Workforce Solutions has been a nationwide leader in background checks and drug testing since 1999. We have always believed in creating an outstanding customer experience, which in turn leads to success in their hiring and onboarding processes. Whether using our services for criminal background checks, employment/education verifications, or drug testing, we provide fast and accurate results. Our Applicant Portal takes away the tedious work of data entry so HR professionals can put their focus on other tasks, while our CrimSource™ Continuous Criminal Monitoring services provides a revolutionary option for companies to have real-time updates on employees post-hire. AccuSourceHR™ understands that people-related decisions are the lifeblood of an organization and that one bad hire can wreak havoc on the company's culture and quite possibly impact the bottom line. Our services provide employers with peace of mind and trust that they will be presented with a clear understanding of who they intend to hire to represent them. ### What Do G2 Reviewers Say About AccuSourceHR, Inc.? *AI-generated summary from verified user reviews* **Pros:** - Users find AccuSourceHR, Inc. to be **easy and intuitive** , enhancing their navigation and overall experience. - Users highlight the **exceptional customer support** from AccuSourceHR, Inc., enjoying prompt assistance and efficient service delivery. - Users appreciate the **fast results** of AccuSourceHR, Inc., making background ordering efficient for their onboarding process. - Users appreciate the **exceptional customer service** from AccuSourceHR, ensuring prompt and efficient support throughout their experience. - Users appreciate the **excellent response time** from AccuSourceHR, enjoying quick access to customer support and reports. **Cons:** - Users experience **delays** in service response times, leading to frustration when issues arise that need quick fixes. - Users note that occasional **process delays** occur due to lab support issues, although improvements are being made. - Users find the **report generation process cumbersome** , wishing for a more streamlined approach in AccuSourceHR. - Users find the **lack of clarity** in the dashboard and notes section hinders their experience with AccuSourceHR. - Users report **poor customer support** with slow response times and unresolved issues impacting their experience negatively. #### What Are Recent G2 Reviews of AccuSourceHR, Inc.? **"[Review of Accusource Direct](https://www.g2.com/survey_responses/accusourcehr-inc-review-12382082)"** **Rating:** 4.0/5.0 stars *— Verified User in Staffing and Recruiting* [Read full review](https://www.g2.com/survey_responses/accusourcehr-inc-review-12382082) --- **"[Efficient and User-Friendly HR Solution](https://www.g2.com/survey_responses/accusourcehr-inc-review-12340746)"** **Rating:** 5.0/5.0 stars *— Lisa L.* [Read full review](https://www.g2.com/survey_responses/accusourcehr-inc-review-12340746) --- #### What Are G2 Users Discussing About AccuSourceHR, Inc.? - [What does Accusource, Inc. do?](https://www.g2.com/discussions/accusource-inc-what-does-accusource-inc-do) - [What does Accusource, Inc. do?](https://www.g2.com/discussions/what-does-accusource-inc-do) - [How long the background check takes?](https://www.g2.com/discussions/how-long-the-background-check-takes) - 1 comment ### 20. [First Advantage](https://www.g2.com/products/first-advantage/reviews) **Average Rating:** 3.4/5.0 **Total Reviews:** 106 **Product Description:** First Advantage delivers comprehensive background check and drug screening solutions that enable employers and housing providers to make confident applicant choices, reduce risk, and maintain compliance. With offices worldwide, First Advantage leverages leading technology and some of the industry’s largest global capabilities to complete background checks in 200+ countries and territories. If you’re looking for employee or resident background check solutions that enable fast and reliable decision making, we’re your First Advantage. For more detailed information on First Advantage products and services, visit fadv.com. ### What Do G2 Reviewers Say About First Advantage? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **responsive customer support** from First Advantage, enhancing their experience and satisfaction with the service. - Users find First Advantage's **ease of use** exceptional, with seamless integration and effective support enhancing their experience. - Users value the **responsive customer support** and comprehensive services of First Advantage, enhancing their hiring processes. - Users value the **prompt responsiveness** and supportive customer service from First Advantage, enhancing their overall experience. - Users value the **knowledgeable staff** of First Advantage, appreciating their helpfulness and prompt assistance throughout the process. **Cons:** - Users report experiencing **poor customer support** , facing long wait times and unhelpful responses from multiple departments. - Users report **lengthy delays** in customer service, causing frustration and complicating basic issue resolutions with First Advantage. - Users express frustration over the **lack of clarity** regarding delays and separate processes in First Advantage. - Users express frustration due to **process delays** that hinder efficiency and create negative reactions among users. - Users find the **complex processes** of First Advantage frustrating, often having to navigate multiple departments for simple issues. #### What Are Recent G2 Reviews of First Advantage? **"[Reviewing the First Advantage basis on running background check](https://www.g2.com/survey_responses/first-advantage-review-10966800)"** **Rating:** 4.5/5.0 stars *— Harshita M.* [Read full review](https://www.g2.com/survey_responses/first-advantage-review-10966800) --- **"[Smooth and Easy Process](https://www.g2.com/survey_responses/first-advantage-review-11687126)"** **Rating:** 5.0/5.0 stars *— Savannah S.* [Read full review](https://www.g2.com/survey_responses/first-advantage-review-11687126) --- #### What Are G2 Users Discussing About First Advantage? - [What is Sterling Talent Solutions used for?](https://www.g2.com/discussions/what-is-sterling-talent-solutions-used-for) - [What is A-Check Global used for?](https://www.g2.com/discussions/what-is-a-check-global-used-for) - [What do you know about First Advantage?](https://www.g2.com/discussions/what-do-you-know-about-first-advantage) ### 21. [Turn](https://www.g2.com/products/turn-technologies-inc-turn/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 36 **Product Description:** A faster and more affordable background check solution. Turn is designed to help high-volume employers screen workers. As a leading API-first background check platform we specialize in supporting talent platforms, agencies and employers in 30+ industries across the U.S. and Canada. In addition, Turn offers tailored plans to suit your needs, whether you are a start-up in the on-demand space or a category leader, Turn is designed to grow with you – providing the features and flexibility you need at every stage. ### What Do G2 Reviewers Say About Turn? *AI-generated summary from verified user reviews* **Pros:** - Users value the **responsive and helpful client interaction** at Turn, appreciating their commitment to excellent customer service. - Users appreciate the **ease of use** of Turn, finding it simple to input candidates and manage their consent. - Users value the **responsive support** from Turn, enhancing their experience through effective communication and assistance. - Users love the **simplicity and helpfulness** of Turn, enhancing their hiring and sourcing experience with ease. - Users love the **simplicity** of Turn, finding it helpful for hiring and sourcing candidates efficiently. **Cons:** - Users dislike the **mandatory checkbox for marketing** during background checks, feeling it complicates their experience. - Users find the **feature limitations** unnecessary, especially regarding mandatory checkbox selections for reports and marketing lists. - Users are frustrated by the **mandatory checkbox for marketing emails** during background check processes, limiting flexibility for organizations. - Users occasionally face **billing issues** with Turn, though many report overall satisfaction with the service. - Users find it challenging to access **customer support** , leading to frustrations while seeking assistance with their issues. #### What Are Recent G2 Reviews of Turn? **"[Love Working with Turn - Very Responsive and Open to Feedback](https://www.g2.com/survey_responses/turn-review-7386302)"** **Rating:** 5.0/5.0 stars *— Shannon B.* [Read full review](https://www.g2.com/survey_responses/turn-review-7386302) --- **"[Turn Technologies is a valuable resource in reviewing candidates](https://www.g2.com/survey_responses/turn-review-7418150)"** **Rating:** 4.5/5.0 stars *— Verified User in Package/Freight Delivery* [Read full review](https://www.g2.com/survey_responses/turn-review-7418150) --- ### 22. [HireRight](https://www.g2.com/products/hireright/reviews) **Average Rating:** 3.9/5.0 **Total Reviews:** 164 **Product Description:** HireRight is a leading global provider of technology-driven workforce risk management and compliance solutions. We provide comprehensive background screening, verification, identification, monitoring, and drug and health screening services for approximately 34,000 customers across the globe. We offer our services via a unified global software and data platform that tightly integrates into our customers’ human capital management systems, enabling highly effective and efficient workflows for workforce hiring, onboarding, and monitoring. In 2024, we screened more than 60 million job applicants, employees, and contractors for our customers and processed more than 120 million screens. At HireRight, we help you hire the right people for the right opportunities. Our innovative employment screening solutions inform hiring decisions, giving you the clarity needed to build stronger teams. Our unified global platform spans over 200 countries and territories and integrates with more than 70 industry-leading applicant tracking systems to deliver a positive customer and candidate experience. Our industry and region-focused expertise helps you create a screening program that suits your business’s specific needs, while also supporting compliance and risk management. ### What Do G2 Reviewers Say About HireRight? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **quick response and supportive customer support** from HireRight, enhancing their overall experience. - Users value the **thorough and efficient background checks** of HireRight, appreciating quick implementation and excellent support. - Users value the **ease of use** of HireRight, appreciating its user-friendly interface and helpful customer support. - Users value the **efficiency** of HireRight, with quick onboarding and rapid background checks for high-volume hiring. - Users value the **thorough and complete review** provided by HireRight, enhancing their background screening experience. **Cons:** - Users experience significant **delays** in getting results, which can extend the background check process unnecessarily. - Users experience significant **process delays** with HireRight, impacting the speed of background check results despite added security. - Users experience **slow performance** with HireRight, often facing delays in report completion and website responsiveness. - Users experience **poor customer support** , noting long response times and unhelpful assistance from representatives. - Users find the **process time-consuming** , facing delays and excessive documentation requirements that hinder their overall experience. #### Key Features - Screening and Assessments - Real-Time Tracking - Integrations - Screening and Assessments - Real-Time Tracking #### What Are Recent G2 Reviews of HireRight? **"[User-Friendly Design with Outstanding Reporting Options](https://www.g2.com/survey_responses/hireright-review-12115567)"** **Rating:** 5.0/5.0 stars *— Charan C.* [Read full review](https://www.g2.com/survey_responses/hireright-review-12115567) --- **"[Fast and Reliable Background Checks, Minor Delays](https://www.g2.com/survey_responses/hireright-review-12191184)"** **Rating:** 5.0/5.0 stars *— sonia r.* [Read full review](https://www.g2.com/survey_responses/hireright-review-12191184) --- #### What Are G2 Users Discussing About HireRight? - [What is HireRight used for?](https://www.g2.com/discussions/what-is-hireright-used-for) - [Is HireRight a good company?](https://www.g2.com/discussions/is-hireright-a-good-company) - 1 comment - [What companies use HireRight for background checks?](https://www.g2.com/discussions/what-companies-use-hireright-for-background-checks) ## What Is Background Check Software? [Pre-Employment Screening Software](https://www.g2.com/categories/pre-employment-screening) ## What Software Categories Are Similar to Background Check Software? - [Reference Check Software](https://www.g2.com/categories/reference-check) - [Drug Testing Software](https://www.g2.com/categories/drug-testing) - [SAP Store Software](https://www.g2.com/categories/sap-store) --- ## How Do You Choose the Right Background Check Software? ### What You Should Know About Background Check Software ### What is Background Check Software? The candidate may have submitted an impressive resume, aced the skills test, and dazzled interviewers, but there is usually another important step in the process before a company extends a job offer—the background check. Businesses conduct pre-employment background checks before making a final hiring decision to verify the accuracy of the information that a candidate has presented and discover other information that might influence a hiring decision. Background check software streamlines this process by automating aspects of the process and enabling companies to manage checks for multiple candidates from a single system.  Background check platforms are typically not standalone systems. These platforms are often developed by background check companies, which are known in the industry as credit reporting agencies (CRAs). These accredited companies use the technology to manage the process as they provide businesses with employment screening services. Depending on the provider, screenings might entail a search of public records that is automated, or conducted by humans, or a mix of both. In this way, use of the software typically must operate along with the background check services provided by a company. #### What Types of Background Check Software Exist? Background checking software products exist as standalone solutions as well as modules that are part of a larger human capital management (HCM) platform.  **Standalone solutions** These products are specifically devoted to managing pre-employment background checks. They often integrate with other HR software, including applicant tracking systems and core HR software. **HCM platform** Some HCM platforms come with an integrated background check module, which can streamline the sharing of candidate data for companies that already use that HCM. **What types of background screening products are available?** There are many kinds of checks that employers can request using background check software, but common ones include criminal records checks, motor vehicle reports, employment verification, credit checks, and drug tests. **Criminal background check** Criminal records checks are a common screening service provided during the employment process. These searches involve reviewing federal, state, and local records for a candidate’s past criminal convictions, both felonies, and misdemeanors, as well as active criminal cases that the candidate is named in. Some providers include global criminal record searches as part of their services. **Driving records check or motor vehicle report (MVR)** Reviews of a person’s driving record, sometimes known as motor vehicle record (MVR) screenings, locate information about a person’s driving history. This includes the status and class of their driver’s license and any past violations, going back a certain number of years. These checks are common for roles in which someone operates a vehicle as part of their job responsibilities. **Employment verification** Employment verification involves confirming a candidate’s employment history, including past places of employment, the dates they were employed, and their job responsibilities. Verifying these credentials helps companies ensure that they are hiring someone with the necessary experience for the role. Many providers also offer reference checking. **Education verification** Employers typically want to confirm that a candidate has the required education, qualifications, and training to succeed in the role. Background check solutions often include an option to verify a candidate’s education credentials, such as college degrees, certificates, licenses, or other specialized training.  **Credit checks** Checking a candidate’s credit history can help companies assess the integrity and financial responsibility of candidates, especially for candidates who may be dealing with a company’s finances as part of their job roles. Hiring managers should be aware that some states have laws restricting the use of credit checks in employment. **Drug screening** Background check companies that provide drug testing in the United States are certified third-party administrators (TPA) of the Substance Abuse Program Administrators Association (SAPAA). SAPAA’s national standards are recognized as the seal of excellence for the substance abuse testing and program management industry. Some industries require drug testing for all applicants to reduce the risk of accidents. **Industry-specific checks** Some background check companies might specialize in certain industries, while others provide general screening reports for a variety of industries and positions. Industries that might have specialized screening needs include construction, commercial and tribal gaming, education, finance, government, health care, hospitality, manufacturing, staffing, and transportation. ### What are the Common Features of Background Check Software? Common features of background screening software include administrative dashboards, candidate portals, analytics and reporting tools, and automated workflows.  **Dashboards:** A key part of any background check software is a dashboard that provides an overview of any active checks and [real-time status updates](https://www.g2.com/categories/background-check/f/real-time-tracking) on each candidate. These dashboards allow administrators to track the progress of each pre-employment screening and view an estimate of how long it will take for each report to be completed. **Candidate portal:** Platforms with candidate-facing portals enable candidates to enter information about themselves through a web interface to help speed up the process. These self-service portals also typically show candidates the status of their background check and may also send notifications or reminders, which improves the overall candidate experience.  **Automated workflows:** Automation has become a growing part of many software products. For example, when an employer orders a background check, the system might automatically send a notification to the candidate, asking them to fill out documents to initiate the process. That paperwork can then be routed to the appropriate personnel for review. Companies can also develop custom workflows so that completed background checks are routed to the proper personnel for approvals or decisions. **ATS integrations:** Most pre-employment screening platforms integrate with at least one applicant tracking system (ATS). [ATS integrations](https://www.g2.com/categories/background-check/f/integrations) facilitate the seamless transfer of data about candidates between the systems, which saves hiring managers the time it would take to move the data from one system to another and also reduces the potential for data entry errors. Many platforms offer an API to facilitate integrations with third-party software products. Integrating these systems also makes it easy for hiring managers to start a new background check with a few clicks. **Analytics and reporting:** In addition to dashboards showing up-to-the-minute status updates for current background screenings, many platforms include analytics capabilities that facilitate a more in-depth look at background check data. These reporting tools can reveal trends in an organization’s processes, such as how long checks are taking on average, or whether completion times vary depending on location—since laws vary from state to state—or at different times of the year. They may also reveal trends in the decisions made by hiring teams, enabling companies to adjust their processes as needed. Identifying these trends can help companies identify ways to speed up the process or reach greater numbers of candidates. **Compliance tools:** Automated compliance checks help administrators determine which laws and regulations apply to their pre-employment screening process. While all checks in the United States must comply with the Fair Credit Reporting Act (FCRA) and guidelines from the Equal Employment Opportunity Commission (EEOC), other laws or regulations can vary depending on where the company is located. The software can monitor compliance regulations and make sure to generate the proper forms, disclosures, and authorizations to send to candidates. At a minimum, a platform should be FCRA compliant and also adhere to the latest EEOC regulations. ### What are the Benefits of Background Screening Software? **Speed up time-to-hire:** In competitive recruiting environments, completing the hiring process promptly can mean the difference between adding a stellar new hire or losing out on that person to another company. As a result, reducing the turnaround time for a candidate screening is important, and faster checks offer companies a competitive advantage. Employment background check software automates the process of verifying the information candidates provide during the talent acquisition process. Many background check vendors are also increasingly relying on artificial intelligence to comb through big datasets for pertinent records to speed up the process. This reduces the time that the company needs to spend on authenticating information, freeing up time for other hiring and onboarding processes. **Maintain compliance:** Employee background checks are highly regulated processes, bound by local and federal regulations, and it is important for employers to maintain compliance with these rules to avoid legal problems. But keeping track of those regulations and ensuring they are closely followed can be challenging without help. Background screening solutions provide businesses with access to up-to-date compliance knowledge, which can lower the likelihood of regulatory violations and lawsuits. The best background check services will ensure that their clients are in compliance throughout the entire process. These systems can also maintain records to prove compliance later if necessary. **Increase confidence in hiring decisions:** A bad hire can cost a company thousands of dollars in recruiting expenses, productivity losses, team morale declines, and legal fees. A pre-employment background check can help the hiring team have confidence that the person they are hiring is trustworthy and won’t pose a risk to the company or its employees. Employers use background checks to verify the accuracy of the information a candidate presented during the hiring process, including that they have the qualifications required to do the job well. Employment screenings can also uncover information about a person’s history that could present workplace safety or liability risks, such as a poor driving record or a history of criminal violence. **Improve the candidate experience:** Many products provide online background check services and cloud-based dashboards so that both the applicant and the human resources professional charged with overseeing the process can check on the progress of employee background checks. Giving candidates this information improves communication during the recruiting process, which can leave candidates with a more positive impression of the company and build trust. In turn, good recruiting experiences can positively impact the company’s brand and lead to greater recruiting success. ### Who Uses Background Check Software? **Recruiters:** Members of a hiring team are the most frequent users of pre-employment screening tools. This includes in-house recruiters at businesses as well as recruiters who work for recruiting agencies or staffing firms. Recruiters use background check platforms to initiate screenings, monitor the status, and view analytics reports about the process. **Compliance team:** Employees who are responsible for maintaining a company’s compliance use background check software to ensure that the company’s employment screening processes adhere to all applicable regulations. This could include federal, state, and local laws, as well as internal company policies. A company’s attorneys may also need to access the software’s records in the event of legal issues. **Job candidates:** Many background check solutions come with candidate-facing portals, which enable job seekers to monitor the status of a screening that their prospective employer is conducting. These portals often include status dashboards and may also have the ability to send notifications or messages at different stages of the process. #### Software Related to Background Check Software Related solutions that can be used together with employment background check software include: [Applicant tracking systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats) **:** Most background screening platforms integrate with at least one ATS. These integrations facilitate the seamless transfer of data as candidates move through the hiring pipeline, which can speed up the process and reduce errors. It also enables recruiters to order background checks and view candidate information from the same screen, improving hiring workflows.  [Core HR software](https://www.g2.com/categories/core-hr) **:** Background check solutions also integrate with core HR software or [HRMS & HCM software](https://www.g2.com/categories/human-resource-management-systems), both of which contain employee documents and data. Connections between these systems streamline the transfer and sharing of employee data, both during the talent acquisition process as well as once the candidate is hired. ### Challenges with Background Check Software Background check solutions can come with their own set of challenges.  **Compliance:** One of the biggest reasons companies use employment screening services is also one that can cause difficulties — the provider’s ability to help companies maintain compliance. The various laws and regulations that govern background checks must be followed to avoid fines, lawsuits, and other issues. However, companies ordering the screening typically rely on the background check provider to ensure they are following the proper procedures and are current on the latest requirements. Platforms that lack strong compliance capabilities could open up employers to legal troubles, especially in the case of adverse actions, which refers to an employment decision that negatively impacts a candidate due to information that appeared on a background check. Buyers of background check services should make sure to ask software providers how they ensure that their platform incorporates the latest compliance regulations. **Timeliness:** Speed matters when it comes to recruiting, but background checks can sometimes be a bottleneck in the process if the results are not returned on time. The time that a background check takes can vary, depending on the number of screens the employer orders and how easy it is to access the information. Background check companies that take too long to return results could hurt a company’s recruiting efforts, as strong candidates might look elsewhere. Platforms that offer unrealistic estimates for when a screening will come in can also cause issues in the process.  **Accuracy of information:** A key reason employers run background checks is to confirm the accuracy of the information that the candidate included during the process, so the reliability of the information contained in reports is critical. Background screenings that turn up inaccurate information about a candidate or fail to uncover important details about the candidate’s background can cause serious issues for both the employer and the candidate. Companies should have confidence that the pre-employment screening tools have systems in place to confirm the accuracy of the information that the platform produces. ### Which Companies Should Buy Background Check Software? Nearly every industry can benefit from implementing background check software into their hiring process. But some industries, in particular, are particularly reliant on these solutions. **Construction:** The construction industry uses background check services to maintain workplace safety and ensure that its workers have the required licenses and skills to do the job. **Retail and hospitality:** Industries in which turnover rates are higher, such as retail and hospitality, require that employers can quickly conduct background checks to ensure they are fully staffed, especially during peak seasons.  **Healthcare:** For healthcare roles, especially those that require direct contact with patients, employers must verify the backgrounds of employees to ensure they have the required licenses and certifications. Background check software helps businesses monitor compliance regulations in this heavily regulated industry. **Nonprofits:** Volunteer organizations use background screenings to identify whether there is anything in a prospective volunteer’s past that could make them a poor fit for working with the organization’s clients, and even expose the nonprofit to lawsuits or bad press. **Staffing:** Because they deal with a high volume of candidates, staffing agencies rely on background check tools to efficiently screen clients and place them in jobs faster. ### How to Buy Background Check Software #### Requirements Gathering (RFI/RFP) for Background Check Software When gathering requirements for software, buyers should consider the kinds of employment screenings that the company is likely to use most often. Different background check providers may offer various screening types, so companies should know upfront which pre-employment screening products their ideal provider must have. Companies should also consider which other features are important to them in a background check solution, such as dashboards, notifications, and candidate portals. Since there are different approaches to completing background screenings, buyers should also think about whether they are comfortable with computers and algorithms doing much of the searching, or if they would prefer for humans to be doing more of that work. #### Compare Background Check Software Products **Create a long list** An initial list of potential background screening services should include any products that meet the company’s basic requirements. At this point, buyers should be aiming to get a sense of the features of potential solutions and the kinds of services they can provide.  **Create a short list** After a long list has been created, it’s time to look at each product in more detail to determine if it will meet the company’s needs and deserves to be put on their short list. This should include evaluating additional features of each product beyond the ones identified as essential to determine if that additional functionality would bring additional benefits to the company’s recruiting process. **Conduct demos** By the time the company is ready to conduct demos, buyers should have a sense of the features that products on the short list offer and be ready to evaluate how effectively those features meet the organization’s needs. Sellers should walk buyers through how the company conducts the background check from beginning to end. Buyers should consider the user interface of the platform and whether the information on sample reports is easy to access and understand. Demos are also a good time to ask questions about how long screenings take on average, how the company maintains compliance with laws and regulations, and how well the software integrates with the buyer’s existing systems. #### Selection of Background Check Software **Choose a selection team** The selection team should include any stakeholders who might be using the product, including a company’s recruiting team and any other relevant HR personnel. **Negotiation** After narrowing in on a preferred product, it’s time to negotiate a pricing package. Buyers must consider the pricing model of the software, including whether the software comes with a monthly or annual fee and how much different types of screens cost. Buyers can sometimes negotiate discounts if they buy a package that contains a larger number of screens. Pricing can also vary by how thorough each search is and how long it takes to complete.  **Final decision** HR leaders are likely to make the final decision on which platform to use since a background check vendor will have a key role in protecting the company’s reputation and reducing its legal risk. ### What Does Background Check Software Cost? The cost of a background check typically varies by how many different screenings it includes and which screenings are being done. A basic screening might cost as little as $10 per report, while more complicated screenings that include searching court records, sex offender databases, credit reports, and other data sources could cost $100 or more per report. #### Return on Investment (ROI) Buyers should consider whether their background check provider is giving them confidence in their hiring decisions while also providing efficient services at a competitive price. Analyzing whether the company’s time-to-hire is improved after implementing the software can be a key way to evaluate the ROI of the system. ### Implementation of Background Check Software **How is Background Check Software Implemented?** Many modern background check systems are cloud-based, so implementation often involves setting up user accounts and having users log into a portal through a web browser.  **Who is Responsible for Background Check Software Implementation?** Recruiters and other HR personnel are the most likely users of background check software and are likely to be the ones leading the implementation, with assistance from IT staff. **What Does the Implementation Process Look Like for Background Check Software?** The background check vendor will likely create user accounts during implementation and ensure each user can log into the system. Training should be provided to walk buyers through the capabilities of the software and general workflows. Companies will also need to work with the background check provider to integrate their existing applicant tracking system or core HR software into the new platform.  **When Should You Implement Background Check Software?** Employment background check software can be implemented at any time. For companies in industries that see large seasonal fluctuations in hiring volume, it would be prudent to implement the system well in advance of their peak hiring season to ensure hiring teams are well trained before they need to handle a large volume of candidates. ### Background Check Software Trends **Artificial intelligence** Much as artificial intelligence and machine learning are impacting other HR software markets, AI has become a part of a growing number of background screening solutions. Companies use AI to assist with searching massive datasets, such as national criminal databases, for information that could be relevant to a candidate screening. AI can greatly reduce the time it takes to search these large datasets and reduce the costs involved with hiring. However, some candidates whose public records have been checked using AI-powered background check tools have complained that the systems make mistakes, such as wrongly linking them to a different person with a criminal history.