Compare Stella Connect and Verint Foresee
See this
side-by-side comparison of Stella Connect vs. Verint Foresee
based on preference data from user reviews. Stella Connect rates 4.5/5 stars with 21 reviews. By contrast, Verint Foresee rates 4.0/5 stars with 12 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.
 Stella Connect |  Verint Foresee | |
| Star Rating | Stella Connect | Verint Foresee |
| Market Segments | Stella Connect Mid-Market (61.1% of reviews) | Verint Foresee Enterprise (83.3% of reviews) |
| Entry Level Price | Stella Connect No pricing information available | Verint Foresee No pricing information available |
Stella Connect vs Verint Foresee
When assessing the two solutions, reviewers found Stella Connect easier to use, set up, and administer. Reviewers also preferred doing business with Stella Connect overall.
- Reviewers felt that Stella Connect meets the needs of their business better than Verint Foresee.
- When comparing quality of ongoing product support, reviewers felt that Stella Connect is the preferred option.
- When assessing product direction, Stella Connect and Verint Foresee received similar ratings from our reviewers.
Categories
Shared Categories
Stella Connect and Verint Foresee are categorized as Experience Management
Unique Categories
Stella Connect is categorized as Contact Center Quality Assurance
Verint Foresee is categorized as Session Replay and Customer Success
Pricing
Free Trial Unavailable
Free Trial Unavailable
Ratings
Meets Requirements
Stella Connect
Responses: 18
Verint Foresee
Responses: 12
Ease of Use
Stella Connect
Responses: 18
Verint Foresee
Responses: 12
Ease of Setup
Stella Connect
Responses: 10
Verint Foresee
Responses: 7
Ease of Admin
Stella Connect
Responses: 10
Verint Foresee
Responses: 7
Quality of Support
Stella Connect
Responses: 17
Verint Foresee
Responses: 12
Ease of Doing Business With
Stella Connect
Responses: 9
Verint Foresee
Responses: 7
Product Direction (% positive)
Stella Connect
Responses: 18
Verint Foresee
Responses: 12
Features
Analytics
Net Promoter Score (NPS)
Stella Connect
Verint Foresee
Customer Satisfaction (CSAT) Score
Stella Connect
Verint Foresee
Customer Effort Score (CES)
Stella Connect
Verint Foresee
Gamification
Stella Connect
Verint Foresee
Customization
Stakeholder Management
Stella Connect
Verint Foresee
Multilanguage Support
Stella Connect
Verint Foresee
Multiple Branding Support
Stella Connect
Verint Foresee
Vertical-specific Solutions
Stella Connect
Verint Foresee
Reviewers' Company Size
Reviewers of Stella Connect were most often representing companies in the Mid-Market segment, while reviewers for Verint Foresee were more commonly in the Enterprise segment.
Small-Business
(50 or fewer emp.)
Stella Connect
Verint Foresee
Mid-Market
(51-1000 emp.)
Stella Connect
Verint Foresee
Enterprise
(> 1000 emp.)
Stella Connect
Verint Foresee
Reviewers' Industry
Consumer Services
27.8%
Retail
22.2%
Computer Software
11.1%
Textiles
5.6%
Outsourcing/Offshoring
5.6%
Other
27.8%
Banking
25.0%
Retail
16.7%
Internet
16.7%
Real Estate
8.3%
Newspapers
8.3%
Other
25.0%
Reviews
Most Helpful Favorable Review
Melissa W.
Administrator in Retail
It is so great to be able to open one tool and have CSAT, 1:1 coaching and QA available! The installation couldn't have been easier and the Stella team has been fantastic about being there to answer any questions and to gather feedback. I wish we would...
User in Retail
Satisfaction Scores, Open-Ends and Priority Map. Satisfaction scores broken down by elements and impact help in gauging site performance by usability. Open-Ends provide direct customer feedback by average satisfaction scores. Priority Map enables comparison...
Most Helpful Critical Review
Paige D.
User in Retail
As a lead manager I don’t have access to the entire store reviews. I can only access mine, while my other managers can access everything. How am I supposed to coach my associates based on Stella reviews?
Top Alternatives
Discussions
Stella Connect has no discussions with answers
Verint Foresee has no discussions with answers
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