# Spruce Health vs TigerConnect Clinical Collaboration Platform Comparison
---
## AI Generated Summary
- **G2 reviewers report** that TigerConnect excels in **ease of use** , with users highlighting its intuitive interface and the ability to collaborate instantly. One user mentioned that it has become an essential part of their workflow, particularly for improving communication processes.
- **Users say** that Spruce Health stands out for its **versatility** , allowing seamless communication through text, app, and browser for telehealth sessions. Reviewers appreciate the ability to manage multiple communication methods, making it a valuable tool for private practices.
- **According to verified reviews** , TigerConnect has a strong reputation for **HIPAA compliance** , with users praising its security features. One reviewer noted the platform's reliability in facilitating two-way communication while adhering to compliance standards.
- **Reviewers mention** that Spruce Health offers a **quick setup** process, which is particularly beneficial for new practices. Users have expressed satisfaction with how easy it is to get their business line and secure messaging operational in just minutes.
- **G2 reviewers highlight** that while TigerConnect has a solid overall rating, it has fewer recent reviews compared to Spruce Health, which may indicate a more active user base and ongoing improvements in the latter's offerings.
- **Users report** that both platforms have their strengths, but TigerConnect is noted for its **workflow enhancement** capabilities, while Spruce Health is recognized for its **patient communication** features, making it easier for practices to engage with patients effectively.



| | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Star Rating** | 4.7 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 344 | 195 | 
| **Largest Market Segment** | Small-Business (98.8% of reviews) | Mid-Market (37.4% of reviews) | 
| **Entry Level Price** | $24.00 1 User Per Month | Contact Us | 

---
## Top Pros & Cons

### Spruce Health

Pros:
- Ease of Use (16 reviews)
- Efficiency (13 reviews)

Cons:
- Limited Features (8 reviews)
- Missing Features (7 reviews)

### TigerConnect Clinical Collaboration Platform

Pros:
- Ease of Use (2 reviews)
- Accessibility (1 reviews)

Cons:
- Missing Features (1 reviews)

---
## Ratings Comparison
| Rating | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
  | **Meets Requirements** | 9.1 (268 reviews) | 9.2 (166 reviews) | 
  | **Ease of Use** | 9.0 (274 reviews) | 9.3 (172 reviews) | 
  | **Ease of Setup** | 8.9 (135 reviews) | 9.1 (87 reviews) | 
  | **Ease of Admin** | 9.1 (99 reviews) | 9.0 (85 reviews) | 
  | **Quality of Support** | 8.9 (257 reviews) | 9.0 (151 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (96 reviews) | 9.2 (83 reviews) | 
  | **Product Direction (% positive)** | 8.9 (237 reviews) | 8.6 (176 reviews) | 

---
## Pricing

### Spruce Health

#### Entry-Level Pricing

Plan: Basic Plan

Price: $24.00 1 User Per Month

Description: The Basic plan is a great plan to get started. If you have multiple teammates, on this plan you can all get your own direct number. 

Key Features:
- Simple and Robust HIPAA Compliance
- Business Associate Agreement (BAA)
- Advanced Medical Phone System 

[Browse all 2 editions](https://www.g2.com/products/spruce-health/pricing)

#### Free Trial

Yes

### TigerConnect Clinical Collaboration Platform

#### Entry-Level Pricing

Plan: Clinical Collaboration Platform 

Price: Contact Us

Key Features:
- Role and Team-Based Secure Communication via Text, Voice, & Video 
- 99.995% Uptime & Reliability 
- HIPAA-Compliant & HITRUST-Certified 

[Browse all 4 editions](https://www.g2.com/products/tigerconnect-clinical-collaboration-platform/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Clinical Communication and Collaboration

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | N/A | N/A |
| **TigerConnect Clinical Collaboration Platform** | 8.8/10 | 111 |

#### Collaboration

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Modules** | Not enough data | 8.7 (102 reviews) | 
| **Scheduling** | Not enough data | 8.3 (91 reviews) | 
| **Reporting** | Not enough data | 8.6 (93 reviews) | 

#### Communication

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Security** | Not enough data | 9.5 (106 reviews) | 
| **Health Care Messages** | Not enough data | 9.5 (108 reviews) | 
| **Alarms** | Not enough data | 9.0 (94 reviews) | 
| **Messaging** | Not enough data | 9.4 (109 reviews) | 
| **Telephone** | Not enough data | 8.4 (93 reviews) | 
| **Notifications** | Not enough data | 9.2 (106 reviews) | 

#### Patient Management

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Staff Scheduling** | Not enough data | 8.3 (80 reviews) | 
| **Patient Retention** | Not enough data | 8.3 (77 reviews) | 
| **CDI (Clinical Document Improvement)** | Not enough data | 8.5 (78 reviews) | 

#### Operations

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Correspondance Variety** | Not enough data | 8.6 (86 reviews) | 
| **Data Sharing** | Not enough data | 8.8 (86 reviews) | 
| **Cross Platform Support** | Not enough data | 8.5 (79 reviews) | 
| **Routing** | Not enough data | 8.4 (76 reviews) | 
| **Health Care IT Integration** | Not enough data | 8.8 (78 reviews) | 
| **Analytics and Reporting** | Not enough data | 8.5 (79 reviews) | 
| **Messaging Security** | Not enough data | 9.5 (95 reviews) | 

### HIPAA Compliant Messaging

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | 9.0/10 | 78 |
| **TigerConnect Clinical Collaboration Platform** | 9.3/10 | 101 |

#### Platform

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **User Authorization - HIPAA Compliant Messaging** | 9.2 (71 reviews) | 9.7 (100 reviews) | 
| **Compliant Texting - HIPAA Compliant Messaging** | 9.0 (74 reviews) | 9.5 (99 reviews) | 
| **Compliant Emailing - HIPAA Compliant Messaging** | Feature Not Available | 9.0 (95 reviews) | 
| **Clinical Communication - HIPAA Compliance** | 9.0 (71 reviews) | 9.5 (96 reviews) | 
| **HIPAA Compliance - HIPAA Compliant Messaging** | 9.3 (71 reviews) | 9.6 (96 reviews) | 
| **Operating Systems - HIPAA Compliant Messaging** | 9.1 (67 reviews) | 9.4 (91 reviews) | 
| **Message Lifespan - HIPAA Compliant Messaging** | Feature Not Available | 8.5 (94 reviews) | 
| **Workflow Enhancement - HIPAA Compliant Messaging** | 8.6 (69 reviews) | 9.3 (91 reviews) | 

### Medical Staff Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | N/A | N/A |
| **TigerConnect Clinical Collaboration Platform** | 9.1/10 | 29 |

#### Operations

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Automated Scheduling** | Not enough data | 8.9 (25 reviews) | 
| **Absence Management** | Not enough data | 9.0 (26 reviews) | 
| **Mobile Access** | Not enough data | 9.3 (28 reviews) | 
| **Resource Management** | Not enough data | 8.8 (23 reviews) | 

#### Administrative

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Employee Work Status** | Not enough data | 9.4 (25 reviews) | 
| **Days-Off Approval** | Not enough data | 9.0 (26 reviews) | 
| **Time Tracking** | Not enough data | 9.0 (24 reviews) | 
| **Staffing Data** | Not enough data | 9.1 (25 reviews) | 
| **Mass Notifications** | Not enough data | 9.5 (28 reviews) | 

### Patient Engagement

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | 7.4/10 | 41 |
| **TigerConnect Clinical Collaboration Platform** | 8.1/10 | 16 |

#### Patient-Centered Functions

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Online Presence Management** | 6.6 (34 reviews) | 8.5 (13 reviews) | 
| **Patient Feedback Management** | 7.0 (34 reviews) | 8.1 (14 reviews) | 
| **Patient Portal** | Feature Not Available | 7.9 (13 reviews) | 
| **Patient Communications** | 9.5 (40 reviews) | 8.7 (14 reviews) | 
| **Integration with Wearables** | Feature Not Available | 7.7 (13 reviews) | 

#### Operations

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Workflow Management** | 8.8 (37 reviews) | 8.9 (14 reviews) | 
| **Interoperability** | 8.2 (35 reviews) | 8.8 (16 reviews) | 
| **Digital Intake Forms** | Feature Not Available | 8.2 (14 reviews) | 
| **Engagement Measuring** | Feature Not Available | 8.1 (15 reviews) | 
| **Patient Satisfaction Management** | 8.1 (33 reviews) | 8.4 (15 reviews) | 
| **EHR Integration** | 5.3 (33 reviews) | 7.4 (12 reviews) | 
| **IPC Systems Integration** | 5.7 (27 reviews) | 8.5 (11 reviews) | 

#### Generative AI

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **AI Text Summarization** | 7.7 (22 reviews) | 8.5 (12 reviews) | 

### Telemedicine

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | 8.2/10 | 178 |
| **TigerConnect Clinical Collaboration Platform** | N/A | N/A |

#### Technology

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Telecommunications** | 9.2 (154 reviews) | Not enough data | 
| **Low Bandwidth Support** | 8.1 (100 reviews) | Not enough data | 
| **EHR Integration** | 6.0 (64 reviews) | Not enough data | 

#### Administration

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Practice Branding** | 7.9 (82 reviews) | Not enough data | 
| **Practice Specific** | 8.3 (112 reviews) | Not enough data | 
| **Charting And Documentation** | 6.6 (72 reviews) | Not enough data | 

#### Compliance

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **HIPAA Compliance** | 9.6 (168 reviews) | Not enough data | 
| **State Regulation Compliance** | 9.6 (141 reviews) | Not enough data | 

### Medical Spa

| Product | Score | Reviews |
|---|---|---|
| **Spruce Health** | N/A | N/A |
| **TigerConnect Clinical Collaboration Platform** | N/A | N/A |

#### Business Management

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Merchant Services** | Not enough data | Not enough data | 
| **Appointment Scheduling** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 

#### Marketing

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Client Communications** | Not enough data | Not enough data | 
| **Loyalty Management** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 

#### Practice Management

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Patient Records** | Not enough data | Not enough data | 
| **Photo Management** | Not enough data | Not enough data | 
| **E-Prescribing and Lab Orders** | Not enough data | Not enough data | 
| **Patient Portal** | Not enough data | Not enough data | 
| **Insurance Billing** | Not enough data | Not enough data | 

#### Platform Tools

| Feature | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Healthtech Integrations** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (2):** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement), [HIPAA Compliant Messaging Software](https://www.g2.com/categories/hipaa-compliant-messaging)

**Unique to Spruce Health (2):** [Telemedicine Software](https://www.g2.com/categories/telemedicine), [Medical Spa Software](https://www.g2.com/categories/medical-spa)

**Unique to TigerConnect Clinical Collaboration Platform (2):** [Medical Staff Scheduling Software](https://www.g2.com/categories/medical-staff-scheduling), [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration)


---
## Reviewer Demographics

### By Company Size

| Segment | Spruce Health | TigerConnect Clinical Collaboration Platform | 
|---|---|---|
| **Small-Business** | 98.8% | 29.2% | 
| **Mid-Market** | 1.2% | 37.4% | 
| **Enterprise** | 0% | 33.3% | 

### By Industry

#### Spruce Health

- **Mental Health Care:** 61.8%
- **Health, Wellness and Fitness:** 12.1%
- **Medical Practice:** 11.5%
- **Hospital & Health Care:** 10.6%
- **Individual & Family Services:** 1.5%
- **Alternative Medicine:** 1.2%
- **Civic & Social Organization:** 0.6%
- **Professional Training & Coaching:** 0.3%
- **Education Management:** 0.3%
- **Consumer Services:** 0.3%

#### TigerConnect Clinical Collaboration Platform

- **Hospital & Health Care:** 64.6%
- **Medical Practice:** 14.4%
- **Health, Wellness and Fitness:** 6.2%
- **Mental Health Care:** 4.6%
- **Higher Education:** 2.6%
- **Telecommunications:** 1.0%
- **Medical Devices:** 1.0%
- **Information Technology and Services:** 1.0%
- **Consumer Services:** 1.0%
- **Research:** 0.5%
- **Other:** 3.1%

---
## Alternatives

### Alternatives to Spruce Health

- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [iPlum](https://www.g2.com/products/iplum/reviews) — 4.3/5 stars (201 reviews)
- [SimplePractice](https://www.g2.com/products/simplepractice/reviews) — 4.1/5 stars (128 reviews)
- [Practice Better](https://www.g2.com/products/practice-better/reviews) — 4.7/5 stars (298 reviews)
- [Carepatron](https://www.g2.com/products/carepatron/reviews) — 4.5/5 stars (596 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (600 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4165 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [ModMed](https://www.g2.com/products/modmed/reviews) — 4.5/5 stars (361 reviews)

### Alternatives to TigerConnect Clinical Collaboration Platform

- [OhMD](https://www.g2.com/products/ohmd/reviews) — 4.8/5 stars (170 reviews)
- [symplr Clinical Communications](https://www.g2.com/products/symplr-clinical-communications/reviews) — 4.5/5 stars (147 reviews)
- [Spok](https://www.g2.com/products/spok/reviews) — 3.8/5 stars (12 reviews)
- [Weave](https://www.g2.com/products/weave-weave/reviews) — 4.6/5 stars (433 reviews)
- [OnPage](https://www.g2.com/products/onpage/reviews) — 4.3/5 stars (313 reviews)
- [Rocket.Chat](https://www.g2.com/products/rocket-chat/reviews) — 4.2/5 stars (374 reviews)
- [Paubox](https://www.g2.com/products/paubox/reviews) — 4.9/5 stars (600 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1126 reviews)
- [Virtru Email Encryption](https://www.g2.com/products/virtru-email-encryption/reviews) — 4.4/5 stars (417 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3505 reviews)

---
## Top Discussions

### Spruce Health

- Title: [Is Spruce a ERP system?](https://www.g2.com/discussions/is-spruce-a-erp-system) — 10 comments
  > **Top comment:** "Not really. They have components of an ERP system, but it's not designed to manage charts/notes...etc."
- Title: [What does Spruce do?](https://www.g2.com/discussions/what-does-spruce-do) — 1 comment
  > **Top comment:** "HIPAA compliant phone number, fax, and messaging system for healthcare providers"
- Title: [What is spruce software?](https://www.g2.com/discussions/what-is-spruce-software) — 1 comment *(includes official response)*
  > **Top comment:** "Spruce is an all in one communication software built from the ground up for healthcare practices. Spruce can help you with your business phone system..."
- Title: [Best way to download your convos for your record keeping?](https://www.g2.com/discussions/best-way-to-download-your-convos-for-your-record-keeping) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a medical record so many of our clinicians actually keep everything within Spruce. You can use our search feature to find anything at a later time..."
- Title: [are there any other platforms that are similar that may be a bit more affordable? and does Spruce actually have a number to call so when having technical problems I can speak to a live rep?](https://www.g2.com/discussions/are-there-any-other-platforms-that-are-similar-that-may-be-a-bit-more-affordable-and-does-spruce-actually-have-a-number-to-call-so-when-having-technical-problems-i-can-speak-to-a-live-rep) — 1 comment, 1 upvote
  > **Top comment:** "Spruce is a robust medical communication platform so it's tricky to compare pricing with other solutions. Depending on what you are seeking, there may be..."

### TigerConnect Clinical Collaboration Platform

- Title: [What is TigerConnect app?](https://www.g2.com/discussions/what-is-tigerconnect-app) — 1 comment
  > **Top comment:** "Clinical collaboration messaging application "

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/spruce-health-vs-tigerconnect-clinical-collaboration-platform)