Compare Sprout Social and ZoomSphere

At a Glance
Sprout Social
Sprout Social
Star Rating
(6,210)4.4 out of 5
Market Segments
Small-Business (44.6% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $79.00 1 user/per month (billed annually)
Free Trial is available
Browse all 5 pricing plans
ZoomSphere
ZoomSphere
Star Rating
(18)4.7 out of 5
Market Segments
Small-Business (82.4% of reviews)
Information
Pros & Cons
Entry-Level Pricing
$199.00 50 Users Per Month
Browse all 2 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Sprout Social excels in overall user satisfaction, boasting a significantly higher G2 Score compared to ZoomSphere. Users appreciate its robust features, particularly the native social listening capabilities that help identify trends and potential crises before they escalate.
  • Users say that while both platforms offer ease of use, ZoomSphere stands out with its intuitive and user-friendly interface. Reviewers highlight how easy it is to manage multiple social media profiles, making it a favorite for those juggling various accounts.
  • According to verified reviews, Sprout Social's implementation process is praised for its convenience, with users noting that they quickly grasped the platform's functionalities. This contrasts with ZoomSphere, which, despite its strengths, may not have the same level of recognition in recent user feedback.
  • Reviewers mention that Sprout Social provides excellent reporting features, with many finding the reports and graphs helpful for presentations. This is a key area where Sprout Social shines, as users find it easy to schedule posts across multiple accounts, enhancing their workflow.
  • G2 reviewers highlight the quality of support from both platforms, but ZoomSphere receives particular praise for its responsive customer service. Users appreciate the quick assistance they receive, which is crucial for resolving issues promptly.
  • Users report that while both tools cater well to small businesses, Sprout Social has a broader market presence and a wealth of user reviews, indicating a more established reputation. This can be a deciding factor for buyers looking for a reliable and well-supported solution.
Pricing
Entry-Level Pricing
Sprout Social
Essentials
Starting at $79.00
1 user/per month (billed annually)
Browse all 5 pricing plans
ZoomSphere
ZoomSphere
$199.00
50 Users Per Month
Browse all 2 pricing plans
Free Trial
Sprout Social
Free Trial is available
ZoomSphere
Free Trial is available
Ratings
Meets Requirements
8.5
5,288
8.7
13
Ease of Use
8.8
5,348
9.3
14
Ease of Setup
8.7
3,714
9.5
11
Ease of Admin
8.8
2,234
9.5
7
Quality of Support
8.6
4,724
9.8
14
Has the product been a good partner in doing business?
8.7
2,200
9.3
7
Product Direction (% positive)
8.9
5,203
10.0
13
Features by Category
Social Media AnalyticsHide 16 FeaturesShow 16 Features
7.3
3,617
8.6
10
Social Analytics
7.7
2978
Feature Not Available
7.8
3156
Feature Not Available
8.8
3370
8.9
9
7.2
2603
Feature Not Available
7.0
2610
Feature Not Available
7.3
2370
Feature Not Available
7.1
2308
Feature Not Available
Reports & Dashboards
8.1
3219
8.3
9
8.5
3268
8.5
9
8.5
3127
8.7
9
Feature Not Available
Feature Not Available
Agentic AI - Social Media Analytics
6.2
893
Feature Not Available
6.2
890
Feature Not Available
6.2
879
Feature Not Available
6.2
887
Feature Not Available
6.3
889
Feature Not Available
Social Media ManagementHide 20 FeaturesShow 20 Features
7.5
4,538
9.2
13
Content & Collaboration
8.9
3189
9.2
12
7.9
2923
8.9
12
8.2
3010
9.4
12
8.0
2893
9.2
12
8.3
3001
9.2
12
Feature Not Available
9.2
10
Social Management
8.6
4300
8.8
12
8.9
4322
9.2
12
8.1
3811
Feature Not Available
8.5
4187
9.4
12
Feature Not Available
Feature Not Available
7.9
2900
Feature Not Available
7.5
2492
Feature Not Available
Agentic AI - Social Media Management
6.2
1062
Feature Not Available
6.4
1054
Feature Not Available
6.5
1060
Feature Not Available
6.5
1046
Feature Not Available
6.4
1035
Feature Not Available
6.4
1036
Feature Not Available
6.5
1036
Feature Not Available
Social Media Listening ToolsHide 15 FeaturesShow 15 Features
7.4
2,150
Not enough data
Monitoring & Listening
8.5
1903
Not enough data
7.0
1436
Not enough data
8.0
1220
Not enough data
7.9
1195
Not enough data
7.7
1163
Not enough data
7.8
1192
Not enough data
Agentic AI - Social Media Listening Tools
6.4
388
Not enough data
6.4
387
Not enough data
6.4
387
Not enough data
6.4
387
Not enough data
6.4
387
Not enough data
Data Management & Analysis
7.5
1208
Not enough data
8.6
1967
Not enough data
8.1
1226
Not enough data
7.8
1126
Not enough data
Social Customer ServiceHide 14 FeaturesShow 14 Features
7.8
1,629
9.3
9
Generative AI
7.1
863
Not enough data
6.9
849
Feature Not Available
Process
8.4
1466
9.3
7
7.9
1248
9.3
7
7.7
1009
Feature Not Available
Channels
Feature Not Available
9.0
7
8.9
1522
9.3
7
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Feature Not Available
Insight
7.4
1127
Feature Not Available
8.4
1431
9.2
8
Feature Not Available
Feature Not Available
Feature Not Available
9.4
8
Categories
Categories
Shared Categories
Sprout Social
Sprout Social
ZoomSphere
ZoomSphere
Sprout Social and ZoomSphere are categorized as Social Media Suites, Social Media Management, Social Media Analytics, and Social Customer Service
Unique Categories
Sprout Social
Sprout Social is categorized as Social Media Listening Tools
ZoomSphere
ZoomSphere has no unique categories
Reviews
Reviewers' Company Size
Sprout Social
Sprout Social
Small-Business(50 or fewer emp.)
44.6%
Mid-Market(51-1000 emp.)
37.7%
Enterprise(> 1000 emp.)
17.7%
ZoomSphere
ZoomSphere
Small-Business(50 or fewer emp.)
82.4%
Mid-Market(51-1000 emp.)
0%
Enterprise(> 1000 emp.)
17.6%
Reviewers' Industry
Sprout Social
Sprout Social
Marketing and Advertising
20.5%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.8%
Computer Software
3.2%
Other
60.8%
ZoomSphere
ZoomSphere
Marketing and Advertising
29.4%
Computer Software
11.8%
Telecommunications
5.9%
Online Media
5.9%
Museums and Institutions
5.9%
Other
41.2%
Alternatives
Sprout Social
Sprout Social Alternatives
Reputation
Reputation
Add Reputation
Sprinklr Social
Sprinklr Social
Add Sprinklr Social
Eclincher
Eclincher
Add Eclincher
Statusbrew
Statusbrew
Add Statusbrew
ZoomSphere
ZoomSphere Alternatives
Hootsuite
Hootsuite
Add Hootsuite
Loomly
Loomly
Add Loomly
Agorapulse
Agorapulse
Add Agorapulse
Emplifi
Emplifi
Add Emplifi
Discussions
Sprout Social
Sprout Social Discussions
Is there a place of education for users?
7 Comments
Eileen C.
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
Rachael S.
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
ZoomSphere
ZoomSphere Discussions
Monty the Mongoose crying
ZoomSphere has no discussions with answers