Compare Sprout Social and Synup 
Featured Products
At a Glance
Market Segments
Small-Business (44.6% of reviews)
Small-Business (75.4% of reviews)
Entry-Level Pricing
Starting at $79.00 1 user/per month (billed annually)
No pricing available
Sprout Social
Star Rating
(6,208)4.4 out of 5
Market Segments
Small-Business (44.6% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $79.00 1 user/per month (billed annually)
Free Trial is available
Browse all 5 pricing plansSynup
Star Rating
(316)4.5 out of 5
Market Segments
Small-Business (75.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about SynupSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprout Social excels in user experience, with many praising its intuitive interface and quick setup. Users have noted that they were able to grasp the platform's features within just a few hours, making it a breeze to schedule posts and manage multiple accounts.
- Users say that Synup shines in its ability to manage business listings across various search engines, providing a centralized dashboard for updating information. This feature is particularly beneficial for businesses looking to maintain consistent online visibility and improve their SEO.
- Reviewers mention that Sprout Social's reporting capabilities are a standout feature, with users finding the reports and graphs helpful for presentations. The platform's native social listening tools also allow users to identify trends and potential crises before they escalate.
- According to verified reviews, Synup's strength lies in its dynamic review management, which helps businesses enhance their online reputation. Users appreciate how the tool centralizes communication and allows for effective social media posting, contributing to improved SEO visibility.
- G2 reviewers highlight that while Sprout Social has a higher overall satisfaction score, Synup offers competitive ratings in areas like quality of support and ease of use. Users have noted that Synup's customer service is responsive and helpful, which is crucial for businesses needing assistance.
- Users report that Sprout Social's advanced analytics features, such as post performance tracking and sentiment analysis, provide valuable insights that help in campaign optimization. In contrast, while Synup offers similar features, users feel that Sprout Social's analytics are more robust and user-friendly.
Pricing
Entry-Level Pricing
Sprout Social
Essentials
Starting at $79.00
1 user/per month (billed annually)
Created for social media professionals focused on simplifying publishing workflows.
- Connect up to 5 social profiles
- Increase your visibility with optimal send times
- Track performance with profile and post-level reporting
Synup
No pricing availableFree Trial
Sprout Social
Free Trial is available
Synup
No trial information availableRatings
Meets Requirements
8.5
5,285
9.0
253
Ease of Use
8.8
5,345
8.9
257
Ease of Setup
8.7
3,710
8.9
186
Ease of Admin
8.8
2,232
8.8
147
Quality of Support
8.6
4,721
9.2
250
Has the product been a good partner in doing business?
8.7
2,198
8.9
148
Product Direction (% positive)
8.9
5,201
9.2
245
Features by Category
Social Analytics
7.7
2977
10.0(won by 2.3)
31
7.8
3156
10.0(won by 2.2)
31
8.8
3369
10.0(won by 1.2)
31
7.2
2603
10.0(won by 2.8)
30
7.0
2609
10.0(won by 3.0)
30
7.3
2369
10.0(won by 2.7)
31
7.1
2308
9.8(won by 2.7)
32
Reports & Dashboards
8.1
3218
9.9(won by 1.8)
31
8.5
3267
9.9(won by 1.4)
32
8.5
3126
10.0(won by 1.5)
31
Feature Not Available
10.0(won by default)
30
Agentic AI - Social Media Analytics
6.2
893
10.0(won by 3.8)
5
6.2
889
10.0(won by 3.8)
5
6.2
879
10.0(won by 3.8)
5
6.2
887
10.0(won by 3.8)
5
6.3
889
10.0(won by 3.7)
5
Business Tools
Not enough data
9.6
53
Not enough data
9.8
50
Not enough data
9.8
48
Not enough data
9.8
54
Not enough data
9.8
54
Customer Tools
Not enough data
9.9
57
Not enough data
9.9
53
Not enough data
9.8
54
Not enough data
9.8
55
Agentic AI - Revenue Operations & Intelligence (RO&I)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Listing Management
Not enough data
8.9
141
|
Verified
Not enough data
9.0
134
|
Verified
Not enough data
8.9
144
|
Verified
Not enough data
9.0
149
|
Verified
Performance
Not enough data
9.0
152
|
Verified
Not enough data
8.9
154
|
Verified
Local Search Optimization
Not enough data
9.0
104
|
Verified
Not enough data
9.4
116
|
Verified
Not enough data
9.1
117
|
Verified
Not enough data
9.1
115
|
Verified
Not enough data
8.9
105
|
Verified
Not enough data
9.0
119
|
Verified
Content & Collaboration
8.9
3188
9.9
61
7.9
2924
9.9
59
8.2
3011
9.9
59
8.0
2894
9.9
59
8.3
3002
9.9
59
Feature Not Available
9.9
59
Social Management
8.6
4297
9.9
63
8.9
4319
9.9
62
8.1
3812
9.9
60
8.5
4187
9.9
61
Feature Not Available
9.8
61
7.9
2900
9.9
61
7.5
2491
9.8
32
Agentic AI - Social Media Management
6.2
1062
10.0
5
6.4
1054
10.0
5
6.5
1059
10.0
5
6.5
1045
10.0
5
6.4
1035
10.0
5
6.4
1036
10.0
5
6.5
1036
10.0
5
Monitoring & Listening
8.5
1902
Not enough data
7.0
1435
Not enough data
8.0
1218
Not enough data
7.9
1195
Not enough data
7.7
1163
Not enough data
7.8
1191
Not enough data
Agentic AI - Social Media Listening Tools
6.4
387
Not enough data
6.4
386
Not enough data
6.4
387
Not enough data
6.4
387
Not enough data
6.4
387
Not enough data
Data Management & Analysis
7.5
1208
Not enough data
8.6
1965
Not enough data
8.1
1225
Not enough data
7.8
1126
Not enough data
Visual UGC
Not enough data
9.8
41
Not enough data
9.7
42
Not enough data
9.7
42
Not enough data
9.8
41
Integrations
Not enough data
9.6
40
Not enough data
9.7
43
Not enough data
10.0
42
Not enough data
9.7
41
Support
Not enough data
9.8
42
Not enough data
9.8
42
Performance
Not enough data
9.8
40
Not enough data
9.5
43
Generative AI
7.1
863
Not enough data
6.9
849
Not enough data
Process
8.4
1466
Not enough data
7.9
1247
Not enough data
7.7
1008
Not enough data
Channels
Feature Not Available
Not enough data
8.9
1521
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Insight
7.4
1126
Not enough data
8.4
1430
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Agentic AI - Customer Advocacy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Consumer Intelligence
Not enough data
8.9
126
|
Verified
Not enough data
8.8
108
Not enough data
8.8
110
|
Verified
Reporting
Not enough data
8.6
97
Not enough data
8.8
104
|
Verified
Not enough data
8.9
128
|
Verified
Media Monitoring
Not enough data
8.7
113
|
Verified
Not enough data
8.6
114
|
Verified
Not enough data
Feature Not Available
In-House Management
Not enough data
Feature Not Available
Not enough data
8.8
100
Generative AI
Not enough data
9.1
55
Agentic AI - Online Reputation Management
Not enough data
9.4
8
Not enough data
9.6
8
Not enough data
9.8
8
Not enough data
9.2
8
Not enough data
9.6
8
Not enough data
9.8
8
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sprout Social and Synup are categorized as Social Media Suites, Social Media Management, and Social Media Analytics
Unique Categories
Sprout Social is categorized as Social Media Listening Tools and Social Customer Service
Synup is categorized as Store Locator, Customer Advocacy, User-Generated Content, Local Listing Management, Local SEO, Online Reputation Management, and Multi-Location Marketing Platforms
Reviews
Reviewers' Company Size
Sprout Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Synup
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
20.5%
Non-Profit Organization Management
6.2%
Higher Education
5.5%
Information Technology and Services
3.8%
Computer Software
3.2%
Other
60.8%
Marketing and Advertising
38.8%
Financial Services
5.2%
Retail
4.9%
Health, Wellness and Fitness
3.2%
Information Technology and Services
3.2%
Other
44.7%
Discussions
Is there a place of education for users?
7 Comments
EC
https://support.sproutsocial.com/hc/en-usRead more
Is Sprout Social legit?
4 Comments
JG
Definitely! Very useful and intuitive platform to manage and analyze social media.Read more
How can I access a more affordable reasonably priced membership with Sprout Social
3 Comments
RS
Feel free to chat us directly at Sprout and we can get you in touch with a team member who can walk through your specific use case for you and the best...Read more
Is this better than BirdEye as far as features go
2 Comments
AR
Jay,
I may be biased here since I'm the founder of Synup.
While Birdeye has their strengths, I believe that we shine in other aspects including our...Read more
How do you user Synup most? With Dashboard access or as a One-Time submission service?
2 Comments
JC
BothRead more
Synup has no more discussions with answers
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