# Sprinklr Social vs Zoho Social Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Zoho Social excels in user experience, with many users praising its intuitive interface and seamless management of multiple social accounts. One user highlighted the platform's ability to integrate with nearly every social media platform, making it a go-to choice for those looking for a comprehensive solution.
- **Users say** that Sprinklr Social offers a robust set of features for enterprise-level needs, particularly in managing high-volume social media workflows. Reviewers appreciate its flexibility, noting that it covers the entire content workflow from ideation to analytics, which is beneficial for larger teams.
- **According to verified reviews** , Zoho Social's bulk scheduling tool and smartQ timing feature are standout elements that help users maintain a consistent posting cadence. This functionality is particularly praised by users who manage multiple accounts and need to streamline their scheduling process.
- **Reviewers mention** that while Sprinklr Social provides a comprehensive suite for social media management, some users find the initial setup to be more complex compared to Zoho Social. However, once set up, it offers powerful analytics and community management tools that are highly valued by enterprise users.
- **G2 reviewers highlight** that Zoho Social's free plan is a significant advantage for small businesses, allowing them to access essential features without upfront costs. This accessibility is a major draw for startups and smaller teams looking to establish their social media presence.
- **Users report** that Sprinklr Social's analytics capabilities are impressive, particularly for tracking engagement and performance across various platforms. However, some users feel that the learning curve can be steep, which may deter those who prefer a more straightforward solution like Zoho Social.



| | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Star Rating** | 4.1 out of 5 | 4.6 out of 5 | 
| **Total Reviews** | 1,215 | 2,939 | 
| **Largest Market Segment** | Enterprise (48.5% of reviews) | Small-Business (87.9% of reviews) | 
| **Entry Level Price** | $2,800.00 1 User Per Year | $0.00 | 

---
## Top Pros & Cons

### Sprinklr Social

Pros:
- Ease of Use (95 reviews)
- Centralized Management (74 reviews)

Cons:
- Complex Usage (54 reviews)
- Learning Curve (48 reviews)

### Zoho Social

Pros:
- Ease of Use (125 reviews)
- Post Scheduling (97 reviews)

Cons:
- Missing Features (41 reviews)
- Expensive (22 reviews)

---
## Ratings Comparison
| Rating | Sprinklr Social | Zoho Social | 
|---|---|---|
  | **Meets Requirements** | 8.1 (990 reviews) | 8.9 (2392 reviews) | 
  | **Ease of Use** | 7.5 (1019 reviews) | 9.2 (2407 reviews) | 
  | **Ease of Setup** | 7.0 (612 reviews) | 9.2 (1664 reviews) | 
  | **Ease of Admin** | 7.3 (436 reviews) | 9.2 (1505 reviews) | 
  | **Quality of Support** | 7.7 (941 reviews) | 8.7 (1944 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (421 reviews) | 9.0 (1392 reviews) | 
  | **Product Direction (% positive)** | 7.9 (967 reviews) | 9.3 (2313 reviews) | 

---
## Pricing

### Sprinklr Social

#### Entry-Level Pricing

Plan:  Essentials- Growth Package 

Price: $2,800.00 1 User Per Year

Description: The Standard Plan offers essential social media management 
features tailored for smaller teams, focusing on basic listening, 
publishing, engagement, and reporting. Powered by AI-driven 
capabilities, it enables teams to monitor online conversations, 
schedule and distribute content, manage audience interactions, 
and track performance efficiently. Designed for those handling 
fundamental social media operations, this plan helps streamline 
workflows and enhance strategy with simple yet effective tools. 
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management

Key Features:
- Cross Module
- Social Publishing and Engagement 
- Social Listening 

[Browse all 2 editions](https://www.g2.com/products/sprinklr-social/pricing)

#### Free Trial

Yes

### Zoho Social

#### Entry-Level Pricing

Plan: FREE

Price: $0.00

Description: (Forever free. No ads, of course.)

Key Features:
- 1 Team Member
- 1 Brand
- 6 Channels: Facebook Pages, X Profiles, Instagram Business Profiles, LinkedIn Profiles, LinkedIn Company Pages, Google Business Profile

[Browse all 6 editions](https://www.g2.com/products/zoho-social/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Social Media Analytics

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.1/10 | 567 |
| **Zoho Social** | 8.3/10 | 1185 |

#### Social Analytics

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Competitor Analysis** | 7.1 (365 reviews) | 8.1 (699 reviews) | 
| **Follower Analysis** | Feature Not Available | 8.5 (897 reviews) | 
| **Post Performance** | 8.2 (443 reviews) | 8.8 (943 reviews) | 
| **Attribution** | Feature Not Available | 8.5 (767 reviews) | 
| **Hashtag Analytics** | 7.1 (223 reviews) | 8.3 (192 reviews) | 
| **Sentiment Analysis** | 7.1 (235 reviews) | 8.0 (181 reviews) | 

#### Reports & Dashboards

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Report Customizability** | 8.1 (448 reviews) | 8.5 (821 reviews) | 
| **Report Exporting** | 8.0 (445 reviews) | 8.7 (809 reviews) | 
| **Scalability** | 8.2 (437 reviews) | 8.8 (849 reviews) | 
| **White Label** | Feature Not Available | 7.9 (181 reviews) | 

#### Agentic AI - Social Media Analytics

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Autonomous Task Execution** | 6.4 (39 reviews) | 8.2 (19 reviews) | 
| **Cross-system Integration** | 6.5 (39 reviews) | 7.9 (18 reviews) | 
| **Adaptive Learning** | 6.2 (38 reviews) | 8.0 (17 reviews) | 
| **Proactive Assistance** | 6.0 (38 reviews) | 7.7 (17 reviews) | 
| **Decision Making** | 6.5 (38 reviews) | 8.2 (18 reviews) | 

### Social Media Management

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.4/10 | 712 |
| **Zoho Social** | 8.4/10 | 611 |

#### Content & Collaboration

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Content Calendar** | 8.5 (347 reviews) | 9.1 (528 reviews) | 
| **Content Library** | 8.0 (333 reviews) | 8.6 (477 reviews) | 
| **Shared Inbox** | 7.6 (312 reviews) | 8.8 (462 reviews) | 
| **Approval Workflows** | 7.9 (336 reviews) | 8.6 (423 reviews) | 
| **Users and Permissions** | 7.9 (344 reviews) | 8.9 (440 reviews) | 
| **Content Creation** | 7.3 (237 reviews) | 8.5 (390 reviews) | 

#### Social Management

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Social Analytics** | 8.2 (583 reviews) | Feature Not Available | 
| **Social Publishing** | 8.6 (555 reviews) | Feature Not Available | 
| **Social Engagement** | 8.3 (581 reviews) | Feature Not Available | 
| **Social Ads** | 7.3 (420 reviews) | Feature Not Available | 
| **Campaign Planning** | 7.4 (243 reviews) | 8.8 (391 reviews) | 
| **Hashtag Capabilites** | 7.3 (202 reviews) | 8.6 (240 reviews) | 

#### Agentic AI - Social Media Management

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Autonomous Task Execution** | 6.5 (58 reviews) | 7.6 (62 reviews) | 
| **Multi-step Planning** | 6.6 (55 reviews) | 7.9 (60 reviews) | 
| **Cross-system Integration** | 6.7 (63 reviews) | 8.3 (69 reviews) | 
| **Adaptive Learning** | 6.3 (55 reviews) | 7.9 (55 reviews) | 
| **Natural Language Interaction** | 6.5 (57 reviews) | 8.1 (54 reviews) | 
| **Proactive Assistance** | 6.4 (53 reviews) | 7.9 (57 reviews) | 
| **Decision Making** | 6.5 (53 reviews) | 8.1 (53 reviews) | 

### Review Management

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.7/10 | 65 |
| **Zoho Social** | N/A | N/A |

#### Collection

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Authentication** | Feature Not Available | Not enough data | 
| **Review Forms** | 7.4 (47 reviews) ✓ Verified | Not enough data | 
| **Personalization** | Feature Not Available | Not enough data | 
| **Engagement** | 8.4 (56 reviews) ✓ Verified | Not enough data | 
| **Community Q&A** | Feature Not Available | Not enough data | 

#### Agentic AI - Review Management

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Adaptive Learning** | 7.2 (10 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.3 (10 reviews) | Not enough data | 

#### Moderation

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Reviewer Validation** | 7.8 (48 reviews) ✓ Verified | Not enough data | 
| **Response Types** | Feature Not Available | Not enough data | 
| **Legal Agreements** | 8.2 (46 reviews) ✓ Verified | Not enough data | 

#### Use Cases

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **E-commerce** | 7.5 (46 reviews) ✓ Verified | Not enough data | 
| **Retail** | 7.6 (45 reviews) ✓ Verified | Not enough data | 
| **Customer Service** | 8.1 (52 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Incentives** | Feature Not Available | Not enough data | 
| **Syndication** | Feature Not Available | Not enough data | 
| **Insights** | 8.2 (55 reviews) ✓ Verified | Not enough data | 
| **Content** | 8.3 (54 reviews) ✓ Verified | Not enough data | 
| **Sampling** | 7.3 (45 reviews) ✓ Verified | Not enough data | 

#### Display Options

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Badges** | 7.1 (44 reviews) ✓ Verified | Not enough data | 
| **Widgets** | Feature Not Available | Not enough data | 
| **Integration & APIs** | 7.2 (52 reviews) ✓ Verified | Not enough data | 
| **Marketing** | Feature Not Available | Not enough data | 

#### Generative AI

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **AI Text Generation** | Feature Not Available | Not enough data | 

### Employee Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.2/10 | 31 |
| **Zoho Social** | N/A | N/A |

#### Content Sharing

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Social sharing** | 7.4 (30 reviews) | Not enough data | 
| **Content scheduling** | 7.9 (30 reviews) | Not enough data | 
| **Content optimization** | 7.5 (29 reviews) | Not enough data | 
| **Content templates** | Feature Not Available | Not enough data | 
| **AI Content Generation** | Not enough data | Not enough data | 
| **Content Settings** | Not enough data | Not enough data | 

#### Content Dashboard

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Company news** | Feature Not Available | Not enough data | 
| **Coworker content** | Feature Not Available | Not enough data | 
| **Brand content sharing** | Feature Not Available | Not enough data | 

#### Analytics

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Engagement tracking** | 7.8 (29 reviews) | Not enough data | 
| **KPI Tracking** | Feature Not Available | Not enough data | 
| **Trends** | 6.9 (28 reviews) | Not enough data | 
| **Gamification** | Feature Not Available | Not enough data | 

#### Platform

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Integrations** | 6.6 (27 reviews) | Not enough data | 
| **Mobile** | 6.3 (29 reviews) | Not enough data | 
| **Adoption Insight** | 7.3 (28 reviews) | Not enough data | 
| **Auto-translation & multiple language management** | 7.2 (27 reviews) | Not enough data | 

#### Agentic AI - Employee Advocacy

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Autonomous Task Execution** | 6.3 (5 reviews) | Not enough data | 
| **Cross-system Integration** | 7.0 (5 reviews) | Not enough data | 
| **Proactive Assistance** | 7.7 (5 reviews) | Not enough data | 

### Social Media Listening Tools

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.4/10 | 492 |
| **Zoho Social** | N/A | N/A |

#### Monitoring & Listening

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Social Measurement** | 8.2 (407 reviews) | Not enough data | 
| **Influencer Identification** | 7.0 (334 reviews) | Not enough data | 
| **Brand Monitoring** | 8.3 (158 reviews) | Not enough data | 
| **Keyword Tracking** | 8.2 (160 reviews) | Not enough data | 
| **Trend Analysis** | 7.5 (156 reviews) | Not enough data | 
| **Competitor Analysis** | 7.5 (147 reviews) | Not enough data | 

#### Agentic AI - Social Media Listening Tools

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Autonomous Task Execution** | 6.9 (30 reviews) | Not enough data | 
| **Cross-system Integration** | 6.7 (30 reviews) | Not enough data | 
| **Adaptive Learning** | 6.7 (30 reviews) | Not enough data | 
| **Proactive Assistance** | 6.7 (32 reviews) | Not enough data | 
| **Decision Making** | 7.2 (32 reviews) | Not enough data | 

#### Data Management & Analysis

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Sentiment Analysis** | 7.1 (367 reviews) | Not enough data | 
| **Social Reporting** | 8.3 (406 reviews) | Not enough data | 
| **Alerts and Notifications** | 7.9 (159 reviews) | Not enough data | 
| **Advanced Data Filtering** | 7.7 (149 reviews) | Not enough data | 

### Social Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.6/10 | 59 |
| **Zoho Social** | N/A | N/A |

#### Content

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Types** | 8.0 (57 reviews) | Not enough data | 
| **Migration** | 7.7 (55 reviews) | Not enough data | 
| **Publishing** | 8.2 (56 reviews) | Not enough data | 
| **UGC** | 7.5 (54 reviews) | Not enough data | 

#### Engagement

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Live Streaming** | 6.9 (53 reviews) | Not enough data | 
| **Omnichannel** | 7.2 (52 reviews) | Not enough data | 
| **Personalization** | 7.9 (53 reviews) | Not enough data | 
| **Conversational Commerce** | 7.1 (50 reviews) | Not enough data | 
| **Moderation** | 7.8 (52 reviews) | Not enough data | 

#### Social Shopping

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Promotions** | Feature Not Available | Not enough data | 
| **Shoppable Media** | 6.9 (50 reviews) | Not enough data | 
| **AR/VR** | Feature Not Available | Not enough data | 
| **Social Store** | 7.3 (51 reviews) | Not enough data | 

#### Analytics

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Product Insights** | Feature Not Available | Not enough data | 
| **Social Listening** | 8.3 (53 reviews) | Not enough data | 
| **Campaigns** | 7.9 (51 reviews) | Not enough data | 

### Social Customer Service

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | 7.7/10 | 350 |
| **Zoho Social** | N/A | N/A |

#### Generative AI

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **AI Text Generation** | 6.9 (133 reviews) | Not enough data | 
| **AI Text Summarization** | Feature Not Available | Not enough data | 

#### Process

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Mentions** | 8.2 (266 reviews) | Not enough data | 
| **Tickets** | 7.7 (243 reviews) | Not enough data | 
| **Macros** | 8.2 (250 reviews) | Not enough data | 

#### Channels

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Email** | 7.5 (198 reviews) | Not enough data | 
| **Social** | 8.7 (281 reviews) | Not enough data | 
| **Live Chat** | 7.5 (191 reviews) | Not enough data | 
| **Phone** | 6.8 (178 reviews) | Not enough data | 
| **Text** | 7.3 (185 reviews) | Not enough data | 

#### Insight

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Surveys** | 7.6 (200 reviews) | Not enough data | 
| **Reporting** | 8.4 (277 reviews) | Not enough data | 
| **Visitor Activity** | 7.9 (223 reviews) | Not enough data | 
| **Help Desk** | 7.7 (233 reviews) | Not enough data | 

### Conversational Commerce Platforms

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Zoho Social** | N/A | N/A |

#### Conversational AI - Conversational Commerce Platforms

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **AI chatbots** | Not enough data | Not enough data | 
| **Messaging and Notifications** | Not enough data | Not enough data | 
| **AI agents ** | Not enough data | Not enough data | 
| **Voice assistants** | Not enough data | Not enough data | 
| **Communication apps** | Not enough data | Not enough data | 

#### Platform integration - Conversational Commerce Platforms

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Ecommerce stores** | Not enough data | Not enough data | 
| **Sales channels** | Not enough data | Not enough data | 
| **Payment Platform** | Not enough data | Not enough data | 
| **Internal tools** | Not enough data | Not enough data | 

#### Analytics and Reporting - Conversational Commerce Platforms

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Conversational analytics** | Not enough data | Not enough data | 
| **Advance reporting** | Not enough data | Not enough data | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Zoho Social** | N/A | N/A |

#### Agentic AI - SAP Store

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Zoho Social** | N/A | N/A |

#### Discovery

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Referral Program** | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | 

#### Insight

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | 

#### Mobile

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | 

#### Platform

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | 

### AI Customer Support Agents

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Zoho Social** | N/A | N/A |

#### Customer Query Resolution - AI Customer Support Agents

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Automated Ticket Resolution** | Not enough data | Not enough data | 
| **Contextual Response Generation** | Not enough data | Not enough data | 
| **Sentiment Analysis** | Not enough data | Not enough data | 
| **Knowledge Base Utilization** | Not enough data | Not enough data | 
| **Multilingual Support** | Not enough data | Not enough data | 

#### Customer Interaction Automation - AI Customer Support Agents

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Proactive Customer Outreach** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Escalation Handling** | Not enough data | Not enough data | 
| **Workflow Optimization** | Not enough data | Not enough data | 

#### Automation

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Customer Interaction Automation** | Not enough data | Not enough data | 
| **Feedback Collection** | Not enough data | Not enough data | 
| **Document Processing** | Not enough data | Not enough data | 

#### Autonomy

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Independent Decision Making** | Not enough data | Not enough data | 
| **Adaptive Responses** | Not enough data | Not enough data | 
| **Task Execution** | Not enough data | Not enough data | 
| **Problem Solving** | Not enough data | Not enough data | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Sprinklr Social** | N/A | N/A |
| **Zoho Social** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Social Media Analytics Software](https://www.g2.com/categories/social-media-analytics), [Social Media Suites](https://www.g2.com/categories/social-media-suites), [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt)

**Unique to Sprinklr Social (8):** [Conversational Commerce Platforms](https://www.g2.com/categories/conversational-commerce-platforms), [Social Commerce Platforms](https://www.g2.com/categories/social-commerce-platforms), [SAP Store Software](https://www.g2.com/categories/sap-store), [Employee Advocacy Software](https://www.g2.com/categories/employee-advocacy), [Social Customer Service Software](https://www.g2.com/categories/social-customer-service), [Social Media Listening Tools](https://www.g2.com/categories/social-media-listening-tools), [Review Management Software](https://www.g2.com/categories/review-management-software), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents)



---
## Reviewer Demographics

### By Company Size

| Segment | Sprinklr Social | Zoho Social | 
|---|---|---|
| **Small-Business** | 22.4% | 87.9% | 
| **Mid-Market** | 29.1% | 9.7% | 
| **Enterprise** | 48.5% | 2.4% | 

### By Industry

#### Sprinklr Social

- **Marketing and Advertising:** 14.7%
- **Information Technology and Services:** 6.1%
- **Retail:** 4.6%
- **Financial Services:** 4.5%
- **Consumer Services:** 4.3%
- **Computer Software:** 4.0%
- **Consumer Goods:** 3.9%
- **Entertainment:** 3.6%
- **Hospital & Health Care:** 3.3%
- **Automotive:** 2.6%
- **Other:** 48.4%

#### Zoho Social

- **Marketing and Advertising:** 14.1%
- **Information Technology and Services:** 7.0%
- **Real Estate:** 3.5%
- **Education Management:** 3.3%
- **Retail:** 3.1%
- **Health, Wellness and Fitness:** 3.1%
- **Computer Software:** 2.9%
- **Internet:** 2.6%
- **Non-Profit Organization Management:** 2.5%
- **Financial Services:** 2.2%
- **Other:** 55.7%

---
## Alternatives

### Alternatives to Sprinklr Social

- [Emplifi](https://www.g2.com/products/emplifi-emplifi/reviews) — 4.4/5 stars (382 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6598 reviews)
- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7341 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2658 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (973 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (905 reviews)
- [Oktopost](https://www.g2.com/products/oktopost/reviews) — 4.4/5 stars (203 reviews)
- [Dash Social](https://www.g2.com/products/dash-social/reviews) — 4.7/5 stars (410 reviews)
- [Quid](https://www.g2.com/products/quid-2023-10-05/reviews) — 4.3/5 stars (305 reviews)

### Alternatives to Zoho Social

- [Hootsuite](https://www.g2.com/products/hootsuite/reviews) — 4.3/5 stars (7341 reviews)
- [Sprout Social](https://www.g2.com/products/sprout-social/reviews) — 4.4/5 stars (6598 reviews)
- [Semrush](https://www.g2.com/products/semrush/reviews) — 4.4/5 stars (4016 reviews)
- [Meltwater](https://www.g2.com/products/meltwater/reviews) — 4.1/5 stars (2658 reviews)
- [Loomly](https://www.g2.com/products/loomly/reviews) — 4.6/5 stars (1795 reviews)
- [Brandwatch Social Media Management](https://www.g2.com/products/brandwatch-social-media-management/reviews) — 4.0/5 stars (983 reviews)
- [Agorapulse](https://www.g2.com/products/agorapulse/reviews) — 4.5/5 stars (973 reviews)
- [Sendible](https://www.g2.com/products/sendible/reviews) — 4.5/5 stars (905 reviews)
- [SocialPilot](https://www.g2.com/products/socialpilot/reviews) — 4.5/5 stars (846 reviews)
- [Eclincher](https://www.g2.com/products/eclincher/reviews) — 4.6/5 stars (442 reviews)

---
## Top Discussions

### Sprinklr Social

- Title: [What is the best way to find hashtags that are getting traffic.](https://www.g2.com/discussions/34161-what-is-the-best-way-to-find-hashtags-that-are-getting-traffic) — 1 comment, 1 upvote
  > **Top comment:** "semrush.com is Great!

You pay for what ya get if ya get me"
- Title: [Can I use this for my personal accounts?](https://www.g2.com/discussions/33990-can-i-use-this-for-my-personal-accounts) — 1 comment, 1 upvote
  > **Top comment:** "Hello everyone , here’s your  opportunity for you to achieve your dreams of being a multi million dollar rich through trading , I once loss all I got through..."

### Zoho Social

- Title: [Is Zoho social good?](https://www.g2.com/discussions/is-zoho-social-good) — 2 comments
  > **Top comment:** "Yes, it has other business competitors and influencers you can interact with. It also tracks your revenue as you do some marketing on various social media,..."
- Title: [How do I Schedule one post without adding it for everyday](https://www.g2.com/discussions/how-do-i-schedule-one-post-without-adding-it-for-everyday) — 2 comments, 1 upvote
  > **Top comment:** "Add the specific date on the right side, "schedule" option"
- Title: [What are the features of Zoho?](https://www.g2.com/discussions/zoho-social-what-are-the-features-of-zoho) — 2 comments
  > **Top comment:** "Calendar posting, one-click posters to social media, and stats. "
- Title: [How do I make the most of Reporting and sharing Analytics with clients?](https://www.g2.com/discussions/25520-how-do-i-make-the-most-of-reporting-and-sharing-analytics-with-clients) — 2 comments, 1 upvote
  > **Top comment:** "The Zoho reports are easy to understand + look great. You can download them as PDF. As long as you're performing, your clients will have a clear picture of..."
- Title: [Better Reporting Please](https://www.g2.com/discussions/24312-better-reporting-please) — 2 comments, 1 upvote
  > **Top comment:** "I haven't used it, but in the Zoho Community there is a section called Zoho Analytics. That could possibly help you. At least I hope it will. I also noticed..."

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/sprinklr-social-vs-zoho-social)