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At a Glance
Market Segments
Enterprise (48.7% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$299.00 1 Seat/Per month (billed annually)
No pricing available
Sprinklr Social
Star Rating
(1,152)4.1 out of 5
Market Segments
Enterprise (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$299.00 1 Seat/Per month (billed annually)
Free Trial is available
Browse all 4 pricing plansTwitter API
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Twitter APISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Sprinklr Social excels in its Content Calendar feature, scoring 8.6, which allows for effective planning and scheduling of social media posts, while Twitter API lacks a dedicated content calendar, making it less user-friendly for content management.
- Reviewers mention that Sprinklr Social's Social Analytics capabilities, particularly in Post Performance (8.2), provide detailed insights into engagement metrics, whereas Twitter API's analytics features, while robust, do not offer the same level of granularity in performance tracking.
- G2 users highlight that Sprinklr Social's Quality of Support (7.8) is generally satisfactory, but some users feel that Twitter API's support (8.3) is more responsive and helpful, particularly for troubleshooting API integration issues.
- Users on G2 indicate that Sprinklr Social's Approval Workflows (8.0) streamline the content approval process, which is crucial for teams, while Twitter API does not have a comparable feature, leading to potential delays in content publishing.
- Reviewers say that Sprinklr Social's Brand Monitoring (8.5) is highly effective for tracking brand mentions across various platforms, whereas Twitter API's monitoring capabilities are limited to Twitter, which may not meet the needs of brands looking for a broader social media presence.
- Users report that Sprinklr Social's integration capabilities (6.7) are somewhat limited compared to Twitter API (7.7), which offers more flexibility in connecting with other tools and platforms, making it a better choice for businesses that rely on multiple software solutions.
Pricing
Entry-Level Pricing
Sprinklr Social
SMM and Customer Service Solution Self Serve (Annual)
$299.00
1 Seat/Per month (billed annually)
Combines the best of social media management & customer service for growing teams. Monthly billing only via credit card.
- Offer customer care on 15+ channels
- AI-powered chatbots and Digital Twin
- Omnichannel inbox
Twitter API
No pricing availableFree Trial
Sprinklr Social
Free Trial is available
Twitter API
No trial information availableRatings
Meets Requirements
8.1
953
8.9
19
Ease of Use
7.5
970
8.5
19
Ease of Setup
7.0
579
8.1
6
Ease of Admin
7.3
428
8.1
6
Quality of Support
7.7
897
8.3
18
Has the product been a good partner in doing business?
8.0
413
9.2
6
Product Direction (% positive)
7.9
933
9.4
19
Features by Category
Social Analytics
7.1
361
7.9(won by 0.8)
12
Feature Not Available
8.8(won by default)
14
8.2
435
8.8(won by 0.6)
14
Feature Not Available
8.2(won by default)
11
Feature Not Available
8.6(won by default)
13
7.1(won by default)
223
Not enough data
7.1(won by default)
228
Not enough data
Reports & Dashboards
8.1(tied score)
439
8.1(tied score)
13
8.0
440
9.1(won by 1.1)
13
8.2
432
9.2(won by 1.0)
14
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Not enough data
Content & Collaboration
8.5
339
Not enough data
8.0
329
Not enough data
7.6
307
Not enough data
7.9
330
Not enough data
7.9
340
Not enough data
7.3
234
Not enough data
Social Management
8.2
549
Not enough data
8.5
530
Not enough data
Feature Not Available
Not enough data
8.3
557
Not enough data
7.3
413
Not enough data
7.4
241
Not enough data
7.3
199
Not enough data
Agentic AI - Social Media Management
6.3
55
Not enough data
6.6
55
Not enough data
6.5
55
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Not enough data
Collection
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Review Management
7.2
10
Not enough data
7.3
10
Not enough data
Moderation
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Not enough data
Use Cases
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
51
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
53
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Not enough data
Display Options
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
51
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Content Sharing
7.4
30
Not enough data
7.9
29
Not enough data
7.5
29
Not enough data
Feature Not Available
Not enough data
Content Dashboard
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Not enough data
Platform
6.6
27
Not enough data
6.4
28
Not enough data
7.3
28
Not enough data
7.2
27
Not enough data
Agentic AI - Employee Advocacy
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
Monitoring & Listening
8.2
403
Not enough data
7.0
334
Not enough data
8.3
156
Not enough data
8.2
159
Not enough data
7.5
156
Not enough data
7.5
147
Not enough data
Agentic AI - Social Media Listening Tools
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Not enough data
Data Management & Analysis
7.1
364
Not enough data
8.3
405
Not enough data
7.9
158
Not enough data
7.7
149
Not enough data
Content
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Not enough data
Engagement
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Not enough data
Social Shopping
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Not enough data
Analytics
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Not enough data
Generative AI
6.9
133
Not enough data
Feature Not Available
Not enough data
Process
8.2
264
Not enough data
7.7
241
Not enough data
8.2
247
Not enough data
Channels
7.5
196
Not enough data
8.7
278
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Not enough data
Insight
7.6
198
Not enough data
8.4
275
Not enough data
7.9
223
Not enough data
7.7
233
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sprinklr Social and Twitter API are categorized as Social Media Analytics
Unique Categories
Twitter API has no unique categories
Reviews
Reviewers' Company Size
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twitter API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.2%
Other
65.7%
Marketing and Advertising
18.2%
Computer Software
13.6%
Internet
9.1%
Computer & Network Security
9.1%
Real Estate
4.5%
Other
45.5%
Discussions
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
Twitter API has no discussions with answers
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