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At a Glance
Market Segments
Enterprise (48.7% of reviews)
Small-Business (50.0% of reviews)
Entry-Level Pricing
$299.00 1 Seat/Per month (billed annually)
No pricing available
Sprinklr Social
Star Rating
(1,152)4.1 out of 5
Market Segments
Enterprise (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$299.00 1 Seat/Per month (billed annually)
Free Trial is available
Browse all 4 pricing plansTwitter API
Star Rating
(24)4.5 out of 5
Market Segments
Small-Business (50.0% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Twitter APISummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Social excels in providing a comprehensive platform for managing multiple social channels. Users appreciate its ability to centralize tasks like monitoring, scheduling posts, and reviewing engagement from a single dashboard, which significantly enhances productivity.
- Users say that Twitter API stands out for its simplicity and ease of setup. Many find the process of integrating and using the API straightforward, allowing them to get their applications up and running in just a few minutes, which is a major plus for developers looking for quick deployment.
- Reviewers mention that while Sprinklr Social has a solid interface, some users find it less intuitive compared to Twitter API. The feedback highlights that Sprinklr's interface, although professional, can be overwhelming for new users, which may hinder the initial user experience.
- According to verified reviews, Twitter API receives high marks for its user-friendly interface, making it easy to create tweets and analyze trending content. This feature is particularly beneficial for users who want to engage with the platform quickly and efficiently.
- G2 reviewers report that Sprinklr Social's support quality is commendable, but it still trails behind Twitter API, which is noted for its responsive customer service. Users have expressed satisfaction with the support they receive from Twitter, often highlighting quick resolutions to their queries.
- Users say that while both platforms offer robust reporting features, Twitter API's report exporting capabilities are particularly praised. Reviewers appreciate the ease with which they can export data, making it simpler to share insights and analytics with their teams.
Pricing
Entry-Level Pricing
Sprinklr Social
SMM and Customer Service Solution Self Serve (Annual)
$299.00
1 Seat/Per month (billed annually)
Combines the best of social media management & customer service for growing teams. Monthly billing only via credit card.
- Offer customer care on 15+ channels
- AI-powered chatbots and Digital Twin
- Omnichannel inbox
Twitter API
No pricing availableFree Trial
Sprinklr Social
Free Trial is available
Twitter API
No trial information availableRatings
Meets Requirements
8.1
953
8.9
19
Ease of Use
7.5
970
8.5
19
Ease of Setup
7.0
579
8.1
6
Ease of Admin
7.3
428
8.1
6
Quality of Support
7.7
897
8.3
18
Has the product been a good partner in doing business?
8.0
413
9.2
6
Product Direction (% positive)
7.9
933
9.4
19
Features by Category
Social Analytics
7.1
361
7.9(won by 0.8)
12
Feature Not Available
8.8(won by default)
14
8.2
435
8.8(won by 0.6)
14
Feature Not Available
8.2(won by default)
11
Feature Not Available
8.6(won by default)
13
7.1(won by default)
223
Not enough data
7.1(won by default)
228
Not enough data
Reports & Dashboards
8.1(tied score)
439
8.1(tied score)
13
8.0
440
9.1(won by 1.1)
13
8.2
432
9.2(won by 1.0)
14
Feature Not Available
Not enough data
Agentic AI - Social Media Analytics
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Not enough data
Content & Collaboration
8.5
339
Not enough data
8.0
329
Not enough data
7.6
307
Not enough data
7.9
330
Not enough data
7.9
340
Not enough data
7.3
234
Not enough data
Social Management
8.2
549
Not enough data
8.5
530
Not enough data
Feature Not Available
Not enough data
8.3
557
Not enough data
7.3
413
Not enough data
7.4
241
Not enough data
7.3
199
Not enough data
Agentic AI - Social Media Management
6.3
55
Not enough data
6.6
55
Not enough data
6.5
55
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Not enough data
Collection
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Review Management
7.2
10
Not enough data
7.3
10
Not enough data
Moderation
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Not enough data
Use Cases
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
51
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
53
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Not enough data
Display Options
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
51
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Content Sharing
7.4
30
Not enough data
7.9
29
Not enough data
7.5
29
Not enough data
Feature Not Available
Not enough data
Content Dashboard
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Not enough data
Platform
6.6
27
Not enough data
6.4
28
Not enough data
7.3
28
Not enough data
7.2
27
Not enough data
Agentic AI - Employee Advocacy
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
Monitoring & Listening
8.2
403
Not enough data
7.0
334
Not enough data
8.3
156
Not enough data
8.2
159
Not enough data
7.5
156
Not enough data
7.5
147
Not enough data
Agentic AI - Social Media Listening Tools
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Not enough data
Data Management & Analysis
7.1
364
Not enough data
8.3
405
Not enough data
7.9
158
Not enough data
7.7
149
Not enough data
Content
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Not enough data
Engagement
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Not enough data
Social Shopping
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Not enough data
Analytics
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Not enough data
Generative AI
6.9
133
Not enough data
Feature Not Available
Not enough data
Process
8.2
264
Not enough data
7.7
241
Not enough data
8.2
247
Not enough data
Channels
7.5
196
Not enough data
8.7
278
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Not enough data
Insight
7.6
198
Not enough data
8.4
275
Not enough data
7.9
223
Not enough data
7.7
233
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sprinklr Social and Twitter API are categorized as Social Media Analytics
Unique Categories
Twitter API has no unique categories
Reviews
Reviewers' Company Size
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twitter API
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.2%
Other
65.7%
Marketing and Advertising
18.2%
Computer Software
13.6%
Internet
9.1%
Computer & Network Security
9.1%
Real Estate
4.5%
Other
45.5%
Discussions
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
Twitter API has no discussions with answers
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