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Compare Sprinklr Social and Twitter Analytics 
Featured Products
At a Glance
Market Segments
Enterprise (48.7% of reviews)
Small-Business (62.4% of reviews)
Entry-Level Pricing
$2,800.00 1 User Per Year
No pricing available
Sprinklr Social
Star Rating
(1,153)4.1 out of 5
Market Segments
Enterprise (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
$2,800.00 1 User Per Year
Free Trial is available
Browse all 2 pricing plansTwitter Analytics
Star Rating
(226)4.1 out of 5
Market Segments
Small-Business (62.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Twitter AnalyticsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Sprinklr Social excels in providing a comprehensive, unified platform for managing multiple social channels. Users appreciate the ability to monitor, schedule posts, and analyze engagement all from a single dashboard, which significantly enhances productivity.
- Users say that Twitter Analytics stands out for its user-friendly design, offering visually engaging summaries that help users quickly understand their content performance. Reviewers highlight the automatic compilation of top tweets and insights, making it easier to adapt strategies based on audience interaction.
- According to verified reviews, Sprinklr Social has a strong focus on enterprise-level solutions, which is reflected in its higher G2 Score. Users note that the platform is designed for larger organizations, providing robust features that cater to complex social media management needs.
- Reviewers mention that while Twitter Analytics is particularly effective for small businesses, it may lack some of the advanced features that larger enterprises require. Users appreciate its real-time data accuracy but feel it may not scale as effectively for extensive social media operations.
- Users highlight that Sprinklr Social's reporting capabilities are highly customizable, allowing for tailored insights that meet specific business needs. This flexibility is a significant advantage for users looking to derive detailed analytics from their social media efforts.
- G2 reviewers note that both platforms offer quality support, but Sprinklr Social edges out slightly with a higher quality of support rating. Users have expressed satisfaction with the assistance provided, which is crucial for navigating complex social media strategies.
Pricing
Entry-Level Pricing
Sprinklr Social
Essentials- Growth Package
$2,800.00
1 User Per Year
The Standard Plan offers essential social media management
features tailored for smaller teams, focusing on basic listening,
publishing, engagement, and reporting. Powered by AI-driven
capabilities, it enables teams to monitor online conversations,
schedule and distribute content, manage audience interactions,
and track performance efficiently. Designed for those handling
fundamental social media operations, this plan helps streamline
workflows and enhance strategy with simple yet effective tools.
Ideal for businesses seeking a solid foundation in scalable, AIenhanced social media management
- Cross Module
- Social Publishing and Engagement
- Social Listening
Twitter Analytics
No pricing availableFree Trial
Sprinklr Social
Free Trial is available
Twitter Analytics
No trial information availableRatings
Meets Requirements
8.1
954
8.1
168
Ease of Use
7.5
971
8.6
171
Ease of Setup
7.0
580
9.1
55
Ease of Admin
7.3
427
8.7
54
Quality of Support
7.7
898
7.6
125
Has the product been a good partner in doing business?
8.0
412
7.7
47
Product Direction (% positive)
8.0
934
7.2
165
Features by Category
Social Analytics
7.1(won by 0.1)
360
7.0
110
Feature Not Available
7.9(won by default)
137
8.2
434
8.4(won by 0.2)
141
Feature Not Available
7.6(won by default)
100
Feature Not Available
7.2(won by default)
115
7.1
223
7.7(won by 0.6)
32
7.1(won by 0.7)
228
6.4
29
Reports & Dashboards
8.1(won by 1.6)
438
6.5
121
8.0(won by 0.7)
439
7.3
123
8.2(won by 0.7)
432
7.5
109
Feature Not Available
7.5(won by default)
26
Agentic AI - Social Media Analytics
6.4(won by default)
39
Not enough data
6.5(won by default)
39
Not enough data
6.2(won by default)
38
Not enough data
6.0(won by default)
38
Not enough data
6.5(won by default)
38
Not enough data
Content & Collaboration
8.5
338
Not enough data
8.0
328
Not enough data
7.6
307
Not enough data
7.9
329
Not enough data
7.9
340
Not enough data
7.3
233
Not enough data
Social Management
8.2
548
Not enough data
8.5
529
Not enough data
Feature Not Available
Not enough data
8.3
558
Not enough data
7.3
413
Not enough data
7.4
241
Not enough data
7.3
199
Not enough data
Agentic AI - Social Media Management
6.4
56
Not enough data
6.6
55
Not enough data
6.5
55
Not enough data
6.3
55
Not enough data
6.5
55
Not enough data
6.4
53
Not enough data
6.4
52
Not enough data
Collection
Feature Not Available
Not enough data
7.4
47
|
Verified
Not enough data
Feature Not Available
Not enough data
8.4
56
|
Verified
Not enough data
Feature Not Available
Not enough data
Agentic AI - Review Management
7.2
10
Not enough data
7.3
10
Not enough data
Moderation
7.8
48
|
Verified
Not enough data
Feature Not Available
Not enough data
8.2
46
|
Verified
Not enough data
Use Cases
7.5
46
|
Verified
Not enough data
7.6
45
|
Verified
Not enough data
8.1
51
|
Verified
Not enough data
Administration
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
53
|
Verified
Not enough data
8.3
54
|
Verified
Not enough data
7.3
45
|
Verified
Not enough data
Display Options
7.1
44
|
Verified
Not enough data
Feature Not Available
Not enough data
7.1
51
|
Verified
Not enough data
Feature Not Available
Not enough data
Generative AI
Feature Not Available
Not enough data
Content Sharing
7.4
30
Not enough data
7.9
29
Not enough data
7.5
29
Not enough data
Feature Not Available
Not enough data
Content Dashboard
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Analytics
7.8
29
Not enough data
Feature Not Available
Not enough data
6.9
28
Not enough data
Feature Not Available
Not enough data
Platform
6.6
27
Not enough data
6.4
28
Not enough data
7.3
28
Not enough data
7.2
27
Not enough data
Agentic AI - Employee Advocacy
6.3
5
Not enough data
7.0
5
Not enough data
7.7
5
Not enough data
Monitoring & Listening
8.2
403
Not enough data
7.0
334
Not enough data
8.3
156
Not enough data
8.2
159
Not enough data
7.5
156
Not enough data
7.5
147
Not enough data
Agentic AI - Social Media Listening Tools
6.9
30
Not enough data
6.7
30
Not enough data
6.7
30
Not enough data
6.6
31
Not enough data
7.2
32
Not enough data
Data Management & Analysis
7.1
364
Not enough data
8.3
405
Not enough data
7.9
158
Not enough data
7.7
149
Not enough data
Content
8.0
57
Not enough data
7.7
55
Not enough data
8.2
56
Not enough data
7.5
54
Not enough data
Engagement
6.9
53
Not enough data
7.2
52
Not enough data
7.9
53
Not enough data
7.1
50
Not enough data
7.8
52
Not enough data
Social Shopping
Feature Not Available
Not enough data
6.9
50
Not enough data
Feature Not Available
Not enough data
7.3
51
Not enough data
Analytics
Feature Not Available
Not enough data
8.3
52
Not enough data
7.9
51
Not enough data
Generative AI
6.9
133
Not enough data
Feature Not Available
Not enough data
Process
8.2
264
Not enough data
7.7
241
Not enough data
8.2
247
Not enough data
Channels
7.5
196
Not enough data
8.7
278
Not enough data
7.5
189
Not enough data
6.8
177
Not enough data
7.3
185
Not enough data
Insight
7.6
198
Not enough data
8.4
274
Not enough data
7.9
223
Not enough data
7.7
233
Not enough data
Conversational AI - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform integration - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics and Reporting - Conversational Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - SAP Store
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Discovery
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Mobile
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Sprinklr Social and Twitter Analytics are categorized as Social Media Analytics
Unique Categories
Twitter Analytics has no unique categories
Reviews
Reviewers' Company Size
Sprinklr Social
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Twitter Analytics
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
15.0%
Information Technology and Services
5.8%
Retail
4.7%
Financial Services
4.5%
Consumer Services
4.3%
Other
65.7%
Marketing and Advertising
17.4%
Non-Profit Organization Management
5.6%
Higher Education
5.2%
Information Technology and Services
4.7%
Public Relations and Communications
3.8%
Other
63.4%
Alternatives
Discussions
What is the best way to find hashtags that are getting traffic.
1 Comment
TS
semrush.com is Great!
You pay for what ya get if ya get meRead more
Sprinklr Social has no more discussions with answers
Can I export this data to Google Data Studio (for free potentially)?
1 Comment
BM
You can download your .CSV file from twitter analytics then upload it to Google Data Studio to get a digital report.
Twitter Analytics is supported...Read more
Twitter Analytics has no more discussions with answers
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